With the possibility of the surge in enrollees, it would be best for

institutions like South East Asia Medical School to consider using strategic
business analysis. This is because business analysis tools and techniques can
help higher education leaders plan strategically and smartly for both the short-
term and longer-term to ensure business agility and continuity in a constantly
changing environment. A business analyst can evaluate what the academic
institution does and can do in the operational context to build use cases to
help meet the school’s learning goals. Looking at business processes,
application systems, business information, resources, and current and future
students’ needs to determine how to securely deliver courses online, these data
points help decision makers fully understand their institution’s and
stakeholders’ needs to decide if they will re-open their campus, plan for online
or choose a hybrid model. Considering the large number of the present and
future stakeholders, it is very crucial to know their needs and ask the right
questions to help decision makers develop an effective response to the crisis.