Hotel Accommodation Services Processing Flowchart

Reservation Front Desk Office Point of Sale System

Sales Receiving Guests and Processing Bills Front Desk Computer Operations/Accounting Night General
Cashier Auditor Cashier
A Front Office C
Guest Hotel C C
BEO Cashier Sheet
Personnel Update
hotel room Hotel Room Database
records Reservations Software Reconcile Reports
Payment Cash/ Front Office
Credit Inventory cash Cashier
Front Office
Remittance
Sheet Envelope
Card Cashier
Formulate the Sheet
Guest Bill
reservation Check-in Register
Update Tape
request Register records Deposit Slip
Reservation Hotel Reconciliation
Records Rooms Form Enter
Request Registration and Info’s
Guest Remittance cash
Card D
confirm receipts
Folio Envelope Room Sales
ation A Sales Journal Reconciliation
Occupancy Room Sales
File Reconciliation
Reservation ID Card Record
Requests Front Office
Guest Bill Cashier Sheet
Payment Front Office
Info Cashier Sheet
Update Cash Receipts
File Guest Non-Guest
Reservation
Copy Journal
File Accounts Accounts D
Requests
C
Payment B
Info B Accounts
File Full Back
Reservation General Office
Copy Payment
Requests Ledger
or Deposit
Reservation General Ledger
Payment
Requests
Info
File Payment Accommodation
File
Info Account
Copy Cash Journal Vouchers
A File
Receipt
Copy
Form