Sl. No.

Bidder Name RFP Page

3 31

IBM

4 32

IBM
5 33

33

IBM

6 35

IBM
7 42

8 46

9 57
10 58

11 61

12 134

13
 4.35

6.51

IBM

1
RFP Clause NO.

5.2.1.4 Finance & Accounts

5.2.1.7 Company Borrowing and Company Investments

5.2.1.8 Risk Management & ALM

5.2.1.10 Procurement Management including Vendor Managem

5.2.2.2. Schedule II- Design

5.2.6 Module Integration

5.2.10 Training

6.2 Annual Technical Support

6.2 Annual Technical Support

6.5 Software License Management

9.17 Annexure-17: Proposed Solution

Procurement management
Finance & Accounts incl. Asset

Finance & Accounts incl. Asset

FRS- Procurement Management, FRS No-5

Existing Clause

The system shall also have the provision for maintenance of rent module,
vehicle insurance and other miscellaneous activities conducted by Admin
department.

5.2.1.7 Company Borrowing and Company Investments

The bidder shall provide borrowing solution (Treasury solution) to cater to
the borrowing and investment need of CFHL. The system shall be capable
of managing CFHL’s holding and track treasury transactions such as
interest payments, interest receipt, bank investments, loan from NHB and
other financial institutions with complete integration to accounting module.

The risk management solution shall also help in providing regression

analysis and forecasting solution.

The bidder shall provide a Procurement Management Solution including

Vendor Management System to manage CFHL’s relationship with third
party vendors

i. The Bidder shall design, implement, commission, and maintain the Cloud
based Data Center and Disaster Recovery center. Refer the detailed
requirements and technical specifications mentioned in the annexure 2.

The selected bidder should provide unlimited access to API for the
proposed solutions. CFHL will access then as and when required during
the tenure.

The Bidder shall be responsible for training CFHL employees on the

application(s)/ system operations, error handling, system administration,
configuration, routine maintenance, data backup, archival, daily jobs, batch
uploads, interface with respect to the Core Business System. Bidder should
conduct all trainings onsite in hybrid model. Onsite training should be
conducted in CFHL premises

xvii. As a part of Software Maintenance Services during the contract

period, the Bidder should provide (free of charge):
b. Version Upgrades – Bidder shall ensure that software is migrated
comprehensively and correctly to higher or extended versions without any
cost to CFHL
xxi. Bidder should ensure that the Upgrades or Enhancements would not
affect the current working of the licensed software and all current
functionalities shall be provided in the upgraded or enhanced version as
well and CFHL will bear no cost for migrating the existing functionality to
the new version

i. The Bidder must furnish a comprehensive list of the licenses that the
Bidder proposes to procure to implement the proposed Core Business
Solution and related infrastructure and security. However, CFHL will
prefer to go with enterprise-wide perpetual licensing model.

Dedicated instance for the "Procurement Management including Vendor

Management"

The bidder should provide complete solution for e-procurement including

the following functionalities

1. Indenting
2. Preparation and mapping of tender/auction documents
3. Publishing of the tender/auction on the portal
4. Invitation to all suppliers/Customers
5. Submission of bids by suppliers /Customers including e-payment for
EMD etc.
6. Digital Signing of Bids and bid documents.
7. Bid submission
8. Prequalification evaluation of bids
9. Technical evaluation of bids
10. Reverse Auctions should support multiple auction types & format
11. Forward Auction should support multiple auction types & format
12. Commercial evaluation of bids
13. Award of the contract and Purchase Order/Work Order.
14. MIS Reports.
15. Integration with ERP operating.
16. Help Desk facility.
System should provide stand alone and consolidated trial balance and
financial statements for the organization. Along with Extraction of GL
reports at Company level.

System should maintain GST information to facilitate automatic

calculation of Service tax on each invoice

The system shall be capable of e bidding process where in the bidder will
apply and register online for the purpose of bidding.
Query / Suggestions

Core Team Training

Technical Team Training
End User Training
What are the number of entity within "Can Fin Homes Ltd
(CFHL)."?

As per the requirement, e-bidding is to be done in the SAP

system. In SAP, the SAP Product 'SAP Ariba". Below are the
issue with Ariba wrt to the compliance.

A) Ariba is avaibale as software as service model, i.e. Ariba

application will be hosted by the OEM(SAP) and data will be
stored on there hardware not on the cloud platform of CFHL.

B) The server of Ariba is not located in the Indian

jurisdication(Hosted in USA).

C) As the e-bdding sytem is available on cloud, there will be

some restriction in the integration of e-bdding sytem with the
backend SAP Procurement system.
Sl. No. Bidder Name RFP Page

IBM

1 32

IBM

2 33

IBM

3 42

IBM

4 46

IBM

5 57
 IBM

6 61

IBM

7 NA

IBM

8 NA
 IBM

9 NA
RFP Clause NO.

5.2.1.7 Company Borrowing and Company Investments

5.2.1.10 Procurement Management including Vendor

Management

5.2.6 Module Integration

5.2.10 Training

6.2 Annual Technical Support

6.5 Software License Management

Annexure-2,
Particulars: Finance & Accounts incl. Asset
ID: 4.35

Annexure-2,
Particulars: Finance & Accounts incl. Asset
ID: 6.51
Annexure-2,
Particulars: Procurement Management
ID: 5.2
Existing Clause

5.2.1.7 Company Borrowing and Company Investments

The bidder shall provide borrowing solution (Treasury solution) to cater to the borrowing and
investment need of CFHL. The system shall be capable of managing CFHL’s holding and track
treasury transactions such as interest payments, interest receipt, bank investments, loan from NHB and
other financial institutions with complete integration to accounting module.

The bidder shall provide a Procurement Management Solution including Vendor Management System
to manage CFHL’s relationship with third party vendors

The selected bidder should provide unlimited access to API for the proposed solutions. CFHL will
access then as and when required during the tenure.

The Bidder shall be responsible for training CFHL employees on the application(s)/ system operations,
error handling, system administration, configuration, routine maintenance, data backup, archival, daily
jobs, batch uploads, interface with respect to the Core Business System. Bidder should conduct all
trainings onsite in hybrid model. Onsite training should be conducted in CFHL premises

xvii. As a part of Software Maintenance Services during the contract period, the Bidder should provide
(free of charge):
b. Version Upgrades – Bidder shall ensure that software is migrated comprehensively and correctly to
higher or extended versions without any cost to CFHL
i. The Bidder must furnish a comprehensive list of the licenses that the Bidder proposes to procure to
implement the proposed Core Business Solution and related infrastructure and security. However,
CFHL will prefer to go with enterprise-wide perpetual licensing model.

System should provide stand alone and consolidated trial balance and financial statements for the
organization. Along with Extraction of GL reports at Company level.

System should maintain GST information to facilitate automatic calculation of Service tax on each
invoice
The system shall be capable of e bidding process where in the bidder will apply and register online for
the purpose of bidding.
Query / Suggestions

As per the licensing policy of OEM(SAP), the license cost of SAP depend upon the revenue of the organization.

So, request you to provide the revenue of the current Fiscal year and projected revenue for the upcoming 8 years.

As per the licensing policy of the OEM(SAP), the license cost of e-procurement/Auction system is based on the proc
amount/sale amount.

Request you to provide the amount of e-procurement & Auction done in the current Fiscal year as well as projected e
procurement & e-Auction(forward & reverse) for the coming 8 year contract .

In this clause there is a requirement of unlimited access of API, which is not in compliance with the OEM(SAP) lice
policy
As per the licensing policy of SAP, the third party integration has impact on the licensing price

So, request you to provide the number of transactions posted in the SAP system through the API(Annual basis).

As per the requirement of RFP on-site training is to be given to the Core Team ,Technical Team ,End User etc.
However there is no mention of the number and type of users which are to be trained. To get the training effort , requ
provide the below information:
a) What will be the location of the training(Only central project site Bengaluru or also at the regional location)?
b) What will be breakup of the users(Core team, technical team, end users etc.)?
c) What will be the frequency of training( Only one time training or periodic refresher training is also required)?

As per the OEM policy(SAP) the version upgrade may have impact on the licensing cost.

Hence request you to exclude the given clause from the RFP.
As per the clause, the license of the SAP components(Finance & Accounts incl. Asset , Borrowing & Investments, Ri
ALM & Procurement Management), depends on the number of users. So, request you to provide the following inform

What are the total number of SAP users?

What are the breakup of the user(Function wise such as:
a) Number of Finance & Account user)
b) Procurement/contract users
c) How many of the users(function wise) will do the business transaction?

As per the Functional requirement, the system should provide the strand alone and consolidated trail balance etc.

For the consolidation scope, request you to provide the number of entity within "Can Fin Homes Ltd (CFHL)."?

As per the requirements calculation is to be done by the system.

However there is no mention of GST filing in the GSTN portal.

Request you to provide the following details:

a) Is there as need of automatic filing of GST in the GSTN portal?
b) If yes, what are the expectation on the interface requirement?
As per the requirement, e-bidding is to be done in the SAP system. Below are the limitation of SAP e-bidding/Auctio
system(Ariba available on SaaS model):

a) Ariba is available as software as service model, i.e. Ariba application will be hosted by the OEM(SAP) and there w
a dedicated instance for CHFL. This will not be as per the compliance requirement mentioned in the RFP Section "9.7
Annexure-17: Proposed Solution".

b) The server of Ariba is not located in the Indian jurisdiction(Hosted in USA).

Request you to provide clarity on the e-procurement and Auction system.