Features Comparation Zimbra Mail and Hosting

Feature Zimbra Hosting Description

Calendar/contact, task,
YES YES -
sharing
Windows Mobile Support YES YES -
Outlook 2007 Support YES YES -
Zimbra is not driven by database, but file system, so
Space Unlimited YES NO
user canhave unlimited storage depending on server
storage capacity
Unlimited Send mail to YES NO Zimbra can send to unlimited user
1. Zimbra Just trace on queuing module and
Mail Bounce Trace YES YES releasemail
2. Mail hosting must be contact web hosting
1. Zimbra can check undelivered mail and
Notification undelivered settingpostmaster by self
YES NO
mail
2. Mail hosting must contact webhosting

Universal Desktop Client YES

NO
1. Zimbra has a great spam filter, and you can
Filter spamming customizethe filter as you wanted
YES N/A
2. Mail Hosting is depending on each hosting
1. Zimbra has a mailbox backup and restore
Backup mail feature oninterface user
YES N/A
2. Mail hosting don’t have feature backup and
restoreinterface
Chat
YES NO Zimbra has ability to chat

Email Log History Administrator can watch any incoming/outgoing

YES NO
emailthrough user’s email

Lighter than other

YES NO Zimbra is faster than any other mail services
platforms

Directory Service 1. Zimbra has its own Directory Services, namely

LDAP, using Open LDAP and can also be
YES NO connected to ActiveDirectory (For External
Authentication and Global Address List)

2. Mail hosting don’t have directory service

Store email messages in 1. Zimbra does not store email messages in the
the filesystem database, but in the filesystem, so there are no
limitations like other products.
YES NO
2. Zimbra has been tested for up to 40 million
users in one company (Comcast USA).

Apple iSync Support User with iPhone/Mac can use this

YES NO
feature asautomatically sync to
your device
 Features Zimbra Hosting Description

Email grouping YES NO

Zimbra have SOC 2 certification, HTTPS encryption for all

pages,
encryption of sensitive data at rest, multi-factor
authentication options,
and data backup in multiple locations/GEO regions.
Data Security YES NO Many businesses
are not comfortable to use Google to manage their
private data over
Google. Zimbra provides the required level of privacy
and security to
small and large businesses.
Zimbra have full control as an administration for
security and admin which is managed or managed by
Security and admin controls YES NO yourself according to your needs. This includes
synchronizing email with various other platforms such
as Gmail and Yahoo.
User can send many attachments, it’s depending the
Unlimited Attachment YES NO
recipient capacity not the sender.
User account unlimited YES YES Zimbra is light enough even though it's user unlimited
 Comparison GMO Altus and zimbra mail

Feature Zimbra GMO Details

Mail Client Yes No Only OS without any software installed

Limited Capacity No Yes Zimbra need self Provided Device /GMO Based on Subscription

Security Enchanment Yes No Zimbra can run on closed network only

Cloud Based No Yes GMO is hosting / VPS provider

On Site Engineer Support Yes No We can provide direct support on site

Monthly Report Support Yes No We provide monthly reports directly to clients

Monthly Data Backup Yes No We provide support for monthly or yearly data backups

Monthly Subscription Fee No Yes GMO based on subscription package

Sulution if any problem

Description Action
Protection from spam Tune up spam and antivirus features in Zimbra mail
Storage error Configuration raid on Zimbra server
to make it easier change the hard drive
Cannot send and receive mail - Check log history mail and release mail on queuing menu
- Check network connection
- Check Zimbra configuration

Fully backup zimbra Email configuration according to a predetermined schedule

Attachment size setup Configuration on admin GUI Zimbra to add attachment size
Infected by spam Scan with Zimbra antivirus ( clam av ) and automatic delete by
Zimbra , if still problem recovery with mail backup Zimbra
Zimbra some service not running Check zimbra configuration on linux centos
SLA SLA uptime 95% direct support L2 CAJ for handling problem