Event Message 2203

MCFA Document: 000020-16C

Issue Date: 9/15/2016

Model And Serial Number(s):

• ND18/NR20/NR30 (S/N 82820000 & Up

3k Models
Subject: Event Message 2203

Cause: Possible over tensioning of mast cable can lead to an

internal cable failure which can cause this event message.

Resolution: Checking sub-index will identify its corresponding pin.

The information provided herein is considered to be confidential information and is intended to assist you in resolving product issues. In addition, the
information herein is not to be an authorization for any financial claim against MCFA. Always follow all Safety, Warning, Caution and Precaution
information that is provided in the appropriate Service Manual and Operation and Maintenance Manual(s).
 Event Message 2203

• Refer to Service Handbook (SH) and Operating

Instructions (BL) for safety guidelines prior to working on
equipment

• Make all repairs with the lift truck parked on a level, hard
surface. Block the lift truck so it does not roll while
working on or under the lift truck

• Follow appropriate lockout/tagout guidelines. Please

refer to HPK article 000019-15C for general guidelines
Event Message 2203

In order to properly diagnose event message

2203 you must identify the sub-index.
Event Message 2203
In this example the sub index is 17.
Now identify the cause/triggering event
using the Service Handbook (SH).
Event Message 2203

The service manual indicates there is an open

circuit on pin 7 of connector XS153.
 Event Message 2203

Use a wiring schematic to help you trace the indicated wire

for your sub-index and check for continuity.
Event Message 2203

For sub-index 17
measure continuity
between pin 7 on
connector XS153…

…and at pin 2 on
connector XB260.
 Event Message 2203

OL
Ω

A reading of “OL” indicates an open circuit

and a damaged wire.
 Event Message 2203

Use this same method to diagnose any other sub-index

related to event message 2203.
Mast cables are installed too tight, may cause premature
cable failure.
• Currently there is an ongoing investigation on cable
tensioning.
– Failures occurring mostly on shorter mast heights
– Repeat failures in the field after cable replacement
– Service Engineering is working with manufacturing
and Jungheinrich on correct mast cable installation
procedure