Professional Documents
Culture Documents
While serving as a military recuiter in 2019 to 2021, I had a leader who prioritized his need to
be the best recruiting commander within the Brigade by exceeding the standards or quota for
recruits at any cost. The problem was the process in which he took to reach this recognition
without considering the affects on his organization and recruiters, more so, during the middle of
Politics most definitely influenced this situation. With the pandemic causing chaos and fear, the
ability to gain any recruits let alone keep prospects were slim to none. The pressure from top
leadership made for stressful and tiring days for the recruiters. This in addition to being given
corrective action or administrative punishment for not meeting quotas did not assist in the
declining trust in leadership and decrease in the effectiveness and efficiency of recruiters.
“People rarely give their best efforts and fullest cooperation simply because they have been
ordered to do so. They accept direction better when they perceive the people in authority are
credible, competent, and sensible.” (Bolman & Deal, 2021) Thus was the main issue for my
colleagues and I. Though we continued with the mission, we did not feel as if our well-being
was being looked out for as long as the said leaders agenda was fulfilled.
3. Recommend how you would use organizational politics for an alternative course of action
1
We often hear “first impressions are critical.” I wholeheartedly agree with this statement. In this
instance, I feel that this commander could have better used his position to build relationships
with his organization in order to better outline his visions. By doing so, he would have been able
to at least take in the perspectives of his employees and build the motivation they would need to
ensure mission success. “The basic point is simple, as a manager, you need friends and allies to
get things done.” (Bolman & Deal, 2021) I would have also considered bargaining and
negotiation with the team. Offering incentives for their hardwork instead of solely punishing
recruiters for not meeting stats, especially during a time such as the COVID pandemic in
addition to the tragedy faced in the Ukraine, when it is a known fact that due to such, people
were reluctant to join the military. “Agreeing on criteria at the beginning of negotiations can
4. Reflect on what you would do or not do differently given what you have learned about this
frame.
In traditional organizations, we tend to see the workload as top down. What we don’t take in
show their leadership skills. In regards to this situation, I would have gathered some inputs from
my fellow recruiters and proposed some ideas on some incentives that could better assist them in
keeping up morale and motivate them to continue striving for mission accomplishment. For
example, to balance time on/off, perhaps a day or two off for the station that has the highest
number of recruits. Or even a cash incentive for the leading recruiter. Though this would apply
only to my internal station, I could propose it to the higher commander in case he would like to
2
Reference
Bolman, L. G., & Deal, T. E. (2021). Reframing Organizations: Artistry, choice, and leadership