Operations Management of Grab

1. Company Overview and Introduction

2. Inventory Management
3. Supply Chain Management
4. Product Management
5. Design of Goods and Services
6. Conclusion
7. References
 Company Overview and Introduction

Grab Holdings Inc., commonly known as Grab, is a Singaporean multinational technology company.[9]
[10] It is the developer of the Grab super-app, which provides users with transportation, food delivery
and digital payments services via a mobile app. Grab currently operates in Singapore, Malaysia,
Cambodia, Indonesia, Myanmar, the Philippines, Thailand and Vietnam. It is Southeast Asia's first
decacorn,[11][12] and the biggest technology startup in the region.[13]

Founded by Anthony Tan and Tan Hooi Ling in 2012 as the MyTeksi app based in Kuala Lumpur,
Malaysia, it expanded the next year as GrabTaxi.[14] It has since expanded into other services, following
the super-app model. In 2014, it moved its headquarters to Singapore and rebranded as "Grab".

Inventory Management

Inventory management refers to the systematic process of sourcing, storing, and selling raw

materials, components, and finished goods. In business terms, inventory management includes

having the right stocks, at the right levels, at the right place, at the right time, and at the right

cost and price.

Terms of service

-Platment and Rewards.

-Transport, delivery and logistics

-Paylater

-insurance

Code of conduct

-Driver/Delivery partner

-consumer

-supplier

-Merchan

Design of Goods and Services

 Grab started out as a taxi-hailing app, and has extended its products to include ride-hailing,
food, grocery and package delivery, and financial services.

The Grab app assigns taxis and private hire cars to nearby commuters through a location-sharing
system.[17][110][111] Grab has a food delivery service GrabFood and on-demand delivery
services GrabExpress, GrabMart and GrabAssistant.[112] Grab's fintech services include
payments, insurance, micro-investment and financing to consumers, micro-entrepreneurs and
small businesses through its Grab Financial Group.[113] Grab has a B2B marketplace with ads
creation and business insights tools via GrabMerchant. It also has a B2B service called
GrabDefence, which was developed as a fraud detection and prevention toolkit to third parties.
[114]

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