SOFTWARE REQUIREMENT SPECIFACTION

ON “ONLINE RAILWAY RESERVATION

SYSTEM”
BY
SHRISTI PANDEY
ROLL NO :- 32003
GUIDANCE BY
BHUPINDER SINGH SIR
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MSG-SGKM COLLEGE ARTS, SCIENCE AND COMMERCE 

Tilak Road Ghatkopar(E), Mumbai 400 077, 

DEPARTMENT OF INFORMATION TECHNOLOGY 

2020-2021

 Certificate
This is to certify that Mr. SHRISTI PANDEY 

With Seat No. 32003 has successfully completed the necessary 

Course of experiments in the subject of SOFTWARE ENGINEERING during the 

Academic year 2020-2021 complying with the requirements of University of

Mumbai 

for the program B.Sc. (INFORMATION TECHNOLOGY) in Sem _4

______________________                                               
_________________________ 
   Internal Examiner                                                                            External
Examiner 
 
 
 
_____________________ 

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        Co-Ordinator                                                                                     Stamp 

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SRS
Railways Reservation

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Table of Contents
1.
2. INTRODUCTION
2.1. Objective
2.2. Scope
2.3. Glossary
2.4. Overview

3. OVERALL DESCRIPTION
3.1. Product Perspective
3.2. Product Functions
3.3. User Characteristics
3.4. Constrains
3.5. Assumptions and Dependencies
3.6. Apportioning of requirements

4. REQUIRMENT SPECIFICATION
4.1. Function Requirements
4.1.1. Performance Requirements
4.1.2. Design Constraints
4.1.3. Hardware Requirements
4.1.4. Software Requirements
4.1.5. Other Requirements

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4.2. Non-Function Requirement

4.2.1. Security
4.2.2. Reliability
4.2.3. Availability
4.2.4. Maintainability
4.2.5. Supportability

5. DIAGRAM
4.1. Use Case Diagram
4.2. Class Diagram
4.3. State Diagram
4.4. Sequence Diagram
4.5. Data flow Diagram

5. GUI

5.1. Screen Shots

6. REFERENCES

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Introduction

1.Introduction
The introduction of the Software Requirements Specification (SRS) provides an overview of
the entire SRS purpose ,scope, definitions, acronyms, abbreviations, references and overview
of SRS.A Software Requirements Specification (SRS) - a requirements specification for a
software system - is a complete description of the behaviour of a system to be developed. It
includes a set of use cases that describe all the interactions the users will have with the
software. Use cases are also known as functional requirements. In addition to use cases, the
SRS also contains non-functional (or supplementary) requirements. Non-functional
requirements are requirements which impose constraints on the design or implementation
(such as performance engineering requirements, quality standards, or design constraints). The
aim of this document is to gather and analyse and give an in-depth insight of the complete
Marvel Electronics and
Home Entertainment software system by defining the problem statement in detail. This is a
documentation of the project Railways Reservation System done sincerely and
satisfactorily by my group members. A Software has to be developed for automating the
manual Railway Reservation System.

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• RESERVE SEATS – Reservation form has to be filled by passenger. If seats are

available entries like train name, number, destination are made.

• CANCEL RESERVATION- The clerk deletes the entry in the System and changes in
the Reservation Status.

• VIEW RESERVATION STATUS-The user need to enter the PIN number printed on
ticket.

1.1 Objective:
The purpose of this source is to describe the railway reservation system which provides the
train timing details, reservation, billing and cancellation on various types of reservation
namely,
• Confirm Reservation for confirm Seat.
• Reservation against Cancellation.
• Waiting list Reservation.
• Online Reservation.
• Tatkal Reservation.

The origin of most software systems is in the need of a client, who either wants to automate
the existing manual system or desires a new software system. The software system is itself
created by the developer. Finally, the end user will use the completed system. Thus, there are
three major parties interested in a new system: the client, the user, and the developer.
Somehow the requirements for the system that will satisfy the needs of the clients and the
concerns of the users have to be communicated to the developer. The problem is that the
client doesn’t usually design the software or the software development process and the
developer does not understand the client’s problem and the application area. This causes a
communication gap between the parties involved in the development of the project.

The basic purpose of Software Requirement Specification (SRS) is to bridge this

communication gap. SRS is the medium through which the client’s and the user’s needs are
accurately specified; indeed SRS forms the basis of software development.

Another important purpose of developing an SRS is helping the clients understanding their
own needs. An SRS establishes the basis for agreement between the client and the supplier on
what the software product will do.

An SRS provides a reference for validation of the final product.A high quality SRS is a
prerequisite to high quality software and it also reduces the development cost.

A few factors that direct us to develop a new system are given below -:

1. Faster System
2. Accuracy
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3. Reliability
4. Informative
5. Reservations and cancellations from anywhere to any place

1.2 Scop:
“Railways Reservation System” is an attempt to simulate the basic concepts of an online
Reservation system. The system enables to perform the following functions:

• SEARCH FOR TRAIN

• BOOKING OF A SELECTED FLIGHT

• PAYMENT

• CANCELLATION
• Freight Revenue enhancement
• Passenger Revenue enhancement
• Improved & optimized service 1.3 Glossary:
This should define all technical terms and abbreviations used in the document

➢ NTES – National Train Enquiry System

➢ IVRS – Interactive Voice Response system
➢ PRS – passenger reservation system

➢ DFD :- Data Flow Diagram

➢ ERD :- Entity Relationship Diagram
➢ SRS :- Software Requirements Specification
➢ STD :- State Transition Diagram

1.4 Overview:
The remaining sections of this document provide a general description, including
characteristics of the users of this project, the product's hardware, and the functional and data
requirements of the product. General description of the project is discussed in section 2 of
this document. Section 3 gives the functional requirements, data requirements and
constraints and assumptions made while designing the E-Store. It also gives the user

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viewpoint of product. Section 3 also gives the specific requirements of the product. Section

3 also discusses Section 4 is for supporting information.

the external interface requirements and gives detailed description of functional requirements.

Overall Description

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2.Overall Description
This document contains the problem statement that the current system is facing which is
hampering the growth opportunities of the company. It further contains a list of the
stakeholders and users of the proposed solution. It also illustrates the needs and wants of the
stakeholders that were identified in the brainstorming exercise as part of the requirements
workshop. It further lists and briefly describes the major features and a brief description of
each of the proposed system.

2.1 Product Perspective:

Before the automation, the system suffered from the following DRAWBACKS:

• Ø The existing system is highly manual involving a lot of paper work and calculation
and therefore may be erroneous. This has lead to inconsistency and inaccuracy in the
maintenance of data.

• Ø The data, which is stored on the paper only, may be lost, stolen or destroyed due to
natural calamity like fire and water.

• Ø The existing system is sluggish and consumes a lot of time causing inconvenience
to customers and the airlines staff.

• Ø Due to manual nature, it is difficult to update, delete, add or view the data.

• Ø Since the number of passengers have drastically increased therefore maintaining

and retrieving detailed record of passenger is extremely difficult.

• Ø An railways has many offices around the world, an absence of a link between these
offices lead to lack of coordination and communication.

Hence the railways reservation system is proposed with the following

• Ø The computerization of the reservation system will reduce a lot of paperwork and
hence the load on the airline administrative staff.

• Ø The machine performs all calculations. Hence chances of error are nil.

• Ø The passenger, reservation, cancellation list can easily be retrieved and any
required addition, deletion or updation can be performed.

• Ø The system provides for user-ID validation, hence unauthorized access is

prevented.

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2.2 Project Functions:

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Booking agents with varying levels of familiarity with computers will mostly use this system.
With this in mind, an important feature of this software is that it be relatively simple to use.
The scope of this project encompasses: -

¨ Search: This function allows the booking agent to search for train that are available
between the two travel cities, namely the "Departure city" and "Arrival city" as desired by the
traveller. The system initially prompts the agent for the departure and arrival city, the date of
departure, preferred time slot and the number of passengers. It then displays a list of train
available with different airlines between the designated cities on the specified date and time.

¨ Selection: This function allows a particular train to be selected from the displayed list. All
the details of the train are shown :-

1. train Number
2. Date, time and place of departure
3. Date, time and place of arrival
4. TRAIN Duration
5. Fare per head
6. Number of stoppages – 0, 1, 2…

¨ Review: If the seats are available, then the software prompts for the booking of train. The
train information is shown. The total fare including taxes is shown and flight details are
reviewed.

¨ Traveller Information: It asks for the details of all the passengers supposed to travel
including name, address, telephone number and e-mail id.

¨ Payment: It asks the agent to enter the various credit card details of the person making the
reservation.

1. Credit card type

2. Credit card number
3. CVC number of the card
4. Expiration date of the card
5. The name on the card

¨ Cancellation : The system also allows the passenger to cancel an existing reservation.
This function registers the information regarding a passenger who has requested for a
cancellation of his/her ticket. It includes entries pertaining to the train No., Confirmation No.,
Name, Date of Journey, Fare deducted.

2.3 User Characteristics:

• Ø EDUCATIONAL LEVEL:-At least user of the system should be comfortable with
English language.

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• Ø TECHNICAL EXPERTISE: - User should be comfortable using general purpose

applications on the computer system.

2.4 Constrains:
Software constraints:

• Ø The system will run under windows98 or higher platforms of operating system.

2.5 Assumptions and Dependencies:

• Ø Booking Agents will be having a valid user name an password to access the
software

• Ø The software needs booking agent to have complete knowledge of railways

reservation system.

• Ø Software is dependent on access to internet.

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Requirement Specification

3.1 Function Requirements

3.1.1 performance requirements:

• User Satisfaction: - The system is such that it stands up to the user expectations.

• Response Time: -The response of all the operation is good. This has been made
possible by careful programming.

• Error Handling: - Response to user errors and undesired situations has been taken
care of to ensure that the system operates without halting.

• Safety and Robustness: - The system is able to avoid or tackle disastrous action. In
other words, it should be foul proof. The system safeguards against undesired events,
without human intervention.

• Portable: - The software should not be architecture specific. It should be easily

transferable to other platforms if needed.
• User friendliness: - The system is easy to learn and understand. A native user can

also use the system effectively, without any difficulties.

3.1.2 Design constrian:

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There are a number of factors in the client’s environment that may restrict the choices of a
designer. Such factors include standards that must be followed, resource limits, operating
environment, reliability and security requirements and policies that may have an impact on
the design of the system. An SRS (Software Requirements Analysis and Specification) should
identify and specify all such constraints.

Ø Standard Compliance: - This specifies the requirements for the standards the system
must follow. The standards may include the report format and accounting properties.

Ø Hardware Limitations :- The software may have to operate on some existing or

predetermined hardware, thus imposing restrictions on the design. Hardware limitations can
include the types of machines to be used, operating system available on the system, languages
supported and limits on primary and secondary storage.

Ø Reliability and Fault Tolerance: - Fault tolerance requirements can place a major
constraint on how the system is to be designed. Fault tolerance requirements often make the
system more complex and expensive. Requirements about system behavior in the face of
certain kinds of faults are specified. Recovery requirements are often an integral part here,
detailing what the system should do I some failure occurs to ensure certain properties.
Reliability requirements are very important for critical applications.

Ø Security: - Security requirements are particularly significant in defence systems and

database systems. They place restrictions on the use of certain commands, control access to
data, provide different kinds of access requirements for different people, require the use of
passwords and cryptography techniques and maintain a log of activities in the system.

3.1.3 Hardware requirements:

For the hardware requirements the SRS specifies the logical characteristics of each interface
b/w the software product and the hardware components. It specifies the hardware
requirements like memory restrictions, cache size, the processor, RAM size etc... those are
required for the software to run.

Minimum Hardware Requirements

Processor Pentium III

Hard disk drive 40 GB

RAM 128 MB

Cache 512 kb

Preferred Hardware Requirements

Processor Pentium IV

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Hard disk drive 80 GB

RAM 256 MB

Cache 512 kb
3.1.4 Software requirements: • Any window based operating system with DOS support are
primary requirements for software development. Windows XP, FrontPage and dumps are
required. The systems must be connected via LAN and connection to internet is
mandatory.

3.1.5 other requirements:

Software should satisfy following requirements as well:-

• SECURITY
• Ø PORTABILITY
• Ø CORRECTNESS
• Ø EFFICIENCY
• Ø FLEXIBILTY
• Ø TESTABILTY
• Ø REUSABILTY

3.2 Non-Function Requirements

3.2.1 Security:

The system use SSL (secured socket layer) in all transactions that include any confidential
customer information. The system must automatically log out all customers after a period of
inactivity. The system should not leave any cookies on the customer’s computer containing
the user’s password. The system’s back-end servers shall only be accessible to authenticated
management.

3.2.2 Reliability:

The reliability of the overall project depends on the reliability of the separate components.
The main pillar of reliability of the system is the backup of the database which is
continuously maintained and updated to reflect the most recent changes. Also the system will
be functioning inside a container. Thus the overall stability of the system depends on the
stability of container and its underlying operating system.

3.2.3 Availability:

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The system should be available at all times, meaning the user can access it using a web
browser, only restricted by the down time of the server on which the system runs. A customer
friendly system which is in access of people around the world should work 24 hours. In case
of a of a hardware failure or database corruption, a replacement page will be shown. Also in
case of a hardware failure or database corruption, backups of the database should be retrieved
from the server and saved by the Organizer. Then the service will be restarted. It means 24 x
7 availability.

3.2.4 Maintainability:

A commercial database is used for maintaining the database and the application server takes
care of the site. In case of a failure, a re-initialization of the project will be done. Also the
software design is being done with modularity in mind so that maintainability can be done
efficiently.

3.2.5 Supportability:

The code and supporting modules of the system will be well documented and easy to
understand. Online User Documentation and Help System Requirements.

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Diagram

A use case diagram in the Unified Modeling Language (UML) is a type of behavioral
diagram defined by and created from a Use-case analysis. Its purpose is to present a graphical
overview of the functionality provided by a system in terms of actors, their goals (represented
as use cases), and any dependencies between those use cases. The main purpose of a use case
diagram is to show what system functions are performed for which actor. Roles of the actors
in the system can be depicted.
Interaction among actors is not shown on the use case diagram. If this interaction is essential
to a coherent description of the desired behavior, perhaps the system or use case boundaries
should be re-examined. Alternatively, interaction among actors can be part of the
assumptions used in the use case.
• Use cases
A use case describes a sequence of actions that provide something of measurable
value to an actor and is drawn as a horizontal ellipse.
• Actors
An actor is a person, organization, or external system that plays a role in one or more
interactions with the system.
• System boundary boxes(optional)

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A rectangle is drawn around the use cases, called the system boundary box, to indicate
its scope of system. Anything within the box represents functionality that is in scope and
anything outside the box is not.

4.1 Use-case Diagram

4.2 Class Diagram

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4.3 State Diagram

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4.4 Sequence Diagram

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Customer Train Railway admin Printer Database Bank

login to reservation

Check avaiblity

If availanle

Request reservation form

Provide reservation form

Fill form & submit

Update detail

Request debit amount

Update reservation detail

Request to print tickets

Printing performed & issued

Request cancellation

Get reservation detail

Perform cancellation
Ticket cancelled

Update cancelled detail

Update new detail

4.5 Data Flow Diagram

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A data flow diagram (DFD) is a graphical representation of the "flow" of data through an
information system. DFDs can also be used for the visualization of data processing
(structured design).On a DFD, data items flow from an external data source or an internal
data store to an internal data store or an external data sink, via an internal process. A DFD
provides no information about the timing of processes, or about whether processes will
operate in sequence or in parallel. It is therefore quite different from a flowchart, which
shows the flow of control through an algorithm, allowing a reader to determine what
operations will be performed, in what order, and under what circumstances, but not what
kinds of data will be input to and output from the system, nor where the data will come from
and go to, nor where the data will be stored (all of which are shown on a DFD).

It is common practice to draw a context-level data flow diagram first, which shows the
interaction between the system and external agents which act as data sources and data sinks.
On the context diagram (also known as the 'Level 0 DFD') the system's interactions with the
outside world are modelled purely in terms of data flows across the system boundary. The
context diagram shows the entire system as a single process, and gives no clues as to its
internal organization.

This context-level DFD is next "exploded", to produce a Level 1 DFD that shows some of the
detail of the system being modelled. The Level 1 DFD shows how the system is divided into
sub-systems (processes), each of which deals with one or more of the data flows to or from an
external agent, and which together provide all of the functionality of the system as a whole. It
also identifies internal data stores that must be present in order for the system to do its job,
and shows the flow of data between the various parts of the system.

Level 0:

Enter detail
Railway
User Admin
Reservation
Get ticket

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Level 1:

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Level 2:

Reservation Check availiblity

Appily for ticket

Give
Admin
availiblity

Conform ticket
Cancellation
process
Apply for
cancelation
Conform
User Cancelation Railway
cancellation
cancelation database
View
detai
detail

Enter Check
Payment
payment status process
detail

Payment
done

Payment

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GraphicalUser
Interface

5.1 Screen Short

The system shall provide a uniform look and feel between all the web pages.

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Home Page:

Login:

Registration:

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Search Train:

Other Screen:

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Example:
Indian Railways Official Website:

6 . References

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1. IEEE SRS Format

2. Yatra.com
3. Irctc.co.in
4. Indianrail.gov.in
5. www.google.com

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