X,?

&1 BVE%"#",040'&, b-$$&/0 n&-0'\-" W&#$0"

.*0'H'031T!3H3,"#",01!"0!(/&'01!",!(304'%

)&-0"1!%"1!4*0'H'031!"0!%"1!3H3,"#",01!$/3H-1!$4/!%4!/3E%"#",040'&,!1&,0!4,4%a131!(4,1!%"!*4(/"!("
%5.B9!"0!%5.8bR

c"A'\-"

@!,+!P!,&#C/"!(5+"-/"1!0&04%T!/"0",-!$&-/!-,"!&-H"/0-/"!("!(/&'01!4-!0'0/"!("!%5.,,"A"!dXXX!&-!e! S-'("!"A$/"11
@!FG!P!,&#C/"!(5+"-/"1!/"\-'1"1!$&-/!-,"!&-H"/0-/"!("!(/&'01!7I=J!+!#','#-#:!
@!8B.!P!83/'&("!("!B3?3/",*"!(5.f%'40'&,T!(-/3"!#4A'#4%"!$&-/!%4!/"*+"/*+"!("1!+"-/"1!/"\-'1"1!7LMI!D&-/1:!
@!bB!P!b4%4'/"!("!B3?3/",*"T!0&04%!("!%4!/3#-,3/40'&,!C/-0"!("1!*&,0/401!/"0",-!$&-/!-,"!&-H"/0-/"!("!(/&'01!
@!.g!P!.%%&*40'&,!g&-/,4%'V/"!*4%*-%3"!2!$4/0'/!("1!,+!"0!bB!/"0",-1!
@!.6!P!.*0-4%'140'&,!6",1-"%%"!4-$/V1!("!8h%"!9#$%&'

.'("!4-!B"0&-/!2!%59#$%&'!7.B9:

8&-/!%"1!(304'%1T!H&'/!%"1!'(,@A&,1)#B!4$/V1!%"!04C%"4-R

! !"#$%$#& '()*$#$() +$,$#-#$() )./01#1)2 34/01#1)2 5(#1

@!%5.,,"A"!7"0!%4!8B.:
4$$%'*4C%"!"10
(30"/#',3"!$4/!%"!,+
"#$%&'!(" <==>! <==>! #4D&/'04'/"!",0/"!4/0'10"
2!(3*%4/"/!(4,1!%5.6!71'
6 )"*+,'*'", ;; $%4?&,,3! $%4?&,,3! "0!0"*+,'*'",!
',1*/'0!2!89:
&-!./0'10" #",1-"%%"#",0 #",1-"%%"#",0 @!4%%&,E"#",0!$&11'C%"
("!FG!"0!8B.!1'!(/&'01
&-H"/01!"0!1'!I=J+!,&,K
400"',0"1!",!LMID
@!$%4?&,(!("!J=!+!1'
#&',1!("!I=!4,1!"0
@!4/0'10"!"0!0"*+,'*'",! <N=!+!1'!$%-1!("!I= ;!%'10"!("1
<==>!
7 "#$%&'!(59,1"'E,4,0 @!304C%'11"#",0!4E/33;! 4,1! = 304C%'11"#",01!4E/331
$%4?&,,3
@!2!(3*%4/"/!(4,1!%5.6 @!",1"'E,"#",0!"0 7*+4$'0/"!NR<RNR<RN:
?&/#40'&,!$%4?&,,31
2!NOL!A!FG!7"E!P!LLQ+:
@!2!(3*%4/"/!(4,1!%5.6!
4-0/"!"#$%&'!14%4/'3! @!('#',-"!%"!,&#C/"!("
8 ;; ;; = =
7BST!',03/'#RRR: D&-/1!',("#,'131!(-
#&'1
@!2!%5"A*"$0'&,!("1
(/&'01!(54-0"-/!"0!(/&'01
H&'1',1T!0&-0!/"H",-!"10
4*0'H'03!,&,K14%4/'3"
9 ;; ;; = = 2!(3*%4/"/!(4,1!%5.6!
7#'*/&K",0/"$/'1"RRR:
@!('#',-"!%"!,&#C/"!("
D&-/1!',("#,'131!(-
#&'1
?&/#40'&,!4H"* @!",1"'E,"#",0!"0
E"%!("!%5.B9!$",(4,0!%4
/3#-,3/40'&,!&- @!(/&'01!&-H"/01! ?&/#40'&, <==>!
: = ?&/#40'&,T!/"$/'1"!%"
4%%&*40'&,!7+&/1 @!-,!*&,0/40!4$/V1 $%4?&,,31!2!NOL!A $%4?&,,3
%",("#4',
.B9U: FG!7"E!P!LLQ+:
%"!W8U!("!)/4,1'0'&,!"10
?&/#40'&,!W8U!(" @!NN=!D&-/1!("!0/4H4'%!&-
",0'V/"#",0!411'#'%3!2
)/4,1'0'&,!7"A!WXU: *4*+"01!/3$4/0'1!1-/!%"1!N
; ;; <==> <==> -,!*&,0/40!("!0/4H4'%
/3#-,3/3"!$4/ 2!I!("/,'V/"1!4,,3"1!
"%'E'C%"!(4,1!%5-,"!("1
%5.?(41 @!4-0/"1!*&,('0'&,1!Y
.,,"A"1
@!",1"'E,"#",0!"0
@!(/&'01!
?&/#40'&,! ?&/#40'&, <==>!
< ,&,K&-H"/01! = ;;
,&,K/3#-,3/3" $%4?&,,31!2!NOL!A $%4?&,,3
@!-,!*&,0/40!4$/V1
FG!7"E!P!LLQ+:
@!(/&'01!&-H"/01!#4'1 @!",1"'E,"#",0!"0
@!E"%!("!%5.B9!$",(4,0
?&/#40'&,! 1-1$",(-1!$",(4,0!%4 ?&/#40'&, <==>!
= = %4!?&/#40'&,T!/"$/'1"!%"
,&,K/3#-,3/3" ?&/#40'&,! $%4?&,,31!2!NOL!A $%4?&,,3
%",("#4',
@!-,!*&,0/40!4$/V1 FG!7"E!P!LLQ+:
@!E"%!("!%5.B9!$",(4,0
4//Z0!#4%4('"T!*&,E3 %54//Z0T!/"$/'1"!%"
@!$/'1!",!*+4/E"!$4/!%4
$40"/,'03!14,1! %",("#4',!
> W8.6! ;; = =
',0"//-$0'&,!(" @!4-E#",040'&,!("!%4
@!-,!*&,0/40!4$/V1
*&,0/40 8B.!(-!,&#C/"!("
D&-/1!("!%54//Z0
@!E"%!("!%5.B9!$",(4,0
%54//Z0T!/"$/'1"!%"
4//Z0!#4%4('"!4H"*! I!+OD!$&-/!%4
@!$/'1!",!*+4/E"!$4/!%4 %",("#4',!
$4/0'"
6? ',0"//-$0'&,!(" W8.6! ;; =! @!4-E#",040'&,!("!%4
*&,0/40 ',0"//&#$4,0
@!-,!*&,0/40!4$/V1 8B.!(-!,&#C/"!("
%"!*&,0/40
D&-/1!,5',0"//&#$4,0
$41!%"!*&,0/40
4//Z0!#4%4('"!$&-/! @!$/'1!",!*+4/E"!$4/!%4 I!+OD!$&-/!%4 E"%!("!%5.B9!$",(4,0
3\-'H4%",*"!
66 4["*0'&,!("!%&,E-" W8.6! ;; 0&04%'03!(" 14%4'/" %54//Z0T!/"$/'1"!%"
(-/3" @!-,!*&,0/40!4$/V1 %54//Z0 %",("#4',

@!$/'1!",!*+4/E"!$4/!%4 I!+OD!$&-/!%4 E"%!("!%5.B9!$",(4,0

67 *&,E3!#40"/,'03 3\-'H4%",*"!
W8.6! ;; 0&04%'03!(" %54//Z0T!/"$/'1"!%"
14%4'/"
@!-,!*&,0/40!4$/V1 %54//Z0 %",("#4',
@!$/'1!",!*+4/E"!$4/!%4 I!+OD!$&-/!%4 E"%!("!%5.B9!$",(4,0
68 4**'(",0!(-!0/4H4'% W8.6! ;; 0&04%'03!(" = %54//Z0T!/"$/'1"!%"
@!-,!*&,0/40!4$/V1 %54//Z0 %",("#4',

W&#$%3#",01

6C/1,@A($/*D!0#$B#1/(2/E1".)$"$1)

@!NI=+!(5./0'10"!"0!NM=+!("!)"*+,'*'",!",!LMID!$"/#"00",0!-,"!&-H"/0-/"!("!(/&'01!2!%5.,,"A"!dXXX!#4D&/'04'/"R!
@!c"1!+"-/"1!4a4,0!(3D2!*&#$03!$&-/!-,"!&-H"/0-/"!("!(/&'01!,"!$"-H",0!Z0/"!$/'1"1!",!*&#$0"!-,"!("-A'V#"!?&'1R!
@!i4,1!%"!*41!(5-,"!/34(#'11'&,T!1'!%"1!I=J+!7FG:!,"!1&,0!$41!400"',0"1!",!LMID!78B.:T!FG!"0!8B.!1&,0!4%&/1!4-E#",031!2!/4'1&,!("
jN+!$&-/!L=D!P!,&-H"%%"!/"*+"/*+"!("!Ij^+!",!L^IDT!$-'1!("!I^<+!",!jNIDRRR

7C/1,@A($/*DF)B1$G)-)#

@!c"!,&#C/"!(5+"-/"1!7,+:!*&#$0"!$&-/!%4!/"*+"/*+"!("1!I=J+!#4'1!"10!"A%*-!(-!*4%*-%!("!%5.%%&*40'&,T!*"!\-'!('#',-"!1&,!#&,04,0R!
@!c"!$%4?&,(!9,1"'E,"#",0!k!U&/#40'&,!"10!','0'4%"#",0!("!LLQ!+!7l!NOL!A!I=J:R!b'!FG!4-E#",0"!$4/!4%%&,E"#",0T!%"!$%4?&,(
4-E#",0"!$/&$&/0'&,,"%%"#",0R

8C/-2#01/1,@A($/B-A-0$&

@!c"!#&,04,0!C/-0!"0!%"!,&#C/"!(5+"-/"1!"["*0-3"1!1&,0!2!14'1'/!%&/1!("!%5.6R!W"!,&#C/"!(5+"-/"1!"10!4%&/1!*&,H"/0'!$4/!89!",!D&-/1
,&,K',("#,'14C%"1T!$&-/!%"!#&'1!*&,*"/,3R!
@!c&/1!("!%5"A4#",!("1!(/&'01T!'%!,5a!4!4-*-,!$%4?&,(!(5+"-/"1!$&-/!0&-1!%"1!/3E%"#",01T!#4'1!89!(30"/#',"!14,1!*&,1-%040'&,T!1&-1
\-"%!/3E%"#",0!%"1!(/&'01!H&,0!Z0/"!&-H"/01R!W5"10!(3*'1'&,!"10!0&-D&-/1!*&,0"104C%"!1'!$%-1'"-/1!/3E%"#",01!1&,0!4$$%'*4C%"1T!$4/
"A"#$%"!1'!89!4!&-H"/0!("1!(/&'01!4-!B3E'#"!S3,3/4%T!4%&/1!\-5'%1!$"-H",0!3E4%"#",0!%5Z0/"!4-!0'0/"!("!%5.,,"A"!dXXX!&-!eR

9C/-"#$%$#&/)()HB-A-0$&1/I!53J

@!c&/1\-"!%5+&/4'/"!("!0/4H4'%!(5-,"!4*0'H'03!"10!',*&,,-T!'%!?4-0!*4%*-%"/!-,!"\-'H4%",0K+&/4'/"!",!('H'14,0!%"!W+'[/"!(5.[4'/"!4C400-
$4/!%"!b#'*!+&/4'/"!7<=TIJmO+!",!N=NN:R!.H"*!*"0!3\-'H4%",0K+&/4'/"T!8h%"!9#$%&'!$"-0!*&,H"/0'/!%54*0'H'03!",!D&-/1!,&,K',("#,'14C%"1
$&-/!%"!#&'1!*&,*"/,3R!
@!b-'H4,0!%54*0'H'03T!%"!#-2K/*D-L-##1,1)#!"10!P

J<>!$&-/!-,!1"/H'*"!nXW!(54*+40K/"H",0"!("!C'",1T!?4C/'*40'&,!$&-/!/"H",0"T!$/"1040'&,!(5+3C"/E"#",0
I=>!$&-/!-,!1"/H'*"!nXW!4-0/"1!\-"!$/3*3("##",0
Lj>!$&-/!-,!1"/H'*"!nFW!(54*0'H'03!%'C3/4%"!"0!$/"1040'&,!("!1"/H'*"!

9A"#$%"!P!",!04,0!\-"!#'*/&K",0/"$/","-/T!H&-1!"["*0-"o!-,"!$/"1040'&,!("!0/4(-*0'&,!?4*0-/3"!Q==mT!2!%4\-"%%"!*&//"1$&,(!%4
(3(-*0'&,!nFW!("!Lj>R!c&/1!("!%5.*0-4%'140'&,!6",1-"%%"T!'%!?4-0!(3*%4/"/!P

"#$%&a"-/!P!.Fb!2!Lj
(40"1!P!(-!<!4-!L<!(-!#&'1
#&,04,0!P!Q==!m
,&#C/"!(5+"-/"1!P!I=!+"-/"1!7l!7Q==!K!Lj>:!O!<=TIJ:

.!,&0"/!P

1'!4-*-,!W.!$&-/!%"!#&'1!*&,*"/,3T!?4'/"!-,"!(3*%4/40'&,!4H"*!-,!#&,04,0!("!<m!"0!-,!,&#C/"!(5+"-/"1!("!<+
(4,1!%"!*41!("!$%-1'"-/1!4*0'H'031!C3,3p*'4,0!(5-,!4C400"#",0!('[3/",0T!(3*%4/"/!*+4\-"!4*0'H'03!13$4/3#",0!",!',('\-4,0!",
q"#$%&a"-/q!%54C400"#",0!-0'%'13!7"A!P!-,"!%'E,"!$&-/!.Fb!2!Lj>T!"0!-,"!%'E,"!$&-/!.Fb!2!J<>:
0&-D&-/1!",H&a"/!2!89!%"1!D-10'p*40'?1!("!(3*%4/40'&,!(-!W.!$/&H",4,0!("!BbXOr/114?!7,"0K",0/"$/'1":R!i"$-'1!H&0/"!"1$4*"
$"/1&,,"%T!4%%"o!(4,1!%4!/-C/'\-"!P!9,H&a"/!-,!(&*-#",0!s!.*0-4%'140'&,!K!*+4,E"#",0!("!1'0-40'&,!s!.*0'H'03!,&,K14%4/'3"

:M/;M/</1#/=C/N(0,-#$()

)&-0"1!%"1!?&/#40'&,1!p,4,*3"1!$4/!%5.?(41!/"%VH4,0!("1!%'H/"1!XXX!"0!Xd!("!%4!1'A'V#"!$4/0'"!(-!*&("!(-!0/4H4'%!1&,0!411'#'%4C%"1!2!("1
$3/'&("1!("!0/4H4'%R!B3#-,3/40'&,!"0!411'#'%40'&,!("1!+"-/"1!P!.Ui.b

66C/1#/67C/&O2$%-A1)"1/B-A-$01

r,!4#3,4E"#",0!1$3*'p\-"!"10!$/3H-!4p,!("!0",'/!*&#$0"!("!%t',*4$4*'03!0&04%"!("!0/4H4'%!(-/4,0!*"0!4//Z0T!1&-1!%4!?&/#"!(5-,
3\-'H4%",0K14%4'/"!*4%*-%3!1-/!%"!b4%4'/"!("!B3?3/",*"!"0!%4!83/'&("!("!B3?3/",*"R

c54(#'11'&,!4-!0'0/"!("!%5.B9T!%4!W%4-1"!("!/400/4$4E"!"0!%5.8b!"10!E3/3"!$4/!%54$$%'*40'&,R!)&-0"1!%"1
4*0'H'031!"0!3H3,"#",01!("!*"00"!$4E"!1&,0!3E4%"#",0!$/'1!",!*+4/E"T!*&,?&/#3#",0!2!%4
/3E%"#",040'&,!",!H'E-"-/R

.%%&*40'&,!("!8/&?"11'&,,4%'140'&,!"0!("!b&%'(4/'03!7.8b:

c5.8b!"10!-,!('1$&1'0'?!*&#$%3#",04'/"!P!'%!"10!4**"11'C%"!1'!%"1!(/&'01!1&,0!&-H"/01!"0!1'!%4!/3&-H"/0-/"!("!(/&'01!",!.B9!2!%5'11-"!("!%4
p,!(5',("#,'140'&,!"10!/"D"03"R!W"!('1$&1'0'?!411&-$%'0!%"1!/3E%"1!("!%5.B9!*&,*"/,4,0!%"1!.*0'H'031!N!"0!^!(-!04C%"4-!*'K("11-1T!%"1
#&('p*40'&,1!$4/!/4$$&/0!2!%5.B9!1&,0!",!/&-E"!P

34
! !"#$%$#& '()*$#$() +$,$#-#$() )./01#1)2 5(#1
01#1)2
@!./0'10" @!$%4?&,(!("!<N=!+!14,1
"0!)"*+,'*'",! *&,('0'&,!(5]E"!
N5 14%4'/"!9,1"'E,4,0 <==>!$%4?&,,3 = ;;
@!304C%'11"#",0 @!",1"'E,"#",0!"0!?&/#40'&,
4E/33 $%4?&,,31!2!NOL!A!FG
4//Z0!#4%4('"!("!L @!$/'1!",!*+4/E"
#&'1!&-!$%-1T!14,1! $4/!%4!W8.6! I!+OD!$&-/!%4 E"%!("!%5.B9!$",(4,0!%54//Z0T
^5 ;; =
',0"//-$0'&,!(" @!-,!*&,0/40 0&04%'03!("!%54//Z0 /"$/'1"!%"!%",("#4',
*&,0/40 4$/V1 Discuter avec Intermittent
!
Bonjour, comment puis-je vous aider?
U4*"C&&x
! )y'00"/
! 9#4'%
! 84/04E"/
_!W&,E31!#40"/,'03T!4(&$0'&,T!$40"/,'03 +4-0 8/3%VH"#",0!2!%4!1&-/*"!`

Démarrer une discussion

W&,04*0!@!B"*+"/*+"!@!WSr!@!w'0!8/"11"!@!6",0'&,1!%3E4%"1!@!.!$/&$&1 !

Un service Messenger

W&$a/'E+0!u!N=NNT )+"#"!Ca!va#$+&,'"1