Email Security

Private & Confidential

Agenda

1 Cyber Security Product Portfolio

2 Drivers of email security

3 Solution overview

4 Value Proposition

2
Cyber Security Product Portfolio
1 2 3 4 5

Endpoint Email Web Virtual Multifactor

Security Security Security Firewall Authentication
Protect your Block spam, virus, Eliminate online Safeguard your Verify your
devices like malware, phishing threats when business against remote
smartphones, & impersonation you visit sophisticated workers
laptops, tablets attacks websites threats

A suite of enterprise grade

smart cyber security products

3
Why Email Security?

Data Loss Financial Loss Reputation Loss

Loss of Some employees Management

Customers may lose jobs time to Clean-up

Impact of a cyber attack

Source: Mimecast Cyber Report 2019

4
How email is #1 threat vector

Spyware may be sent as an

Viruses can spread through
attachment in an email and
email to your entire contact
allow criminals to access
list without you knowing it
your information

Email phishing scams can

trick you into giving up
Spams can get through your
personal information. They
filter and fill your inbox with
appear to be emailed from
unsolicited mails
your organization or
companies you trust

5
Rise in cyber attacks since Covid-19 outbreak
FirstCloud Email Security uses Cisco + Proprietary technologies

FIRSTCLOUD MAIL SECURITY

The market leading Enterprise-grade email security service
that your business deserves!

7
Multi-Layered Defence using ESA/Ironport, TALOS and FirstWave

Advanced
Anti-malware

Advanced Antivirus Deep message Cisco ESA Platform Layer

inspection (formerly Ironport)

Anti Spam – reputation, Reputation

anti-spoofing, anti-relay Scoring Cisco Talos Database
Connected to Cisco’s Globalthreat
intelligence database with up-to-
date knowledge of malware, virus
Advanced phishing/BEC,
Intelligent search and ransomware threats.
Text analysis,
and retrieval
Classification, and filtering FirstWave Platform
Layer using Cisco
ESA and Talos FirstWave
Archiving, replay, Platform Layer
E-discovery & advanced reporting Policy enforcement

Advanced Picture analysis, Data loss prevention

Classification, and filtering

8
A Comprehensive Email Security Package
Advanced Protection for both Inbound and
Outbound Emails
• Stop known viruses and advanced threats from
reaching the customer’s mail server: anti-virus,
anti-spam, anti-phishing, anti-ransomware
• Strong Impersonation controls to prevent C-level
fraud (Whaling)
• Advanced filters to block forged and phishing
email attempts using machine learning
• Apply advanced Content Control Filters to check
marketing spam, profanity, invoices, abuse etc.
• Scans for clean, suspect and malicious URLs
• Checks for IP and Domain reputations
• Uses SPF to detect and block spoofed emails
• Performs DMARC validation. Uses authentication
against established DKIM and SPF standards to
block fraudulent RS Brothersivity appearing to
come from domains under your control
• Real-time security updates from Cisco Talos, the
world’s largest threat intelligence service
• Apply Email Data Loss Prevention with PCI/
Credit Card filters, and Custom Keyword Filters
• Opportunistic TLS Encryption of all emails
Advanced Security Policy Enforcement
Features
• Granular Email classifiers and Email policy filters
• Granular security filters and content policy filters
that can be applied for both Inbound and
Outbound emails
• Delivers an additional layer of advanced inbound
and outbound email security for Office 365
Exchange Online (SaaS) customers. Outbound
emails sent from the Office 365 cloud are
verified using DKIM authentication
• Centralised policy view and management for
single domain and across domains
Strong Analytics, Reporting and Controls
• Comprehensive search, retrieval and replay of
inbound and outbound emails for a retrospective
time- period of up to 32 days. Can be extended.
• Real-time analytics dashboard on safe, blocked
and quarantined emails, with granular info
• Email self-release (user) and Administrator
release options available
• Online, Offline and Scheduled threat and usage
reports can be generated for management
Secure Role-Based Access Portal with rich
administration features
• Centralised view of domains, sub-domains, and
users, with their privileges
• Centralised view on policies available to enforce
and being enforced
• Centralised view on historical and real-time
reports
• Customer may have multiple administrators for a
single account. Each administrator can have a
unique login and be provided full access or read
only privileges specific to each user. This
functionality allows a unique, single “Admin
User” account that can create multiple
administrators.
Additional Value-Adding Features
• Mail system failover supported
• Alerts on Email system unavailability
• Email spooling: disaster recovery service that
supports spooling of inbound emails that can’t
be delivered due to your mail server being
unreachable or unavailable for up to 5 days
13
 250+
100 TB
Full Time Threat Intel
Of Data Received Daily
Researchers

1.5 MILLION MILLIONS

Daily Malware Samples Of Telemetry Agents

600 BILLION 4
Daily Email Messages Global Data Centers

16 BILLION 24 –7 –365 Over 100

Daily Web Requests Operations Threat Intelligence Partners

30 years building
Global
the world’s
scanning
networks
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The FirstWave Multi-Tenant Portal provides full control

WE APPLY BEST PRRS BrothersICES

TEMPLATES

Sender Reputation Filtering Drop

Anti-Spam Drop/Quarantine

Anti-Virus Drop/Quarantine

Portal Advanced Malware Protection (AMP) Drop/Quarantine

Rewrite
Graymail Detection
Quarantine/Rewrite
Outbreak Filters

Real-Time URLAnalysis

Deliver Quarantine Rewrite URLs Drop

11
EMAIL SECURITY ARCHITECTURE

CUSTOMER FIRSTCLOUD PLATFORM External

Mail
Senders and
Receivers

12
Email Security product variants

Product flavour Feature set

Cisco & FirstWave Basic Business essentials Inbound only
Cisco & FirstWave Enhanced Business essentials Inbound + Outbound
Business Essentials (I+O) + Advanced Malware
Cisco & FirstWave Premium Protection

Refer PGT for details on each variant

13
FirstCloud Mail Security: Service Performance Levels

• Service Availability: 99.999%

• Spam catch rate: 99% or better

• Spam false positive rate 0.0001%

• Protection against Known viruses: 100%

• Virus false positive rate: 0.0001%

• Email delivery: 100%

• Email scan/processing time: < 60 seconds

14
Business Essentials Package Features proposed with this pricing

Email Security used by Governments and Financial Institutions

✓ Anti-Virus ✓ SPF Filters ✓ Single Pane Management Console

✓ Anti-Spam ✓ DMARC Validation ✓ Centralised Policy View/ Mgt.

✓ Anti-Ransomware ✓ Typo Domain Filters ✓ Advanced Analytics & Reporting

✓ Anti-Malware
✓ O365 Security with DKIM ✓ Email Trace and Replay

✓ Anti-Phishing/ Spear Phishing/ Spoofing ✓

✓ G-Suite/Gmail with DKIM ✓ Secure RBAC Portal (2FA/N-Tier)

✓ Anti-Whaling / Business Email Compromise

✓ URL Filtering ✓ Alerts on System Unavailability

✓ Impersonation controls (C/D-level Fraud) ✓ Data Loss Prevention ( Lite ) ✓ 32-day archival; option to extend

✓ PCI Compliance ✓ Opportunistic TLS Encryption ✓ Real-time access to Cisco TALOS

✓ Email Policy Filters

✓ Email Spooling ✓ 24x7 India based Tech Support

✓ Email Classifiers ✓
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TIMELINE: SERVICE CUTOVER WITHIN 3-4 DAYS

1 day Up to 3 days

Discovery Planning Migration & Cutover Acceptance In-Life

• Environment setup & • Scope finalisation • Provision • User Acceptance Tests • Monitor, post migration,
controls domain(s) on CCSP and sign-off initial period
• Requirements
• Authorisation & confirmation • Replicate & verify • Technical knowledge
privileges policies & filters sharing
• Migration sequence
• Existing security (risk mitigation) • Exceptions handling • In-life transition &
policies and filters handover
• Sign-off governance & • Supervised MX cutover
• Existing mail routes key personnel • Support procedure tests
• Mail flow tests & sign-off
• Bespoke configurations • Export policies & rules
Deploying cloud email for national delivery
service Requirement Customer Result
• Reduced internal maintenance of the • High availability
legacy system
• Increased security through authorization
• Improved visibility with a range of live
and downloadable reports • Optimal personnel utilization

• Fast retrieval and investigations with • Enhanced visibility

trace search capabilities • Self reliant solution
• Role based access model for authorised
access only
• 24/7 managed service to handle incidents
and changes
• Centralised visibility through feed to the
SIEM system

17
 Email protection for large scale education
facility Requirement Customer Result
• Implementation of cloud security • Effective monitoring & supervision
gateway regulating more than 30 million
emails a month • Improved availability & scalability

• Real-time threat intelligence, advanced • Quick & seamless integration with Gmail
content control, with ease and flexibility • Improved capacity management
in reporting, archiving and managing
organisational policies • Enhanced flexibility

• Seamless and transparent integration • Strengthened security through encryption

with existing Google mail hosting
• Quick deployment with minimal
disruption

• Full-service support delivered 24/7/365

18
TTBS Value Proposition

One stop solution for connectivity Security as a Service model

and applications Zero Capex, better ROI

All products billed by single entity Fast & Easy

i.e TTBS Easy to install, simple to use, do not
require high IT skills

Support Platform
Voice support for customers and account Single platform to manage multiple
manager security applications