Name: Putri Azoya Monica Class: 2B Student Number: 2001122072

1. Instructional business writing

 Memo
A short notification of new information shared within a large group in an organization. The
business memo may include direct instruction or be a reference on how to complete future
tasks.
 User Manual
A guide focused on allowing the customer to use a product. Effective user manuals are
crucial to a good user experience and a happy customer. User manuals are often considered
part of technical writing, which is closely related to business writing.
 Specifications
A technical document that provides an outline of a product or process that allows it to be
constructed or reconstructed by an unfamiliar but knowledgeable user, enabling effective
distribution.

2. Informational business writing

 Business Writing
Perhaps the bulk of informational writing is report writing. Organizations rely on reports to
act, to communicate business and technical information, to capture work completed, to record
incidents, to finalize projects and recommendations, and to act as an archive. A well written
report allows the reader to easily grasp the content and, if applicable, make informed
decisions.

3. Persuasive business writing

 Proposals
These documents outline an offer of a product or service to a specific potential client. The
client proposal generally presents a project overview, benefits, timeline, costs, and
competency.
 Sales Email
An email written to a large number of people to pitch a product or service. Learn how to
write a sales email.
 Press Release
A text written for journalists and media presenting new information. The text aims to
persuade the reader to share the content through their own channels.

4. Transactional business writing

 Emails
Documents used to quickly communicate information between staff or clients in business
activities.
 Dismissal notice
This dismissal letter provides the official context and procedural details associated with
employment termination.