1.

Basic Info
- Model Name : R5
- S/W version : N/A
- F/W version : N/A

2. Symptom:

Horizontal band over scan area.The band

-

disappears on using Q SCAN option.

3. Reason:

- TGC part of CP faulty

4. Solution:

- Replace CP board.
1. Basic information

A. Model name :R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- System hang up while booting

3. Reason

- Defective DDM

4. Solution

- Replace DDM module

1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- HDD not recognized

3. Reason

- PC failure

4. Solution

- Replace the PC
1. Basic information
A. Model name : R5
B. S/W Version : NA
C. F/W version : NA
2. Symptom

- Monitor Flickering after replaced the main board

3. Reason
- Dip switch mismatch
4. Solution
- Select LCD/LED switch on the main board, please see attached file.
1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- Booting failure

3. Reason

- HDD itself, main board (PC parts) malfunction

4. Solution

- Reload the SW

- Change the HDD

- Replace the main board (PC board)

1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- Booting failure

3. Reason

- HDD bad sector or main board malfunction

4. Solution

- Reinstall SW

- Change HDD

- Change main board

1. Basic Info
- Model Name : SonoAce R5
- S/W version : N/A
- F/W version : N/A

2. Symptom Machine does not boot up

- The problem is that whenever we tried to start the ultrasound, the machine starts but after 5
second it’s turned off automatically.

- Replaced the DDM. but nothing changed.

- Replaced the ADM board (Assy trans) but, the same symptom persists.

3. Reason
- Defected on Ass'y PC part

4. Solution

- Replace the PC part. (Not whole main board)

1. Basic information

A. Model name : R3

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- Booting failure, error message

3. Reason

- SW failure

4. Solution

- Mostly, booting failure is from PC section (ex, SW, HDD itself or PC module)

- Please see attached manual to check the SW.

1. Basic information

A. Model name : R5

B. S/W Version : NA

C. F/W version : NA

2. Symptom

- 90˚ rotated image printed out

3. Reason

- “abnormal” printed image case in UP-D897

4. Solution

- Please try this setting when you faced any “abnormal” printed image case in UP-
D897