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S e r v i c e A w ar e M a n a g e r | R e l e as e 6 . 0 / 6 . 1
One unified platform for element, network and service management of converged IP/Ethernet/MPLS
multiservice networks
Feature BenefitS
Continued evolution with the Alcatel-Lucent equipment portfolio, The 5620 SAM is tightly integrated with the SR-release portfolio cycle and
with the following new equipment support: continues to evolve with new releases of the SR platform, as well as expanding
its breadth of support for the greater Alcatel-Lucent portfolio, including
• 7750 SR, R6.0 and R6.1
strengthening of the META solution in mobile Radio Access Network (RAN)
• 7710 SR, R6.0 and R6.1 aggregation/backhaul with support of the 7705 SAR, and in enterprise
• 7450 ESS, R6.0 and R6.1 Ethernet access for metro/triple play applications with support of the
OmniSwitch 6400 (as of R6.1), 6850, and 6855 (as of R6.1).
• 7250 SAS, R3.0
• 7705 SAR, R1.0
• OmniSwitch 6400 (as of R6.1), 6850, 6855 (as of R6.1), R6.3
Continued growth, to manage even larger networks with increased scalability: Enables support of increasingly large networks on a single 5620 SAM
server pair, complemented by distributed servers for collection of
• Tripled the network size the 5620 SAM can manage, reducing the need for
processing-intensive statistics.
multiple 5620 SAM installations
• Increased the number of supported media dependent adapters (MDAs),
from 8000 to 16,000
• Increased the concurrent OAM tests by 1150% (2300), from 200 to 2500
• Increased the performance statistics collected each 15 minutes by 25%
(100,000), from 400,000 to 500,000
• Increased the accounting statistics collected each 15 minutes by 650%
(5,200,000), from 800,000 to 6,000,000
• Distributed statistics-collection platform
Heightened service availability with enhanced assurance: Alarm correlation, when applied, can dramatically reduce the number of
alarms in the alarm window by collapsing correlated alarms into a single
• Alarm correlation and suppression
correlating alarm for easy determination of the root cause of the problem.
Heightened service availability with enhanced assurance: Object life-cycle status allows further filtering on in-service alarms for NOC
• Object life-cycle status (in-service, maintenance/commissioning) operations or maintenance/commissioning alarms for those performing
provisioning tasks.
Heightened service availability with enhanced assurance: Detect and resolve faults preventatively when using scheduled IEEE standard
• Service test manager/OAM test enhancements: OAM tests to monitor network services end-to-end.
¬ LDP Equal Cost Multipath Protocol (ECMP) support, including tree discovery
and display and path probing using the new LDP Tree Trace test
¬ IEEE 802.1ag Ethernet Connectivity Fault Management (CFM) support, includ-
ing new Loopback Ping, Link Trace, and Continuity Check (CC) Ping tests
¬ Loop detection added for IEEE 802.3ah Ethernet in the First Mile (EFM)
extensions support
¬ New Virtual Circuit Connectivity Verification (VCCV) Trace test added
Heightened service availability with enhanced assurance: Real-time visualization and side-by-side comparison of statistics from
• Real-time statistics collection different objects make troubleshooting easier.
Heightened service availability with enhanced assurance: Using statistics in the 5620 SAM is now easier with the new workflow.
• New statistics workflow for top-down and bottom-up flows
Heightened service availability with enhanced assurance: Proactively and reactively resolve crossed thresholds configured in the
• Performance-monitoring thresholds and activating counters 5620 SAM for performance monitoring.
Heightened service availability with enhanced assurance: Much richer GUI display features and map extensions make it easier to
• GUI enhancements and GUI map extensions troubleshoot in increasingly large networks. For example, the new data-
reduced flat map is designed to support scaling to more than 1000 devices.
Technical features
5620 SAM-E
Equipment configuration management • Out-of-band management of VPN or in-band management of communication channels
• Node mediation and equipment configuration
• Device and resource autodiscovery
• Configurable polling and management information base (MIB) update policies
• Policy-based backup, restore and upgrade of software on devices
• GUI-based equipment, network and routing-domain views
• Equipment and network-inventory administration, browsing and querying
• GNE and interface discovery, physical-link creation and topology-map display
• GNE Telnet, Secure Shell (SSH) and Web-interface session launch
Security management • Local password-based access or Remote Authentication Dial-In User Server/Terminal Access Controller
Access Control System Plus (RADIUS/TACACS+) user authentication and authorization
• Operator-profile management, support of functional access domains, Scope of Command, and Span
of Control based on user roles
• Authentication and logging of OSS interface and user activity
• SNMPv3 trap authentication
• Secure access to NE interfaces using SSHv1/v2
• Secure file transfer using Service Control Points (SCPs)
Fault management • Multiple alarm window for alarm surveillance and logs, including surveillance of third-party device alarms
• Alarm correlation and synthesis
• Policy-based fault escalation, de-escalation and severity assignment
• Global and private user filters
• Configurable alarm-information field
Performance management • Distributed statistics-collection platform
• Real-time statistics collection
• Historical and real-time statistics graphing
• Setting of performance-monitoring thresholds and activating counters
• Equipment and interface statistics-reporting system management
System redundancy • Redundant management and database server for fast system failover
• Load-sharing statistics-collection platforms
Service creation and subscriber management Service templates, policies and workflow wizards to enable the delivery of:
• Point-to-point and multipoint Ethernet services (Ethernet VPWS [VLL] and VPLS):
¬ private data-networking applications such as intranet access and aggregation for residential triple play
(hierarchical VPLS [H-VPLS], MVPLS)
• Multipoint IP-VPN and multicast (MPLS/BGP VPRN, Internet Group Management Protocol [IGMP], Protocol-
Independent Multicast [PIM]- Source-Specific Multicast [SSM])
• IES (extranet and differentiated Internet access)
• Internet BGP peering services
• Mix-and-match access technologies: frame relay, ATM, Ethernet and SONET/SDH for VPWS (VLL) services
• Composite service creation: combination of multiple component services interconnected by SCPs
• Service-mirroring creation
• Automatic bidirectional, meshed SDP bindings during service creation
• D ynamic/static subscriber management, allowing the selection and monitoring of host profiles (bridged or
routed by application type), subscriber-identification policies, and SLA policies
• Access policies: definition and application of QoS policies on subscriber access ports, including anti-spoofing
filters, Address Resolution Protocol (ARP) cache configuration, ACL, Dynamic Host Configuration Protocol
(DHCP) relay, IGMP proxy
• Network tunnel (SDP), MPLS path and LSP management and visualization
• Routing domain management: IS-IS, OSPF, BGP, RIP, static routes, MPLS IP multicast (PIM) and IP redundancy
(Virtual Router Redundancy Protocol [VRRP])
• Port and interface creation and configuration
• Script manager with GUI builder: managed CLI scripts with version control that can be executed through
custom-designed GUIs built using common widgets and formatted using output format scripts for look-
and-feel
• GNE provisioning using a CLI script applied to third-party CPE devices
• Network policies: definition and application of QoS policies for parameters such as Differentiated Services
Code Point (DSCP), forwarding class, and MPLS experimental (EXP) marking
• Buffer policies for managing buffer pools and weighted random early detection (WRED) slopes
• Queuing and scheduling, including multilevel hierarchical QoS policies
• QoS marking and forwarding policies based on Layer 2, 3 or 4 fields
• Routing policies: routing, MPLS administrative groups, and VRRP priority and control
• Subscriber identification policies to associate dynamic hosts with subscribers
Alarm troubleshooting tools • Service alarms: instant propagation of equipment alarm to services embedding the affected object
• Root cause analysis: alarm view offers alarm cause, affected object list and related object list
OAM tools • ATM ping, LSP ping, LSP trace, LDP ECMP tree trace, IEEE 802.1ag CFM, CFM loopback ping, CFM link trace,
CFM CC ping, MTU ping, SDP ping, Internet Control Message Protocol (ICMP) ping, ICMP trace route,
multicast trace, multicast router information, service site ping, Domain Name System (DNS) lookup, VPRN
ping, VPRN trace, CPE ping, multicast forwarding information base (MFIB) ping, VCCV ping, VCCV trace,
Media Access Control (MAC) populate, MAC ping, MAC trace, MAC purge
Service assurance • Service test manager:
¬ predefine a group of OAM tests in an integrated test suite to concurrently verify the end-to-end service
and the underlying network layers or simultaneously test a group of similar objects
¬ schedule OAM test suites to proactively monitor SLA compliance using configurable metrics such as
latency, delay, packet loss, and threshold crossing alerts (TCAs)
¬ track object or topology changes to automatically generate OAM tests for new entities
• Configuration change management: definition of scripts that retrieve configuration information to compare
to initial node configuration
• Policy audit to automatically detect deviations from the standard configuration
• Service mirroring to centralize service traffic analysis
• Equipment, network and routing views: navigation tree with nested views for:
¬ physical equipment
¬ OSPF areas, router and interface membership
¬ IS-IS areas, interface, neighbors
¬ ring group, VLAN membership
¬ network: all protocols enabled on the NE (for example, BGP, LDP, MPLS, OSPF, PIM, Resource Reservation
Protocol [RSVP]), with drill-down into groups, adjacencies, interfaces and configuration
• Physical and topology maps:
¬ physical topology
¬ LSP topology with LSP cross-connect topology
¬ SDP topology
• Service and composite-service topology, to view network objects involved in the delivery of a service
and their status, including redundant paths
• Searching for and display of the following parameters in any combination:
¬ subscriber, service ID and/or service type
¬ physical chassis, input/output (I/O) module, port or channel (for example, SONET/SDH)
¬ SDP (an access point to a network traffic trunk)
¬ MPLS LSP or Generic Routing Encapsulation (GRE) tunnel-supporting services
¬ historical statistics: collection and display of statistics for a given period
¬ accounting: collection and display of accounting data for Layer 2/Layer 3 interfaces on selected
or all services
¬ service accounting policies: setting of accounting profile per service/per port
Operating environment
The Alcatel-Lucent 5620 SAM, Release 6.0/6.1 operates on:
• Solaris™ 9 or 10 for Scalable Performance Architecture
(SPARC) platforms from Sun Microsystems
• Solaris 10 x 86 for AMD-based platforms from Sun
Microsystems®
• Microsoft ® Windows® 2000/2003/XP Professional/
Vista Business and Ultimate 32-bit editions
• Linux® (for 5620 SAM clients only)
Table 1. Minimum hardware requirements for 5620 SAM, Release 6.0/6.1 running on Windows platform*
Application Platform OS
*5
620 SAM, Release 6.0/6.1 platform sizing is available from Alcatel-Lucent. Contact your Sales or Sales Engineer representative for specific platform-sizing
recommendations.
5620 SAM database • 2 CPUs, 1 GHz or higher • 1 CPU (4-core), 1 GHz or higher • 2 CPUs (dual-core)
• Includes Oracle 10g database • 4 GB RAM • 8 GB RAM • 8 GB RAM
• Stores network objects and configuration • 2 disk drives, at least 73 GB each • 2 disk drives, at least 73 GB each • 2 disk drives, at least 73 GB each
• Solaris 9 or 10
5620 SAM server • 2 CPUs, 1 GHz or higher SPARC T1 (Solaris 10 only) • 2 CPUs (dual-core)
The 5620 SAM server is installed on a • 4 GB RAM • 1 CPU (4-core), 1 GHz or higher • 8 GB RAM
workstation separate from that of the
• 73 GB available disk space • 8 GB RAM • 2 disk drives, at least 73 GB each
5620 SAM database.
• Solaris 9 or 10
5620 SAM • 2 CPUs, 1 GHz or higher
Distributed Statistic Collection Platform • 4 GB RAM SPARC T1 (Solaris 10 only) • 2 CPUs (dual-core)
• 73 GB available disk space • 1 CPU (4-core), 1 GHz or higher • 8 GB RAM
• Solaris 9 or 10 • 8 GB RAM • 2 disk drives, at least 73 GB each
5620 SAM client • 1 CPU, 1 GHz or higher
(UltraSPARC III or IIIi)
• GUI presentation front-end — —
• 512 MB dedicated RAM
• Only one client should be installed
per platform • 1 GB available disk space
• 1280 × 1024 display resolution
• Solaris 9 or 10
• 5 sessions: 1 CPU, 2 GB RAM
• 10 sessions: 2 CPUs, 4GB RAM
• 20 sessions: 4 CPUs, 8 GB RAM
*5
620 SAM, Release 6.0/6.1 platform sizing is available from Alcatel-Lucent. Contact your Sales or Sales Engineer representative for specific
platform-sizing recommendations.
Table 3. Minimum hardware requirements for 5620 SAM, Release 6.0/6.1 clients running on Red Hat ® Linux*
Application Platform OS
5620 SAM client • 1 CPU, 2 GHz or higher • Red Hat Enterprise WS 3.0 Linux
• GUI presentation front-end • 1 GB RAM
• Only one client should be installed per platform • 1 GB available disk space
• 1280 × 1024 display resolution
*5
620 SAM, Release 6.0/6.1 platform sizing is available from Alcatel-Lucent. Contact your Sales or Sales Engineer representative for specific
platform-sizing recommendations.
Table 4. 5620 SAM, Release 6.0/6.1 scalability limits per 5620 SAM server
Please refer to 5620 SAM 6.0/6.1 Planning Guide for the most up-to-date detailed information on scalability and scalability limits.