Vanissa Lindo

Victorios Homes Visayan Village Tagum City, 8100

09494548299, lindovanissa@gmail.com

August 31, 2021

Hiring Manager
Alfalink Building
Pioneer St., Magugpo Poblacion
Tagum City 8100
hrrecruitment@alfalink.ph

Dear Ma'am/Sir,

I have known from a post in your facebook page that you are in need of a customer service
representative. As it is a passion of mine working in the customer service industry, I don’t want
to lose the opportunity and therefore apply for the post. Being a good communicator and
having years of experience as a consultant, I believe myself to be the most reliable person for
your job.

I worked as a Consumer Care Technician for Sutherland Global Services for almost two years
and as a remote customer representative for a Singapore-based car rental company. It has
made me much more of an expert in my work. My previous training and experiences equipped
me to handle diverse types of customers and produce quality decision making when the
situation asks me to. I have an admirable persuasive quality to handle the clients over the
internet or phone calls. Besides, my experience as an online teacher has made me more patient
which I also believe is important when dealing with different types of customers. 

In addition, I am able to handle sensitive and confidential matters with discretion.  Throughout
my career with Sutherland, I have demonstrated a superior talent for overseeing customer
service, quality assurance, and direct customer assistance and support. In fact, I am a
Leadership, Best in Attendance and Best in Quality awardee.  Furthermore, my outstanding
communication, interpersonal, and time management abilities are certain to make a significant
contribution to your company’s success.

So, you may trust me with any task as a Customer Service Representative.  Attached herein is
my resume as well as my proof of employment. Should you have any questions or require
information, please contact me at your convenience. I will be waiting for your response. I am
always available on my mobile number and email .

Thanks a lot for taking time reviewing my application.

Sincerely,

Vanissa Lindo