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anyone good with this model?

after load ldr successfully


but capacity shows 1, then when I enable back 411. it
becomes undetected. I disabled h1 and h2 suspected
damaged. physical checking I dont see any scatch.
Patient HDD ID:
WD10SMZW-11Y0TS0
PCB: 800069
Patient HDD Failure Symptoms:
Undetected
Data area was not accessed
WD SMR Palmer HDD Repair and Data Recovery Steps:
01: The user has swapped with one firmware unlock PCB of
800066 and the patient HDD was connected to DFL-SRP data
recovery hardware;
02: Enter Kernel mode, backup rom, disable 411;
03: Firmware restart and re-enter program;
04: Backup firmware module 190;
05: Test firmware modules and found module 03 was damaged,
checksum error;
06: Repaired module 190 and fixed the 03 corruption issue;
07: Enable 411 and firmware restart;
08: Install original 800069 USB PCB back and connected the
external HDD to DFL-URE;
08: Load module 190/T2data to RAM within the data recovery
software.
DOLPHIN DATA RECOVERY
SOLUTIONS FOR WESTERN DIGITAL
HDDS WITH HEAD FAILURE
DATA RECOVERY TOOLS & HDD FAILURE, DFL CASE STUDIES & FAQS, NEWS RELEASES

Dolphin data recovery hardware tools have very good data recovery solutions to get the lost
data back from Western Digital hard drives with head failure.

Head failure means the patient drive has something wrong on the hard drive read or write heads
and therefore the data area could not be accessed normally.

Head failure can be weak head, single head damage, multiple heads damage or total heads
damage. To fix these hdd head failure, users get the following data recovery solutions from
Dolphin data recovery hardware tools:

01: Head map setup, users can image data from good heads first and then weak heads;
02: Edit head map in RAM, enable or disable heads easily;
03: Head map editing in ROM, users can turn off heads to find out which heads are damaged;
04: Adjust adaptive parameters/head flying height to enhance the heads’ read/write
capabilities(Unique and innovative data recovery solution);
05: Edit mrjogs parameters/module 47 regeneration;
06: Heads read/write test;
Above functions are available within DFL-WD hdd firmware repair tool.
07: WD standard head replacement tools and WD SLIM hdd head replacement tool to swap
heads in clean room environment.

Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID:


dolphin.data.lab
JULY 24, 2023/2 COMMENTS/BY STANLEY MORGAN

UNIQUE DATA RECOVERY SOLUTION


FOR WD HDD WEAK HEADS
DFL CASE STUDIES & FAQS, NEWS RELEASES

Dolphin Data Lab has created one unique firmware repair and data recovery solution for Western
Digital slow hard drives including the WD SMR hard drives. This new function is called ‘Adjust
Adaptive Parameters’.

Western Digital HDD Slow Issue types:


01: Firmware slow-users can fix the corrupted firmware modules to fix the slow issue. DFL-WD
HDD Repair Tool offers one-click slow fix solutions: Common>Common Repair>Slow Fix for
traditional WD hard drives and DFL-DDP data recovery tool offers easy-to-use slow fix for
WD SMR hard drives: DDP>Western Digital>Change Disk Configuration>Set the sector r/w
response time.
02: Physical slow-users need to use the new data recovery solution to enhance the head r/w
capabilities and make the drives read/write quickly. Menu path within DFL-WD hdd repair
tool: Common>Adjust Adaptive Parameters

Please note: Some WD hard drives are full of bad sectors due to head corruption and users need
to swap heads to fix and get lost data back.

Users can watch the video instruction here on how to use ‘Adjust Adaptive Parameters’ for
data recovery without head swap.
Any question is welcome to sales@dolphindatalab.com or add Dolphin Skype ID:
dolphin.data.lab
JULY 19, 2023/0 COMMENTS/BY STANLEY MORGAN

SEAGATE HDD LED FIX NEW DATA


RECOVERY SOLUTION
DFL CASE STUDIES & FAQS, NEWS RELEASES

Dolphin Data Lab has created one new Seagate hdd firmware repair function specially for fixing
Seagate faulty hard drives with LED status.

For Seagate patient hard drives, users cannot enter F3 T> and cannot do anything further to
repair the corrupted firmware modules if the hdd suffers LED failure. It is something like the
bluescreen of the computers.

To fix the Seagate LED HDD, there’re several methods:

01: Short connect;


02: Hot swap;
03: Boot ROM write+Loader
Now we create the 4th new and easier method: Disable Subsystem of the SA and this is
something like the ‘disable 411’ within WD hard drive firmware repair software, very easy to
use and very helpful in many Seagate LED cases.
Users can open DFL Seagate HDD repair tool, enter the software, select ROM
Operations>ROM Edit>Disable Subsystem

Next users just need to write new rom to HDD and then users can bypass the LED status, go to
COM terminal and enter F3 T>, finally users need to write back the original rom after firmware
repair.

Next users can open DFL-DDP data recovery software and get all the lost data back easily.

Any question is welcome to sales@dolphindatalab.com or add Dolphin skype ID:


dolphin.data.lab
JULY 11, 2023/0 COMMENTS/BY STANLEY MORGAN

WESTERN DIGITAL SMR PALMER


PCB800069 HDD REPAIR AND DATA
RECOVERY STEPS
DFL CASE STUDIES & FAQS, NEWS RELEASES

This is one successful case study of Western Digital Palmer HDD with PCB number 800069 for
one DFL user in Italy.

Patient HDD ID:


WD10SMZW-11Y0TS0
PCB: 800069

Patient HDD Failure Symptoms:


Undetected
Data area was not accessed

WD SMR Palmer HDD Repair and Data Recovery Steps:

01: The user has swapped with one firmware unlock PCB of 800066 and the patient HDD was
connected to DFL-SRP data recovery hardware;
02: Enter Kernel mode, backup rom, disable 411;
03: Firmware restart and re-enter program;
04: Backup firmware module 190;
05: Test firmware modules and found module 03 was damaged, checksum error;
06: Repaired module 190 and fixed the 03 corruption issue;
07: Enable 411 and firmware restart;
08: Install original 800069 USB PCB back and connected the external HDD to DFL-URE;
08: Load module 190/T2data to RAM within the data recovery software.

HDD Repair Tools and Data Recovery Tools used in this case study:
DFL-WD hdd repair tool
DFL-URE data recovery software
Patient HDD iD:
WD5000BEVT-60A0RT0
PCB: 1672
Microcode: 14003R
Patient HDD Failure Symptoms:
Undetected
Modules were not available
HDD Repair and Data Recovery Tools used in this case
study:
DFL-WD HDD Repair Tool
DFL-DDP Data Recovery Tool
HDD Repair and Data Recovery Steps:
01: Backup ROM and disable 02 and firmware restart;
02: Diagnosed the firmware modules and found out the
microcode of the ROM and SA area was different and that
meant the PCB was not original, the rom microcode was
14003R and the SA microcode was 140028;
03: Next Dolphin engineer found loaders of 14003R and
loaded them to RAM automatically;
04: Backup original firmware modules and rom modules;
05: Fix slow issue;
06: Regenerate original ROM and write original ROM;
07: Open DFL-DDP data recovery software and all lost
data was recovered.
Pre amp find Seagate
Seagate 500gb
ST500DM002
100774000

Busy Status

Log Report :

Boot 0x20M

SpinUp

Trans
Rst 0x20M Thermistor Temp 0018
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0
PreampFaultStatus = 00C0

PreampFaultStatus = 00C0
 SIM Error 1002 LBA 00000000000BFD4D FD FCFFF3FF
 RW Error 44440080

LED:0x000000BD FAddr:0x00006454

LED:0x000000BD FAddr:0x00006454

Solution change pcb not working head problem


I have an ST2000DM001 drive that cannot read servo and am looking for a donor to do a head
swap. The drive spins up, clicks 11 times and shuts down. Terminal gives the following:

Boot 0x40M
Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame 0980 004B 03B4 39C0 0008 0000 0000 0000 0D0F 0000 0000 0000 0000 0000
0000 0000 5C5F D5B3 FFFF 2000 DBD5 0000 0000 4DA3 0000 4DA3 0000 2247 0000 0020
001A 0007 0010
FAIL Servo Op=0100 Resp=0003
ResponseFrame 0180 004E 03B4 3A00 0008 0000 0000 0000 0D01 0000 0000 0000 0000 0000
0000 0000 5C5F D5B3 FFFF 2000 DBD5 0000 0000 4DA3 0000 4DA3 0000 007F 0000 0020
001A 0004 0000
...:
and the last entry is repeated 9 more times before spin down.
According to donordrives.com, matching criteria include the following

Hard Drive Match Criteria (for Head Stack Assembly replacement or Platter Swap).
1. Full Model Number. Example: ST9640320AS, ST31000528AS

2. Site Code. Example: TK, AMK, KRATSG, WUXISG

3. Full part number or first 3 characters in serial number.


Example: 9Y7389-301, 9JU138-302, 5MA84KC2, 9ND29XWG

4. Firmware. Example: CC44, 0005HPM1

I can’t seem to find a matching donor and according to the article “Seagate Head Swap
Compatibility & Donors” included on the U-Disk, apparently incompatible drives can make
perfectly suitable donors. My customer brought the following drives, the second to use as a
potential donor. I don’t want to use the second drive without more assurance that it will match:

Patient:
Seagate 2000GB
SN: S240G375
MODEL: ST2000DM001
PN: 9YN164-570
FW: CC9E
Date: 12493
Site: SU
Head map: 0 1 2 3 4
Donor, customer proposed:
Seagate 2000GB
SN: Z1E7EHS4
MODEL: ST2000DM001
PN: 1CH164-510
FW: CC27
WWN: 5000C500664A37AE
Date: 14324 Site: TK
PCB ok or not

Connect PCB Only And Let It Stay On For 15 Minutes Then Run
WD Tool ,Select Kernel Mode And Select Autodetect [ You Get
Something Or Not  ] . If You Swapped U12 To Donor PCB U12
Slot Then i See No Reason That The Board Will Die .Other That
The Preamp Of The HSA Was Bad And That Killed The MCU Of
Your New Board .BAD Preamp Will Never kill ROM  .I Had a
Similar Case Day Before That i Have Completed 100%

study case wd3200AAjs-00L7A0

firstly the customer said "my hdd had fall down"


i checked the hdd by connect pwr ,hdd start click
so , directly i got donor and start to change head
hdd read OK and i start to read sa mod but copy 0 had many
error
so i tried to save copy 1
then write to head 0 but unfortunately fail
so i write all mod to new donor after formatting SA then i did hot
swap
data back
WD Head Changing reqiurment

have very good data recovery solutions to get the lost data back
from Western Digital hard drives with head failure.
Head failure means the patient drive has something wrong on the
hard drive read or write heads and therefore the data area could
not be accessed normally.
Head failure can be weak head, single head damage, multiple
heads damage or total heads damage. To fix these hdd head
failure, users get the following data recovery solutions from
Dolphin data recovery hardware tools:
01: Head map setup, users can image data from good heads first
and then weak heads;
02: Edit head map in RAM, enable or disable heads easily;
03: Head map editing in ROM, users can turn off heads to find out
which heads are damaged;
04: Adjust adaptive parameters/head flying height to enhance the
heads’ read/write capabilities(Unique and innovative data
recovery solution);
05: Edit mrjogs parameters/module 47 regeneration;
06: Heads read/write test;
HDD ID Information:
Patient drive: WD20EZAZ
PCB: 2060-810011
Reported symptoms
According to the drive owner, when he was copying wedding pictures to
HDD, windows OS popup error massage called “not enough space”
HDD Repair and Recovery steps:
1.Once our user received the HDD, he checked. He found that when
power on HDD, it spin up, but then two times’ clicking and power
down. Like platter damage;
2.He tried to unlock, but same scenario. No modules showed, only
power up, two clicks, power down;
3.So he guess it can be module damaged. But couldn’t power up. He
used only pcb and disable module 02, module 411 and kernel mode. But
same clicking;
4.He found a donor PCB with same microcode HDD. Then used patient
PCB to donor for test, donor drive can be detected as normal;
5.He put donor to PAITENT HDD. Luckily the patient drive can be
detected. But after 10 seconds, gave one click and went to busy status.
Not responding;
6.He managed to power on and off till enter the inside of FW program;
7.He disabled module 02. After doing that HDD shows module and no
clicking. But once enabling module 02, start clicking again. He had to
disable again to get all modules;
8.He edited module 02 manually and write it SA. Fortunately no
clicking, smoothly worked with HEX 00;
9.DFL repaired the corrupted module 190, he then wrote it to SA and
load to RAM. “missing node function ” and “repair nodes function”
which built in version 2.31 were used for this case;
10. Two partitions are displayed properly, the image speed is quite good,
up to 150M per second.
How to recover lost data from WD SMR 800077 Carmel patient hard
drives?

2060-800077-003 HDD Family: CARMEL


WD CARMEL HDD Failure Types:
SED lock and MCU lock;
Weak heads
Slow issue by firmware corruption;
All sectors 0;
Inaccessible data area;
Common Functions to be used to repair and recover lost data from WD SMR
Carmel HDDs
HDD ROM chip pin reader to read/write ROM content;
MCU unlock ROM generation;
Disable 411;
Sector response time modification;
T2Data backup;
SMRzone backup;
190 backup, repair(Scan missing nodes, repair wrong nodes, delete
overlapped nodes, etc ), write, ram loading(T2 auto loading);
Head map set up;
etc
WD CARMEL HDD Models:
WD60EDAZ-11BMZB0 2060-800077-003 REV P1
WD60EMAZ-51TKPB0 2060-800077-003 REV P1
WD60EZAZ-00ZGHB0 2060-800077-003 REV P2
WD60EFAX-68SHWN0 2060-800077-003 REV P1
WD20EZAZ-00GGJB0 2060-800077-003 REV P1

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