Professional Documents
Culture Documents
Edition 1, 4/2008
ENWW iii
iv ENWW
ENWW v
4 Engineering details
Supported paper and print media tables ............................................................................................ 98
Media sizes ....................................................................................................................... 98
Special paper and print media guidelines table ................................................................................ 100
Sizes (min & max) and supported paper by tray .............................................................................. 101
Windows Install Notes/Readme ....................................................................................................... 102
Hewlett-Packard Color LaserJet CP1210 Series Printer Install Notes ............................ 102
I. INTRODUCTION .......................................................................................................... 103
PURPOSE OF THIS DOCUMENT .................................................................. 103
WHO NEEDS THIS SOFTWARE? ................................................................. 103
OVERVIEW OF THE PRINTING-SYSTEM COMPONENTS .......................... 104
Product documentation ................................................................... 104
Uninstall .......................................................................................... 105
II. LATE-BREAKING INFORMATION ............................................................................. 105
KNOWN ISSUES AND WORKAROUNDS .................................................... 105
General ........................................................................................... 105
Windows Sharing ............................................................................ 105
HP Color LaserJet CP1210 Series Toolbox ................................... 106
Upgrading Windows ....................................................................... 106
III. INSTALLATION INSTRUCTIONS .............................................................................. 106
INSTALLING SOFTWARE ON WINDOWS 2000, 2003 SERVER, XP AND
WINDOWS VISTA ........................................................................................... 106
Printing system installation from a CD-ROM .................................. 106
Plug and Play Install (installs only the printer driver and alerts) ..... 107
UNINSTALLER ............................................................................................... 107
IV. TECHNICAL ASSISTANCE ....................................................................................... 107
V. LEGAL STATEMENTS ................................................................................................ 108
TRADEMARK NOTICES ................................................................................. 108
WARRANTY AND COPYRIGHT .................................................................... 108
Warranty ......................................................................................... 108
Copyright ........................................................................................ 108
Troubleshooting ................................................................................................................................ 109
vi ENWW
ENWW vii
Figure 1-1 Welcome to the HP Color LaserJet CP1210 Series printer screen .................................................. 6
Figure 1-2 HP Color LaserJet CP1210 Series Toolbox — Main screen .......................................................... 11
Figure 1-3 HP Color LaserJet CP1210 Series Toolbox — Status screen ........................................................ 13
Figure 1-4 HP Color LaserJet CP1210 Series Toolbox — Event Log screen .................................................. 14
Figure 1-5 HP Color LaserJet CP1210 Series Toolbox — Help screen ........................................................... 15
Figure 1-6 HP Color LaserJet CP1210 Series Toolbox — Device Settings screen ......................................... 16
Figure 1-7 HP Color LaserJet CP1210 Series Toolbox — Paper Handling screen ......................................... 17
Figure 1-8 HP Color LaserJet CP1210 Series Toolbox — Print Quality screen .............................................. 19
Figure 1-9 HP Color LaserJet CP1210 Series Toolbox — Print Density screen .............................................. 20
Figure 1-10 HP Color LaserJet CP1210 Series Toolbox — Print Modes screen ............................................. 21
Figure 1-11 HP Color LaserJet CP1210 Series Toolbox — Paper Type screen ............................................. 23
Figure 1-12 HP Color LaserJet CP1210 Series Toolbox — System Setup screen .......................................... 24
Figure 1-13 HP Color LaserJet CP1210 Series Toolbox — Setup Status Alerts screen ................................. 25
Figure 1-14 HP Color LaserJet CP1210 Series Toolbox — Service screen .................................................... 26
Figure 1-15 HP Color LaserJet CP1210 Series Toolbox — Shop for Supplies screen .................................... 27
Figure 1-16 Software Installation — HP Customer Participation Program screen ........................................... 28
Figure 1-17 Install More Software screen ........................................................................................................ 29
Figure 2-1 Windows Installer entry in Add/Remove programs ......................................................................... 36
Figure 2-2 Animated GSG – Welcome to the HP LaserJet CP1210 Series printer screen .............................. 37
Figure 2-3 Animated GSG – Remove sealing tape screen .............................................................................. 38
Figure 2-4 Animated GSG – Remove packing material screen ....................................................................... 38
Figure 2-5 Animated GSG – Load paper screen .............................................................................................. 39
Figure 2-6 Animated GSG – Connect the power screen .................................................................................. 39
Figure 2-7 Animated GSG – Install software first screen ................................................................................. 40
Figure 2-8 Animated GSG – Install product software screen ........................................................................... 40
Figure 2-9 Found New Hardware Wizard — Welcome to the Found New Hardware Wizard screen .............. 42
Figure 2-10 Found New Hardware Wizard — What do you want the wizard to do? screen ............................ 43
Figure 2-11 Found New Hardware Wizard — Please choose your search and installation options.
screen ................................................................................................................................................................. 44
Figure 2-12 Found New Hardware Wizard — Completing the Found New Hardware Wizard screen ............. 45
Figure 2-13 Welcome Back! screen ................................................................................................................. 46
Figure 2-14 Software Installation — Welcome screen ..................................................................................... 47
Figure 2-15 Software Installation — CD Browser screen ................................................................................. 48
Figure 2-16 Software Installation — Software Wizard — Welcome screen ..................................................... 49
ENWW ix
x ENWW
Introduction
This Software Technical Reference (STR) provides information about and troubleshooting tips for the
printing-system software for the HP Color LaserJet CP1210 Series printer.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care
Center (CCC) agents, support engineers, system administrators, Management Information Systems
(MIS) personnel, and end users, as appropriate.
NOTE: This STR describes software that is shipped on the software CD that comes with the HP Color
LaserJet CP1210 Series printer. This STR does not describe drivers that will become available on the
Web.
For information about the location of the information within chapters, see the table of contents. An index
is also provided in this STR.
Additional detailed information about the printing-system software is published in the addendum to this
STR. The following information is available in the addendum:
Topics:
● Product description
ENWW Introduction 1
● Optional software
● Font support
Print ● Prints Letter-size and A4-size pages at speeds up to 8 pages per minute (ppm) in color
and 12 ppm in black and white
● The print cartridges use HP ColorSphere toner. For information about the number of pages
the cartridges can print, see www.hp.com/go/pageyield. Actual yield depends on specific
use.
Printer driver features ● ImageREt 2400 produces 2400-dots-per-inch (dpi) print quality for fast, high-quality
printing of business text and graphics.
Environmental features ● To determine the ENERGY STAR® qualification status for this printer, see the Product
Data Sheet or Specifications Sheet.
Economical printing ● Provides N-up printing (printing more than one page on a sheet).
● The printer driver provides the option to manually print on both sides.
CC376-60102 ● Arabic
● Bulgarian1
● Catalan
● Czech
● Croatian1
● Danish
● Dutch
● English
● Estonia1
● Finnish
● French
● German
● Greek
● Hebrew
● Hungarian
● Indonesian
● Italian
● Japanese
● Kazakh1
● Korean
● Latvian1
● Lithuanian1
● Norwegian
● Polish
● Portuguese
● Romanian1
● Russian
● Simplified Chinese
● Traditional Chinese
● Serbian1
● Slovak
● Slovenian1
● Spanish
● Swedish
● Thai
● Turkish
● Ukrainian2
● Vietnamese1
1 English driver
2 Russian driver
This guide is also available by clicking Manuals on the following Web site:
www.hp.com/support/ljcp1210series
This guide is also available by clicking Manuals on the following Web site:
www.hp.com/support/ljcp1210series
Figure 1-1 Welcome to the HP Color LaserJet CP1210 Series printer screen
If the screen does not appear when you insert the software CD into the CD-ROM drive, do the following:
3. Click the Browse… button and navigate to the root directory of the software CD.
On the main screen of the Animated GSG, move the cursor over each option to see a description.
● The Install Product Software link opens the HP Color LaserJet CP1210 Series printing-system
software installation.
● The View User Guide link opens the HP Color LaserJet CP1210 Series User Guide in a new
window.
● The Begin Setup button displays how to set up the HP Color LaserJet CP1210 Series printer
hardware.
The HP Color LaserJet CP1210 Series also provides sophisticated tools for the experienced
professional.
HP ImageREt 2400
ImageREt 2400 provides 2400 dots-per-inch (dpi) color laser-class quality through a multi-level printing
process. This process precisely controls color by combining up to four colors within a single dot and by
varying the amount of toner in a given area. ImageREt 2400 has been improved for the HP Color
LaserJet CP1210 Series printer to offer trapping technologies, greater control over dot placement, and
more precise control of toner quality in a dot. These new technologies, coupled with HP's multi-level
printing process, result in a 600 x 600 dpi printer that provides 2400-dpi color laser-class quality with
millions of smooth colors.
In contrast, the single-level printing process, called dithering, does not allow the colors to be mixed within
a single dot and is the default mode for many color laser printers. Dithering significantly hinders the
ability to create a wide range of colors without reduced sharpness or visible dot structure.
Media selection
For the best color and image quality, select the appropriate media type from the software printer menu
or from the printer driver.
Color options
Color options use object tagging, which provides optimal color and halftone settings for different objects
(text, graphics, and photos) on a page. The printer driver determines which objects appear on a page
and uses halftone and color settings that provide the best print quality for each object.
In the Windows environment, the Automatic and Manual color options are on the Color tab in the printer
driver.
NOTE: Factors such as the type of monitor you use and the room lighting can affect the appearance
of colors on your screen.
The latest versions of Adobe® Photoshop®, Microsoft Office, and many other programs use sRGB to
communicate color. The sRGB standard improves your ability to match colors between the printer, the
computer monitor, and other input devices automatically, and eliminates the need to become a color
expert.
The software is available through a link in the printing-system software CD, or on the Web at the following
Web site:
www.hp.com/go/easyprintercare
● Pop-up alerts for events, such as an empty tray or a problem with the printer
● On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click
HP Color LaserJet CP1210 Series, and then click HP Color LaserJet CP1210 Series
Toolbox.
The HP Color LaserJet CP1210 Series Toolbox software contains sections for each printer in the
Devices window. For more information, see the following:
● Device Status. View printer status information such as a jam or an empty tray. After you correct
a problem, click the Refresh status button.
● Supplies Status. View detailed supplies status information, such as the estimated percent of life
remaining in the print cartridge and the number of pages that have been printed with the current
print cartridge. This page also has links to order supplies and to find recycling information.
● Print Info Pages. Print the configuration page, the demo page, and the supplies status page.
● Event Log. View a history of printer errors. The most recent error is at the top.
Figure 1-4 HP Color LaserJet CP1210 Series Toolbox — Event Log screen
● Troubleshooting. Print troubleshooting pages, clean the printer, calibrate the printer, and open
Microsoft Office Basic Colors.
● User Guide. View information about printer usage, warranty, specifications, and support. Available
in both HTML and PDF formats.
● Paper Handling. Configure the input tray or change the printer paper-handling settings, such as
default paper size and default paper type.
● Print Density. Change the print-density settings, such as contrast, highlights, midtones, and
shadows.
● Print Modes. Change the fuser, duplex, or toner modes for each media type.
● Paper Types. Change the print mode settings for each media type, such as letterhead,
prepunched, or glossy paper.
● System Setup. Change the print system settings, such as jam recovery and auto-continue.
Change the Cartridge out override setting, which sets the option to continue printing when a print
cartridge has reached the end of its useful life.
● Setup Status Alerts. Set up the printer so that it issues pop-up alerts to your computer when
certain events occur.
● Save / Restore Settings. Save the printer settings so you can restore them at a later date.
Figure 1-6 HP Color LaserJet CP1210 Series Toolbox — Device Settings screen
● Select Wait for paper to be loaded to set the printer to pause when the tray is out of media.
● Select Specify time and action to specify a timeout time and a paper-out action.
The Paper out time field specifies how long the printer waits before acting on your selections. You can
specify from 0 to 3600 seconds.
NOTE: You must click the Apply button before your changes will take effect.
Figure 1-7 HP Color LaserJet CP1210 Series Toolbox — Paper Handling screen
● Color Calibration
◦ Power On Calibration. Specify whether the printer should calibrate when you turn it on.
◦ Calibration Timing. Specify how frequently the printer should calibrate. The default setting
is 48 hours.
● Optimize
See the following table for the options available under the Optimize menu.
NOTE: HP recommends that you change the Optimize settings only if an HP customer support
person advises you to.
Table 1-3 Optimize Modes — Optimize menu
Extra drum cleaning Off*/On Talc from paper with high talc content
gets coated on the imaging drums and
degrades the image quality. The printer
will use extra cleaning rotations when
stopping to eliminate this coating on the
drums.
Transfer belt cleaning Off*/+1 to +2 This mode increases transfer belt (ITB)
cleaning effectiveness by increasing the
ICL (ITB Cleaning) roller/brush voltage
for the +1 setting, and by increasing
cleaning frequency for the +2 setting.
This should be used when the ghost of
previous heavy coverage pages appears
on following pages.
Transfer belt cleaning voltage Off*/–5 to +5 This adjustment allows fine control of the
ICL roller/brush voltage. Decreasing the
voltage is better for OPC drum ghosting.
Increasing the voltage is better for heavy
coverage cleaning.
Transfer belt voltage – Y Off*/–5 to +5 This adjustment allows fine control of the
Yellow station OPC-to-ITB transfer
voltage. (There is currently no known
defect associated with this adjustment.)
Transfer belt voltage – M Off*/–5 to +5 This adjustment allows fine control of the
Magenta station OPC-to-ITB transfer
Transfer belt voltage – C Off*/–5 to +5 This adjustment allows fine control of the
Cyan station OPC-to-ITB transfer
voltage. (There is currently no known
defect associated with this adjustment.)
Transfer belt voltage – K Off*/–5 to +5 This adjustment allows fine control of the
Cyan station OPC-to-ITB transfer
voltage. (There is currently no known
defect associated with this adjustment.)
NOTE: You must click the Apply button before your changes will take effect.
Figure 1-8 HP Color LaserJet CP1210 Series Toolbox — Print Quality screen
● Contrasts. The range of difference between light (highlight) and dark (shadow) colors. To increase
the overall range between light and dark colors, increase the Contrasts setting.
● Highlights. Colors that are nearly white. To darken highlight colors, increase the Highlights
setting. This adjustment does not affect midtone or shadow colors.
● Midtones. Colors that are halfway between white and solid density. To darken midtone colors,
increase the Midtones setting. This adjustment does not affect highlight or shadow colors.
● Shadows. Colors that are nearly solid density. To darken shadow colors, increase the Shadows
setting. This adjustment does not affect highlight or midtone colors.
● Restore defaults. Select to reset all of the density settings to the factory settings.
Figure 1-9 HP Color LaserJet CP1210 Series Toolbox — Print Density screen
NOTE: HP recommends that you change these settings only if an HP customer support person advises
you to.
Figure 1-10 HP Color LaserJet CP1210 Series Toolbox — Print Modes screen
NOTE: You must click the Apply button before your changes will take effect.
Figure 1-11 HP Color LaserJet CP1210 Series Toolbox — Paper Type screen
● Jam recovery. If this option is on, the printer automatically reprints pages that are damaged when
a jam occurs. The default is Off.
● Auto continue. If this setting is Off, the printer waits indefinitely for you to respond to prompts that
require action. If this setting is On, the printer continues printing after a specific length of time, even
if you have not responded to the prompt. The default is Off.
● Sleep time-out. Specify the length of time, in minutes, for the printer to enter Sleep mode, after
no activity has occurred. The default is 1 minute.
● Cartridge out override. Set the option of whether to continue printing after a cartridge has reached
the threshold for end of life. The default is Off.
NOTE: You must click the Apply button before your changes will take effect.
Figure 1-12 HP Color LaserJet CP1210 Series Toolbox — System Setup screen
NOTE: You must click the Apply button before your changes will take effect.
Figure 1-13 HP Color LaserJet CP1210 Series Toolbox — Setup Status Alerts screen
Figure 1-15 HP Color LaserJet CP1210 Series Toolbox — Shop for Supplies screen
Other Links
The Other Links group box contains the following links to the HP Web site:
NOTE: You must connect to the Internet prior to opening the HP Color LaserJet CP1210 Series
Toolbox in order to visit these Web sites.
Participation is entirely voluntary, and the impact on processing and connecting speed is negligible.
Personal information is never sent without permission. TCP/IP addresses are used only to enable the
connection and for security purposes. About two weeks after installation, an option appears on the
computer screen allowing you to "Participate" or "Decline Participation" in the program.
NOTE: The following screen is only presented when you select the Advanced Install method.
● HP Basic Color Match Tool: This HP tool allows you to adjust spot color in your printed output.
For example, you can match the color of your company logo on your printed output. You can save
and use the new color themes for specific documents or all printed documents, or you can create
multiple color themes to choose from later.
● HP Easy Printer Care: This software is designed for end users and for those who keep printers
up and running in small and large business groups. You can view the status of up to 15 supported
HP LaserJet printers, set up printer and supply alerts, generate printer-usage reports, and reorder
supplies from HP or a choice of resellers.
The HP Easy Printer Care software is available through a link in the printing-system software CD,
or on the Web at the following Web site:
www.hp.com/go/easyprintercare
Basic fonts
Windows software includes these basic fonts, which can be used with any HP printer:
● Arial
● Arial Bold
● Arial Italic
● Courier New
● Symbol
● Wingdings
Default fonts
The following default fonts are installed through a Full Installation of the HP Color LaserJet CP1210
Series printing-system software.
Table 1-8 Default fonts
Installing Windows
printing-system
components
The HP Color LaserJet CP1210 Series printer comes with software for Windows called a printer driver
that allows the computer to communicate with the printer. Printer drivers provide access to printer
features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.
ENWW 33
NOTE: The HP Color LaserJet CP1210 Series software installer does not supported Windows 98 SE,
Windows Me, or Windows NT®.
● CD-ROM drive
● USB port
During the HP Color LaserJet CP1210 Series printing-system installation, the software installer also
checks the firmware version on the device. If the firmware version on the device is older than the firmware
version on the CD, the installer will update the firmware on the device. If the firmware version on the
device is the same or newer than the CD, the software installer does not update the firmware on the
device. Each time you turn the printer on, a firmware file is added to the first print job.
Installing Windows
printing-system
NOTE: If you try to use any print driver other than the HP Color LaserJet CP1210 Series printer driver
components
— for example a different HP printer driver, a Microsoft printer driver, or a custom printer driver — the
printer will not print.
Depending on the configuration of your computer as well as the installation method selected, the
following components might be installed during the HP Color LaserJet CP1210 Series printing-system
software installation:
● HP Software Update
● Status Application
● Warranty reminder
● HP CarePack Core
For all of the supported platforms, each install option presents a series of query dialog boxes that guide
you through the installation process.
To determine which version of Windows Installer is currently running on the computer, follow these
instructions.
1. For Windows 2000, click the Start button, click the Settings option, click the Control Panel option,
and then double-click the Add/Remove programs option.
For Windows XP, click the Start button, click the Control Panel option, and then double-click the
Add/Remove programs option.
2. Scroll down until you find the entry for the Windows Installer as shown in the following figure.
NOTE: If this installation method is selected, only the HP Color LaserJet CP1210 Series host-
based printer-driver and the Status Application are installed.
Installation options
The HP Color LaserJet CP1210 Series printing-system software can be used with the HP Color LaserJet
CP1210 Series printer in the following configurations:
● You install the HP Color LaserJet CP1210 Series printing-system software on a computer that is
directly connected to the printer through a USB port, and that is running Windows 2000, Windows
XP, Windows Server 2003, or Windows Vista.
● You share the HP Color LaserJet CP1210 Series printer with other users on your network using
Microsoft Windows sharing.
Figure 2-2 Animated GSG – Welcome to the HP LaserJet CP1210 Series printer screen
Installing Windows
printing-system
components
Installing Windows
printing-system
components
Figure 2-6 Animated GSG – Connect the power screen
NOTE: Do not connect the USB cable to the computer until the software installation program prompts
you.
2. Insert the HP Color LaserJet CP1210 Series printing-system software CD into the CD-ROM drive.
NOTE: If your CD does not start automatically, click the Start button, click the Run button, browse
to and double-click the setup.exe file in the root directory of the CD, and then proceed to Step 4.
3. Select the Install Printer Software option from the Animated GSG Welcome screen.
Installing Windows
printing-system
5. When the installation is nearly complete, the Congratulations! Software installation
components
complete. dialog box appears. To print a test page, select the Print a test page check box, and
then click the Finish button.
6. If you are prompted to restart your computer, click the Yes button.
www.microsoft.com
NOTE: One or more of the links above will take you outside the Hewlett-Packard website. HP does
not control and is not responsible for information outside of the HP website.
NOTE: HP does not support Microsoft Windows Sharing (peer-to-peer networking) for the HP Color
LaserJet CP1210 Series printer.
Follow these steps to install the HP Color LaserJet CP1210 Series printing-system software on a
computer.
NOTE: You can return to the previous screen by clicking the < Back button, or exit the Found New
Hardware Wizard by clicking the Cancel button.
1. Verify that the HP Color LaserJet CP1210 Series is turned on and that the printer is at a Ready
state (the green light beneath the “U”-shaped symbol is lit on the control panel).
Figure 2-9 Found New Hardware Wizard — Welcome to the Found New Hardware Wizard screen
5. Select one of the installation options and click the Next > button.
● The Install the software automatically (Recommended) radio button attempts to locate and
install the HP Color LaserJet CP1210 Series printing-system software automatically. If you
select this option, you will continue to the Completing the New Hardware Wizard screen.
● The Install from a list or specified location (Advanced) radio button allows you to specify
where to look for the HP Color LaserJet CP1210 Series printing-system software. If you select
Figure 2-10 Found New Hardware Wizard — What do you want the wizard to do? screen
Installing Windows
printing-system
components
6. Insert the HP Color LaserJet CP1210 Series printing-system CD into the CD-ROM drive on your
computer.
If the HP Color LaserJet CP1210 Series printing-system software cannot be found, select the
Search removable media (floppy, CD-ROM...) check box and click the Next > button. If the
printing-system software still cannot be found, select the Include this location in the search:
check box, click the Browse button, and navigate to the HPCP1215.INF file on the CD-ROM drive,
and click the Next > button.
Figure 2-11 Found New Hardware Wizard — Please choose your search and installation options.
screen
NOTE: You may be prompted to restart your computer once the software installation has
completed.
Figure 2-12 Found New Hardware Wizard — Completing the Found New Hardware Wizard screen
Installing Windows
printing-system
components
Point and print installation for Windows
Microsoft Point and Print is a two-step driver installation process which allows network computers to
print through a print server rather than printing directly to a device. Point and Print is similar to Window
Sharing except that the printer driver is installed on a network print server rather than a client directly
connected to the device. The first step is to install a shared driver on a network print server. The second
step is to "point" to the print server from a network client so that the client can use the printer-driver.
NOTE: Point and Print is a feature of Microsoft operating systems, not of HP printer-drivers. If these
procedures are not successful, or for more information about Point and Print networking procedures,
contact Microsoft at the following Web site:
www.microsoft.com
One or more of the links above will take you outside the Hewlett-Packard website. HP does not control
and is not responsible for information outside of the HP website.
Installing Windows
printing-system
components
These instructions are intended to be used the first time that you install the HP Color LaserJet CP1210
Series printing-system software.
NOTE: You can return to the previous screen by clicking the < Back button, or exit the HP Color
LaserJet CP1210 Series printing-system software installation by clicking the Cancel button.
1. (Optional) Click the Begin Setup button to open the Animated GSG (Getting Started Guide), which
provides detailed instructions about how to set up your printer.
Click the Install Printer Software link to install the printing-system software.
NOTE: Do not connect the USB cable to the computer until prompted to do so.
NOTE: It might be necessary to reboot your computer at the end of the software installation
process. Ensure all applications are closed before installing the software.
NOTE: If the Software Wizard — Welcome screen does not appear after one minute, open and
then close the CD-ROM drive.
● The Easy Install radio button installs the HP Color LaserJet CP1210 Series printing-system
software with the default settings (click the links on this page for additional information). If you
select this option, you will continue to the Connect the USB Cable screen.
● The Advanced Install radio button allows you to customize the installation settings. If you
select this option, you will continue to the License Agreement screen.
Installing Windows
printing-system
components
Installing Windows
printing-system
components
If the Register you software check box is selected when you click the Finish button, a Web
browser will open where you can register your product online.
Click the Finish button to continue to the Congratulations! Software installation is complete
screen.
NOTE: You might be prompted to restart your computer once the software installation has
completed.
Installing Windows
printing-system
components
If you click the More Information button, you can open the HP Color LaserJet CP1210 Series
product support Web site in a Web browser, view the product User Guide, or View the product
Install Notes.
Click the Exit button to exit the HP Color LaserJet CP1210 Series printing-system software
installation.
● HP Basic Color Match Tool: This HP tool allows you to adjust spot color in your printed output.
For example, you can match the color of your company logo on your printed output. You can save
and use the new color themes for specific documents or all printed documents, or you can create
multiple color themes to choose from later.
● HP Easy Printer Care: This software is designed for end users and for those who keep printers
up and running in small and large business groups. You can view the status of up to 15 supported
HP LaserJet printers, set up printer and supply alerts, generate printer-usage reports, and reorder
Installing Windows
supplies from HP or a choice of resellers.
printing-system
components
The HP Easy Printer Care software is available through a link in the printing-system software CD,
or on the Web at the following Web site:
www.hp.com/go/easyprintercare
NOTE: You may be prompted to reboot your computer at the end of the uninstall.
NOTE: Components such as the Shop for HP Supplies and the HP Update are shared with other
HP products and must be uninstalled using Windows Add or Remove Programs.
2. Click the Windows Start button, and then click either the Programs or All Programs folder.
3. Click the HP folder, and then click the HP Color LaserJet CP1210 Series folder.
5. An uninstall confirmation dialog box appears. Select the Yes button to uninstall the HP Color
LaserJet CP1210 Series printing-system software or click the No button to cancel the uninstall.
Figure 2-23 Are you sure you want to UnInstall this product? screen
Installing Windows
printing-system
components
Click the OK button to finish the uninstall and to reboot your computer.
NOTE: After the computer reboots, some additional files that were previously in use are removed
from the computer.
For Windows XP, click Start, click Control Panel, and then double-click Add/Remove
programs.
Installing Windows
printing-system
components
3. Click Change or Remove Programs, click HP Color LaserJet CP1210 Series or HP Color
LaserJet CP1210 Series Toolbox, and then click Change/Remove.
4. An uninstall confirmation dialog box appears. Select the Yes button to uninstall the HP Color
LaserJet CP1210 Series printing-system software, or click the No button to cancel the uninstall.
Figure 2-28 Are you sure you want to UnInstall this product? screen
Click the OK button to finish the uninstall and to reboot your computer.
NOTE: After the computer reboots, some additional files that were previously in use are removed
from the computer.
Installing Windows
printing-system
components
The HP Color LaserJet CP1210 Series printer is a host-based device. Host-based printing differs from
PCL printing by rendering the print job on the host computer rather than on the device formatter.
As a host-based printing system, the HP Color LaserJet CP1210 Series printer drivers use the Windows
operating system to convert the graphics device interface (GDI) or device driver interface (DDI) calls
from software programs into JBIG (standard-compression) compressed pages. These pages are sent
in “chunks” through the driver to the device formatter.
The HP Color LaserJet CP1210 Series printer drivers also receive status messages from the formatter
firmware. These messages are passed to the Status Application, which displays them.
Driver
ENWW 63
Windows 2000, XP, 1. On the File menu in the 1. Click Start, click Settings, 1. Click Start, click Settings,
Server 2003, and software program, click and then click Printers and then click Printers
Vista Print. (Windows 2000) or (Windows 2000) or
Printers and Faxes Printers and Faxes
2. Select the driver, and then (Windows XP Professional (Windows XP Professional
click Properties or and Server 2003) or and Server 2003) or
Preferences. Printers and Other Printers and Other
Hardware Devices Hardware Devices
The steps can vary; this (Windows XP Home). (Windows XP Home).
procedure is most common.
For Windows Vista, click For Windows Vista, click
Start, click Control Panel, Start, click Control Panel,
and then click Printer. and then click Printer.
To gain access to driver settings from within most software programs, click File, click Print, and then
click Properties. The appearance and names of the driver tabs that appear can vary, depending on the
operating system. These settings apply only while the software program is open.
You can also control the driver directly from the Printers folder. These settings change the default
settings for all software programs.
● In Windows 2000, click Start, select Settings, select Printers, right-click the device name, and
then click Printing Preferences to gain access to the same set of driver tabs that the software
program controls.
● In Windows XP, click Start, select Settings, select Printers and Faxes (Windows XP Professional)
or Printers and Other Hardware Devices (Windows XP Home), right-click the device name, and
then click Printing Preferences to gain access to the same set of driver tabs that the software
program controls.
Click Properties after right-clicking the device name to gain access to the Properties tab set, which
controls the driver behavior and driver connections.
NOTE: Windows also has tabs in the Properties tab set. For information about those tabs, see the
documentation that came with the computer.
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● Printing Shortcuts
● Paper/Quality
● Effects
● Finishing
● Color
● Services
Switching between tabs does not change the location or appearance of the document preview image.
Move the mouse over the document preview image, and the mouse cursor changes from an arrow to a
gloved hand. Toggle between portrait and landscape page orientation by clicking on the image.
Driver
Context-sensitive Help
Context-sensitive Help is available in all of the supported operating systems. Access context-sensitive
Help messages in the following ways:
● Click the ? button at the upper-right corner of the frame, to change the cursor to an arrow with a
question mark. Use this special cursor to select a control, and the pop-up Help window for that
feature appears.
● Press the F1 key, and the Help window for the currently selected control appears.
● Press the Help button on a driver tab or in a dialog box, and context-sensitive Help appears.
The Unspecified Paper Type Warning message occurs when the Type is: setting on the Paper/
Quality tab is set to the Unspecified option.
Constraint messages
Constraint messages are unsolicited messages that appear in response to specific actions that are
illogical or impossible given the capabilities of the printer or the current settings of other controls. For
example, if you select the Print on Both Sides (Manually) option and then change the paper type to
the Labels option, a message appears stating that the settings are incompatible.
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Select one of the defined shortcuts or custom printing shortcuts, and then click the OK button to print
the job with the specific printer-driver settings.
● General Everyday Printing. Select this option to print using typical settings.
◦ 2–Sided Printing: No
◦ 2–Sided Printing: No
◦ 2–Sided Printing: No
◦ 2–Sided Printing: No
NOTE: If you change any of the settings for a defined printing shortcut, the Save As... and Reset
buttons become active. Click the Save As... button to save the new settings as a custom printing
shortcut. Click the Reset button to restore the default options for all features of the selected shortcut.
2. Select the appropriate print settings on the Printing Shortcuts tab, or by using the settings on any
of the Printing Preferences tabs.
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4. Type a name for the custom printing shortcut, and then click the OK button. The custom printing
shortcut appears in the printing shortcuts list.
Driver
Delete a custom printing shortcut
To delete any defined shortcut or custom printing shortcut, select a shortcut and then click the Delete
button.
● Paper Options
● Print Quality
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The following are settings in the Paper Options group box:
Size is:
The Size is: setting is a drop-down menu that lists all of the supported media sizes.
Specify the size for all the settings in the Paper Options group box. You must use the same size of
media for the entire print job.
NOTE: Certain software programs can override the size command and specify different media sizes
within a single document.
For the Use different paper group box, select a source (tray) and media type that differ from the settings
selected. If a conflict exists among media source, media size, and/or media type, and you choose to
keep the conflicting settings, the settings are processed in the following order: media size, media type,
and then media source.
Because driver settings are overridden by media-size settings in most software programs, use the driver
to set media size only for software programs that don't have a media-size setting, such as NotePad, or
when producing a book or a booklet that does not require different media sizes.
Click the Custom... button to open the Custom Paper Size dialog box.
Use the following options from the Custom Paper Size dialog box to create or modify custom-paper-
size information:
● Name field. Type a name for the custom paper size, or click the drop-down menu to select a
predefined custom paper size.
● Paper Size group box. If you type in a size that is too large or too small, the driver adjusts the size.
◦ Width: and Height: text boxes. Click the arrows or type a value to specify the dimensions of
the custom paper size.
◦ Use Millimeters / Use Inches button. Select the appropriate unit of measurement for the
custom paper size.
Click the Save button to save the custom size, or click the Close button to return to the Paper/
Quality tab.
Source is:
The Source is: setting specifies the source tray to use for printing a document.
● Auto/Tray 1
● Manual
When the default Auto/Tray 1 option is selected, the document is immediately sent to the printer. When
the Manual option is selected, you must press the RESUME button before the document is printed.
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● Plain
● Unspecified
● Bond
● Labels
● Letterhead
● More...
If you select the More... option at the bottom of the Type is: drop-down list, the follow options become
available:
Driver
The following standard paper types appear in the list.
Table 3-1 Standard paper types and engine speed
All Contains all of the standard paper types listed below plus the following:
Bond Full
8ppm Color
12ppm Mono
Recycled Full
8ppm Color
12ppm Mono
Everyday <96g
Plain Full
8ppm Color
12ppm Mono
Unspecified Full
8ppm Color
12ppm Mono
6ppm Color
8ppm Mono
8ppm Color
12ppm Mono
Presentation 96–130g
Bond Full
8ppm Color
12ppm Mono
Recycled Full
8ppm Color
12ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
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8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
Brochure 131–175g
6ppm Color
8ppm Mono
6ppm Color
Driver
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
Photo/Cover 176–220g
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
Other
6ppm Color
8ppm Mono
Labels 3/4
6ppm Color
8ppm Mono
Letterhead Full
8ppm Color
12ppm Mono
Envelope 3/4
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
PrePrinted Full
8ppm Color
12ppm Mono
PrePunched Full
8ppm Color
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12ppm Mono
Colored Full
8ppm Color
12ppm Mono
Rough 3/4
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
6ppm Color
8ppm Mono
Driver
options to include a blank or preprinted first page or back cover, or to change the type of media in the
middle of a document.
NOTE: Use the same size of media for the entire print job. All options selected from the available Use
Different Paper options use the size selected in the Size is: drop down menu.
1. From the application you would like to print from, click File, click Print, and then click either
Properties or Preferences.
2. Select the Use Different Paper check box on the Paper/Quality tab.
3. Select the appropriate option (First Page, Other Pages, or Back Cover) in the dialog box.
NOTE: The Back Cover option is not available when the Booklet Layout setting is enabled on
the Finishing tab. For two-page-per-sheet (2-up) booklet printing, include a cover by selecting
different media for the first page only. The back cover setting is unavailable, because this page
would be printed in the middle of a booklet.
4. Select the appropriate tray and type of media from the Source is: and Type is: drop-down menus.
NOTE: When you change the type and source of the paper and covers, the settings remain configured
until you close the software program.
The Print Quality drop-down box controls the resolution, which refers to the number of dots per inch
(dpi) used to print the page. As resolution is increased, the quality (clarity and visual appeal) of print on
the page is improved, but the printing time may also increase. Resolution Enhancement technology
(REt) refines the print quality of characters by smoothing out jagged edges that can occur on the angles
and curves of a printed image. The default Print Quality setting is ImageREt 2400.
The Print all Text as Black check box is cleared by default. When selected, the driver prints all text as
black regardless of the original document text color. However, white text remains white as a fail-safe
method of printing reverse typeface against a dark background. This setting does not affect graphic
images on the page.
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Fit to Page
Print Document On
Select this option to format the document for one paper size and then print the document on a different
paper size, with or without scaling the image to fit the new paper size.
The Print Document On check box is disabled by either of the following conditions:
● The Pages per Sheet drop-down list value (on the Finishing tab) is not 1.
When the Print Document On check box is selected, the Scale to Fit check box is automatically
selected, and the drop-down menu shows the predefined media sizes as well as any custom sizes that
have been created.
Scale to Fit
The Scale to Fit check box specifies whether each formatted document page is scaled to fit the target
paper size. By default, the Scale to Fit check box is selected when the Print Document On check box
is selected. If the setting is turned off, each document page is centered at full size on the target paper.
If the document size is larger than the target paper size, the document image is clipped. If it is smaller,
it is centered within the target paper. The following illustration shows preview images for a document
that is formatted for legal-size paper with the target size is specified as Letter size media. The image
Figure 3-11 Preview images - Legal on Letter; Scale to Fit off (left) and on (right)
When the size for which the document is formatted (that is, the logical size) differs from the target size,
the preview image uses a dashed gray line to show the boundaries of the logical page in relation to the
target page size.
% of Normal Size
The % of Normal Size option provides a slider bar to use for scaling the percentage setting. The default
setting in the entry box is 100% of normal size. Normal size is defined as the paper size that is selected
within the driver or what the driver receives from the software program (if the software program does
not negotiate the paper size with the driver). The driver scales the page by the appropriate factor and
sends it to the device.
The limits of the range are from 25% to 400%, and any values outside the range are adjusted to those
limits as soon as the focus is removed from the control (that is, when the Tab key is pressed or another
control is selected). Any change to the scale also changes the page preview image.
The slider bar controls the scale directly. The value in the edit box changes as the scroll bar indicator
is dragged, and the preview image is updated to the new image scale. Each click on the slider bar affects
the scale by 75%.
● The Print Document On check box (on the Effects tab) is selected.
● The Pages per Sheet drop-down list value (on the Finishing tab) is not 1.
Watermarks
Use the Watermarks feature to select a watermark, create a custom watermark (text only), or edit an
existing watermark. The following watermarks are preset in the driver:
● Confidential
● COPY
● Draft
● SAMPLE
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When the First Page Only check box is selected, the watermark is printed only on the first page of the
document. The First Page Only check box is disabled when the current watermark selection is "(none)".
Watermarks are applied to logical pages. For example, when the Pages per Sheet drop-down list value
is set to "4" and the First Page Only check box is cleared, four watermarks appear on the page (one
on each logical page).
Click the Edit button to open the Watermark Details dialog box.
Driver
Click the OK button to accept all of the changes that are made in the Watermark Details dialog box.
Clicking the Cancel button does not cancel all of the changes. If you make changes to a watermark and
then select a different watermark or click the New button, all of the changes made to the previous
watermark are saved, and only the current, unsaved changes can be canceled.
Current Watermarks
The Current Watermarks group box contains a list of available predefined and newly create
watermarks.
To create a new watermark, click the New button. The new watermark show as "Untitled" until you name
it. To name it, type text in the Watermark Message field. The name in the Watermark Message field
doubles as the watermark name.
Watermark names appear on the Effects tab as well as in the Watermark Details group box.
NOTE: When the limit of 30 watermarks is reached, the New button is disabled.
To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the
Watermark Message for that watermark, you are, in effect, creating a new watermark.
Message Angle
Use the controls in the Message Angle group box to print the watermark in different orientations in
relation to the text on the page. The settings are Diagonal, Horizontal, or Angle (custom). The default
is Diagonal. All three settings automatically center the watermark string within the page; the selection
of a particular setting affects only the angle of the string placement. Diagonal places the text along a
line that spans the lower-left to upper-right corners of the page. Horizontal places the text along a line
that spans the mid-left and mid-right edges of the page. Angle places the text at the specified angle
across the page.
Font Attributes
Name
The Name drop-down menu lists fonts that are currently installed on the system. The default is language-
dependent.
Color
The Color option is a fixed, unalterable set of color choices for the watermark. The default color is
Gray.
Shading
The default Shading setting for new and preset watermarks is Very Light. The following range of shades
is available from the Shading drop-down menu:
● Lightest
● Light
● Medium Light
● Medium
● Medium Dark
● Dark
● Very Dark
● Darkest
These values represent the intensity of the gray that is used. Light produces a lightly saturated gray
watermark. Lightest produces the lightest shade of watermark; Darkest produces a black watermark.
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Font sizes from 1 to 999 points are available from the Size menu. The default point size is language-
dependent.
Style
The following choices are available from the Style drop-down menu: Regular, Bold, Italic, and Bold
Italic. The default Style setting for new and preset watermarks is Regular.
Driver
Document Options
Print on Both Sides (Manually)
NOTE: The Print on Both Sides (Manually) check box is unavailable if the Allow Manual
Duplexing option is disabled on the Configure tab in the Properties tab set.
The default setting for the Print on Both Sides (Manually) check box is cleared (not selected). Selecting
the Print on Both Sides (Manually) check box makes the Flip Pages Up check box and the Booklet
Printing drop-down list available.
When a print job is sent to the device with the Print on Both Sides (Manually) check box selected, the
even pages print, and then the following dialog box appears with instructions to complete the manual
duplex process.
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The Flip Pages Up check box, enabled only when the Print on Both Sides (Manually) check box is
selected, is used to specify the duplex-binding option. By default, the Flip Pages Up check box is
cleared. The following table demonstrates the results of selecting this box, depending on the paper
orientation selected on the Finishing tab.
Table 3-2 Page orientation
Orientation (Finishing tab) Flip Pages Up selected Flip Pages Up not selected
When the Print on Both Sides check box is selected, the document preview image changes to show
a spiral binding along either the left edge or the top edge of the page. In addition, a folded-over corner
appears in the lower-right portion of the preview image, indicating that printing occurs on the back side.
An arrow on the folded-over corner points in the direction that the pages would be flipped if they were
bound together.
When print on Letter-size media in portrait orientation, selecting the Flip Pages Up check box results
in pages that read by flipping over like the pages of a calendar. Clearing the Flip Pages Up check box
results in pages that read by turning like the pages of a book.
Booklet Printing
The Booklet Printing drop-down menu, visible when the Print on Both Sides check box is selected,
offers choices that are based on the current paper size. The default setting for the Booklet Printing
Selecting the Left Edge Binding or Right Edge Binding option changes the document preview image
to show the location of the binding. If the Pages per Sheet setting is on the default setting of 1, it
automatically changes to 2. The Pages per Sheet option is disabled if a Booklet Printing option is
selected.
The Booklet Printing setting is disabled when a media size other than Letter, Legal, or A4 is selected
on the Paper/Quality tab.
A book is a print job consisting of at least two pages that can have a different media type for the first
page, other pages, or back cover. Use the First Page, Other Pages, and Back Cover settings on the
Paper/Quality tab (available when you select the Use Different Paper check box) to select different
media for these pages.
A booklet is a print job that places two pages on each side of a sheet that can be folded into a booklet
that is half the size of the media type. Use the Booklet Printing drop-down menu on the Finishing tab
to control booklet settings.
Print a booklet
1. Click Start and click either Printers or Printers and Faxes.
3. Click the Configure tab and select the Allow Manual Duplexing check box.
4. From the application you would like to print from, click File, click Print, and then click either
Properties or Preferences.
5. In the Booklet Printing drop-down menu on the Finishing tab, select the type of booklet printing
that you want. For example, Left Edge Binding.
● Entering a value other than 100 in the % of Normal Size text box.
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You can print a book in which the first page, other pages, and back cover have different media types.
For more information, see Use Different Paper on page 77.
If you print more than one page per sheet, the pages appear smaller and are arranged on the sheet in
the order that they would otherwise be printed. Values for the Pages per Sheet drop-down list are 1
(default), 2, 4, 6, 9, and 16.
The preview document image changes to reflect changes in these settings, as shown by the examples
in the following illustration.
Driver
Print Page Borders
Related controls indented beneath the Pages per Sheet edit box are Print Page Borders and Page
Order, which become active when Pages per Sheet is greater than 1.
Selecting the Print Page Borders check box sets a line around each page image on a printed sheet to
help visually define the borders of each logical page.
Page Order
The Page Order options adjust the visual layout of pages when the Pages per Sheet is greater than
1. The Page Order drop-down menu contains the following selections:
Copies
This setting is useful for software programs that do not provide a copy count. If a copy count is available
in the software program, set the copy count in the software program.
Select the number of copies to print in the Copies text box by clicking the arrows to the right of the text
box or by typing a value in the text box. For the HP Color LaserJet CP1210 Series printers, valid entries
When you click another group box or leave the Finishing tab, invalid entries (such as non-numerical
input, numbers less than 1, or numbers greater than the maximum allowed) change to the last valid
value that appeared in the box. The default number of copies is 1.
Because the number of copies can be set from some software programs, conflicts can arise between
the software program and the driver. In most cases, the software program and the driver communicate
so that the number of copies set in one location (such as the program) appears in the other (such as
the driver). For some programs, this communication does not happen, and the copies values are treated
independently. For example, setting 10 copies in the program and then setting 10 copies in the driver
will result in 100 copies (10 x 10) being printed. Set the number of copies in the program, wherever
possible.
The Collate option becomes active if the Copies setting is greater than 1. Select Collate to collate
multiple-copy print jobs.
Orientation
Select either the Portrait or Landscape radio buttons to change the orientation of the paper. Portrait
is the default setting. Select the Rotated check box to rotate the document image on the paper 180°.
For example, if the return address on an envelope is smudged, try using this setting and feeding the
envelope so that the return address area is fed into the device first.
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Color options
Use the Color Options group box to adjust the independent color controls. The settings affect the color
rendering and print quality in the print job.
The Color Settings dialog box gives you independent control of the following settings:
● Text
● Graphics
● Photographs
● General
Neutral Grays
The Neutral Grays drop-down menu controls the selection of a device-dependent color table that is
embedded in the printer firmware. The options are Black Only or 4-Color. You can adjust the Neutral
Grays setting independently for Text, Graphics, or Photographs.
● Black Only. Generates neutral colors (grays and black) by using only black toner. This option
guarantees that neutral colors do not have a color cast. Black Only is the default setting for the
Text and Graphics components.
● 4-Color. Generates neutral colors by combining all four colors of toner, which produces smoother
gradients and transitions to non-neutral colors, and produces the darkest possible black. 4-Color
is the default setting for Photographs.
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Use the General setting group to control the Edge Control, Halftone, and RGB Color settings for all
color printing.
Edge Control
Edge Control determines how edges are rendered by adjusting three components: Adaptive Halftoning,
Trapping, and C-REt. Adaptive Halftoning increases the edge sharpness. Trapping reduces the effect
of color plane misregistration by slightly overlapping the edges of adjacent objects. C-REt increases the
apparent resolution by placing each dot for the smoothest edges.
● Normal provides the default trapping settings. Adaptive Halftoning and C-REt are both set to On.
● Maximum provides the most trapping. Adaptive Halftoning and C-REt are both set to On.
Halftone
The Halftone setting controls the selection of a device-dependent halftone algorithm that is embedded
in the HP Color LaserJet CP1210 Series firmware. The Smooth and Detail options affect the resolution
and clarity of your color output.
Driver
● Detail. Select this option for sharp edges and detail. This option is useful for text and graphics that
require sharp distinctions among lines or colors, or for images that contain a pattern or high level
of detail.
Print in Grayscale
Select Print in Grayscale to print a color document in black and white. This option is useful for
previewing preliminary copies of slides and hardcopy output quickly or for color documents that will be
photocopied or faxed.
Color Themes
Use the Color Themes group box to determine how colors are rendered. The settings affect the color
rendering and print quality in the print job.
RGB Color
The RGB Color settings affect the color treatment for object types and determine how colors are
rendered. The options are Default (sRGB), Vivid, Photo, and Photo (AdobeRGB 1998).
NOTE: Custom color themes can be added and configured using the HP Basic Color Match Tool.
● Default (sRGB). Interprets RGB color space (sRGB), which is the accepted standard for many
software companies and organizations such as Microsoft and the World Wide Web Consortium.
Default (sRGB) is the default setting.
● Vivid. Sets the printer to increase the color saturation in the midtones. Less colorful objects are
rendered more colorfully. This option is recommended for printing business graphics.
NOTE: When the Photo color theme is selected, the halftone settings are changed to the
following:
● Photo (AdobeRGB 1998). When printing digital photographs from a professional software
program that uses AdobeRGB color space rather than sRGB, it is important that you turn off the
color management in the software program and allow the printer to manage the color space.
● None. Sets the printer to print RGB data in raw device mode. To render photographs correctly
when this option is selected, you must manage color in the program in which you are working or
in the operating system.
The following table lists the lines per inch (lpi) for the Default (sRGB), Vivid, and Photo (AdobeRGB
1998) color themes.
Table 3-3 Halftone settings (lpi) for the Default (sRGB), Vivid, and Photo (AdobeRGB 1998) color themes
Smooth (2-bits/pixel)
Detail (2-bits/pixel)
When the Photo color theme is selected, the halftone settings (lpi) are changed to the following:
Table 3-4 Halftone settings (lpi) for the Photo color theme
Smooth (4-bits/pixel)
Detailed (4-bits/pixel)
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Internet Services
The Internet Services control contains the Select a destination drop-down menu with the following
options:
● Product manuals*
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Engineering details
ENWW 97
Media sizes
The HP Color LaserJet CP1210 Series printer supports a number of paper sizes, and it adapts to various
media.
NOTE: To obtain the best print results, select the appropriate paper size and type in your printer driver
before printing.
Table 4-1 Supported paper and print media sizes
Engineering details
CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise
dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper not designed for this
technology could damage your printer.
Labels ● Use only labels that have no ● Do not use labels that have wrinkles
exposed backing between them. or bubbles, or are damaged.
● Use labels that lie flat. ● Do not print partial sheets of labels.
Transparencies ● Use only transparencies that are ● Do not use transparent print media
approved for use in laser printers. not approved for laser printers.
Letterhead or preprinted forms ● Use only letterhead or forms ● Do not use raised or metallic
approved for use in laser printers. letterhead.
Heavy paper ● Use only heavy paper that is ● Do not use paper that is heavier
approved for use in laser printers than the recommended media
and meets the weight specifications specification for this printer unless it
for this printer. is HP paper that has been approved
for use in this printer.
Glossy or coated paper ● Use only glossy or coated paper ● Do not use glossy or coated paper
that is approved for use in laser designed for use in inkjet printers.
printers.
Paper, including the Minimum: 76 x 127 mm 60 to 90 g/m2 (16 to 24 lb) Up to 150 sheets Side to be printed on face-
following types: (3 x 5 inches) up, with the top edge at
75 g/m2 (20 lb bond) the back of the tray
● Plain Maximum: 216 x 356 mm
(8.5 x 14 inches)
● Letterhead
● Color
● Preprinted
● Prepunched
● Recycled
Thick paper Same as for paper Up to 200 g/m2 (53 lb) Up to 15 mm (0.6 inches) Side to be printed on face-
stack height up, with the top edge at
the back of the tray
Cover paper Same as for paper Up to 200 g/m2 (53 lb) Up to 15 mm (0.6 inches) Side to be printed on face-
stack height up, with the top edge at
the back of the tray
Glossy paper Same as for paper Up to 220 g/m2 (59 lb) Up to 15 mm (0.6 inches) Side to be printed on face-
stack height up, with the top edge at
the back of the tray
Engineering details
● DL
● C5
● B5
ENWW Sizes (min & max) and supported paper by tray 101
CONTENTS
I. INTRODUCTION
PURPOSE OF THIS DOCUMENT
Product documentation
Uninstall
General
Windows Sharing
Upgrading Windows
Plug and Play Install (installs only the printer driver and alerts)
UNINSTALLER
V. LEGAL STATEMENTS
TRADEMARK NOTICES
Warranty
Copyright
● Windows 2000
NOTE: The HP Color LaserJet CP1210 Series printer is not supported by HP in the following operating
systems:
● Macintosh (all)
● Windows 98
● Windows ME
● Windows NT 4.0
● Windows 3.1
● UNIX®
● Linux
● O/S2
● Dos
The HP Color LaserJet CP1210 Series printer has the following features:
● 16MB of RAM
Engineering details
● Full color laser printing
This file provides specific installation, compatibility, and troubleshooting information. For additional
information about product features and driver features, see the product user guide and the online Help
that is included with each software component.
Drivers
A driver is software that allows software applications to access product features. Typically, you should
install drivers for each product. The printing-system software CD-ROM that came with your product
includes the following Windows drivers:
● HP print driver for Windows 2000, Windows 2003 Server, Windows XP and Windows Vista, all with
similar graphical user interfaces
Software programs
● HP Solution Center
● HP Customer Participation Program 9.0 (can choose to not install this by using the Advanced Install
option)
Product documentation
To view the HP Color LaserJet 1210 Series User Guide, insert the CD into the CD-ROM drive. The
animated setup guide appears. At the top of the animated guide, select “View User Guide”.
The HP Color LaserJet CP1210 Series User Guide and Install Notes are on the HP Color LaserJet CP1210
Series CD at the following location:
Uninstall
The uninstall utility allows you to remove the Windows HP printing-system components. See the
"Uninstaller" section for more instructions.
h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp
General
● Certain high-speed USB 2.0 cards ship with unsigned host controller drivers. If you have purchased
a USB 2.0 add-in card and have an unsigned driver, you might experience driver installation
problems or communication problems between the product and HP software. It is recommended
that you always use a Microsoft WHQL Certified host controller driver with your USB hardware.
● Plug and Play print-driver packages are available at the following URL:
www.hp.com/support/ljcp1210series
● Functionality is limited on systems that only meet minimum system requirements. Many images
and videos require a system that meets the recommended system requirements for acceptable
performance and reliability.
◦ Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the
cable, and then match it to the pattern on the USB port. Make sure that it is not upside down.
Insert one end of the USB cable completely into the USB port on the HP product, and insert
Engineering details
the other end into the back of the computer.
◦ Verify that the product is turned on. The product cannot be recognized if the power is off.
◦ Ensure that the USB cable is no more than 5 meters (~ 16.4 feet) in length.
◦ Verify that the USB port is enabled. Some computers ship with disabled USB ports.
Windows Sharing
The printer drivers for this product are supported only in Windows 2000, 2003 Server, XP and Windows
Vista. The product cannot be shared with Windows clients running Windows 98, Me, NT 4.0 or earlier
versions of the Windows operating system.
Shared Windows clients that are not directly connected to the product will not receive software-alert
messages at the computer. Only the computer directly connected to the product will receive software-
alert messages.
● HP Color LaserJet CP1210 Series Toolbox utilizes Microsoft .Net Framework version 2.0.
Depending on the configuration of your computer, you might need to update your system
configuration after installation by using Windows Update. If you encounter problems with HP Color
LaserJet CP1210 Series Toolbox, install all available critical updates from Windows Update.
● HP Color LaserJet CP1210 Series Toolbox might not function in Windows 2000 if Service Pack 4
(SP4) and critical updates are not currently installed. If you encounter problems with HP Color
LaserJet CP1210 Series Toolbox, install all available critical updates for Windows 2000 from
Windows Update.
Upgrading Windows
● HP recommends that you uninstall HP products before upgrading to a newer supported version of
Windows. For example, when upgrading from Windows XP to Windows Vista, uninstall your HP
product using the “Uninstall” found in the HP Color LaserJet 1210 Series program group and then
upgrade to the new operating system. After the operating system upgrade is complete, re-install
your HP product by using the latest software available at the following URL:
www.hp.com/support/ljcp1210series
NOTE: Do not plug the USB cable into the computer system until instructed to do so.
3. If the HP printing system installer program has not started after 30 seconds, complete these steps.
c. Select the SETUP.EXE file, click Open, and then click OK. When the animated installation
guide appears, click Begin Setup for help setting up the product.
d. After watching the animated installation guide, click “Install Software” to start the software
installation.
2. Verify that the product is in a “Ready” state (the green light next to the “U”-shaped symbol is lit on
the control panel).
4. The Found New Hardware Wizard appears and a dialog asks Can Windows connect to the
Windows Update to search for software?. Select No, not this time, and click Next.
5. In the next dialog, select Install the software automatically (Recommended). If the HP Color
LaserJet CP1210 Series CD-ROM is not in the CD-ROM drive, insert it now. Click Next to continue
the installation automatically.
6. The Completing the Found New Hardware Wizard dialog box appears. Click Finish to complete
the installation of the printer driver.
UNINSTALLER
The uninstaller removes all of the HP printing system components.
3. Click Uninstall.
Or
2. Double-click Add/Remove Programs. The following items are installed by the HP Color LaserJet
CP1210 Series installer.
● HP Color LaserJet CP1215 - or your specific model of HP Color LaserJet 1210 Series. (for
example, if you have the CP1216 you would see a listing for CP1216).
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● HP Color LaserJet 1210 Series Toolbox
3. For each item you wish to remove, highlight it in the list and then click Change/Remove. Follow
the prompts.
You can also go to the following URL for online technical support: www.hp.com/support/ljcp1210series
www.hp.com/support/ljcp1210series
Microsoft®, Windows®, Windows NT®, Windows® XP, and Windows® Vista are U.S. registered
trademarks of Microsoft Corp.
Warranty
See the product user guide for complete warranty and support information.
Copyright
© 2007 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed
under the copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements
accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
A printer driver for the printer is not visible in the Printer folder. ● Reinstall the printer software.
An error message was displayed during the software ● Reinstall the printer software.
installation.
NOTE: Close any applications that are running. To
close an application that has an icon in the task bar, right-
click the icon, and select Close or Disable.
The printer is in Ready state, but nothing prints. ● Print a Configuration page, and verify the printer
functionality.
● From the Start menu, click Run, type spool and click
OK. The C:\WINDOWS\SYSTEM32\SPOOL folder will
appear.
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contained in this folder. Close the PRINTERS folder.
T
transparencies
guidelines 100
tray capacity 101
trapping settings 91
tray
settings 17
trays
capacities 3, 101
Source is settings 72
troubleshooting
known issues 105
printer issues 109
two-sided printing. See duplexing
types, media
HP Color LaserJet CP1210
Series Toolbox 23
types, paper
driver settings 73
U
uninstall
printing system software 56,
107
www.hp.com