The document discusses products and services, efficiency, effectiveness and productivity, basic business organizational structure, and the role of operations management in organizations. A product is tangible while a service is intangible. There are three measures of performance: effectiveness, efficiency, and productivity. The basic business structure includes a general manager overseeing marketing, operations, and finance/accounting departments. The role of operations management is to ensure efficient and effective business operations.
The document discusses products and services, efficiency, effectiveness and productivity, basic business organizational structure, and the role of operations management in organizations. A product is tangible while a service is intangible. There are three measures of performance: effectiveness, efficiency, and productivity. The basic business structure includes a general manager overseeing marketing, operations, and finance/accounting departments. The role of operations management is to ensure efficient and effective business operations.
The document discusses products and services, efficiency, effectiveness and productivity, basic business organizational structure, and the role of operations management in organizations. A product is tangible while a service is intangible. There are three measures of performance: effectiveness, efficiency, and productivity. The basic business structure includes a general manager overseeing marketing, operations, and finance/accounting departments. The role of operations management is to ensure efficient and effective business operations.
A product is a tangible item that is put on the market for acquisition,
attention, or consumption. We can buy, sell, store, and transport products. Mobile phones, laptops, furniture, and food items are a few examples of products. In the manufacturing industry, manufacturers buy products as raw materials and sell them as finished goods. Every product is manufactured at a cost, and it is sold for that cost. Furthermore, a product's cost can change based on its quality, marketing, and the market. Service is an intangible item, which arises from the output of one or more individuals. A transaction that does not entail the transfer of tangible products is defined as a service. These are services provided to you by other people, businesses, and the government. Some examples of services are banking, insurance, education, and transportation. Contrary to products, which have a physical existence, services are intangible and non-physical. When you book a holiday, for instance, the travel agent is offering you a service and the reservation itself is abstract and cannot be touched, stored, or transported.
Discuss efficiency, effectiveness and productivity
There are three measures of performance, these are effectiveness,
efficiency, and productivity. First, being Effective is all about completing activities so that organizational goals or objectives are attained. The main aim of an effective manager is to achieve their organizational goals irrespective of resources. On the other hand, being Efficient is all about getting the most output in the least amount of inputs. An efficient manager preserves resources while getting the most output. Efficiency is computed through the formula: Output divided by Input. There will never be a 100% efficiency because there will always be wastage during the process in achieving the goal. Efficiency is about "doing things right" while Effectiveness is about "doing the right things". Lastly, productivity is all about maximizing the use of all available resources of the company or person, especially time, and opportunity. Productivity is the effectiveness of productive effort and it relates the output of goods and services of the company to the inputs of all the resources used in the production of goods and services. In other words, it measures how well a company transforms resources into products.
Discuss the basic business organizational structure
The basic business organizational structure consists with the General
Manager in the topmost part of the structure, with the Marketing, Operations, and Finance/Accounting departments below it. In a business, a general manager's main responsibility is to oversee the work of everyone else. The wellbeing and effectiveness of the organization are within the general managers' control. In order for the business to carry out its mission, they establish the objectives that will guide all required actions. The General Managers devote a significant amount of their time to making important decisions. Under their supervision are these departments; the Marketing, which is in charge of determining the wants and needs of customers, as well as of selling and marketing the company's products or services; the Operations, which is responsible to the production of the company's products and provision of its services; and lastly, Finance/Accounting which is in charge of the budgeting, evaluating investment proposals, providing money for operations, and securing financial resources at advantageous rates.
What is the role of operations management in organizations
It is the role of operations management to make sure that business
operations are efficient in terms of using the least amount of resources necessary and effective in terms of satisfying customer needs. Operations management is the heart of any organization as it controls the whole operation system of the organization. It deals with issues including system design, operation, maintenance, and improvement for the production of a company's essential goods and services. Like in marketing and finance, operations management is charged with specific management duties. Operations management enables an organization to efficiently utilize its resources, including human labor and inputs, by ensuring that they are employed as needed. An organization's primary goal of creating a profit and maximizing its shareholders can be accomplished with the aid of operations management. In order to prevent waste and overuse of an organization's tangible and intangible assets, the cost of production is minimized. Through operations management, organizations effectively manage their products and services.
What are the key areas of operations management?
There are twelve key areas of operations management. First, forecasting is
related to using the organization’s historical data, facts, and figures, collected statistics, and details when making production decisions. Second, Human Resource Management implements continuous improvement programs for employees and institute employee satisfaction programs. Third, we have Workplace Lay-outing. It considers the placement of desks, workstations, and how materials will be delivered and used. Fourth, we have Maintenance Management. This includes maintaining people and machines, as well as processes. Fifth, is Quality Management, which involves using market research to determine customer needs and batch quality assurance testing on products and services in production. Sixth is Inventory Control. This area explains keeping a proper record about the materials and other items in stock to make sure the supply chain management process is continuing smoothly. And the other six key areas of operations management are Operations Process Flow, Materials Planning and Management, Lean Manufacturing, Supply Chain Management, Customer Service, and Basic Finance.
Discuss Products and Services
A product is a tangible item that is put on the market for acquisition, attention, or consumption. We can buy, sell, store, and transport products. Mobile phones, laptops, furniture, and food items are a few examples of products. In the manufacturing industry, manufacturers buy products as raw materials and sell them as finished goods. Every product is manufactured at a cost, and it is sold for that cost. Furthermore, a product's cost can change based on its quality, marketing, and the market. Service is an intangible item, which arises from the output of one or more individuals. A transaction that does not entail the transfer of tangible products is defined as a service. These are services provided to you by other people, businesses, and the government. Some examples of services are banking, insurance, education, and transportation. Contrary to products, which have a physical existence, services are intangible and non-physical. When you book a holiday, for instance, the travel agent is offering you a service and the reservation itself is abstract and cannot be touched, stored, or transported.
Discuss efficiency, effectiveness and productivity
There are three measures of performance, these are effectiveness,
efficiency, and productivity. First, being Effective is all about completing activities so that organizational goals or objectives are attained. The main aim of an effective manager is to achieve their organizational goals irrespective of resources. On the other hand, being Efficient is all about getting the most output in the least amount of inputs. An efficient manager preserves resources while getting the most output. Efficiency is computed through the formula: Output divided by Input. There will never be a 100% efficiency because there will always be wastage during the process in achieving the goal. Efficiency is about "doing things right" while Effectiveness is about "doing the right things". Lastly, productivity is all about maximizing the use of all available resources of the company or person, especially time, and opportunity. Productivity is the effectiveness of productive effort and it relates the output of goods and services of the company to the inputs of all the resources used in the production of goods and services. In other words, it measures how well a company transforms resources into products.
Discuss the basic business organizational structure
The basic business organizational structure consists with the General
Manager in the topmost part of the structure, with the Marketing, Operations, and Finance/Accounting departments below it. In a business, a general manager's main responsibility is to oversee the work of everyone else. The wellbeing and effectiveness of the organization are within the general managers' control. In order for the business to carry out its mission, they establish the objectives that will guide all required actions. The General Managers devote a significant amount of their time to making important decisions. Under their supervision are these departments; the Marketing, which is in charge of determining the wants and needs of customers, as well as of selling and marketing the company's products or services; the Operations, which is responsible to the production of the company's products and provision of its services; and lastly, Finance/Accounting which is in charge of the budgeting, evaluating investment proposals, providing money for operations, and securing financial resources at advantageous rates.
What is the role of operations management in organizations
It is the role of operations management to make sure that business
operations are efficient in terms of using the least amount of resources necessary and effective in terms of satisfying customer needs. Operations management is the heart of any organization as it controls the whole operation system of the organization. It deals with issues including system design, operation, maintenance, and improvement for the production of a company's essential goods and services. Like in marketing and finance, operations management is charged with specific management duties. Operations management enables an organization to efficiently utilize its resources, including human labor and inputs, by ensuring that they are employed as needed. An organization's primary goal of creating a profit and maximizing its shareholders can be accomplished with the aid of operations management. In order to prevent waste and overuse of an organization's tangible and intangible assets, the cost of production is minimized. Through operations management, organizations effectively manage their products and services.
What are the key areas of operations management?
There are twelve key areas of operations management. First, forecasting is
related to using the organization’s historical data, facts, and figures, collected statistics, and details when making production decisions. Second, Human Resource Management implements continuous improvement programs for employees and institute employee satisfaction programs. Third, we have Workplace Lay-outing. It considers the placement of desks, workstations, and how materials will be delivered and used. Fourth, we have Maintenance Management. This includes maintaining people and machines, as well as processes. Fifth, is Quality Management, which involves using market research to determine customer needs and batch quality assurance testing on products and services in production. Sixth is Inventory Control. This area explains keeping a proper record about the materials and other items in stock to make sure the supply chain management process is continuing smoothly. And the other six key areas of operations management are Operations Process Flow, Materials Planning and Management, Lean Manufacturing, Supply Chain Management, Customer Service, and Basic Finance.