COMPANY OVERVIEW

SRV: The Circumference

Creativity, Enthusiasm, Straightforwardness and Performance are the main 4 pillars

defining SRV and holding the company rock strong and solid. All SRVians fiercely guard
them.

SRV: The Epicentre

Great things do not come from comfort and convenience, but from challenges and
controversy.

This is what each one of us at SRV firmly believes.

We keep on challenging ourselves each day.

We have been doing so since 2011 when Vikram Kumar and Rohit Prasad started SRV
Media from a 2 BHK flat at Pune.

Today with a family of 180 experts, we manage a total budget of 100+ crores, (and counting...).

We have spread out to Pune, Ahmedabad, Kolkata, Bengaluru, Dubai, and Seattle. With
another 50,000 cities left in 192 countries in the world, we have enough room to stretch
yet!

SRV: The Goal

Becoming a reason behind our 'Client Success' with a razor-sharp focus on 'Client
Satisfaction.

What we Do @ SRV?

We are a media house. Here's our DO-List

 Social media marketing

Content marketing

Search Engine Optimisation

Branding

PR

Video making

Media buying

Website development

Mobile App development

Website Link:- https://www.srvmedia.com/

Job description

Roles and Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner as per given targets
• Follow communication scripts when handling different topics.
• Identify customer's needs, clarify information, research every issue and provide solutions and/or
alternatives.

Desired Candidate Profile

• Strong communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
• High school degree/Bachelor in Commerce Graduates

Skills Required:
• Graduation or equivalent
• 0-3 years of experience in a call centre environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills
• Ability to handle a stressful situation appropriately

CTC Offered 2.4 LPA to 3 LPA