April 13, 2022

Mr. Patt Rock

8th End Street, Claire
London

Ref: Complaint dated 11th April 2022

Dear Mr. Rock,

This is in reference to your complaint dated 11th April 2022 along with/sample of cloth for
examination.
The report that we have received today shows that the consignment forwarded to you was the
wrong one full of defective clothes. It was a mere mistake because of our dispatch section. We
take these very sincerely and we regret this kind of mistake which has caused you both
embarrassment and such inconvenience. In the meantime, we would like to replace your clothes
with a brand new cloth of the same brand with no shipping costs to you. We have already sent
the replacement by passenger train. You can be sure of the quality of cloth now. You can, of
course, return the clothes to us and debit our account for the loss caused to you. Also, we would
like to gift you a gift card which can be used in any of our stores.
We, again, regret the inconvenience which troubles you and rest assured that such mistakes will
be avoided in the future. We hope that you will continue shopping with us.

Sincerely,

Rozen Bree
Store Representative
Corner Textile Cloth Louis Co.
This fitness program is great experience for me. It engaged me on a healthy lifestyle with a quick
exercises and a proper diet which made me to become more energized and physically fit. As a
student, I usually don’t have time to focus on exercises because there is a lot of thing to do in
online classes, but I realized that these exercise can be helpful; it reduce my stress and I feel
more alive after workouts. So,

This fitness program is great experience for me. It engaged me on a healthy lifestyle with a quick
exercises and a proper diet which made me to become more energized and physically fit. As a
student, I rarely have time to focus on exercises because there is so much to do in online classes,
but I realized that these exercise can be helpful; it lessen my stress and made me feel more alive
after workouts.