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This product bears the CE mark in accordance with the provisions of
the Council Directive 93/42/EEC of June 14, 1993 concerning medical
devices.
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Contents
1 Introduction .................................................................. 7
1.1 Contents and target group ................................... 7
1.2 Conventions used in this manual ......................... 8
1.3 Prerequisites for the installation of
a multistation SIDEXIS system ............................ 9
RJ 45 ..................................................................... 10
Fiber optic connection ........................................... 11
1.4 Version history ..................................................... 11
2 Installation and initial startup of the X-ray components 13

2.1 Installation ............................................................ 13
Factory setting....................................................... 13
Guidelines for TCP/IP address assignment .......... 13
Checking the existing IP addresses ...................... 14
2.2 Configuration (boot service) ................................. 14
2.3 User-defined configuration ................................... 17
Changing the name of the X-ray component......... 18
Changing IP addresses ......................................... 18
2.4 Functional test (test image) .................................. 19
2.5 Check ................................................................... 20
2.6 Release ................................................................ 22
Local approvals ..................................................... 22
Attributes ............................................................... 23
2.7 Settings for a connected external network ........... 25
3 Configuration of the X-ray components ....................... 29

3.1 Querying information about the X-ray component
(“Details” function) ................................................ 29
3.2 Software update of the networkable
X-ray components (XAB only!) ............................. 31
3.3 System states of the X-ray box ............................ 35
Normal operating states ........................................ 35
Software update .................................................... 36
System error messages ........................................ 37
3.4 Operating states of the networkable
ORTHOPHOS devices ......................................... 37
4 SIDEXIS configuration ................................................. 39

4.1 SIDEXIS Info window ........................................... 39
4.2 Service password ................................................. 39
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4.3 System setup ....................................................... 40
4.4 Service settings.................................................... 42
4.5 ODBC database ................................................... 48
Overview of SIDEXIS databases and conversions 48
General information on ODBC databases: ............ 49
5 SIDEXIS Manager (SIDEXIS XG 2.0 or higher) .......... 51

5.1 Configuration of the X-ray components
(SiXABCon.exe) ................................................... 51
5.2 Rescue program (SiRescue.exe) ......................... 51
5.3 Configuration of WDM and VFW video
components (NGVidCap.exe) .............................. 53
5.4 Administration of the SIDEXIS stations
(NGStationMgr.exe) ............................................. 54
5.5 Collecting log files (NGLogConnect) .................... 54
5.6 Connecting SIDEXIS to an SQL Server database
(NGSQLConnect)................................................. 55
5.7 Reduce 3D data volumes (for GALILEOS) .......... 57
5.8 Updating software components (NGAutoUpdate) 57
6 Checking the USB X-ray box ....................................... 59

6.1 Battery check with SiUSBMon ............................. 59
6.2 Battery refresh with SiUSBMon............................ 61
6.3 Use of the external power supply unit .................. 61
6.4 Troubleshooting ................................................... 62
Exposure readiness............................................... 62
Battery problems ................................................... 63
General functions .................................................. 64
7 Troubleshooting ........................................................... 65
7.1 Explanation .......................................................... 65
7.2 General errors ...................................................... 66
User interface ........................................................ 66
7.3 Image acquisition ................................................. 67
Live video .............................................................. 67
7.4 SIDEXIS error messages ..................................... 68
SIDEXIS error message list................................... 68
System error .......................................................... 77
Error messages and values of the X-ray
components during exposure readiness................ 77
Error messages of the configuration program
of the X-ray components ....................................... 78
SiRescue ............................................................... 82
Software update with ORTHOPHOS XG .............. 82
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Device adjustment with ORTHOPHOS XG
(SiAperture) ........................................................... 83
SiPanCtl with ORTHOPHOS XG........................... 83
7.5 The internal error message file (log file)............... 85
7.6 Deletion log of new database ............................... 86
8 Appendix A: Utility programs ....................................... 89

8.1 Backup and restoration of the SQL database
(NGSQLBackup) .................................................. 89
8.2 Renaming the host of the database server
(NGSQLRename)................................................. 91
8.3 Restore the database users and access rights
for the SIDEXIS SQL database (NGSQLConfig) . 91
9 Appendix B: Resetting the X-ray component to the

factory setting .............................................................. 93
9.1 Resetting the X-ray box to the default
IP addresses ........................................................ 94
9.2 Resetting a networkable ORTHOPHOS to the
default IP addresses ............................................ 95
10 Appendix C: Moving an SQL database ....................... 97

10.1 General ................................................................ 97
10.2 Subsequent relocation of the PDATA image
data directory ....................................................... 97
10.3 Moving the SQL server to another station............ 98
11 Appendix D: Manual connection of an SQL database . 101

11.1 Database connection ........................................... 101
Contents ................................................................ 101
Prerequisites ......................................................... 101
Required tools and files......................................... 101
Step 1 - Copy the database files ........................... 101
Step 2 - Ensure the file access rights.................... 102
Step 3 - Ensure SQL server authentication........... 102
Step 4 - Configure the database ........................... 103
11.2 Master installation ................................................ 105
Step 1 - Create a system data source (DSN)........ 105
Step 2 - Start the master installation ..................... 108
11.3 Client installation .................................................. 108
Step 1 - Create a system data source (DSN)........ 108
Step 2 - Start the client installation........................ 109
12 Appendix E: SIDEXIS Version history ......................... 111
13 Glossary ...................................................................... 115
14 Network documentation table ...................................... 123
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14.1 X-ray components ................................................ 123
14.2 Computer ............................................................. 124
15 SIDEXIS Feedback Form – Service Manual ............... 125
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1 Introduction
1.1 Contents and target group
This document serves for planning, preparing and performing the
installation of products which are based on SIDEXIS XG (X-ray and
video). It also helps the service engineer in troubleshooting.
It provides the necessary information for installation and initial
startup of a SIDEXIS-based solution to service personnel and
engineers.
However, the document can never be a substitute for other comple-
mentary documents describing on-site installation.
Due to the high scalability of the new networkable technology,
the complexity of the installation scenarios may vary considerably.
A complex network configuration requires another level of knowledge
than a simple standalone solution.
The simpler installation scenarios for standalone workstations are
therefore described in the following document:
German = "SIDEXIS XG Installationsanleitung"
Order No.: 5967349
English = "SIDEXIS XG Installation Instructions"
Order No.: 5967356
French = "SIDEXIS XG Intructions d’installation"
Order No.: 5967364
Spanish = "SIDEXIS XG Instrucciones de instalación"
Order No.: 5967372
Italian = "SIDEXIS XG Intruzioni di installazione"
Order No.: 5967380
All other cases are described here.
Since not all possible configurations can be described in these
instructions, you must have expert knowledge in the field of network
technology for carrying out the network installation.
Individual details on network technology can be looked up in the glos-
sary. For further information or introductions to the topic of network
technology please refer to the relevant literature available in book-
shops.
Make sure to observe the relevant safety regulations when installing

the components. The corresponding instructions provided in the sup-
plied documents, installation instructions and operating instructions
must be complied with.
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Overview
ORTHOPHOS XG Networkable Intraoral XIOS USB module GALILEOS

ORTHOPHOS X-ray box and
including TSA with sensor USB box
SIDEXIS XG
SIVISION Treatment centers with

video option
Compatibility:
i
SIDEXIS XG also supports the hardware of the preceding versions in
their previous functionality.
1.2 Conventions used in this manual

The following typographic conventions are used throughout this man-
ual:
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Format Use
Italics Menu bar commands and context menu commands
are written in italics.
"Quotation marks" The designations for icons, windows, dialog boxes,
buttons and options are written in inverted commas.
[Key] Keys are identified by square brackets [ ].
[Key1]+[Key2] A plus sign (+) between two keys means that both
keys must be pressed simultaneously.
Example: ‘Press the [Alt]+[Esc] key combination’
means that you must press and hold down the
[Alt] key while pressing the [Esc] key in addition.
[Key1], [Key2] A comma (,) between two keys means that you must
press the keys one after the other.
Example: ‘Press the [Alt], [X] keys’ means that you
must press first press and release the [Alt] key and
then press and release the [X]-key.
Ö Reference to more detailed information in another
section. (Use Index and Table of Contents)
Precedes an instruction which must be strictly
observed.
Precedes a hint which may be useful for working

i with the system and simplify your job.
1.3 Prerequisites for the installation of a

multistation SIDEXIS system
i
Since November 2004, many new networkable X-ray components de-
livered by SIRONA have been equipped with a network fiber optic con-
nection. A media converter converts the transfer signals of the glass fi-
bers and provides an RJ 45 network connection for operation in the
Sidexis network.
The following facts must be given before installation of the SIDEXIS

system:
Physical cabling to the connection points used for installation must
already be installed. Cabling must comply with basic standard
ISO/IEC 11801, which is applicable worldwide, or with European
standard EN 50173 or North American standard EIA/TIA 568 A,
which are derived from it.
The connections for the X-ray components are designed as RJ-45
or SC duplex connectors.
Between the computer and the networkable X-ray components to
be configured, there are no "intelligent" network components,
such as gateways or switches, which could interfere with the con-
figuration.
The networkable X-ray components should be configured if possi-
ble from a computer located in the immediate vicinity.
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The operating system is already installed on the computer.
The computer is set up for network operation including
TCP/IP protocol and addresses.
The IP addresses or address ranges, including subnet mask, that
must be used for the networkable X-ray components are known.
All computers access the same SIDEXIS database.
Notes on building installation/ The smooth and qualitative operation of a local area network requires
network cabling uncompromising conformity of the building electrical installation with
the internationally applicable basic standard ISO/IEC 11801 or with
the European standard EN 50173 or the North American standard
EIA/TIA 568 A which are derived from this basic standard. At the
same time, the network connections of the Sirona X-ray components
also must be observed.
i
Only the ORTHOPHOS XGPlus DS, ORTHOPHOS 5 DS,
ORTHOPHOS XG 3 DS and a version of the SIDEXIS intraoral wall
box (since November 2004) have an SC fiber optic connection.
1.3.1 RJ 45
Every networkable X-ray component provides an RJ 45 network
connection either directly or via a media converter.
Transmission takes place with 10BaseT or 100BaseTx using the
TCP/IP protocol.
i
Since November 2004, all new networkable X-ray components deliv-
ered by SIRONA have been equipped with a network fiber optic con-
nection. A media converter converts the transfer signals of the glass fi-
bers and provides an RJ 45 network connection for operation in the
Sidexis network.
Category 5 STP cables are used as network cables.

PCs operated with SIDEXIS are optimally prepared if the Ethernet
network cards and the local area network are equipped with the
standard specified above.
The plug-in card is installed as specified by the manufacturer.
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1.3.2 Fiber optic connection
Since November 2004, many new networkable X-ray components
delivered by SIRONA have been equipped with a network fiber op-
tic connection.
Transmission takes place via 100BaseFx for multi-mode fiber us-
ing the TCP/IP protocol.
A media converter for RJ45 conversion and a matching patch ca-
ble are attached to all networkable X-ray components with a fiber
optic connection.
ORTHOPHOS XGPlus DS/Ceph
ORTHOPHOS XG 5 DS/Ceph
ORTHOPHOS XG 3 DS
The ORTHOPHOS XG line features a multimode duplex fiber optic
connection for SC duplex connectors.
SIDEXIS intraoral wall box (since November 2004):
Since November 2004, a version of the SIDEXIS intraoral wall box
features a multimode duplex fiber optic connection for MTRJ con-
nectors.
One MTRJ and one SC duplex connector are attached to the sup-
plied patch cable.
Multimode duplex 50/125 µm fiber optic cables are used as net-
work cables.
1.4 Version history

The SIDEXIS version history is included in the chapter "Appendix E:
SIDEXIS Version history" on page 111.
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2 Installation and initial startup of the
X-ray components
i
The service password is required for the following installation scenar-
ios. This is described in the section "Service password" on page 39.
General information Via the network, the addressable X-ray component can be activated
for X-ray image acquisition by any of the PCs connected to the net-
work.
Management system The program SIXABCon - "Configuration of the X-ray components" is

used to manage networkable X-ray components.
It can be executed on any PC in the network, on which SIDEXIS XG
has been installed.
2.1 Installation
2.1.1 Factory setting

The following addresses are set as default addresses upon delivery
of the X-ray units.
Device type TCP/IP address
X-ray box 192.168.15.100

(Subnet-Mask: 255.255.255.0)
ORTHOPHOS (XAB) 192.168.15.200

(Subnet-Mask: 255.255.255.0)
ORTHOPHOS XGPlus DS/Ceph 192.168.15.240

ORTHOPHOS XG 5 DS/Ceph (Subnet-Mask: 255.255.255.0)
ORTHOPHOS XG 3 DS
GALILEOS 192.168.15.240
(Subnet-Mask: 255.255.255.0)
2.1.2 Guidelines for TCP/IP address assignment
An IP address may never occur more than once in the network!
In order to avoid IP address conflicts, you should never operate sever-

al networkable X-ray components in the network using the same
IP address!
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Each X-ray component needs to be assigned a unique IP address!
2.1.3 Checking the existing IP addresses
Explanation To find out whether a certain IP address already exists in the network,
you can enter the PING function at the input prompt (DOS window).
Check 1. Switch on all network devices (computers, printers, X-ray compo-

nents) which are being operated in the network.
2. Invoke the input prompt (DOS window) from a network computer.
3. At the input prompt, enter "ping" followed by the address to be
checked and then press the Enter key.
Example: "ping 192.168.15.13"
If a network device responds, then this address has already been
assigned.
Example (German language

operating system)
2.2 Configuration (boot service)

Explanation "Boot service" here refers to an initial IP address assignment. In the
case of the X-ray components, this process is triggered by the pro-
gram "Configuration of the X-ray components" when you press the
"New component" button.
Validity The X-ray component to be configured must be located in the same

physical network segment as the computer from which the boot ser-
vice is started. This means that no active components such as a gate-
way may be installed between the computer and the X-ray compo-
nent.
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The computer must be located in the same logical network segment
(subnet) of the desired target address of the X-ray component.
An X-ray component to which an address has been assigned already

can no longer be configured using the “boot service”,
“Add component” button. For information on how to change the ad-
dress, see section "Changing IP addresses" on page 18.
If you do not remember the IP address of a networkable X-ray compo-

nent, or if it is no longer available in the configuration database, you
can reset the component to its factory setting on delivery. The proce-
dure is described in the Appendix.
Activation 1. Switch all networkable X-ray components off.

2. Start the program "Configuration of the X-ray components" via
start - programs - SIDEXIS - SIDEXIS Manager.
3. Select the Attributes tab.
Selection There are two ways to select a new component:
Version 1
1. Select the required component from the "Name" pull-down
menu (example screen = ORTHOPHOS XG).
2. Click the "Add component" button.
A password dialog box may open:
Enter the SIDEXIS password here and click the "OK" button.
Version 2
Select "Add component" in the "Name" pull-down menu under the
desired component (example screen = ORTHOPHOS XG).
A password dialog box may open:
Enter the SIDEXIS password here and click the "OK" button.
Boot service The following dialog box appears:
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1. Switch the new X-ray component on.
The previously displayed dialog box is closed automatically.
The "Configuration" dialog box then opens.
The new component is displayed along with its Ethernet address
under the name "New X-ray component".
Example screen:
i
Depending on the device type, further configuration parameters may
be present!
Setting takeover 2. The IP address, subnet mask and standard gateway boxes should
be checked and edited if necessary.
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i
Any changes in the IP address, subnet mask or standard gateway
must be entered in decimal values and without leading zeros!
3. Click the ""OK"" button.

The values entered are now transferred to the X-ray component,
which then automatically reconfigures itself.
After the new addresses of the X-ray component have been set and
verified, the following dialog box appears (this does not apply to
ORTHOPHOS XG and GALILEOS):
4. Switch the new X-ray component off.
After switching off a networkable, ORTHOPHOS, an ORTHOPHOS XG

or a GALILEOS you must wait approx. 60s before switching it on again.
After you have switched off other X-ray components, you must wait ap-
prox. 5s before switching them on again. The X-ray component must be
switched off and back on to ensure that it still functions properly with the
new addresses following a restart.
2.3 User-defined configuration

Explanation As an alternative to the “boot service” (see page 14), a user-defined
configuration for already configured X-ray components (IP address
already set) is available.
The same configuration prerequisites apply as for “boot service”.
Registering X-ray components 1. Press the "Add component" button in the "Attributes" tab.
2. Then press the “User-defined...” button in the dialog box.
3. Confirm that the X-ray components you want to configure are
ready for operation.
4. Answer the question whether you want the system to look for un-
registered X-ray components.
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If you choose “No”, the program will return to the "Attributes" tab
and you can directly enter the configuration data of a known X-ray
component, such as IP address, subnet mask and standard gate-
way.
If you choose “Yes”, the program will automatically look for unreg-
istered X-ray components in the network.
If several unregistered X-ray components are found, the IP addresses
of all X-ray components found are displayed.
Select the desired X-ray component and confirm by pressing the
“OK” button.
The "Attributes" tab is displayed with the configuration data of the
found X-ray component.
When you press the “Apply” button, the X-ray component is regis-
tered.
2.3.1 Changing the name of the X-ray component
Explanation After successful configuration of the “new component”, you should

give it a user-defined name.
Changing the name 1. Click the "Change Name..." button on the "Attributes" tab.
2. Enter the new name in the "Change name of the X-ray component"
dialog box (in this example "x-ray box1").
3. Close the dialog box by clicking the "OK"button.
2.3.2 Changing IP addresses
Explanation To change the IP addresses of an already configured networkable

X-ray component, perform the following steps.
Edit 1. Start the “Configuration of the X-ray components” program on a

workstation. (If possible, the computer should be near the X-ray
components to be configured. There should not be a gateway in
between.)
2. Select the "Attributes" tab.
3. Select the X-ray component whose address you want to change.
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4. Select the “IP address” box and change the value to the corre-
sponding target address.
i
If the target address is not in the same network segment, then the rout-
ing between both segments must work properly. If the computer and
the X-ray component are in the same physical segment (i.e., not de-
coupled by a bridge), you can achieve this by specifying the IP ad-
dress of the computer from which the configuration is performed as
gateway under TCP/IP network settings on the configuration computer
at the time of configuration.
5. Now press the “Apply” button.

The X-ray component is then reconfigured.
A message box informs you about successful completion.
2.4 Functional test (test image)

Explanation The configuration program features a functional test.
This test constitutes an exposure simulation. During the test, a test
image is requested from the currently selected X-ray component.
The functional test is a mere simulation. No radiation is released.
Proper functioning of the X-ray component is checked with the func-

tional test, which can be repeated at any time using the "Functional
test" button on the "Settings" tab.
Validity This does not apply to devices in the ORTHOPHOS XG line or

GALILEOS.
Activation 1. Switch on the networkable X-ray component to be tested.

2. Start the program "Configuration of the X-ray components" via
3. Select the Attributes tab.
4. Click the "Functional test" button.
The exposure window opens.
If the X-ray component is properly configured, a test image is then
transferred.
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Display
If desired, you can display the test image using the standard TIF
viewer.
The figure on the left shows an enlarged detail of the test image.
2.5 Check
Checking the physical connection In order to check the physical connection, the PC must be connected
(link) to the networkable X-ray component via the network cables. This can
be done either via a network structure (e.g. a switch) or directly.
There are two ways to do this:
RJ45
If the RJ45 connectors of the PC and of the media converter of the
networkable X-ray component are used, the connection is made
with STP cables.
Fiber optic connection
If the SC duplex connector of the PC and the existing fiber optic
connection of the networkable X-ray component are used, then
the connection is made with suitable fiber-optic cables. The sup-
plied patch cable should be used for this purpose.
Nearly all switches have an LED, in most cases labeled "Link", which
signals that the physical connection to each device which is connected
and switched on is properly established. Many computer network
cards also have such an LED. If no "Link" exists, the cabling and the
network configuration (network card controller) of the computer should
be checked.
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Checking the logical connection Before starting the configuration of the X-ray components, check
(TCP/IP stack) whether the network is properly installed on the computer involved
and that the desired IP address and subnet mask are set for the com-
puter.
1. Switch on the computer.
2. Switch on the X-ray component in its factory settings.
You can check the network connection between the X-ray component
and the PC by running the ping function. This function can be exe-
cuted via the Windows input prompt.
Following successful configuration of the network, you should be able
to send a ping to the local computer as well as to another computer or
to a connected X-ray component.
Example:
"ping 192.168.15.10" (own IP address)
"ping 192.168.15.100" X-ray box with factory settings
"ping 192.168.15.200" ORTHOPHOS DS (XAB) with factory set-
tings
"ping 192.168.15.240" ORTHOPHOS XGPlus DS/Ceph and
ORTHOPHOS XG 5 DS/Ceph with factory settings
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2.6 Release
General information Via the network, the now addressable X-ray component can be acti-
vated for X-ray image acquisition by any of the PCs connected to the
network. SIDEXIS XG must be installed on these computers.
Using the program "SIXABCon - Configuration of the X-ray
components", the X-ray box can be approved or disabled for individ-
ual workstations.
The program "SIXABCon - Configuration of the X-ray components"
can be executed from any computer located in the network.
After release, the components can be addressed by the workstations.
Activating the function Start the program "Configuration of the X-ray components" via start -
programs - SIDEXIS Manager.
i
The sensors need to be installed before image acquisition! Refer to
the document "SIDEXIS XG Installation Instructions".1
2.6.1 Local approvals
Explanation On the "Local approvals" tab, you can make the same settings from
the viewpoint of the corresponding workstations.
Missing component If the component to be enabled is missing, you can refresh the view
of the available components by clicking the "Refresh" button.
Example In the example shown, the "Internal/external X-ray box", an

"ORTHOPHOS_DS_(XAB)" or an "ORTHOPHOS XG DS", is ap-
proved for the computer named PC8. The "Internal/external X-ray
boxInternal/external X-ray box",an "ORTHOPHOS_DS_(XAB)"
and an "ORTHOPHOS XG DS", are addressable from this com-
puter.
An "Orthophos_DS" is also displayed.
This component is not enabled for the PC (PC8) and is marked
with a yellow-and-red star.
– Display of yellow-and-red star: This component is not yet
enabled for any PC. Once a component has been enabled from
a PC, regardless of whether the currently used PC or another
one is involved, no star is displayed.
1. Depending on the type of device.

This does not apply to devices in the ORTHOPHOS XG line for example.
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2.6.2 Attributes
Explanation Additional X-ray components can be installed on the "Attributes" tab

in the program "Configuration of the X-ray components". Here the ser-
vice technician can centrally configure all networkable X-ray compo-
nents throughout the entire network from a single PC (See Service
Manual).
The X-ray components can also be approved or enabled from this
index card.
Example
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Approval is here performed from the viewpoint of the X-ray compo-
nent selected via the pull-down menu and named
"ORTHOPHOS XG DS"
The approval of this component for computers PC-1 and PC-2 is
shown in the bottom window.
The X-ray component can be addressed from here following the con-
figuration.
Information Information can be retrieved via the following buttons:

"Details..."- The component is displayed along with its configura-
tion details.
Example screen:
Additional information can be retrieved via the "Extensions..." but-

ton and the "Sensor data..." button (if a sensor is connected).
For ORTHOPHOS XGPLUS DS/CEPH and XIOSPlus wall
module:
The data of the X-ray components are displayed in the form of a
text display.
If no information is displayed, check the following:
– Is the corresponding component switched on?
– Is the component connected to your computer via the network?
(Test with ping see section "Release" on page 22).
– Is a test image received? (See section "Functional test (test
image)" on page 19)
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2.7 Settings for a connected external network
Prerequisites If there is an existing external network which also uses TCP/IP proto-
cols, you must observe some additional points.
The network segment and IP addresses to be used should be as-
signed by the network administrator/Admin.
If existing computers are to be used for SIDEXIS as well, you must
usually set up the new components for this network segment.
If an automatic IP address assignment such as DHCP exists, you
must explicitly exclude the IP addresses you want to use for the
X-ray components.
The load on the external network should not be at the capacity
limit, since errors may occur in this case.
The principles of TCP/IP addresses are explained here once
again to demonstrate which TCP/IP configurations can be used
with an external network.
Network classes Network classes have been introduced as a standard for assigning
TCP/IP addresses. A distinction is made between class A, B and C.
The following table shows the characteristics of these network
classes:
Network class 1st byte Subnet mask
A 1-126 255.0.0.0
B 128-191 255.255.0.0
C 192-223 255.255.255.0
(192 reserved for private net-
works)
The “subnet mask” is used for masking out bits. This means that zero
values cause the other values to become zero, too. As a conse-
quence, the number of addresses that can be assigned within one
segment is limited.
Since it is also possible to interconnect several networks, a related
part of the network is designated as network segment (e.g. all com-
puters with the TCP/IP address 124 as 1st byte in a class A network).
Usually a class C network is used for TCP/IP addresses in an in-
house network. If more than 254 devices have to be addressed, it is
necessary to use a class B or class A network.
A TCP/IP address consists of two parts: The address itself and a
mask which classifies the network. These parts in turn consist of four
numbers between 0 and 255.
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You must configure all networkable X-ray components and SIDEXIS
workstations that are located in the same network segment. This
means that all computers and networkable X-ray components must
receive the value “255.255.255.0” as subnet mask entry in a class C
network. Therefore, the number of devices in a class C network is lim-
ited to 254.
The network segment itself must also be known for a complete
assignment of TCP/IP addresses. In a class C network, these are the
first three numbers of the TCP/IP address (colored gray). The fourth
number (colored white) represents the device number within the net-
work segment.
192 168 15 10
Network segment Device No.
Example In the following example, we discuss how to start up an X-ray box in

a B class network, analogous to the example in the chapter on multi-
station installation/IP address assignment.
The configuration procedure corresponds to the “multistation installa-
tion” example. The differences will be mentioned explicitly.
The following environments are assumed as an example:
An external network with 2 computers on which SIDEXIS XG is in-
stalled already exists.
The TCP/IP addresses of the computers are in B segment
129.170.X.X, the subnet mask is 255.255.0.0.
The SIDEXIS computers are already configured to the addresses
129.170.15.10 and 129.170.15.11.
The addresses 129.170.15.100 to 129.170.15.120 may be used
for the X-ray components after consultation with the responsible
network administrator.
Actions:
1. Start the “Configuration of the X-ray components” program on one

of the SIDEXIS computers. (If possible, the computer should be
near the X-ray components to be configured. There must not be a
gateway in between.)
2. Select the "Attributes" tab and click the “Add component” button.
3. After the component has reported, enter the IP addresses
129.170.15.100 and the subnet mask 255.255.0.0. You can use
129.170.15.1 as gateway address or enter the known gateway ad-
dress of the segment.
4. Press the “Apply” button.
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5. The following (or a similar) message is displayed: “The component
has been reconfigured”. Restart the X-ray component now.
6. After successful completion of the functional test, you can rename
the component and set its approvals.
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3 Configuration of the X-ray
components
3.1 Querying information about the X-ray
component (“Details” function)
Explanation You can query the configuration of the X-ray component or informa-
tion about the sensor connected to it in the “Configuration of the X-ray
components” program.
Query 1. Start the program "Configuration of the X-ray components".

SIDEXIS XG, small version 2.0
- Start the program "Configuration of the X-ray components" via
start - programs - SIDEXIS - SIDEXIS - Configuration of the
X-ray components.
SIDEXIS XG, as of version 2.0:
- Select the option "Configuration of the X-ray components".

3. Select the desired component in the "Name:" list box.
4. Click the "Details..." button.
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The "Detail enquiry" status window opens. It indicates the current sta-
tus of the query.
A connection is made to the selected X-ray component.
Following a successful query, the "Details on the selected X-ray
component"" dialog is displayed.
The configuration details of the selected component can be found

here.
Additional information
Additional information can be retrieved via the "Extensions" button

and the “Sensor data” button (if a sensor is connected).
Error If the message: "The selected X-ray component does not answer!"
appears, this indicates a missing network connection.
Check the following in this case:
Is the corresponding component switched on (is the green ready
LED lit)?
Is the component properly connected to the computer via the net-
work (check with ping, see above)?
Provided that everything is properly configured, the component re-
ports its configuration details.
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3.2 Software update of the networkable X-ray
components (XAB only!)
The software update for ORTHOPHOS XG devices is described in the

corresponding service manuals!
Explanation You can update the complete basic software of the networkable X-ray
components without opening their housings or replacing any parts.
The update is carried out with a computer and the “Configuration of
the X-ray components” program.
You should not perform a software update without a substantial rea-

son. The user is prompted by the system to perform a software update
in the case of new units or SIDEXIS versions which are no longer com-
patible.
Determining the software version See section "Querying information about the X-ray component
(“Details” function)" on page 29.
Example
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In our case, this is basic software version 1.10
Update files There are two types of update files. They can be distinguished by their
file extensions.
Watch out for the end of the file! A file mix-up can lead to inoperability
of the updated hardware component.
File Meaning
extension
".out" “Software files” for updating the software of the
XAB boards.
".hex" “EDC firmware files” for updating the software of the
ORTHOPHOS image receptors.
Selecting the update 1. Start the program "Configuration of the X-ray components".
SIDEXIS XG, small version 2.0
start - programs - SIDEXIS - SIDEXIS - Configuration of the
X-ray components.
SIDEXIS XG, as of version 2.0:
- Select the option "Configuration of the X-ray components".
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3. Select the component for which you want to perform an update
from the “Name” box.
4. Switch the X-ray component on.
5. Click the "Software update" button.
A selection dialog box where you can select the file with the new soft-
ware appears.
Example screen (English)
6. Select the required file and then click the “Open” button.
Transfer After you have made your selection, the system tries to address the
networkable X-ray component over the network.
The software is transferred to the X-ray component.
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Never switch off the X-ray component or the computer while a software
update1 is running. In the worst case, the X-ray component may no
longer work and may have to be returned to us.
Completion Depending on the device type, the following system message (or a
similar message) is displayed after a successful software update:
X-ray box
„The software update of the X-ray component was performed suc-
cessfully.
When the green 'on' light of the X-ray component flashes, switch
the external X-ray component off or restart (mechanically) the
computer with the built-in internal X-ray component, respectively.
Afterwards the new software version is active.“
ORTHOPHOS (Not ORTHOPHOS XG)
„The software update of the X-ray component has been success-
fully completed.
If the LEDs above the patient symbols are flashing, switch the net-
work-compatible Orthophos off and on again to activate the new
software version.“
Once the green ready LED of the X-ray component starts flashing, the
software update has been completed successfully.
7. Now you must switch the component off and then back on.
1. During the software update of an X-ray box, all three signal LEDs light up during
data transfer. After programming is complete, the green signal LED flashes
Ö see “System states of the X-ray box” on the following pages.
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3.3 System states of the X-ray box
Explanation Below you will find a description of the operating states of the external
X-ray box or of the internal X-ray box (computer slide-in module).
The three signal LEDs of the X-ray box are used for indicating the sig-
nal states.
3.3.1 Normal operating states
Boot service/original settings on

delivery
After the self-test, the X-ray component goes to the boot service if no
IP address has yet been assigned to it. This is indicated by the green
signal LED lighting up and alternate flashing of the yellow sensor
LEDs. If no communication to the configuration program of the X-ray
component is established in this phase, then the component goes into
the ready state after approx. 10s with its default IP address (plug-and-
play mode – see section "Configuration (boot service)" on page 14).
Operational readiness
The green signal LED lights up.
No sensor plugged in during

operational readiness
The green signal LED lights up, the two yellow sensor LEDs flash
simultaneously.
This state also occurs if the plugged-in sensor is not registered for the
selected resolution.
Sensor recognition/initialization
or
If a sensor is detected, then the corresponding yellow signal LED

flashes until sensor initialization is complete (this takes approx. 5 s).
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or
After initialization of the plugged-in sensor the corresponding signal

LED lights up.
The system is now ready for exposure.
Exposure processing
or
1. After exposure the image is read by the sensor and transferred to

the SIDEXIS database. During image transfer the green signal
LED and the yellow signal LED of the corresponding sensor flash
slowly alternately.
2. Once the image has been transferred, the X-ray box automatically
switches to a preselected state. This preselection is made in
SIDEXIS.
- Upon preselecting "Single exposure" the X-ray box switches to

the "Ready" state.
or
- If “Multiple exposure” or “Status exposure” has been preselect-

ed, then the X-ray box switches to readiness.
3.3.2 Software update
While the new software transferred to the X-ray component, all three
LEDs light up.
Never switch off the X-ray box while it is in this state.
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When the software update has been completed, only the green signal
LED flashes. Now the device must be switched off and on again.
3.3.3 System error messages
Irregular flashing of the green signal LED indicates a system error.

(The LED flashes with a pulse/pause ratio of approx. 200 ms in this
case; after N cycles a pause of approx. 1.5 s follows.)
In this case please contact the Sirona Customer Service Center (CSC).
3.4 Operating states of the networkable

ORTHOPHOS devices
i
For more information about the operating states of the networkable
ORTHOPHOS devices see the respective operating instructions.
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4SIDEXIS configuration
4.1 SIDEXIS Info window
Explanation The hardware and software environment of a SIDEXIS XG installation
can be displayed on a SIDEXIS PC via the SIDEXIS Info window.
Activation 1. Start SIDEXIS XG.

2. Select the "About..." option from "Help" in the menu bar.
3. The "About" dialog box then opens.
4. Click the "Info" button.
The Windows text editor opens.
The hardware and software environment is displayed in the text
editor.
Example (German)
4.2 Service password

Explanation Some actions within the SIDEXIS software (acceptance test, different
configuration dialog boxes) require a service password to prevent
manipulation by the user.
The password should always be treated confidentially. Before entering

the password, you should find out the date as inconspicuously as pos-
sible.
Structure The password consists of four numbers.

It changes daily and is generated from the system date of the com-
puter according to the following pattern:
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Date = D1 D2 . M1 M2 . YYYY
Password = M2 M1 D2 D1
Date Digits
D1 1. digit of the current day
D2 2. digit of the current day
M1 1. digit of the current month
M2 2. digit of the current month
Password = M2 M1 D2 D1
i
Since the password is always valid for one single day only, it can be
passed on to the user in exceptional cases, e.g. to provide instant tele-
phone support.
Example The password for the date 05/24/1999 is 5042
Problem entering password If the commands are not enabled despite correct entry of the pass-
word, you should check the system date of the computer.
4.3 System setup

The SIDEXIS software is basically configured using the command
System setup... in the Utilities menu. From there you can access
the different configuration areas.
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1
2
3
4
5
6
7
8
9
10
11
1. Configuration of the exposure sequence

2. Setting the personal standard findings
3. Configuration of the printout
4. Configuration of the e-mail function
5. Configuration of the image export function
6. Configuration of multiple reminder functions
7. Constancy test reminder configuration
8. Configuration of the relocation function
9. Setting the permanent dentists
10. Display of the "sidexis.log" error message log file for troubleshoot-
ing
11. Service settings
(entry of a ⇒ password is required here)
The individual configuration dialog boxes are described below.
The figures always show the SIDEXIS XG dialog boxes under
Windows XP. The displayed values correspond to the configuration of
a workstation upon delivery (factory setting).
Items 1 through 10 are described in the user manual and are not
explained in further detail here.
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4.4 Service settings
1. 2.
3. 4.
5. 6.
7. 8.
9. 10.
11. 15.
12. 16.
13. 17.
14.
1. This option must be activated if an intraoral X-ray acquisition card

(XIO) is installed at this station. (Corresponds to the entry
[HARDWARE], ‘IO’ in SIDEXIS.INI)
2. If an intraoral X-ray acquisition card (XIO) is installed, this button is
used to display the dialog box for its configuration (see below).
3. This option must be activated if a panoramic X-ray acquisition
card (XOP) is installed at this station. (Corresponds to the entry
[HARDWARE], ‘OP’ in SIDEXIS.INI)
4. If a panoramic X-ray acquisition card (XOP) is installed, this button
is used to display the dialog box for its configuration (see below).
5. This option must be activated if a video acquisition card with con-
nected SIROCAM (available in version 2.0 and higher) and/or con-
nected extraoral camera (available in version 2.2 and higher) is in-
stalled at this station. (Corresponds to the entry [HARDWARE],
‘VI’ or ‘VX’ in SIDEXIS.INI.) In version 2.2 and higher, here you can
also configure the image signal type provided by the correspond-
ing camera (PAL for SIROCAM 2 or NTSC for SIROCAM 1).
(Corresponds to the entry [HARDWARE], ‘VIPal’ or ‘VXPal’ in
SIDEXIS.INI)
6. This option must be activated if a “standard video for Windows”
card is installed at this station. It enables you to use analog video
sources (e.g. video camera, video recorder).
This option must be activated if a video monitor and/or an analog
video printer is connected to the installed X-ray acquisition card.
(Corresponds to the entries [HARDWARE], ‘Himo’ and [HARD-
WARE], ‘PrnVideo’ in SIDEXIS.INI)
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7. If a video monitor and/or analog video printer is connected to the
X-ray acquisition card, this button is used to display the dialog box
for its configuration (see below).
8. This option must be activated if a special digital printer, which is
not set up as the Ö default Windows printer, is connected to a par-
allel interface of the computer (usually LPT2:). This option is not
yet available. (Corresponds to the entry [HARDWARE], ‘PrnDigi’
in SIDEXIS.INI)
9. Activates logging of any software-related error messages in an
Ö error message file. (Corresponds to the entry [DEBUG],
‘LogFileOn’ in SIDEXIS.INI)
10. Specifies the name and path of the above-mentioned error mes-
sage file. (Corresponds to the entry [DEBUG], ‘LogFile’ in
SIDEXIS.INI)
11. With an old database, the location of the patient and image data-
base is specified here. You must enter the complete path including
the drive letter. (Corresponds to the entry [LOCATION], ‘DataPath’
in SIFILEDB.INI)
For a new database, this is the path for images in the database.
The information is stored in the new database itself. The location
of the new database for the respective system data source is de-
fined by means of the ODBC Administrator. The presetting for the
system data source is PDATA. (Corresponds to the entry [Loca-
tion], ODBCSrc=PDATA in SIFILEDB.INI)
12. This option must be activated if the computer is operated in a mul-
tistation installation. Activating this option in a stand-alone instal-
lation has no adverse effects either. (Corresponds to the entry
[LOCATION], ‘Net’ in SIFILEDB.INI)
13. This option is activated if the computer interfaces with a communi-
cation partner or practice management software. (Corresponds to
the entry [OFFICEMANAGEMENT], ‘OffManConnected’ in
SIFILEDB.INI)
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14. The name of the computer is displayed here. It corresponds to the
computer name under Control Panel, Network.
Access databases only: If the computer name is subsequently

changed via Control Panel - Network, then the "DBConn.EXE"1 tool
has to be used to reconnect the computer to the SIDEXIS database.
This is necessary for the name of the computer to be recognized in the
SIDEXIS database. Otherwise the computer will no longer be able to
work with the SIDEXIS database.
15. This button is used to display a dialog box for configuring data re-
location (archiving) (see below).
16. This button is used to display a dialog box for setting further values
which are relevant for multistation capability. Up to version 2.1,
all settings referring to interfacing with communication partners
are also made here. For version 2.2 and higher they must be set
under item 19. (see below)
17. In version 2.2 and higher, this button is used for displaying a dialog
box for setting the parameters for interfacing with communication
partners. (see below)
Configuring data relocation
1.
2.
3.
4.
1. "Relocation/return possible here" check box

With this option the capability to relocate and return images (ar-
chiving) at this station is enabled or disabled.
2. "Without removable media" option button
- Data relocation to a permanently accessible drive (local hard
drive/partition or network drive) is activated here.
- The drive and path of the images to be relocated must be spec-
ified In the "Drive and path" field.
3. "With removable media" option button
- Data relocation to a removable storage medium is activated
here.
- The drive and path of the images to be relocated must be spec-
ified In the "Drive" field.
1. The "DBConn.EXE" tool is located in c:\SIDEXIS\Tools.
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- The date of the last data relocation performed is displayed in the
"Name of last used disk" field. The value cannot be edited in the
dialog box but is updated automatically with each relocation.
4. "Include only 3D data" check box
If this check box is activated, the relocation/return settings are
used only for 3D data.
Database/multistation capability
options
1.
2.
3.
1. In a multistation environment, checking this option enables this

station to produce X-ray and video orders. (Corresponds to the en-
try [MULTISTATIONS], ‘SetRequest’ in SIFILEDB.INI)
2. In a multistation environment, checking this option enables this
station to accept X-ray and video orders. (Corresponds to the en-
try [MULTISTATIONS], ‘GetRequest’ in SIFILEDB.INI)
3. Specifies the name and location of the job file to be used for X-ray
and video orders. This is practically the inbox of SIDEXIS. (Corre-
sponds to the entry [FROMSTATION0], ‘File’ in SIFILEDB.INI)
Configuring the communication

partners
1. 3.
2.
4.
5.
6.
7.
8.
9.
12.
10. 11.
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i
If a new configuration partner is to be set up, the "New" button must be
pressed first in order to make the required entries; then the dialog
must be confirmed with "OK".
If a partner is no longer required, you can remove it by pressing the

"Delete" button.
1. Specifies the name of an interfaced communication partner which

is later also visible for the user. (Corresponds to the entry
[OFFICEMANAGEMENT], ‘OffManName?’ in SIFILEDB.INI, the
entry is later used as section name [(OFFMANNAME)] for further
settings.)
2. Displays a list of all interfaced communication partners. The se-
lected partner is displayed with all details in the other dialog box
fields and may be edited. Changes are applied with the "OK" but-
ton.
3. The path and name of the communication file with the partner is
specified here. This is practically the relevant outbox for this part-
ner from the SIDEXIS viewpoint. (Corresponds to the entry
[TOSTATION?], ‘File’ in SIFILEDB.INI)
4. Specifies whether the communication partner can process billing
data for services provided. (Corresponds to the entry
[(OFFMANNAME)], ‘MakesMoney’ in SIFILEDB.INI)
5. Specifies whether the communication partner has its own patient
database. (Corresponds to the entry [(OFFMANNAME)],
‘HasPatient’ in SIFILEDB.INI)
6. Specifies whether the communication partner can receive images
via e-mail. The received images are processed further by the re-
cipient (for example for measurements). (Corresponds to the entry
[(OFFMANNAME)], ‘Analyst’ in SIFILEDB.INI)
7. Specifies whether the communication partner can be accessed
from SIDEXIS through an automated program change (task
switch). (Corresponds to the entry [(OFFMANNAME)],
‘TaskSwitch’ in SIFILEDB.INI)
8. If the communication partner is to be activated from SIDEXIS
through an automated program change, the name and path of the
corresponding program is specified here. (Corresponds to the en-
try [(OFFMANNAME)], ‘TaskPath’ in SIFILEDB.INI)
9. If the name of the window class of the communication partner that
can be accessed through a program change is known, then you
should enter it here. This prevents the communication partner
from being started with several instances if it is already active at
the time of the program change. (Corresponds to the entry
[(OFFMANNAME)], ‘WndClass’ in SIFILEDB.INI)
10. This button is used to add new partners to the list.
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11. This button is used to delete existing partners from the list.
12. Advanced settings of the communication partner to be configured:
"Automatically receives a copy in the case of new exposures"
This function is used to automatically send a copy of new expo-
sures to the communication partner (e.g. for archiving). (Corre-
sponds to the entry [(OFFMANNAME)], “AutoMailNew” in
SIFILEDB.INI)
"Report internal patient ID if external one is missing"
If the communication partner does not have a patient ID available,
the internal patient ID is transferred to the communication partner
(reserved e.g. for interfacing to a Ceph analysis program without
interface to a practice management system). (Corresponds to the
entry [(OFFMANNAME)], “UseAlsoManual” in SIFILEDB.INI)
"Integrate patient name in image file name"
When being sent to the communication partner, the patient name
is integrated in the image file name.
(Corresponds to the entry [(OFFMANNAME)], "PatientInFilena-
me" in SIFILEDB.INI)
"L/R marking"
Ensures L/R marking upon sending to the communication partner.
(Corresponds to the entry [(OFFMANNAME)],
"SetLRLabel<Bildtyp>" in SIFILEDB.INI)
"Image file format"
Specifies the image type upon sending to the communication part-
ner.
(Corresponds to the entry [(OFFMANNAME)], "Suffix<Bildtyp>" in
SIFILEDB.INI)
"Compress"
Activates the compression function upon sending to the communi-
cation partner.
(Corresponds to the entry [(OFFMANNAME)],
"CompressType<Bildtyp>" in SIFILEDB.INI)
"Compression parameter"
Specifies the compression value.
(Corresponds to the entry [(OFFMANNAME)], "QFactor<Bildtyp>"
in SIFILEDB.INI)
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4.5 ODBC database
SIDEXIS ODBC databases are supported only in SIDEXIS software
version 4.2 or higher. Previous versions can work only with the “old”
SIDEXIS database structure.
4.5.1 Overview of SIDEXIS databases and

conversions
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4.5.2 General information on ODBC databases:
Access to the ODBC database from SIDEXIS accesses the ODBC database using a symbolic name
SIDEXIS (a synonym) for this database.
Its default name is:
"PDATA_SQLEXPRESS" for an ODBC SQL database
"PDATA" for an ODBC Access database
This ODBC database name can be displayed via the SIDEXIS Info
window (See section "SIDEXIS Info window" on page 39.).
Setup An example for a setup of an ODBC SQL database is described in

chapter "Appendix D: Manual connection of an SQL database" in sec-
tion "Master installation" on page 105.
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5 SIDEXIS Manager (SIDEXIS XG 2.0 or
higher)
Chapter contents
Contents Page
Configuration of the X-ray components 51

(SiXABCon.exe)
Rescue program (SiRescue.exe) 51
Administration of the SIDEXIS stations 54

(NGStationMgr.exe)
Collecting log files (NGLogConnect) 54
Connecting SIDEXIS to an SQL Server 55

database (NGSQLConnect)
Reduce 3D data volumes (for GALILEOS) 57
Updating software components 57

(NGAutoUpdate)
Explanation The SIDEXIS Manager provides you with a selection of tools available
for the administration of your SIDEXIS installation. The number of
icons displayed in the SIDEXIS Manager varies according to the com-
ponents installed.
Activation Start the SIDEXIS Manager via "start - programs - SIDEXIS -

SIDEXIS Manager".
5.1 Configuration of the X-ray components

(SiXABCon.exe)
See the following chapter:
"Installation and initial startup of the X-ray components" (page 13)
"Configuration of the X-ray components" (page 29)
5.2 Rescue program (SiRescue.exe)

Explanation In case of unexpected network errors, there may be problems with
image transfer from the X-ray component to SIDEXIS.
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In this case the system closes the connection after a while (? Time-
out settings) and enters the so-called Rescue state. This means that
the image is not lost, but is kept in the RAM of the X-ray component
by a safety mechanism until it is retrieved by the SiRescue rescue pro-
gram. A further exposure with this X-ray box is blocked until this
moment.
The X-ray component must not be switched off dur-

ing the rescue state (fast alternate flashing of the
sensor and ready LED).
If the box is switched off, the image is lost and the
X-ray component will be ready for operation after
the next power on.
Not for GALILEOS Exposures!

The rescue program SiRescue does not work with
GALILEOS exposures.
In the event of difficulties transferring images with
GALILEOS Exposures, use SIRONA CONTROL
ADMIN (Plug-in) to resolve the problem.
Please refer to the GALILEOS documentation.
Recommendation Create a link to the "SiRescue.exe" program in the start menu or

on the desktop.
Instruct the personnel as to the procedure to be used for a possi-
ble rescue state.
Retrieving the image The SiRescue program has an “interactive wizard” and is intuitive to
use.
1. Start the SiRescue program on any networked SIDEXIS
computer.
To locate this program, go to start - programs - SIDEXIS -
SIDEXIS Manager.
The program opens with a welcome screen.
2. Press the “Next” button.
The program tries to establish a connection to the X-ray component
which is in Rescue state.
If no X-ray component responds, you should check the network.
If the connection has been established successfully, the name of the
X-ray component is displayed.
The image is retrieved and processed.
The name of the patient is displayed, and the program proposes a
storage location for the retrieved image.
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i
If necessary change the folder.
4. Remember the patient name, image name and location.

If necessary change the folder.
The message that the image was saved successfully follows.
Information on the patient concerned and the storage location is
also provided.
6. Press the “Finish” button.
The image has now been saved to the chosen folder.
The program terminates automatically.
To make the image visible in SIDEXIS, it must be im-

ported and assigned to the respective patient.
Importing the image 1. Start SIDEXIS XG.

2. Register the patient concerned.
3. Import the image.
Once it has been successfully imported, the image can be deleted
from the import folder, as it is now stored in the SIDEXIS database.
5.3 Configuration of WDM and VFW video

components (NGVidCap.exe)
Explanation Refer to the following document:
Order No.: 5967349
Order No.: 5967356
Order No.: 5967364
Order No.: 5967372
Order No.: 5967380
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5.4 Administration of the SIDEXIS stations
(NGStationMgr.exe)
Explanation The "SIDEXIS Station Manager (NGStationMgr) utility program can
be used to make the following settings of the individual SIDEXIS sta-
tions:
Data paths
- Image data path
- SIDEXIS master station only: Master data path
Change of SIDEXIS master station
Operation An example for operation is described in the section "Subsequent

relocation of the PDATA image data directory" on page 97.
5.5 Collecting log files (NGLogConnect)

Explanation The NGLogConnect utility program was developed for error analysis.
The utility program creates the "NGLogCollect.tar.gz" file, which col-
lects the most important log files of the SIDEXIS XG installation.
It helps the SIRONA Customer Service Center (to which it is e-
mailed) remedy any error which has occurred.
This file also can be used to back up the configuration.
- The file can be opened with suitable packing programs
(e.g. GZip; TUGZip).
i
In the default configuration, the files of a GALILEOS-RCU are also col-
lected (if one is installed).
Operation
i
Due to the access rights required, we recommend executing
NGLogConnect with administrator rights.
1. Complete the area entitled "For further response".

2. Check the destination directory of the "NGLogCollect.tar.gz" file in
the "Destination directory" text field.
Adapt this path if necessary.
3. Press the "Start" button.
The "NGLogCollect.tar.gz" file is created.
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Example dialog box
Configuration 5.6 Connecting SIDEXIS to an SQL Server

database (NGSQLConnect)
Explanation NGSQLConnect (NGSQLConnect.exe) can be used to enable
addressing of multiple databases on a single SIDEXIS station,
e.g. when using an X-ray unit in group practices.
NGSQLConnect is part of the SIDEXIS Manager.
i
Connection to another database does not enable the complete solu-
tion for group practices. Some bits of information, e.g. the SIDEXIS XG
e-mail configuration stored in the sidexis.ini file, are not changed.
Please note that networkable X-ray components must be set up and
administered separately if several different databases are used.
i
NGSQLConnect can be used e.g. to occasionally connect a laptop
(with its own database) to a practice network.
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Operation SIDEXIS must be restarted to activate the database change.
For automation, NGSQLConnect can be controlled via the following
command line parameters:
Command in the DOS window Meaning

> NGSQLConnect.exe /? Displays the About dialog (Info window) of
NGSQLConnect.
> NGSQLConnect.exe /DSN <data source name> Uses <data source name> as data source.
> NGSQLConnect.exe /s Execute NGSQLConnect without graphic user inter-
face.
Structure
(A) - Current database connection

(B) - Desired database connection
Tip Tip! Create batch files to start SIDEXIS with different databases, e.g.:
Start_SIDEXIS_with_Database_PDATA_SQLEXPRESS1.bat:
NGSQLConnect.exe /s /DSN PDATA_SQLEXPRESS1
start sidexis.exe
Adapt this batch file with the required DSN and save it to the
SIDEXIS directory.
SIDEXIS can then easily be started with a preselected database
by placing a short-cut icon linked to this batch file on the desktop.
Create a batch file for each database to be used.
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5.7 Reduce 3D data volumes (for GALILEOS)
German = "SIDEXIS XG Handbuch für den Anwender"
Order No.: 5962126
English = "SIDEXIS XG Operator's Manual"
Order No.: 5962134
French = "SIDEXIS XG Manuel de l´utilisateur"
Order No.: 5962142
Spanish = "SIDEXIS XG Manual del usuario"
Order No.: 5962159
Italian = "SIDEXIS XG Manuale per l´utente"
Order No.: 5962167
Dutch = "SIDEXIS XG Handboek voor de gebruiker"
Order No.: 5962175
Russian = "SIDEXIS XG Руководство пользователя"
Order No.: 5967315
Portuguese = "SIDEXIS XG Manual do utilizador"
Order No.: 6198019
Korean = "SIDEXIS XG 사용 설명서=
Order No.: 6197912
Japanese = "SIDEXIS XG 取扱説明書
Order No.: 6146299
5.8 Updating software components

(NGAutoUpdate)
Order No.: 5967349
Order No.: 5967356
Order No.: 5967364
Order No.: 5967372
Order No.: 5967380
59 67 406 D 3407
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6 Checking the USB X-ray box
6.1 Battery check with SiUSBMon
Explanation The Sidexis USB Monitor (“SiUSBMon.exe”) is a small tool which
allows you to read out the battery status of the USB X-ray box.
Activation When you click “Get battery status”, the current status of the battery
is retrieved and displayed.
i
The current battery status is not retrieved while the USB box is ready
for exposure.
Example screen
Meaning of the individual boxes Field Meaning

referring to the battery status:
RefreshWear [As] Counter for the amount of charge taken from
the battery since the last refresh cycle
TotalWear [As] Counter for the total amount of charge taken
from the battery
Voltage (mV) Voltage of one battery cell, entire battery pack
has a 5-fold voltage
Temperature [°C] Battery temperature, measured through an
NTC integrated in the battery pack
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Field Meaning
Charge Current charge mode (see separate table)
State Current battery state (see separate table)
ExternalPowered 0: External power supply unit not connected or
not detected*
1: External power supply unit connected and
detected
* The external power supply unit is not always detected immediately;

for details see “Use of the external power supply unit”
Charge The different charge modes are the following:
Charge Explanation
0 Battery is not charged
80 Battery is charged with approx. 80 mA
150 Battery is charged with approx. 150 mA
600 Battery is charged with approx. 600 mA (available
only with power supply unit)
-300 Discharge with approx. 300 mA (for refresh cycle)
State Meaning of the State value:
State Explanation
128 Normal state
64 Battery is reversed or short-circuited
32 Maximum cell voltage exceeded (hardware protection
function)
16 Minimum cell voltage reached (no further discharge
permissible)
8 Battery too hot, battery must not be charged further
acc. to manufacturer’s specification
4 Battery too cold
1 Box enters a safe state due to one of the above errors
Several states may occur simultaneously, the displayed value corre-

sponds to the sum of all states given.
Example 1: Battery too hot and cell voltage above maximum/
128 + 8 + 32 = 168.
Example 2: Battery too cold and cell voltage below minimum (occurs
when the battery is unplugged)/128 + 4 + 16 = 148.
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6.2 Battery refresh with SiUSBMon
Explanation The Sidexis USB Monitor (“SiUSBMon.exe”) additionally offers the
possibility of performing a battery refresh cycle, i.e., the battery is
completely discharged and then recharged in a controlled way. During
normal practice operation, SIDEXIS suggests a refresh at regular
intervals (after a predefined amount of charge has been taken from
the battery, see entry “AccuRefreshLimitAs” in xab.ini). However,
if the user wants to perform an intentional refresh, this can be trig-
gered with SiUSBMon. A refresh makes sense whenever the battery
has been stored or seldom used for a certain period of time. A refresh
counter-acts the so-called memory effect, so that the battery retains
its full capacity.
A complete refresh cycle takes at least 6 hours.
Performing a refresh 1. Make sure that the USB X-ray box is connected to the PC,
and start SiUSBMon.
2. Click “Start refresh cycle” and answer the question “...Perform re-
fresh cycle now?” with “Yes”.
A new dialog box opens and informs you whether the battery is cur-
rently being discharged or charged and shows you the current cell
voltage.
3. Wait until the battery has been discharged completely and then re-
charged. Leave the computer switched on and SiUSBMon running
and do not take any exposures with SIDEXIS during this time.
Once the refresh cycle is complete, a corresponding message will
be displayed.
Although the refresh cycle can be stopped at any time, there are cer-
tain moments when this would not make much sense. When you inter-
rupt it at a cell voltage <= 1250 mV, the box cannot be brought into
the ready for exposure state immediately afterwards, or at least only
with restrictions. In any case the battery will be recharged as long as
you leave the PC switched on or use the external power supply unit,
even if you have interrupted the refresh cycle.
6.3 Use of the external power supply unit

Explanation If the USB X-ray box is in heavy use, it is recommended to use an
external power supply unit for operation.
i
It must be observed, however, that the power supply unit may not be
detected immediately after plugging in, so that the box continues to be
powered by the battery instead of the power supply unit.
Detection The power supply unit is detected at the following moments only:
When the box is initialized, i.e., when the computer is switched on
while the box is connected, or when the box is newly connected to
the USB port while the computer is switched on already.
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If the detected power supply unit is briefly unplugged (unintention-
ally) and is plugged in again within 20 seconds.
Every two hours.
Once you have connected the external power supply unit, unplug the
USB plug and plug it in again immediately afterwards. In this case the
USB X-ray box is re-initialized and the power supply unit is detected
at once.
6.4 Troubleshooting
Contents Page
Exposure readiness 62
Battery problems 63
General functions 64
6.4.1 Exposure readiness
The USB box is incorrectly triggered during exposure readiness

Possible causes/error message/ Error correction
marginal conditions
During exposure readiness (yellow Replace the file "SiUSBAcc.dll" in the SIDEXIS directory with an
LED has been lit for a longer period), updated version of the file.
an incomplete, incorrect image is
The file is located on the SIDEXIS CD (starting with
generated (no white image!).
version 036 = Sidexis XG starting with version 1.31).
The file is language-specific! - Use the file from the appropriate lan-
guage directory.
Please confirm proper functioning after having restarted SIDEXIS.
A white error image is generated dur- Install the most recent firmware (at the time of this writing V2.64) on
ing the initial phase of exposure the USB box.
readiness (in the first 5 seconds).
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6.4.2 Battery problems
Error message “Temperature too low! Storage battery too cold!”

marginal conditions
The ambient air temperature is far Check the battery temperature with SiUSBMon. Operate the USB
below normal room temperature. X-ray box at normal room temperature.
The battery pack plug has come Check the battery plug for proper fit.
loose.
The NTC in the battery pack is Replace the battery pack.
defective.
Error message “Temperature too high! Storage battery too warm!”

marginal conditions
The room temperature is too high. Check the battery temperature with SiUSBMon. Operate the USB
X-ray box at normal room temperature.
The battery has heated up due to Allow the X-ray box to cool down.
heavy use.
The NTC in the battery pack is Replace the battery pack.
defective.
Error message “Voltage too high!”

marginal conditions
Voltage too high with no external Replace the defective battery, return the box for repair if defective.
power supply unit connected.
Voltage too high with external power Check the power supply unit for 5 V output voltage, replace the power
supply unit connected. supply unit if defective.
The “AccuVoltMaxmV” value entered Increase the value.
in xab.ini is too low.
Error message “Caution! No exposure readiness possible. The battery is too low. Avoid unnecessary
use. Charging continues even after the application has been terminated. Please leave the PC switched
on or use an external power supply.”
marginal conditions
The battery is too low due to heavy Check the battery voltage with the help of SiUSBMon.
use.
Follow the recommendations and allow the battery to be recharged.
The battery pack plug has come Check the battery plug for proper fit.
loose.
The battery is defective or not Replace/install the battery.
present.
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The battery is not recharged sufficiently.
marginal conditions
The battery has strongly aged. Check the entry “TotalWear [As]” (= total amount of charge taken from
(In use for a long time and/or opera- the battery) with the help of SiUSBMon.
tion outside a temperature range of
Replace the aged battery if necessary.
10 – 40 °C).
The USB cable is too long or of low Use a high-quality USB cable (especially with larger voltage supply
quality, thus allowing only for a core cross-section).
reduced charging current via USB.
The USB box is connected to the Always connect the USB box directly to a USB port on the computer.
computer via a USB hub.
The external power supply unit is not Connect the external power supply unit, if available.
connected.
The external power supply unit is è Use of the external power supply unit.
connected, but not detected.
The battery capacity has decreased è Battery refresh with SiUSBMon.
since no refresh cycle has been per-
formed for quite some time.
6.4.3 General functions
The green LED does not light up although the box is connected to the PC and the PC is switched on.
marginal conditions
The box works completely normal in Check the LED behind the front panel for contact problems (observe
SIDEXIS. correct polarity), replace the front panel with the built-in LEDs if neces-
sary, or return the box for repair.
The box cannot be addressed with Return the box for repair.
SIDEXIS and SiUSBMon.
The yellow LED does not light up when the box is connected to the PC (supposed to light up briefly for
2 – 3 seconds) or during exposure readiness.
marginal conditions
The box works completely normal in Check the LED behind the front panel for contact problems (observe
SIDEXIS. correct polarity), replace the front panel with the built-in LEDs if neces-
sary, or return the box for repair.
The box cannot be addressed with Return the box for repair.
SIDEXIS and SiUSBMon.
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7 Troubleshooting
Chapter contents
Contents Page
Explanation 65
General errors 66
Image acquisition 67
SIDEXIS error messages 68
The internal error message file (log file) 85
Deletion log of new database 86
7.1 Explanation
The system has a large number of error messages which give indica-
tions on the cause and correction of malfunctions. Usually you simply
need to follow the instructions provided by the system.
On the following pages you will find typical errors which can occur with
a new installation or during servicing. The errors have been classified
as follows:
General errors outside SIDEXIS or those causing no error mes-
sage in SIDEXIS.
- These errors are classified according to actions.
Errors which are handled by SIDEXIS with an error message.
- If the error is identified with a number, then you can refer directly
to the corresponding chapter for possible solutions.
Additional help If you cannot rectify the problem with these instructions, you should
keep the following information at hand when contacting the Hotline:
What malfunction has occurred?
What action led to the occurrence of the malfunction?
- Which device was being used when the malfunction occurred
and what serial number does it have?
Error messages from the SIDEXIS system.
- What is the error text and number?
Information on the system (See also section SIDEXIS Info win-
dow, on page 39).
- Which SIDEXIS version is installed?
- What expansion levels are installed? (intraoral, panoramic,
ceph, video, interfaces to practice management software/com-
munication partners)
Which computer hardware is used? (processor, RAM size, net-
work environment, if applicable, etc.)
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7.2 General errors
Contents Page
User interface 66
7.2.1 User interface

SIDEXIS does not start
marginal conditions
A numbered SIDEXIS error message Ö Error messages in SIDEXIS
appears.
XG starts with black toolbar buttons

marginal conditions
SIDEXIS XG works on a future-safe Open the DOS prompt.
XML basis. In this case the
Input: cd %windir%\system32
Microsoft XML parser is not available
or not registered (this should happen Input: regsvr32 msxml4.dll (alternatively, you can start the
only with SIDEXIS XG versions with RegNGServers*.bat batch file in the SIDEXIS folder)
a CD index older than 033).
A success message should appear then.
Toolbars scrambled
marginal conditions
Error after updating from one Select “View”/“Customize...” from the menu, go to the “Toolbars” tab
SIDEXIS XG version to another and select the function “Reset All”.
SIDEXIS XG version.
Brightness/contrast control is missing

marginal conditions
Error after updating from one Select “View”/“Customize...” from the menu, go to the “Toolbars” tab
SIDEXIS XG version to another and select the function “Reset All”.
SIDEXIS XG version.
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7.3 Image acquisition
Contents Page
Live video 67
7.3.1 Live video
It is not possible to enable exposure readiness for video exposures. A corresponding message is
usually displayed on the screen.
marginal conditions
The driver of the grabber card is not When using a PicPort grabber card, only the driver supplied by
properly installed. SIRONA may be installed.
The option for video exposures is not Activate the option for video exposures with the command Ö Utilities,
activated in SIDEXIS. System setup, Service.
When using the SIROCAM no video Possibly the SIROCAM is not connected to a serial interface (usually
live image is displayed although the the second one) of the computer.
camera is removed from its holder.
Check the settings with the SIUCOM program.
However this condition can be
enabled via the menu or toolbar.
A numbered SIDEXIS error message Ö Error messages in SIDEXIS
appears.
The display of the video live images is disturbed or not possible

marginal conditions
The video live images appear black. Check the power supply and the power switch of the camera.
Check the camera connections on the frame grabber card.
Video live images appear only The color standard (PAL or NTSC) of the connected camera may be
black/white. improperly configured.
It is not possible to generate video still images

marginal conditions
When using the SIROCAM, it is not Possibly the SIROCAM is not connected to a serial interface (usually
possible to release exposures with the second one) of the computer.
the foot switch. However, this is pos-
Check the settings with the SIUCOM program.
sible using the menu.
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7.4 SIDEXIS error messages
Contents Page
SIDEXIS error message list 68
System error 77
Error messages and values of the X-ray components 77

during exposure readiness
Error messages of the configuration program of the 78

X-ray components
SiRescue 82
Software update with ORTHOPHOS XG 82
Device adjustment with ORTHOPHOS XG 83

(SiAperture)
SiPanCtl with ORTHOPHOS XG 83
7.4.1 SIDEXIS error message list
Explanation Error statuses are displayed via the SIDEXIS error messages.
These messages are generally identified by an error number in brack-
ets in the title bar and the Windows error symbol.
Example screen (German)
Additional information Additional information on the error which has occurred can be
obtained by clicking the "Details" button.
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List Below there is a list of the SIDEXIS error messages.
Message Valid Causes and

versions Actions
1500 1.1 and This error may occur if the SIDEXIS program is already active and you try to start the soft-
higher ware a second time (i.e. twice). In this case no corrective actions are necessary. The user must
restrict himself/herself to working with one single active instance of the SIDEXIS program.
However, if SIDEXIS refuses to start already during the very first attempt and issues this mes-
sage, then you should consider reinstalling the software.
If SIDEXIS detects an already active program instance at the start, it will attempt to send it to
the foreground. If this is successful, then the error message discussed here is suppressed.
1501 1.1 and There were problems with generating the user interface of the software (windows, tools,
higher menus, etc.) during program start.
This is usually due to low RAM or Windows resources.
A wrong combination of the individual SIDEXIS program files can also lead to this error, since
older versions do not contain all interface elements required. (Ö SIDEXIS versions)
1502 1.1 and There were problems with loading the table of shortcut keys during program start. If the pro-
higher gram starts without difficulty afterwards, it is usually possible to work with the system without
restrictions (except for the shortcut keys).
This is usually due to low RAM or Windows resources.
A wrong combination of the individual SIDEXIS program files can also lead to this error, since
older versions do not contain all interface elements required. (Ö SIDEXIS versions)
1510 1.1 and In this case the software installation is corrupt.
higher This may be caused by simultaneously installed program files of different versions, or by invalid
entries in the Ö SIDEXIS INI files. If you cannot find any error when checking the INI files, then
you must reinstall the software to rectify the problem.
1511 1.1 and There were problems with reading the SIDEXIS INI files (Ö INI files). If you cannot find any
higher error when checking the INI files, then you must reinstall the software to rectify the problem.
1520 1.1 and During Ö parameterized start of SIDEXIS a wrong parameter line was handed over. This has
higher no influence on the further behavior of SIDEXIS. However, you should check the application
that starts the program.
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versions Actions
1530 2.0 and The serial computer interface for the foot switch of the SIROCAM could not be configured
higher by the software. However, it is possible to continue working without the foot control.
The error may be caused either by the hardware or by the configuration of the software.
As for the hardware, you should check whether the connection between the camera and the
serial connection socket of the computer is correct. (Are all devices involved supplied with
power? Was the correct socket used? Does it help to completely switch the system off and
back on?)
As for the software, you should configure the interface (‘VICom’) properly. This can be carried
out using the respective configuration dialog within SIDEXIS. (Ö SIDEXIS configuration and
SIDEXIS INI files)
1590 1.0 to 1.1 This message is caused by an unexpected internal error. We cannot recommend any general
way to proceed. Possible solutions depend on the circumstances. You should report the error
to Sirona Dental Systems with a description of the action that caused the error.
1599 2.0 and An error occurred while accessing internal data structures. In this case exit and restart
higher SIDEXIS. If the error occurs repeatedly, then you must report it to Sirona Dental Systems with
a description of the action that caused it.
1600 1.1 and There is not enough free RAM for a certain action. If a large number of images or programs
higher are open simultaneously, then no further action is necessary. Simply restrict yourself to work-
ing with a few essential images or programs. If this does not lead to success, you must
increase the RAM size.
1601 1.1 and Due to insufficient RAM resources, image display is not possible or is incomplete. If a large
higher number of images or programs are open simultaneously, then no further action is necessary.
Simply restrict yourself to working with a few essential images or programs. If this does not
lead to success, you must increase the RAM size.
In version 1.1 this error occasionally caused the software to 'hang', whereby, after you have
acknowledged the error, SIDEXIS attempts to display the images again, which again leads to
this message, etc. In this case, the problem initially must be eliminated by aborting the pro-
gram or shutting down the computer before initiating a more exact examination of the problem.
1602 1.1 and This is an internal error in which unexpected data (so-called parameters) have emerged
higher within the software. We cannot recommend any general way to proceed. Possible solutions
depend on the circumstances. You should report the error to Sirona Dental Systems with a
description of the action that caused the error. Provided that it is possible to reproduce the
occurrence of the error, the action that caused the error should be avoided in the future in
order to prevent possible damage to the database.
1603 1.1 and Required program resources (e.g. menus, dialog boxes, buttons) could not be found.
higher The program interface can not be displayed fully subsequent to this type of message, or cer-
tain dialogs are not displayed. However, it is often possible to work with some restrictions.
This is usually due to a wrong combination of the individual SIDEXIS program files, since older
versions do not contain all resources required. In this case a new installation is usually recom-
mended. Low RAM resources can also lead to this error.
1604 1.1 and A dialog box cannot be opened. This is usually due to low RAM or Windows resources.
higher A wrong combination of the individual SIDEXIS program files can also lead to this error, since
older versions do not contain all interface elements required. In this case a new installation is
usually recommended.
1605 1.1 and There is not enough free disk space. In this case the user should relocate older images.
higher This message is issued if less than 10 MByte of free disk space are available on the database
drive. The SIDEXIS About dialog box shows how much free disk space is available for images.
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versions Actions
1606 1.1 and Problems have occurred upon invoking an operating system function (usually hardware-
higher related). If there are sufficient RAM, disk space and system resources available, then there is
usually a wrong configuration of the operating system (DOS, Windows or Windows 95).
1607 5.5 and The selected ROI is too small. Please select a larger region.
higher
1610 1.1 and The maximum number of images that can be saved for the currently registered patient is
higher reached. To be able to save new images of this patient, you must delete some of the existing
images. Alternatively you can create a new data record for this patient. The name of the patient
must differ slightly from the existing entry (e.g. by appending a number). Since the number of
images that can be saved is very large, you should check whether there are any other causes
of this error.
1611 1.1 and No further images can be displayed since the number of images which can be displayed
higher simultaneously is limited (32 images max. for version 2.2 and higher, previously 20 images
max.). Simply close the images that you do not need at the moment. A list of all open images
can be displayed in the Window menu. This message cannot be suppressed by increasing the
RAM size.
1620 up to 1.1 Before certain actions (e.g. X-ray image acquisition), the software checks to make sure there
are sufficient resources (e.g. free disk space) available for this action. If it is not possible to
determine the free resources, then the action is rejected. The problem can usually be solved
by reducing the system load (e.g. by closing images and programs).
1630 1.1 and The magnifier or the viewport cannot be displayed. Except for that, working with the system
1631 higher should be possible without restrictions.
2.0 and
higher
1640 1.1 and A printout on one of the connected printers could not be started.
higher Check the involved hardware first. Is the corresponding printer switched on? Is it connected
through the correct cable to the correct connection of the computer? Has paper been inserted?
Clarify for the software: Is the printer registered in SIDEXIS? If the printer is addressed through
a Windows driver, is it properly installed and configured (printer installation)?
1650 1.1 and The requested view cannot be restored completely. The displayed view may therefore differ
higher from the saved view. The desired condition can be restored by means of the image processing
functions. If it is not possible to continue working with the view, then you have to use the origi-
nal view.
1660 2.2 and A new image cannot be saved to the database at the moment (e.g. because of a network
higher error). To avoid data loss, you should back up the displayed new image to another storage
medium with the Export function (e.g. floppy disk or local hard disk). Once the cause of the
problem has been eliminated (see further error messages of the system), you can re-assign
the exported images to the patient with the Import function. If this is not done, image data may
be lost.
1661 There were problems accessing a file.
The system may have been unable to access the configuration database of the X-ray compo-
nents.
Check the installation and the access rights.
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1700 1.1 and A file of the database could not be opened, closed, read, written, generated, deleted or it was
1701 higher not possible to position in it.
1702 1.1 and First check whether access to other files (other patients and images) is possible. If this is not
1703 higher the case, then check whether basic access to the database is possible: Is the database stored
1704 1.1 and at the location specified in the system settings? Do the required reading and writing rights exist
1705 higher there? If the database is on a server, is the server switched on? Is the network connection in
1706 1.1 and order (check cables)? Do the necessary network rights exist (e.g. drive sharing and mapping in
higher the File Manager under Windows for Workgroups or Windows 95)?
1.1 and If, however, the problem occurs only with specific patients or images, then the related files
higher have probably been destroyed or deleted (by previous malfunctions or system interventions).
1.1 and It may be possible to retrieve these files from existing backup copies (backup).
higher
1.1 and
higher
1707 1.1 and The database does not accept any further patients. The maximum number of patients has
higher been reached. Up to version 2.2, you can solve the problem by creating a new database.
To create a new database, specify a new database folder with the command Ö Utilities,
System setup, Service. Installing a larger hard disk or increasing the RAM size has no effect.
1708 1.1 and The maximum number of images that can be saved for the currently registered patient is
higher reached. To be able to save new images of this patient, you must delete some of the existing
images. Alternatively you can create a new data record for this patient (Patient New).
The name of the patient must slightly differ from the existing entry (e.g. by appending a num-
ber). Installing a larger hard disk or increasing the RAM size has no effect.
1709 1.1 and No further views of the active image can be saved to the database. The maximum number of
higher views for this image has been reached. To be able to save new views of this image, you must
delete some of the existing views. Installing a larger hard disk or increasing the RAM size has
no effect.
1715 1.1 and There is not enough free disk space. In this case the user should relocate images. This mes-
higher sage is issued if less than 10 MByte of free disk space are available on the database drive.
The SIDEXIS About dialog box shows you how much free disk space is available for images.
1716 1.1 and The desired patient is already registered in the system. This can have three causes.
higher In most cases the patient is registered at another station in the network. Since a patient can
only be processed at one place at a time with the old database, you must wait with the registra-
tion until the patient has been logged off at the other station. This is a normal system state.
The patient may also have been registered at the requesting station. In this case a double
registration at the same station is avoided. This is also a normal system state.
If the patient is not registered at anystation in the network (check all stations thoroughly), then
he/she can be ‘released’ for processing in SIDEXIS with the command Utilities, Multistation
functions, Manage network registrations (Ö User Manual). This situation can result from past
network error, power failure or switching off the computer when a patient is still registered in
the system.
1717 1.1 and This message occurs if you attempt to log off a patient who is already logged off in the
higher system or not registered. This state may be caused e.g. by incorrect use of the command
Utilities, Multistation functions, Manage network registrations. In this case you should exit
SIDEXIS. Messages pertaining to possible data losses are to be ignored. You can continue
working as usual after restarting SIDEXIS.
1718 1.1 and No further patients can be registered in the system. The maximum number of patients who
higher. can be registered in the system has been reached (20 patients for the old database).
You should log off any patients who are no longer needed. Possibly existing ‘wrong’ registra-
tions can be removed with the command Utilities, Multistation functions, Manage network
registrations (after thoroughly checking all stations). (Ö User Manual)
1719 1.1 and The requested patient has been deleted from the system. It may be possible to retrieve the
higher data from backup copies.
1720 1.1 and The requested patient is not known in the system. He/She may have been deleted during an
higher earlier session.
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1721 1.1 and The desired image view is already open. A list of all open images can be displayed in the
higher Window menu.
1722 1.1 and No further images can be displayed since the number of images which can be displayed
higher simultaneously is limited (32 images max. for version 2.2 and higher, previously 20 images
max.). Simply close the images that you do not need at the moment. A list of all open images
can be displayed in the Window menu. This message cannot be suppressed by increasing the
RAM size.
1723 1.1 and The requested image view has been deleted from the system. It may be possible to retrieve
higher the data from backup copies. However, since this requires considerable effort, it is recom-
mended to recreate the desired view from the original instead, if possible.
1724 1.1 and The requested image view is not known in the system. It may have been deleted during an
higher earlier session. It is recommended to recreate the desired view on the basis of the original.
1725 2.0 and Access to one or several files of the database was refused or was not at all possible. In this
1726 higher case you should check the database access: Is the database stored at the location specified in
2.0 and the system settings? Does the specified path exist completely? Do the required reading and
higher writing rights exist there? If the database is on a server, is the server switched on? Is the net-
work connection in order (check cables)? Do the necessary network rights exist (e.g. drive
sharing and mapping in the File Manager under Windows for Workgroups or Windows 95)?
1727 A program switch was not possible.
This error can occur when the program interacts with a practice management system or
another external interface.
Check the partner settings in the Service dialog box, especially the name and path of the
software.
1728 The image has been relocated.
The desired image is no longer available in the database but was relocated to another storage
medium (MO).
The required data can be returned to the database again when you have inserted the storage
medium after having been prompted to do so.
1799 1.1 and An unexpected database error has occurred. Possible solutions depend on the circum-
higher stances. You should report the error to Sirona Dental Systems with a description of the action
that caused the error.
1800 1.1 and There were problems accessing the X-ray acquisition cards. The card could not be
1801 higher addressed or is not or not properly configured (Ö installation of the cards). It is possible that
1802 1.1 and the option for the respective X-ray exposures was activated in the Ö control panel, without the
higher corresponding hardware having been installed. If there is a built-in X-ray card, check its confi-
1.1 and guration (especially the addresses).
higher
1803 1.1 and The image acquisition card cannot be initialized or configured. There were problems during
higher download of the card software. (See also errors 1800, 1801, 1802)
1804 1.1 and There were problems while reading the sensor configuration. Reinstall the connected sen-
higher sor.
1805 1.1 and The image acquisition card software cannot be initialized. Please check that the software
higher has been installed properly.
1806 1.1 and No sensor is connected. You may have to tighten the screws of the sensor plug (does not apply
higher for connection on the front).
1807 1.1 and The sensor has been successfully replaced or newly installed. No further action is necessary.
higher
1810 1.1 and The image acquisition card is already used by another software. Make sure that only a sin-
higher gle software is active for X-ray acquisition (SIDEXIS must be started only once, too). If this
message occurs although this is the case, restarting the system usually helps.
1811 1.1 and Please check whether a sensor is connected and whether its connection to the image
higher acquisition card is correct. You may have to tighten the screws of the sensor plug (does not
apply for connection on the front).
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1812 1.1 and The sensor had to be initialized with default values. This can lead to a loss of image quality.
higher Perform an installation for this sensor with the related floppy disk (check the sensor number).
If this does not lead to success, check whether the installation disk contains a file with the
name of the sensor number of the respective sensor and the extension SGF
(e.g. 14_01005.SGF). If you cannot get rid of this message, you should replace the sensor as
soon as possible.
It is possible to take exposures even if the sensor file is missing (not with IOII), but a lower
quality must be reckoned with. To do this, all messages must be acknowledged correspond-
ingly in SIDEXIS. For exposures with the ORTHOPHOS DS, the message E 412 also appears
on the multitimer. You can nevertheless take the exposure after pressing the R key and the
X-ray button.
1813 1.1 and The connected sensor is outside the permissible specification (low quality). Replace the
higher sensor.
1814 1.1 and The sensor file for this sensor cannot be read. Reinstall this sensor.
higher
1899 1.1 and An undefined error in the X-ray acquisition card software occurred. This can be due both
higher to defective hardware and to wrong software configurations.
Software: Check the settings in the function Utilities, System setup, Service.
Hardware: The cause can be a short circuit in the cable of the video printer, a defective image
acquisition card or a defective sensor. The components are to be checked individually and
replaced if necessary.
1908 1.1 and An image processing error has occurred.
higher The RAM resources may be low. If there is sufficient RAM, you should not repeat the action
performed on this image. Except for that, working with the system should be possible with-
out restrictions.
It was attempted to open an image view in an old SIDEXIS version which had been saved
with SIDEXIS XG and cannot be reproduced by the older SIDEXIS version. Original views
can be opened at any time with older SIDEXIS versions.
1920 1.1 and There was an unexpected error in the system setup. If the error occurs repeatedly, then you
higher must report it to Sirona Dental Systems with a description of the action that caused it.
1941 2.0 and It was attempted to start a dialog box related to the video system (frame grabber), which does
higher not exist. Since different cards can be used for the video functionality in principle, the installed
video card possibly does not support this dialog box.
1942 2.0 and The attempt to retrieve the still image from the video card has failed. If this problem persists
1943 higher even after a system restart, then you may have to reinstall the video card software.
2.0 and
higher
1944 2.0 and The video channel cannot be addressed correctly. If this problem persists even after a sys-
higher tem restart, then you may have to reinstall the video card software.
1948 2.0 and The video channel cannot be addressed correctly. If this problem persists even after a sys-
higher tem restart, then you may have to reinstall the video card software.
1961 5.5 and Error while reading a file. Possibly the file format is not supported. Check whether the file can
higher be opened in other viewers.
1962 5.5 and The TWAIN data source manager is not available. (Re-)Install the TWAIN driver.
higher
1963 5.5 and Undefined error in connection with the TWAIN interface, image formats or clipboard.
higher
1964 5.5 and No TWAIN driver has been installed. To be able to use the TWAIN functionalities, a TWAIN
higher source must be installed.
1965 5.5 and Too many TWAIN sources are simultaneously active. Restrict simultaneous use.
higher
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1966 5.5 and Communication error with the TWAIN driver. If the error occurs permanently, the TWAIN com-
higher ponent is not compatible with the application. Try to remedy the error by installing the most
recent TWAIN driver.
1967 5.5 and see 1966
higher
1968 5.5 and see 1966
higher
1969 5.5 and see 1966
higher
1980 5.5 and A defective TWAIN component is installed in the system. Please uninstall the defective TWAIN
higher component.
1971 5.5 and There must be image data placed on the clipboard.
higher
3057 5.2 and The last X-ray component used was not found.
higher SIDEXIS remembers the last device used for acquiring an image and displays this device as
default.
The unit was probably removed from the configuration database in the meantime, or the
approval for this computer was withdrawn.
If this error occurs only once, or if it does no longer occur after an exposure with another unit,
then you can ignore it.
3058 5.2 and General error in the SiXABCtl module.
higher The error could not be specified in more detail.
Possible solutions depend on the circumstances. You should report the error to Sirona Dental
Systems with a description of the action that caused the error.
3059 5.2 and Currently no X-ray components are registered on this computer.
higher There are no X-ray units connected directly to the computer, nor have any X-ray components
been approved for this computer.
If you want to address X-ray components with this computer, then an exposure source must
exist.
Check the approvals in the configuration program for X-ray components.
3060 5.2 and The X-ray component requires a software update.
higher It is attempted to make a connection with an X-ray component which has an incompatible, old
software level. You must perform a Ö software update for the X-ray component.
3061 5.2 and An (internal) timeout occurred during network communication.
3062 higher A timeout occurred during communication with the X-ray component. If an image has been
acquired already, the component directly enters the rescue state afterwards. (alternate flashing
of the LED, see states). Then you must retrieve the image with the help of the SiRescue pro-
gram.
If no image has been acquired, you can ignore the error message if it occurs only once.
If the error occurs frequently, then check the cabling and the network load. The error may also
be caused by other sources, such as badly configured computers in the network.
3063 5.2 and The acquired data are unusable.
higher This error occurs when the data (images) transferred by the X-ray component cannot be pro-
cessed correctly together with the settings or sensor correction data.
Check the configuration and the sensor correction data.
Does the error occur with every exposure?
Does the error also occur with other X-ray components and sensors?
After this error, the X-ray component is usually in the rescue state, and the image stored on it
can be retrieved with the help of the SiRescue program. If the error occurs also with SiRescue,
then the image can possibly be retrieved by another computer or after fixing the installation.
3065 5.2 and The configuration database of the X-ray component is missing or corrupt.
higher This error occurs if the system cannot access the configuration database (xab.ini).
Check the configuration, is the xab.ini file stored in the database path?
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3066 5.2 and The connected sensor has invalid or faulty gain data.
higher The SGF files of the sensor are corrupt or not valid for the exposure parameters.
Check the sensor installation and exposure parameters.
3067 5.2 and The mask file “mask.dat” is missing or corrupt.
higher Check that the mask file is stored in the SIDEXIS folder.
The exposure parameters for the mask file may be invalid, or it may be necessary to perform a
mask file or SIDEXIS update.
3068 5.2 and No network connection was established.
higher It was attempted to establish a connection to an X-ray component, but the latter did not
respond.
Check whether the component is switched on.
Are the IP addresses of the component and of the computer correct?
Is it possible to establish a connection e.g. through a Ping?
Is the network cabling correct, and has the TCP/IP protocol been set up properly?
3069 5.2 and The network connection has been cut.
higher Due to a problem the connection between the computer and the X-ray component was prema-
turely cut by one of the partners.
Check the allocation of IP addresses in the network. No address may be allocated twice.
Possible further solutions depend on the circumstances. You should report the error to Sirona
Dental Systems with a description of the action that caused the error.
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7.4.2 System error

versions Actions
Microsoft standard error codes SIDEXIS XG A number of Microsoft standard errors may
0x800***** occur now in addition; see ErrorText.ini file in
the SIDEXIS folder.
Internal Sirona error codes SIDEXIS XG see below
0x8007B***
System error SIDEXIS XG This plug-in does not meet the specifications
0x8007B001 for SIDEXIS XG DirectDental plug-ins and
"The Plugin could not be registered. Please contact the therefore cannot be used with SIDEXIS XG.
manufacturer."
System error SIDEXIS XG The program has prompted the user to spec-
0x8007B002 ify a name, e.g. for an exam.
"This name already exists. Please specify a new name and The entered name is already allocated. Enter
try it again. another name.
System error SIDEXIS XG The use of plug-ins that affect images,

No error code e.g. additional filters, is saved with the image
views. If you open such a view at another
"An image view could not be restored completely on this workstation where the corresponding plug-in
computer. For later restoration please install here the follow- is not installed yet, this message is issued.
ing DirectDental PlugIn: (...)." Irrespective of this message, the image is
nevertheless reproduced as far as possible.
Install the plug-in on the corresponding com-
puter.
- Note: Such plug-ins should consequently be
installed on each workstation.)
7.4.3 Error messages and values of the X-ray

components during exposure readiness
Explanation When taking exposures with X-ray boxes, system errors of the X-ray
component may be displayed during the connection or afterwards.
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List Below is a list of the possible errors which can be displayed by the
X-ray boxes.

versions Actions
System error 5.2 and Programming failed:
0x0600 higher The corresponding EPROM could not be programmed even after several attempts.
The error may occur both when programming the Flash EPROM and when programming the
serial EPROM.
System error 5.2 and Checksum test failed:
0x0D00 higher Wrong checksum when reading the sensor EPROM.
System error 5.2 and Invalid COFF file:
0x0E00 higher The format of the COFF file is invalid, or errors in the structure were detected. Programming is
therefore considered too risky. Is checked during the SW update.
System error 5.2 and No dynamic memory could be reserved.
0x1000 higher
System error 5.2 and Error when reading the serial sensor EPROM.
0x1700 higher
System error 5.2 and The PIC sensor could not be programmed.
0x1800 higher
System error 5.2 and The x. Take parameter is not valid for the plugged in sensor type.
0x190x higher The Take parameters are tested in the order 1 to 16, the message comes up with the first
1 <= x <= 16 error.
System error 5.2 and The sensor was withdrawn after radiation detection:
0x1A00 higher After radiation was detected the sensor was withdrawn before image synchronization.
System error 5.2 and Error while synchronizing the CCD signal:
0x1Bxx higher The synchronization signal is not plausibly combined with XX logical or. This means that com-
binations are also possible.
System error 5.54 and The software to be updated could not be identified, i.e., the system was unable to determine
0x1C00 higher whether it is an XAB or a camera software. This error also occurs when you attempt to update
a TSA or PAN/Ceph camera with an XAB IO software installed, or if you attempt to update a
PAN/Ceph camera with hardware version 1.0.
System error 5.54 and There was a communication error between the camera and the XAB.
0x1D00 higher
System error 5.54 and The type of software to be updated is not known to the camera. Possibly the software and the
0x1E00 higher camera are incompatible.
System error 5.54 and The camera cannot be set to a state in which a software update is possible. The message also
0x1F00 higher occurs if e.g. the processor type of the software to be updated is not the same as on the target
system.
7.4.4 Error messages of the configuration program

of the X-ray components
Direct error messages of the program:
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The database cannot be addressed. Make SIDEXIS 5.2 and The configuration program cannot access the database.
sure that the location of the database is higher The drive on which the SIDEXIS database is set up may
ready! not be available, or the database configuration may be
corrupt.
To localize the error you should check whether it is possi-
ble to access the database with SIDEXIS. (Register a
patient and open images.)
A read error occurred on the data medium. SIDEXIS 5.2 and A storage medium could not be read. The sensor storage
higher medium is probably defective.
A file could not be deleted. SIDEXIS 5.2 and These errors occur in connection with access to the
higher configuration database of the X-ray components
(XAB.ini).
The file may be open at another station, or access rights
may be missing.
A file could not be created. SIDEXIS 5.2 and No network connection with the X-ray component could
higher be established.
A file could not be written. SIDEXIS 5.2 and Check the access to any other installed components. Is
higher the network properly configured? Are the IP addresses
The X-ray component does not respond! SIDEXIS 5.2 and on the computer side and on the X-ray component side
higher properly configured? Is it possible to ping this system?
The X-ray component could not be removed SIDEXIS 5.2 and These errors occur in connection with access to the
from the database! higher configuration database of the X-ray components
(XAB.ini).
The configuration database is either corrupt or there is
an access problem to the XAB.ini. Possibly there are no
writing rights.
The selected X-ray component does not SIDEXIS 5.2 and A requested function of the network interfaces could
answer! higher not be performed.
Usually no network connection was established. Check
the network connections and logs.
The maximum number of sensors that can SIDEXIS 5.2 and Only a limited number of sensors can be registered in the
be installed here has been reached. No fur- higher system.
ther sensors can be installed unless the You may have to delete old sensors which are no longer
number of the installed sensors is reduced in use from the configuration database.
by uninstalling. Since this number is very high, check whether the error
has not originated otherwise. (analysis of xab.ini)
An X-ray component with this name already SIDEXIS 5.2 and All X-ray components in a database must receive a
exists! Please enter a new name. higher unique name.
Select another name or rename the component that has
the same name.
The IP address is already allocated. Please SIDEXIS 5.2 and An IP address must be unique within a network.
select a valid address. higher The configuration program checks the IP addresses of
the managed X-ray components for ambiguity.
The configuration of this X-ray component SIDEXIS 5.2 and The configuration database of the X-ray component
has since been edited, presumably by higher must be accessed in exclusive mode.
another computer. Please exit the configura- The database is probably edited from another
tion program and restart it to indicate the computer with the help of the configuration program.
current configuration.
The database for configuring the X-ray com- SIDEXIS 5.2 and The xab.ini file in the database folder is missing or
ponents is missing or an error occurred higher corrupt.
when reading the configuration. Restore the file from the backup if necessary.
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The software update could not be per- SIDEXIS 5.2 and During a software update of the X-ray component,
formed. higher no acknowledgement from the X-ray component was
Please check the function of the X-ray com- received after download.
ponent and then try once again. If the prob- If the green LED of the component flashes then the
lem persists contact our Customer Service. update has probably been successful, see software
update. You can check this with the Details function after
restarting the component.
If this is not the case, you should repeat the update at
low network load.
Error in reading the file. SIDEXIS 5.2 and During software update the selected file cannot be
higher addressed correctly with the new software.
The file may be corrupt or a wrong file has been
selected.
Error in opening the file. SIDEXIS 5.2 and
higher
Timeout in the network communication. SIDEXIS 5.2 and During communication with an X-ray component,
higher no acknowledgement has been received within a rea-
sonable time.
This message is reported by the lower layers of the com-
munication DLLs.
Check the cabling, the logs and the network load.
System error of the X-ray component. Error SIDEXIS 5.2 and The X-ray component reports a system error directly.
number: 0xXXXX higher See errors of the X-ray component.
Please note this error number and contact
our Customer Service.
Faulty software installation. Please perform SIDEXIS 5.2 and In this case the software installation is corrupt.
an update of the program. higher This may be caused by simultaneously installed program
files of different versions.
Faulty transfer protocol. Please perform an SIDEXIS 5.2 and The computer and the X-ray component have different
update of the software of the X-ray compo- higher versions of the network interface which are
nent. incompatible.
Update the old versions.
The test image cannot be saved. SIDEXIS 5.2 and There are possibly no writing rights for the storage
higher medium.
Invalid image data received. SIDEXIS 5.2 and The transferred test image could not be converted to
higher TIFF format.
This message concerns an unexpected error. We can-
not recommend any general way to proceed. Possible
solutions depend on the circumstances. You should
report the error to Sirona Dental Systems with a descrip-
tion of the action that caused the error.
The functional test was ended with an error. SIDEXIS 5.2 and An error occurred in the functional test procedure (test
Error number: X higher image).
Please note this error number and contact Check the network connection and logs as well as the IP
our Customer Service. addresses. Is there another way of accessing the X-ray
component, e.g. through Attributes Details...?
munication DLLs.
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Error in the network communication. SIDEXIS 5.2 and An error occurred in the lower layers of the communica-
Error number: X higher tion DLLs during communication with the X-ray compo-
Please note this error number and contact nent.
our Customer Service. Check the network connection and logs as well as the
IP addresses. Is there another way of accessing the
X-ray component, e.g. through Attributes Details... or
directly with SIDEXIS?
Can the X-ray component be reached directly with a
ping?
The entered password is invalid. You cannot SIDEXIS 5.2 and Refer to the corresponding chapter for checking the
make any changes. higher password.
Check the system date, is the clock working correctly?
The “Caps Lock” key may be pressed.
The set IP address cannot be addressed SIDEXIS 5.2 and During configuration of an X-ray component the system
directly by your computer. The configuration higher attempts to allocate an address to the component which
of the X-ray component can only be made for lies in a segment other than that of the configuration
addresses in the same network segment. computer. This is not possible.
Please enter a valid IP address. Change the address to be allocated by the computer or
the address of the configuration computer.
Error in making the network connection. SIDEXIS 5.2 and This is a so-called SOCKET ERROR.
higher Check whether the network, especially the TCP/IP pro-
tocol of the computer, is set up properly. Does the ping
function of the computer work?
Is it possible to establish a connection with another com-
puter?
The configuration database is used in SIDEXIS 5.2 and The configuration database of the X-ray component
another place. Please deny simultaneous higher must be accessed in exclusive mode.
access to the configuration database during The database is probably edited from another computer
configuration. with the help of the configuration program.
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The system cannot perform a software Starting with Termination by the device (ORTHOPHOS XG)
update. (Terminate) SIDEXIS XG 1.3
A connection is already active! Starting with Upon attempting to establish an network connection
SIDEXIS XG 1.3
Connection to %s %s port %d not possible. Starting with Attempt to establish a connection between
SIDEXIS XG 1.3 ORTHOPHOS XG and the network not possible
Software update not possible at this time. Starting with After connection has been established
SIDEXIS XG 1.3
OLE initialization failed. Make sure that the Starting with COM registration incorrect
OLE libraries on your system are the correct SIDEXIS XG 1.3 - Perform Register and Start.bat as administrator.
version.
The network is not available! Starting with Connection to network interrupted

SIDEXIS XG 1.3
Network error: %d %s IP: %s Port: %d Starting with Message for an ORTHOPHOS XG
SIDEXIS XG 1.3
Unfortunately, the system cannot perform Starting with General: if ORTHOPHOS XG has rejected an action
the requested action at this time. SIDEXIS XG 1.3
7.4.5 SiRescue
Explanation Possible SiRescue error message. For more information, see section
"Rescue program (SiRescue.exe)" on page 51.

versions Actions
OLE initialization failed. Make sure that the Starting with COM registration incorrect.
OLE libraries on your system are the correct SIDEXIS XG 1.3 - Perform Register and Start.bat as administrator.
version.
7.4.6 Software update with ORTHOPHOS XG
Explanation Possible error messages upon updating software for an

ORTHOPHOS XG.

versions Actions
Network interface failed with error: Starting with Network error.
%d SW update must be terminated. SIDEXIS XG 1.3 - Switch the unit OFF and then ON again (adhere to pre-
scribed switch-off time!)
- Try again.
A SW update is not currently possible. Starting with After connection has been established.
SIDEXIS XG 1.3
The device reported a general error during Starting with General error.
the SW update. SIDEXIS XG 1.3 Repeat the software update.
If the error occurs again, please inform the Customer
Service Center.
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versions Actions
File '%s' doesn't exist. Starting with Check the file path
SIDEXIS XG 1.3
Starting with Selected *.SUI
The imagefile could not be opened: SIDEXIS XG 1.3
7.4.7 Device adjustment with ORTHOPHOS XG

(SiAperture)

versions Actions
Connection error Starting with Connection can not be established
SIDEXIS XG 1.3
The connection is already active. Starting with Upon attempting to establish an network connection
SIDEXIS XG 1.3
Network interface failed with error: %d Ter- Starting with Quit the adjustment dialog box and then restart it
minate adjustment dialog and then restart it. SIDEXIS XG 1.3
Unfortunately, the system cannot perform Starting with General: if ORTHOPHOS XG has rejected an action
7.4.8 SiPanCtl with ORTHOPHOS XG

versions Actions
No exposure can be generated Starting with Exposure readiness
SIDEXIS XG 1.3
No reply from acquisition unit Starting with Connection interrupted/timeout
SIDEXIS XG 1.3
No response for function %d Starting with Connection interrupted/timeout
SIDEXIS XG 1.3
No presetting suitable for exposure types Starting with Preset exposure type not possible
%s was found SIDEXIS XG 1.3
The acquisition unit has rejected hostbreak Starting with Cancellation of exposure not permitted by PAN
SIDEXIS XG 1.3
Exposure canceled by user Starting with This error message should not occur. It is usually caused
SIDEXIS XG 1.3 by an unexpected condition. The error should be
reported to R&D, together with a description of the last
actions performed.
Exposure canceled by ORTHOPHOS XG Starting with Termination caused by the ORTHOPHOS XG (check the
SIDEXIS XG 1.3 error message on the Easypad/Multipad).
An image could not be transferred because Starting with An image could not be transferred because of a network
of a network error after a preceding image SIDEXIS XG 1.3 error after a preceding image exposure. Please close the
exposure. Please close the dialog and start dialog and start the application SiRescue.exe to save this
the application SiRescue.exe to save this image.
image.
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versions Actions
Problems occurred in reading the system Starting with General error
configuration. Please install again. SIDEXIS XG 1.3 The error could not be specified in more detail.
Possible solutions depend on the circumstances.
You should report the error to Sirona Dental Systems
with a description of the action that caused the error.
IDS_ERROR_XABINIFILE „The configura- Starting with This error occurs if the system cannot access the config-
tion database of the X-ray component is SIDEXIS XG 1.3 uration database (xab.ini).
missing or defective.“„ Check the configuration, is the xab.ini file stored in the
database path?
There is insufficient main memory for this Starting with If a large number of images or programs are open simul-
activity. Close one or several images or SIDEXIS XG 1.3 taneously, then no further action is necessary. Simply
other applications. restrict yourself to working with a few essential images or
programs. If this does not lead to success, you must
increase the RAM size.
An internal timeout occurred in the network Starting with A timeout occurred during communication with the X-ray
communication. SIDEXIS XG 1.3 component. If an image has been acquired already, the
component directly enters the rescue state afterwards.
(alternate flashing of the LED, see states). Then you
must retrieve the image with the help of the SiRescue
program.
If no image has been acquired, you can ignore the error
message if it occurs only once.
If the error occurs frequently, then check the cabling and
the network load. The error may also be caused by other
sources, such as badly configured computers in the net-
work.
The network reports a timeout. Starting with During communication with an X-ray component, no
SIDEXIS XG 1.3 acknowledgement has been received within a reason-
able time.
munication DLLs.
Check the cabling, the logs and the network load.
No network connection was made. Starting with It was attempted to establish a connection to an X-ray
SIDEXIS XG 1.3 component, but the latter did not respond.
Check whether the component is switched on.
Are the IP addresses of the component and of the com-
puter correct?
Is it possible to establish a connection e.g. through a
Ping?
Is the network cabling correct, and has the TCP/IP proto-
col been set up properly?
The network connection has been sepa- Starting with Due to a problem the connection between the computer
rated. SIDEXIS XG 1.3 and the X-ray component was prematurely cut by one of
the partners.
Check the allocation of IP addresses in the network.
No address may be allocated twice.
Possible further solutions depend on the circumstances.
A network error occurred after successful Starting with A network error occurred after successful transfer of the
transfer of the new image. Please switch the SIDEXIS XG 1.3 new exposure.
networked ORTHOPHOS XG off. There was Please briefly switch off the networked
NO loss of data. ORTHOPHOS XG.
NO data loss occurred.
Receiving unknown command. Starting with Transfer error.
SIDEXIS XG 1.3 Check the network.
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versions Actions
Network protocols different: PC version: Starting with Different network protocols.
%d.%d XAB version: %d.%d Please contact SIDEXIS XG 1.3 Please contact Customer Service.
the Customer Service. - Observe compatibility!
- A software update will probably need to be carried out
Unfortunately, the system cannot perform Starting with General: if ORTHOPHOS XG has rejected an action.
General error in SiPanCtl module. Starting with The error could not be specified in more detail.
SIDEXIS XG 1.3 Possible solutions depend on the circumstances.
You should report the error to Sirona Dental Systems
with a description of the action that caused the error.
You have requested an image that has not Starting with Error message upon executing the "SiRescue" program.
yet been transferred. However, this X-ray SIDEXIS XG 1.3 The wrong X-ray component has been selected. Try it
component does not provide one. again with another X-ray component.
7.5 The internal error message file (log file)

Activation Keeping an error message file can be enabled with the command
Utilities, System setup in the “Service” area. Any errors as well as the
program start and end of SIDEXIS are logged in this file.
The storage location of this log file can also be set there. If the length
of the file exceeds a maximum value, then the oldest messages are
deleted from the beginning of the file. (On average the size of the log
file is sufficient for approx. 2 months.) The more recent messages are
thus always retained.
The file can be viewed with a standard text editor.
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Structure of an error line
/time=07-15 17:25:01 /station=PCD00511 /user=juezim /origin=SIDEXIS XG /text=Application started
time= station= user= origin= text=

Date and time States the name of User who is Program where the (Error) Message in plain language
of the message the station causing logged on at error message origi- The texts that appear here corre-
Format: the message the PC nated spond to the error messages dis-
MM-DD HH:MM:SS played on the screen.
In addition to possible error mes-
sages, the SIDEXIS program start
and end events are logged here:
“Application started”
and “Exited normally”
The absence of the program end
messages is an indication that the
station was not shut down prop-
erly (e.g. switching off or reset
while SIDEXIS is running, power
failure, etc.).
Example: A file could not be read
7.6 Deletion log of new database

Explanation Due to the referential integrity created by the database driver,
all images related to a patient are deleted when this patient is deleted.
When objects are deleted from a database, they are removed com-
pletely, i.e. apart from the gaps in the counter variables, there are no
traces of deleted objects left.
To simplify the work for the Hotline staff who could recur to deletion
notes in the patients.paf (patients) and *.pdf (images) files in the old
database, a separate deletion log is recorded by the SiFileDB.dll data-
base module of SIDEXIS. It can be replaced only by an extended
database server functionality, as provided e.g. by the SQL server. It is
disabled by the entry “LogDel=0” in sifiledb.ini, section [Location].
Structure The file “sidbdel.log” is written in the central PDATA folder in the fol-
lowing format:
1 line per entry.
Entry = date + time of the action – “Del” for deletion – patient name,
first name, date of birth, database ID – (only for image deletion: cre-
ation date + time, type, database ID, otherwise 0) – station name of
the executing SIDEXIS station.
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Example 26.02.1998 15:20:59 Del Popp,Anna-Christina *11.12.1986 725,
18.09.1997 16:26:06 01XP 1149 (juezim)
26.02.1998 15:21:00 Del Popp,Anna-Christina *11.12.1986 725,
0 (juezim)
For safety reasons, the length of the file is not limited.
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8 Appendix A: Utility programs
Chapter contents
Contents Page
Backup and restoration of the 89

SQL database (NGSQLBackup)
Renaming the host of the database server 91

(NGSQLRename)
Restore the database users and access 91

rights for the SIDEXIS SQL database
(NGSQLConfig)
8.1 Backup and restoration of the

SQL database (NGSQLBackup)
Explanation NGSQLBackup is a utility program which is used to back up or restore
a SIDEXIS SQL database running on an SQL server 2005.
Installation Copy the NGSQLBackup.exe file to a computer which has full access
to the SQL server.
The folder to which the file is copied must have write access.
Backup Manual
1. Start the "NGSQLBackup.exe" program.

2. Check and, if necessary, adapt the required settings, e.g.:
– SQL server name
– Data backup (target) directory
– Desired names of backup files
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3. Click the "Backup" button.
The backup dialog box opens.
The database server backs up the SQL database to the desired direc-
tory during operation.
4. When the backup has been completed, click the "OK" button.
The backup dialog box closes.
Automatic
After the first backup, a batch file named "SilentBackup.bat" is written

to the program folder.
If this batch file is started, a silent backup with the latest settings is
performed.
If you want, you can integrate this batch file into the Windows
Taskplanner for overnight backups.
i
We recommend performing a periodic backup of the PDATA\NGSQL-
Backup folder before running a backup of the PDATA folder.
Restoration
i
During a restoration, all existing data of the SQL server is overwritten
with the selected backup file!
i
No user may access the database during the restoration process!
Any existing connections to the database must be disconnected prior
to the restoration process. Following the restoration process,
SIDEXIS XG must be restarted on all affected PCs.
1. Start the "NGSQLBackup.exe" program.
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2. Select the desired settings.
3. Click the "Restore" button.
A password dialog box opens.
4. Enter the password in the text box.
5. Click the "OK" button.
The password dialog box closes and a progress dialog box opens.
The database restore process begins.
6. When the restoration process has been completed, click the "OK"
button.
The progress dialog box closes.
8.2 Renaming the host of the database server

(NGSQLRename)
Explanation NGSQLRename helps you to correctly rename a database server.
NGSQLRename can be downloaded from the VIP area of the website
http://www.sidexis.com.
i
Sirona recommends not renaming the database server in general
practice, since doing so would have far-reaching implications and
therefore requires exact planning.
Installation Copy the file NGSQLRename.exe to the database server.
Renaming 1. Log in to the database server.

2. Change the host name.
3. Reboot the database server.
4. Log in to the database server again.
5. Start the auxiliary program NGSQLRename.
The required settings are made.
8.3 Restore the database users and access

rights for the SIDEXIS SQL database
(NGSQLConfig)
Explanation The NGSQLConfig tool (NGSQLConfig.vbs) restores deleted or
altered database users (SXAdmin and SXUser) as well as the
required access rights to the SIDEXIS SQL database.
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i
NGSQLConfig is a tool for restoring damaged systems, and should
therefore be used only in emergency cases and with appropriate ad-
vance planning and safeguarding.
Download source NGSQLConfig is available for downloading in the VIP area of website
http://www.sidexis.com.
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9 Appendix B: Resetting the X-ray
component to the factory setting
Explanation In its original state upon delivery, the X-ray component does not have
any IP address or default address assigned to it.
As long as the X-ray component has not received any address via the
boot service or by manually “changing the IP address”, it will go to the
boot service after power-on (see states of the X-ray components).
If no configuration partner responds, the X-ray component will boot
with its default address.
After the component has been configured, it has its own IP address.
It can no longer be addressed via the boot service. If the component
is no longer be available or its addresses are no longer known
because of a corrupt installation, you can restore its factory settings.
It can then once again be addressed through the boot service or plug-
and-play (see chapter "Installation and initial startup of the X-ray com-
ponents" on page 13).
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9.1 Resetting the X-ray box to the default
IP addresses
Default address of the X-ray box Device type TCP/IP address
X-ray box 192.168.15.100 (subnet mask: 255.255.255.0)
How to proceed 1. Switch the X-ray box off

2. Open the housing
3. Set dip switch 1 on the XAB-D board to “ON”
4. Switch X-ray box on
5. Wait until boot service is displayed. (see system states of the X-ray
box) => IP address is deleted
6. Switch the X-ray box off
7. Set dip switch 1 on the XAB-D board to “OFF”
8. Switch X-ray box on
Overview XAB-D board:
DIP1
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9.2 Resetting a networkable ORTHOPHOS to
the default IP addresses
In its original state upon delivery, the networkable ORTHOPHOS
does not have any IP and default address assigned to it.
Default address of a networkable Device type TCP/IP address

ORTHOPHOS
Networkable 192.168.15.200 (subnet mask: 255.255.255.0)
ORTHOPHOS
How to proceed The resetting procedure for a networkable ORTHOPHOS is described

in the ORTHOPHOS Service Manuals under service routine S.37.
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10 Appendix C: Moving an
SQL database
10.1 General
Explanation The SIDEXIS data collection consists of image data and an SQL data-
base.
The image data and the SQL database can be relocated (image
data) or moved (SQL database) separately.
i
If the complete data collection, i.e. the SQL database and the image
data, is to be moved, the image data must be relocated first, and then
the SQL database must be moved.
10.2 Subsequent relocation of the PDATA

image data directory
Step 1: Relocation The following steps are required for relocation:
1. Close SIDEXIS on all stations.
2. Copy the PDATA image data directory to the new location.
3. Enable the new location of the PDATA image data directory.
4. Start the SIDEXIS Manager via "start - programs - SIDEXIS -
SIDEXIS Manager" on any SIDEXIS station.
5. Start the utility program "SIDEXIS Station Manager
(NGStationMgr)“.
Step 2: Change the image data path

i
The following steps must be performed for each SIDEXIS station in the
network.
1. Select the desired SIDEXIS station.

2. Click the "Change..." button.
3. Adapt the path in the "Image data path" text field.
4. For the SIDEXIS master station only: Adapt the master path in
the "Master data path" text field as well.
Step 3: Completion 1. Delete the share of the old PDATA directory.

2. Test the access to image data on all SIDEXIS stations via
SIDEXIS XG.
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Example screenshots (German)
10.3 Moving the SQL server to another station

The following steps are required for moving:
1. Terminate SIDEXIS at all stations.
Database backup 2. Performance of a database backup on the database server previ-

ously used with NGSQLBackup.exe
(Sidexis XG 2.3 CD > \tools\NGSQLBackup )
3. Copy the NGSQLBackup tool and the PDATA_SQLEXPRESS.bak
and master.bak backup files created by the backup to the new
database server (Pdata directory).
Installation of the SQL server 4. Installation of a new MS SQL Server 2005 Express from the
Sidexis XG CD on the new database server.
Database restore 5. Restore the previously created backup to the new database server
with NGSQLBackup.exe.
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Adapting the ODBC data sources 6. Adapt the data sources (system DSN) of all SIDEXIS XG stations
to the new database server via Microsoft ODBC Data Source Ad-
ministrator.
The Data Source Administrator can be found under Control
Panel > Administration > Data Sources (ODBC).
Example screenshots (German):
Select a new server (A)
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Enter the user name (B) = SXUSER
Enter the password (C) = sirona
Adapting setup.ini 7. In order to ensure that future client installations run correctly, an
adaption of the setup.ini file in the central PDATA\Setup\SIDEXIS
directory is also required. In the PDATA image directory under
PDATA\Setup\Sidexis\setup.ini, modify the server name in the pa-
rameter COMBOSQL.
[CLIENT] activation=msiexec.exe /i Sidexis.msi … COMBOSQL=Server\PDATA_SQLEXPRESS …
Checking the function 8. Stop the "old" MS SQL Server 2005 Express and check the
access to the SQL database via Sidexis XG.
9. Test installation of a client in order to test correct access to the
setup.ini.
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11 Appendix D: Manual connection of
an SQL database
11.1 Database connection
11.1.1 Contents
This document describes the proper procedure for manually connect-
ing a SIDEXIS XG system of version 1.6 or higher to an existing
SQL database server.
The existing SQL database server concerned must be an
SQL Server 2005 or an SQL Server 2000.
11.1.2 Prerequisites
The following steps must be performed as the administrator on the
computer with the local database.
The current user also must have administrative rights for the
SQL server to be configured.
Certain tools and files are required for manual connection of the
SQL database server.
11.1.3 Required tools and files
SSMSE tool The "SQL Server Management Studio Express" (SSMSE) tool must
be installed on the executing PC.
The procedure is performed using the free "SQL Server Management
Studio Express" (SSMSE) tool.
Both SQL Server 2005 and SQL Server 2000 can be accessed with
this tool.
Download under: http://www.microsoft.com
SQL Connection Kit Sirona has included all of the files required in the
"SQL Connection Kit".
The "SQL Connection Kit" is located in the download area of the
SIDEXIS Homepage (www.sidexis.com).
11.1.4 Step 1 - Copy the database files
SQL Server 2005
Copy S Copy the PDATA_SQLEXPRESS folder including its contents to

the Data folder of the SQL server installation.
The PDATA_SQLEXPRESS folder is located in the
"SQL Connection Kit" in the "SQL2005" folder.
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Data folder Sample data folder path:
C:\Program Files
\Microsoft SQL Server\MSSQL.1\MSSQL\Data
The path specified above must be adapted to the actual installation
folder of the SQL server.
SQL Server 2000
Copy S Copy the PDATA_SQL2000 folder, including its contents, to the

Data folder of the SQL server installation.
The PDATA_SQL2000 folder is located in the
"SQL Connection Kit" in the "SQL2000" folder.
Data folder Sample data folder path:

C:\Program Files
\Microsoft SQL Server\MSSQL.1\MSSQL\Data
The path specified above must be adapted to the actual installation
folder of the SQL server.
11.1.5 Step 2 - Ensure the file access rights

The copied folders PDATA_SQLEXPRESS (SQL Server 2005) and
PDATA_SQL2000 (SQL Server 2000) contain files with the exten-
sions mdf and ldf.
S Set the access rights for these files to full access.
i
Full access is necessary, since ownership is assumed when the data
are appended to the SQL server. The access rights are subsequently
managed via the SQL server.
11.1.6 Step 3 - Ensure SQL server authentication
Explanation The SQL server should be set to SQL authentication for operation
with SIDEXIS.
If this setting was not selected during installation, it should be selected
now via the SSMSE tool.
Authentication 1. Start the SSMSE tool.
i
The remaining work steps are performed via the SSMSE tool.
2. Select the desired SQL server and log in to this SQL server with
administrative rights.
3. Open the "Object Explorer" in the SSMSE tool.
4. Mark the SQL server to be configured.
5. Select "Properties" from the context menu (right mouse button).
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6. Activate the "SQL Server and Windows Authentication mode" ra-
dio button on the "Security" page.
Example screen
7. Confirm your selection with the “OK” button.

The changeover to SQL authentication is now finished.
Restart The SQL server now must be restarted!
11.1.7 Step 4 - Configure the database
SQL Server 2005
Configuration script The configuration script "ConfigSQL2005.sql" is located in

"SQL Connection Kit" in the folder "SQL2005".
Configuration 8. Open the configuration script "ConfigSQL2005.sql" with a double-

click.
The SSMSE tool opens.
If another application opens instead of the SSMSE tool,
the SSMSE tool must be started manually and the configuration
script "ConfigSQL2005.sql" must then be opened with the tool.
i
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10. Check the server name DBNAME and the path for the database
files DBDataPath in the configuration script.
It may be necessary to adapt the server name DBNAME and the
path for the database files DBDataPath in the configuration script.
– Script line for the server name:
:setvar DBNAME PDATA_SQLEXPRESS
– Script line for the path to the database files:
:setvar DBDataPath "C:\Program Files\Microsoft SQL
Server\MSSQL.1\MSSQL\Data\PDATA_SQLEXPRESS\"
11. Activate the "SQLCMD mode" in the query menu.
12. Execute the configuration script via Query/Execute.
The database is now configured for operation with SIDEXIS XG .
Next the appended and configured database can be checked with the
SSMSE tool.
SQL Server 2000
Configuration script The configuration script "ConfigSQL2000.sql" is located in the

"SQL Connection Kit" in the folder "SQL2000".
Configuration 1. Open the configuration script "ConfigSQL2000.sql" with a double-

click.
The SSMSE tool opens.
If another application opens instead of the SSMSE tool, the
SSMSE tool must be started manually and the configuration script
"ConfigSQL2000.sql" must then be opened with the tool.
i
3. Check the server name DBNAME and the path for the database
files DBDataPath in the configuration script.
It may be necessary to adapt the server name DBNAME and the
path for the database files DBDataPath in the configuration script.
– Script line for the server name:
:setvar DBNAME PDATA_SQL
– Script line for the path to the database files:
:setvar DBDataPath "C:\Program Files\Microsoft SQL
Server\MSSQL\Data\PDATA_SQL2000\"
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4. Activate the "SQLCMD mode" in the query menu.
5. Execute the configuration script via Query/Execute.
The database is now configured for operation with SIDEXIS XG.
Next the appended and configured database can be checked with the
SSMSE tool.
11.2 Master installation
11.2.1 Step 1 - Create a system data source (DSN)
Explanation A system data source (DSN) must be selected during the master
installation.
This section describes how to create the required system data
source (DSN).
Prerequisite The database is installed and configured on the existing

SQL database server (See chapter "Database connection"
pp. 101 ff.).
Creation Creation is explained here based on the example of Windows XP

(Service Pack 2).
1. Open the entry "Data Sources (ODBC)" from the "start" button via
the path "Settings/Control Panel/Administrative Tools".
2. Select the "System DNS" tab.
3. Click the "Add" button.
A selection dialog box opens.
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4. Mark the item "SQL Server" in the selection list box.

5. Click the "Finish" button.
A window for assigning the name of the system data source (DSN)
and selecting the database then opens.
6. Enter the name of the system data source (DSN) in the "Name"
text field.
Example: "PDATA_SQL"
- Selected name: .................................................................".
i
The same name must be selected for the client installations as for the
master installation.
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7. Optionally, a description of the system data source (DSN) can be
entered in the "Description" text field.
Example: "Data source for SIDEXIS"
8. Click the desired server in the “Server" list box.
9. Click the "Next" button.
A window for defining the authentication then opens.
Example screen:
10. Select the option button for SQL server authentication (see exam-
ple screen).
11. Activate the check box "Connect to SQL Server to obtain..."
(see example screen).
12. Enter the user "SXUser" in the "Login ID" text box.
13. Enter the password "sirona" in the “Password” text box.
A window for testing the created system data source (DSN) then
opens.
15. Click the "Test Data Source" button.
The settings of the new system data source (DSN) are then tested.
The results are displayed in the window.
16. Check the display.
17. Click the "OK" button.
The system data source (DSN) has been created.
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11.2.2 Step 2 - Start the master installation
Explanation The master installation of a manual SQL database differs from the
standard installation only regarding the selection of the database
connection.
All other work steps are performed as described in the installation
instructions (Order No.: 5977349).
Prerequisite The system data source (DSN) has been created (See section
"Step 1 - Create a system data source (DSN)" pp. 105 ff.)
Installation 18. Install the master station as described in the installation instruc-
tions (Order No.: 5977349) up to the point where the database
connection must be selected.
19. Click the "Advanced" option button.
20. Enter the desired system data source (DSN) in the text field.
22. Continue and finish the installation as described in the installation
instructions.
11.3 Client installation
11.3.1 Step 1 - Create a system data source (DSN)
Explanation A system data source (DSN) must be created for each client computer
during a client installation.
This system data source (DSN) must have the same name as the sys-
tem data source (DSN) of the master installation.
Reason: The system data source (DSN) previously selected during
the master installation is adopted with the same name by the client
installation.
This section describes how to create a system data source (DSN).
Prerequisite The master installation has been completed (See chapter

"Database connection" pp. 101 ff.).
Creation The procedure for creating a system data source (DSN) for a client
installation is the same as for a master installation. See section
“Step 1 - Create a system data source (DSN)” on pp. 105 ff.
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11.3.2 Step 2 - Start the client installation
Prerequisite The master installation has been completed (See chapter "Master
installation" pp. 105 ff.).
The system data source (DSN) has been created (See section
"Step 1 - Create a system data source (DSN)" pp. 108 ff.)
Installation Install the client station as described in the installation instructions

(Order No.: 5977349).
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12 Appendix E: SIDEXIS Version history
Version CD index Reason for change
1.12 33 First release
New innovative examination concept
Individually adaptable user interface
Modern and innovative image description tools
Expandability through plugins
1.2 34 Configurable display of patient data
Optional home page
Selectable large/small buttons for toolbars
Display of chevrons for hidden buttons
Optimized examination navigation
Improved image zoom, display detail is retained
Movable text boxes for length and angle measurements
Performance optimizations
Enhanced plugin integration
1.3 35 The list of X-ray units supported has been extended to
include the ORTHOPHOS XG Plus
The background is black in the Full Frame mode
Images can be zoomed with a wheel mouse
A new, improved print preview for printing both single
images and
examinations enables new possibilities for preparing
printouts
1.3x 36-38 Control and adjustment functions for ORTHOPHOS XG
improved (1.31/1.32/1.33)
1.3x Patch Bugfixes and adaptations (1.35/1.36)
1.37 Patch Correction of adaptation of dimensions and X-ray images
Required only for ORTHOPHOS XG
1.4 39 Restriction of access rights
Support of video cards with WDM drivers
1.44 Patch Correction of adaptation of dimensions and X-ray images
Required only for ORTHOPHOS XG
1.45 Patch Correction of the adaptation of dimensions and X-ray
images prepared with the ORTHOPHOS XG
Identical with patch 1.44, however, suitable only for
ORTHOPHOS XG units with SW Version 2.20 or higher
(new NETAPI 1.14).
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1.50 40 Implant visualization plugin
Free-hand drawings + all vector objects individually
adjustable
X-ray images with an optional depth of 8 or 16 bits
Functions also available for grayscale images with a
depth of 16 bits
Transfer function for grayscales to display via windowing
and gamma value
Examinations exportable as individual archive
Examinations (*.nge, *.svg) easy to import via drag&drop
Online selection of user interface language
Subsequently selectable odontogram
Practice name subsequently editable
Additional functions ORTHOPHOS XG (V.2.22): TSA,
welcome screen
Caution: Only with 30-day test version of Implant Plus
1.51 41 Bugfix 30-day test version of Implant Plus
1.52 42 Control and adjustment functions for
ORTHOPHOS XG 3/XGPlus right-handed arm
Improvement of ceph soft-tissue filter
Full version CD42/V1.52 including Implant Plus for a fee!
A free update to Sidexis V1.52 with the modifications
regarding ORTHOPHOS XG is included on the
ORTHOPHOS XG CD starting with Version 1.6
1.53/ 1.54 No index This update can be found only on the
ORTHOPHOS XG CD for 1.7 or higher
For use of ORTHOPHOS XG SW Version 2.27 or higher
without installing MS SQL Server
1.61 43 Upgrade from MS-Access database to SQL Server 2005
Express
Auto update function
Master/client installation
2.0 45 Galileos unit functions
Revised setup
Sidexis Manager
Service Pack 1 for SQL Server2005
2.2 46 XIOS intraoral system
DICOM Export Wrap&Go
3D Data Reduction
2.2x Patch Bugfix constancy test dialog (2.21)
Bugfix XIOS image display (2.22)
2.3 47 Release for Windows Vista Home Premium and Ultimate
Database backup tool in \tools directory
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2.4 48 XGNetDeploy for automated distribution of software
Revised demo image database
Revised configuration of X-ray components in the
network
Extension of NGLogCollect with customer feedback
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13 Glossary This section contains explanations on the most common terms in net-
work technology. The glossary also specifies the limit values
(e.g. maximum cable lengths or speeds) of certain systems and com-
ponents.
10BaseT Ethernet with 10 Mbit/s transmission rate and the following character-
istics:
The workstations are connected in star to so-called HUBs by means
of UTP or STP cables with RJ-45 plugs. Each workstation is con-
nected individually with the HUB. The jointly-used line (bus), known
for example from 10Base2, is practically concentrated in such a HUB.
By cascading several HUBs, tree-like cabling structures can be cre-
ated. The maximum length of the individual connecting cables is
100 m.
10BaseT is supported directly by the SIDEXIS X-ray components.
HUB
10BaseT/100BaseTx/100BaseT4
100BaseTx Ethernet with 100 Mbit/s transmission rate and the following charac-
teristics:
of four-core UTP or STP cables (category 5) with RJ-45 connectors.
Each workstation is connected individually with the HUB. The jointly-
used line (bus), known for example from 10Base2, is practically con-
centrated in such a HUB. By cascading several HUBs, tree-like
cabling structures can be created. The maximum length of the individ-
ual connecting cables is 100 m.
100BaseTx is currently the most widely used 100 Mbit Ethernet and
is supported directly by the SIDEXIS X-ray components.
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100BaseT4 Ethernet with 100 Mbit/s transmission rate and the following charac-
teristics:
of eight-core UTP cables (category 3) with RJ-45 connectors. Each
workstation is connected individually with the HUB. The jointly-used
line (bus), known for example from 10Base2, is practically concen-
trated in such a HUB. By cascading several HUBs, tree-like cabling
structures can be created. The maximum length of the individual con-
necting cables is 100 m.
100BaseT4 is relatively rare and is not supported directly by the
SIDEXIS X-ray components.
Address In data processing, an address describes the place where data are
located in a memory, on a hard disk or on a floppy disk.
ANSI American National Standard Institute. A US organization dedicated to

the development and publication of industry standards. Among other
things it has standardized a character set (the ANSI code used under
Windows).
Backup Backup copies of software.
Boot disk Floppy disk which contains at least parts of the operating system,
so that after inserting the disk and switching on the system the system
can be started up with files of the floppy disk.
Booting Startup procedure of the computer and loading of the operating sys-
tem.
Bridge Device for the physical interconnection of two different network seg-
ments. Bridges are used to interconnect different network types such
as 10Base2 and 100BaseTx. Due to a certain “inherent intelligence”,
the switch is able to compensate for the different speeds. The data
packets hence undergo certain modifications.
Byte A byte is a sequence of 8 bits considered as a unit. The result is a

value range from 0 to 255 decimal (0 to FF hexadecimal).
Cat3 cable A UTP cable according to category 3 for use with 10BaseT or
100BaseT4 and transmission rates up to 10 or 16 Mbit/s.
Cat5 cable STP or UTP cable according to category 5 for use with 100BaseTx
and transmission rates of up to 100 Mbit/s. Cables according to Cat5
are recommended for use with SIDEXIS X-ray hardware (preferably
STP).
CD-ROM Compact Disk Read Only Memory. These sound storage media,
which have been used in the music world for a long time, can also be
used as data storage media for large data volumes. The data are read
by an optical laser system.
Cinch A connector which is used frequently for video or audio connections.
Client A computer which accesses shared resources on a network which are

provided by another computer, a so-called server.
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Cold start Loading of the operating system after switching on the computer.
COM A file extension which identifies executable programs.
COM Serial communication interface, e.g. for connecting a mouse or a

modem. Computers have up to four of these interfaces (COM1 ...
COM4).
Crossover cable Special network cable (with its wires connected crossed) which can
be used to directly connect exactly two network stations with one
another (i.e. without using a hub, switch or any similar device). The
crossover cable is frequently marked green in SIDEXIS installations.
Desktop The user interface on the screen.
DHCP The Dynamic Host Configuration Protocol enables dynamic assign-

ment of the network configuration, particularly IP addresses, to net-
work devices. Separate IP address assignment for the individual net-
work devices can be omitted with a DHCP-compatible network.
DIP Dual Inline Package. IC design where the connection pins are
arranged opposite one another in two rows.
DIP switch Row of on/off switches in IC size for the basic setting of circuits and
boards.
Domain A group of computers for which common safety directives apply which
are stored on a domain controller. Each domain has a unique name.
Domain controller A server which checks the applications in the domain, applies the
safety directives and hosts the master database of the domain.
dpi Dots per inch (e.g. for monitors, graphics cards and printers).
Ethernet Network system in which all connected network stations use the same
medium (bus, usually the same cable, HUB, etc.). To ensure that not
all connected stations attempt to transmit data simultaneously, colli-
sion detection is used. Each station monitors constantly whether it
can transmit data over the jointly-used medium. If several devices
attempt to send their data simultaneously, then there are collisions,
which are detected. Data transmission is then reinitiated after a short
time. Since only one single data connection can be simultaneously
active on the medium, this method quickly leads to frequent collisions
in systems with many devices connected, which in turn leads to longer
transmission times.
EXE A file extension which identifies executable programs.
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File system Designates the complete structure within an operating system used
for naming, saving and managing files.
Data compression
Reduction of data volumes by means of algorithms. Data compres-
sion saves disk space and is necessary especially for images, which
usually account for huge data volumes. A distinction is made between
‘lossless compression’, in which no information at all is lost, and ‘lossy
compression’, in which a less relevant amount of the data is removed.
Removing this irrelevant data results in a higher compression, but
very high compression rates are accompanied by a more or less
marked loss of image quality.
Frame grabber Hardware for acquiring and digitizing a video image.
Gateway A gateway is a protocol converter. It allows networks based on com-

pletely different protocols to communicate with each other.
Gbyte, GB Gigabyte = 1,000,000,000 Bytes = 1,000 MBytes (alternative calcula-

tion because of the binary system = 1,024 MBytes)
Hard disk Hard disk
HDC Hard disk controller
Hub Device which forms the central transfer point in a network with cabling
in star, such as 10BaseT or 100BaseTx. On the one hand, the hub
assumes the role of a repeater which amplifies the signals. On the
other hand, the jointly-used line (bus), known for example from
10Base2, is "concentrated" in the hub.
A classical hub cannot interpret the signals to be amplified and is thus
(due to a lack of “inherent intelligence”) unable to perform a selection
or special processing of different data packets. The tasks of the hub
are therefore restricted to mere distribution and amplification of the
data streams. The term “hub” is also frequently used for related
devices such as switches, bridges, etc. These devices basically differ
from the hub due to the extent of their “inherent intelligence”.
I/O Input/Output. Input/output of data.
I/O port Interface handling the I/O functions, e.g. LPT or COM.
INI file Initialization files for Windows applications in which user-defined set-
tings are stored.
Instance The MS SQL Express database server used by SIDEXIS XG man-

ages individual databases as so-called "instances".
The default standard instance of SIDEXIS is PDATA_SQLEXPRESS.
Interface Interface
Interrupt Interruption of the current processor activities in order to enable

processing of special routines. The vectors, i.e. pointers to the routine
to be performed, are listed in a table in the lower memory area.
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IP Internet Protocol
IRQ Interrupt request. A signal which causes an interrupt. See also Inter-
rupt.
ISA Bus system for expansion slots and expansion boards of the system
unit. (One or two usually black connectors arranged in a row for the
16 bit or 8-bit version)
JPEG Standardized compression algorithm for non-moving images.

The disk space requirements can be clearly reduced depending on
the quality level of the (lossy) compression.
Jumper Plug-in contacts for configuring hardware components.
KByte, KB 1 kilobyte = 1,024 bytes
LAN Local Area Network. Computer network sharing common resources.

Different topologies such as Ethernet or token ring are possible.
Log file In SIDEXIS the error message log file for logging the errors that occur
during operation.
MAC address The MAC hardware address is a unique identifier of a network

adapter.
The MAC address is for example: 08-00-20-ae-fd-7e.
MO Magneto-optical (e.g. MO drive), special recording method for storage

media.
Network See LAN
NTSC Stands for National Television Standards Committee. NTSC is the

American color television signal.
ODBC The Open Database Connectivity is a database interface for

Windows.
OP ORTHOPHOS
PAL Stands for Phase Alternating Line. PAL is the color television signal
used in Germany and other countries.
Partition Division of a single physical hard disk into one or several logical disks
(partitions).
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Plug-and-Play B1: Method supported by the BIOS of the motherboard for automati-
cally configuring plug-and-play boards and devices of the mother-
board during startup or operation of the system.
B2: For the X-ray components, plug-and-play means the possibility of
directly putting into service a PC with an internal/external X-ray box
and/or a networked ORTHOPHOS with the factory-set IP addresses.
Configuration of the X-ray components, as is necessary with several
components and external networks, is not required.
This mode is not recommended due to the risk of IP address conflicts.
Port Interface handling the I/O functions, e.g. LPT or COM.
POST Power-On Self-Test. Self-test of the system by a ROM BIOS routine

before loading the operating system.
Power supply Power pack for the power supply of the hardware.
Prompt Also called system prompt or DOS prompt, input prompt of the oper-
ating system. (e.g. ‘ C:\> ‘)
PS/2 Computer product generation from IBM with MCA. Among other
things, this has brought about an alternative interface type, e.g. for the
mouse and keyboard.
Refresh rate Measures the number of frame refreshes per second on the screen.
To obtain a flicker-free image for viewing, the information must be
transferred to the screen at least 50 times per second. For ergonomic
reasons, however, rates of at least 72 frames per second are recom-
mended.
Repeater A repeater receives signals and amplifies them before passing them
on. In a network it is used to increase the maximum range of the sig-
nals. The distance between two devices can thus be increased
beyond the maximum cable length by interconnecting a repeater.
Repeaters always work bidirectionally, so that the greatest extension
can be achieved if the repeater is installed in the center of the connec-
tion line. Since a repeater only amplifies the signals, but otherwise
leaves them completely unchanged, exactly the same network types
always must be installed on both sides of the connection. It is not pos-
sible to couple different networks. A repeater is completely transpar-
ent, i.e. invisible, for the connected devices.
RGB Color signals red, green and blue, e.g. as basic colors of the color pic-
ture tube of a monitor. In contrast to FBAS, the color channels can be
controlled individually in RGB. RGB monitors therefore have a higher
resolution than FBAS devices.
RJ-45 connector Eight-pin miniature connector (Registered Jack, occasionally also

referred to as Western plug) for connecting components on a network
(e.g. 10BaseT and 100BaseT), but also in the telecommunication sec-
tor for ISDN.
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Router Device for the logical connection of two different network segments.
The router is responsible for forwarding data which are not intended
for the own segment to the second segment. A router has a certain
“inherent intelligence” for this purpose, since it must analyse the data
packets logically to decide this question.
Server A computer in a LAN which performs special tasks there.

(e.g. data server, print server, FAX server)
Service A service is a program that is started during boot-up and remains

active in the background. A variety of server components, e.g. the
SQL database, have services which provide the function on a sus-
tained basis.
Shielding Cable shields serve for protection against external influences which
may falsify data transmission. The (metallic) computer housing is also
a shield.
SIROCAM Intraoral video camera.
SIROCAM PC Computer with installed SIDEXIS software and video camera.

The patient and image database is stored on the local hard disk of this
computer.
SIROCAM workstation Computer with installed SIDEXIS software and video camera.
The patient and image database is stored on the hard disk of an X-ray
PC or SIROCAM PC which can be accessed through a network.
STP cable Shielded twisted pair (STP) cable means a shielded multi-core cable
in which two cores are twisted with one another. The maximum cable
length between a workstation and a HUB, switch, etc. is 100 meters.
In installations with wall sockets the lengths of exposed cables and
cables running in the wall must be added. Cat5 STP cables are rec-
ommended for use with the SIDEXIS X-ray hardware.
Switch Device which similarly to a HUB forms the central transfer point for a
network with cabling in star such as 10BaseT or 100BaseTx. Like the
HUB, a switch on the one hand assumes the role of a repeater which
amplifies the signals. On the other hand, the jointly-used line (bus),
known for example from 10Base2, is practically concentrated in the
switch.
However, in contrast to the classical HUB, a switch has a certain
“inherent intelligence”. It is used for example to interconnect different
network types such as 10Base2 and 100BaseTx. The switch is able
to compensate for the different speeds. The data packets hence
undergo certain modifications.
System DSN The system Data Source Name is used to access the SIDEXIS data-
base via ODBC. The DSN of the SIDEXIS software makes it possible
to find and utilize the database.
TCP/IP Transmission Control Protocol/Internet protocol. This protocol family

enables communication between different computer worlds and in
wide area networks (WAN).
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TIFF Stands for Tagged Image File Format. This is a very flexible and
widely-used graphics format.
USB Universal Serial BUS

The USB is an I/O interface for a very wide variety of peripheral
devices. In addition to the keyboard, mouse, modem, printer, micro-
phone, loudspeakers, camera, scanner, etc., each new peripheral
device usually requires a different interface.
The USB knows only one type of connector for all devices, thus pre-
venting connection mix-ups. The devices are identified by the
USB host adapter in the computer, which also performs the basic con-
figuration.
The USB is particularly user-friendly since it does not require any spe-
cial settings such as proper termination, jumper assignments or pro-
tocol settings.
The USB connecting cable from the PC to a peripheral device must
not be longer than 5m.
UTP cable An unshielded twisted pair (UTP) cable, as opposed to an STP cable,
is an unshielded, multi-core cable, in which two cores are twisted with
one another. The maximum cable length between a workstation and
a HUB, switch, etc. is 100 meters. In installations with wall sockets the
lengths of exposed cables and cables running in the wall must be
added. A distinction is made in UTP between five categories (Cat1 to
Cat5 or UTP1 to UTP5). UTP3 is used for example for 10BaseT and
100BaseT4 networks. UTP5 is used in 100BaseTx and can thus be
used in SIDEXIS as an alternative to the recommended Cat5 STP
cable.
WAN Wide Area Network. Network that spans wide geographical distances
by means of remote data transmission (modem, ISDN, etc.).
Warm start Jump to the so-called warm start address. In a computer, the
[Ctrl]+[Alt]+[Del] key combination causes the processor system to
empty the memory and to reload the operating system. See cold start.
Western plug See RJ-45 connector
Workstation Workstation, PC
XIO Acquisition card for intraoral exposures that is plugged into a com-
puter
XOP Acquisition card for panoramic exposures that is plugged into a com-
puter
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14 Network documentation table
14.1 X-ray components
X-ray component IP address MAC address
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14.2 Computer
Computer name Workgroup/Domain IP address
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15 SIDEXIS Feedback Form –
Service Manual
FAX: ++49 (0) 6251-16-3167
General data
Date: Telephone:
Person reporting: Company:
Localization
Chapter: Page:
Description
Error message
Suggestion for improvement
Wrong information
Misleading formulation or illustration
Insufficient information or description too short
Superfluous information or description too detailed
New topics or additional chapters necessary
Inconsistencies (contents, choice of words, terminology, etc.)
Orthography, punctuation, formatting, layout

Description
File attachment on floppy disk called:
Internal notes
Priority (1 = very important, 5 = not required): 1 2 3 4 5
Timetable (1 = very urgent, 5 = not critical): 1 2 3 4 5
Processing notes:
Person responsible: Date:
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2 Installation and initial startup of the X-ray components 13

3 Configuration of the X-ray components ....................... 29

4 SIDEXIS configuration ................................................. 39

5 SIDEXIS Manager (SIDEXIS XG 2.0 or higher) .......... 51

6 Checking the USB X-ray box ....................................... 59

8 Appendix A: Utility programs ....................................... 89

9 Appendix B: Resetting the X-ray component to the

10 Appendix C: Moving an SQL database ....................... 97

11 Appendix D: Manual connection of an SQL database . 101

12 Appendix E: SIDEXIS Version history ......................... 111

13 Glossary ...................................................................... 115

14 Network documentation table ...................................... 123

15 SIDEXIS Feedback Form – Service Manual ............... 125

Make sure to observe the relevant safety regulations when installing

ORTHOPHOS XG Networkable Intraoral XIOS USB module GALILEOS

SIVISION Treatment centers with

1.2 Conventions used in this manual

Precedes a hint which may be useful for working

1.3 Prerequisites for the installation of a

The following facts must be given before installation of the SIDEXIS

 Category 5 STP cables are used as network cables.

1.4 Version history

Management system The program SIXABCon - "Configuration of the X-ray components" is

2.1.1 Factory setting

Device type TCP/IP address

X-ray box 192.168.15.100

ORTHOPHOS (XAB) 192.168.15.200

ORTHOPHOS XGPlus DS/Ceph 192.168.15.240

2.1.2 Guidelines for TCP/IP address assignment

An IP address may never occur more than once in the network!

In order to avoid IP address conflicts, you should never operate sever-

2.1.3 Checking the existing IP addresses

Check 1. Switch on all network devices (computers, printers, X-ray compo-

Example (German language

2.2 Configuration (boot service)

Validity The X-ray component to be configured must be located in the same

An X-ray component to which an address has been assigned already

If you do not remember the IP address of a networkable X-ray compo-

Activation 1. Switch all networkable X-ray components off.

Selection There are two ways to select a new component:

Boot service The following dialog box appears:

3. Click the ""OK"" button.

4. Switch the new X-ray component off.

After switching off a networkable, ORTHOPHOS, an ORTHOPHOS XG

2.3 User-defined configuration

2.3.1 Changing the name of the X-ray component

Explanation After successful configuration of the “new component”, you should

2.3.2 Changing IP addresses

Explanation To change the IP addresses of an already configured networkable

Edit 1. Start the “Configuration of the X-ray components” program on a

5. Now press the “Apply” button.

2.4 Functional test (test image)

The functional test is a mere simulation. No radiation is released.

Proper functioning of the X-ray component is checked with the func-

Validity This does not apply to devices in the ORTHOPHOS XG line or

Activation 1. Switch on the networkable X-ray component to be tested.

2.6.1 Local approvals

Example  In the example shown, the "Internal/external X-ray box", an

1. Depending on the type of device.

Explanation Additional X-ray components can be installed on the "Attributes" tab

Information Information can be retrieved via the following buttons:

Additional information can be retrieved via the "Extensions..." but-

Category 5 STP cables are used as network cables.

Example In the example shown, the "Internal/external X-ray box", an

Activation Start the SIDEXIS Manager via "start - programs - SIDEXIS -

Recommendation Create a link to the "SiRescue.exe" program in the start menu or