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G™Â NBrT ¥SwgD xfÚ[M xb@t$¬ ¥È¶Ã Wún@
xsÈ_ tGÆR x-”§Y mGlÅ
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twÄĶãC wYM tʼnÓC wYM NBrT 3 GlsïC g#Ć XNÄ!¬Y§cW xb@t$¬
s!ÃqRb#½ bl@§ bk#L mNGST m¼b@èC :Œ twÄĶãC wYM tʼnÓC wYM
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1. :Œ twÄĶ wYM tʼnC

tʼnC wYM NBrT g¢E GlsB wYM -̸ wYM
Sn MGÆR [r ÑS ÷¸>N bmNGST mS¶Ã b@T §Y ÃqrbW
ÃqrbW xb@t$¬
s!çN½
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  A. y¸¬Y mçn# xlmçn# b¸ktl#T mNgìC Yȉ lXŒ
twÄĶW wYM ltʼnc$ b:h#F M§> Ys-êL½

• XŒ twÄĶW wYM tʼnc$ NBrT g¢EW GlsB bmjm¶Ã E64

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xb@t$¬WN çqrb kçn bxê° xNq{ 57 Nx#S xNq{ 1 msrT bmjm¶Ã
lm¼b@t$ ¥QrB XNÄlbT XNÄ!h#M  ! -"   I
 
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0 12! A 34 40 Nx#S xNq{ 1 mS¶Ã $/t$ xb@t$¬W bqrblT

-0  47 -  829  5 yS‰ qN WS_ M§> µLs-W wYM ys-W
M§> çrµW mçn#N ½

• XŒ twÄĶW-tʼnc$  NBrT g¢EW GlsB lmS¶Ã b@t$ xb@t$¬ xQRï

M§> kts-W wYM bG3 NBrT xStÄDR Hg# msrT M§¹#N mS-T
k¸gÆW km=ršW qN jMé b¸ö-R 5 yS‰ qN µlf b“§ xb@t$¬WN
76Y Z 4:5 )$ 8/I Ãqrb kçn g#Ć y¥Y¬Y mçn#N½

2
l¼ D S7) R  /C" A%*5 A y¸È‰ mçn# s!rUg_ xb@t$¬WN
l¥È‰T y¸ÃSfLg# kt-qsW G¢E NBrT ¥SwgD xfÚ[M UR GNß#nT çcWN
y¸ktl#TN snìC mS¶Ã b@t$ XNÄ!LK y¸-YQ ¥S¬wqEà b{h#F bdrsW b3 yS‰
qÂT g!z@ WS_ m§K xlbTÝÝ y¸-yq$T yG¢E snìC XNd G¢EW zÁ h#n@¬ l!lÆ
YC)#½

lG3 tʼnÓC yt¹-/yts- y=r¬ snD wYM lNBrT >Ã+ yqrb y=r¬
ZRZR½

tʼnÓC Ãqrb#T ymwÄd¶Ã snìC½

yG¢E wYM yNBrT >Ã+ =r¬ 0 O<=& / E6  ;
[\4/ y=r¬ xkÍfT½ yGMg¥ £dT½ yWún@ xStÃyTÂ 4
>?@ A=B! `§ð yts-WN Wún@ y¸Ãú† ”l g#Æx@ãC½

l=r¬ x¹Âð t¹ÂðãC y=r¬ W-@T ytgl[bT ¥S¬wqEý

x¹ÂðW tʼnC Wl#N qRï XNÄ!fRM ytgl[bT dBÄb@½

ÆlbjT mS¶Ã b@t$ xQ‰b!W ytf‰rÑT WL½

ltʼnc$ yts- yG¢E T:²Z (Purchase Order)½

lNBrT g¢EW yts- yNBrT ¥NúT T:²Z½

ÆlbjT mS¶Ã b@t$ k:Œ twÄĶW wYM ktʼnc$ wYM kNBrT g¢EW
xb@t$¬ qRïlT kçn yqrbWN xb@t$¬Â yts-WN y{h#F M§>½

:Œ twÄĶW wYM tʼnc$ wYM NBrT g¢EW X mS¶Ã b@t$ G¢EWN
btmlkt byg!z@W ytlêw-#T dBÄb@Â mr©ãC½

Slt-qsW xb@t$¬ y{/#F ¥B‰¶Ã mGlŽ

/¼ xND xŒ twÄd¶ wYM tʼnC kz!H b¬C btzrz„ MKNÃèC xb@t$¬ ¥QrB
xYCLM½
 bxê° ytzrz„TN h#n@¬ãC msrT b¥DrG btwsnW yG¢E wYM y>Ã+ zÁ
MRŽ
 bmNGST G™ xêJ xNq{ 56 U A 34 2 msrT lxgR WS_ MRèC
wYM yGNƬ zRF S‰ãC wYM lMKR xgLGlÖèC btdrg L† xSyÃyT½
 bxê° bt-qsW msrT =r¬N½ ymwÄd¶Ã ¦úBN wYM yêU ¥Qrb!ÃN
WDQ l¥DrG bts- Wún@7
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3
2. ymNGST m¼b@T btʼnC wYM bxQ‰b! wYM bNBrT %]E
%]E §Y y_Ít
y_Ít"nT
Ít"nT
¶±RT 76Y Z 4:5 I[_ )$ 8/I s!ÃqRB
s!ÃqRB½
tʼnc$ wYM xQ‰b!W wYM NBrT g¢EW xb@t$¬WN l¥È‰T y¸ÃSfLg#
kt-qsW G¢E/>Ã+ UR GNß#nT çcWN y¸ktl#TN snìC b5 y|‰ qN
WS_ XNÄ!LK dBÄb@ YÉFl¬L½ y¸-yq$T yG¢E snìC XNd G¢EW zÁÂ
h#n@¬ l!lÆ b!Cl#M b¸ktl#T l!-”ll# YC§l#½

kmS¶Ã b@t$ yt¹-lTN wYM yts-WN y=r¬ snD½

lmS¶Ã b@t$ ÃqrbWN ymwÄd¶Ã snD½

l=r¬ x¹Âð t¹ÂðãC y=r¬ W-@T ytgl[bT ¥S¬wqEý

x¹ÂðW bmçn# Wl#N qRï XNÄ!fRM ytgl[bT dBÄb@½

kmS¶Ã b@t$ UR ytf‰rmWN WL½

kmS¶Ã b@t$ yts-WN yG¢E T:²Z (Purchase Order)½

kmS¶Ã b@t$ yts-WN yNBrT ¥NúT T:²Z½

kmS¶Ã b@t$ UR G¢EWN/NBrT >ÃŒN btmlkt byg!z@W ytlêw-#T
dBÄb@Â mr©ãC½

SlqrbbT y_Ít"nT ¶±RT M§> wYM mGlÅ k¥Sr© UR

3. xb@t$¬ wYM y_Ít"nT ¶±RT y¸È‰bTÂ

y¸È‰bT yWún@ xStÃyT y¸qRBbT
QdM tktL
yqrbWN xb@t$¬ wYM y_Ít"nT ¶±RT kts-W M§> kmNGST G™Â
NBrT xStÄÄR xêJ mm¶Ã xµ*à b_LqT bmmRmR t=¥¶ ¥Sr©ãC
y¸ÃSfLg# kçn k¸mlk¬cW xµ§T ¥Sr©ãc$ XNÄ!qRb# b¥DrGÂ
b¥È‰T ;& WYYT tdR`$ ktʼnC yqrb xb@t$¬ kçn -!MN =9
A. yWún@ xStÃyT xQRï ¥SwsN½ kmNGST mS¶Ã b@T btʼnC wYM
bxQ‰b! §Y yqrb y_Ít¾nT ¶±RT kçn E  ()*  E -
EF  ! "   I
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xb@t$¬W yqrbW k-̸ wYM kSnMGÆR [r ÑS ÷¸>N kçn  !
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 /$ Wún@ XNÄ!s_ YdrUL½

/$O >< wYM yS‰ £dt$ bs-W Wún@ msrT dBÄb@ tzUJè
YfrMbTÂ lxb@t$¬ xQ‰b!W½ lG¢E fÚ¸W xµL wYM lSnMGÆRÂ [r-
ÑS ÷¸>N wYM tʼnC wYM xQ‰b! bmNGST G™ wYM NBrT >Ã+

4
 §Y XNÄYµfL y¥gD Wún@ kçn lh#l#M ymNGST mS¶Ã b@èC- -PQ

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W- _Ít¾ çñ ÆgßW tʼnC wYM xQ‰b! wYM NBrT g¢E §Y
y¸s-W Wún@ XNd _Ít$ KBdT k¸ktl#T xNÇ l!çN YC§L½

y{h#F ¥S-NqqEÃ wYM½

b¥N¾WM ymNGST G¢E/NBrT >Ã+ =r¬ XNÄYútF ltwsn g!z@
lmkLkL kxQ‰b!ãC ZRZR msrZ wYM½

tʼnc$ wYM xQ‰b!W wYM NBrT g¢W _Ít¾ Ãlmçn#N mGl{½

y¸s-W Wún@ ¥S-NqqEà kçn Wún@W l‰s# ltʼnc$ wYM lxQ‰b!W wYM
lNBrT g]EW X y_Ít"nT ¶±RT §qrbW mS¶Ã b@T y¸t§lF YçÂLÝÝ

y¸s-W Wún@ tʼnc$N wYM xQ‰b!WN bmNGST G¢ wYM >Ã+ =r¬ WS_
XNÄYútF ¥gD kçn Wún@W l¸ktl#T xµ§T Yt§lÍL½

ltʼnc$ wYM lxQ‰b!W wYM lNBrT g¢EW l‰s# ½

y_Ít"nT ¶±RT §qrbW mS¶Ã b@T½

bKLL l¸gß# yØd‰L mNGST mS¶Ã b@èC½ tÌ¥T †n!vRs!tEãC½

lh#l#M KLlÖC lxÄ!S xbÆ lDÊdê kt¥ xStÄdéC gNzB x!÷ñ¸ L¥T
b!éãC፣ -PQ
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  A. bmS¶Ã b@èC §Y y¸s# Wún@
kçn½ bmS¶Ã b@t$ §Y y¸s-W Wún@ k¸ktl#T xNÇ l!çN YC§L½

mS¶Ã b@t$ Hg#N ÃL-bq tGÆR XNÄÃkÂWN Wún@WN XNÄYs_ ¥gD½

mS¶Ã b@t$ kHG W+ yçnWN yG¢E SR›T XNÄYktL ¥DrG wYM bG¢EÂ
NBrT xê° btdnggW msrT S‰WN XNÄ!ÃkÂWN Wún@ ¥St§lF½

mS¶Ã b@t$ kHG W+ ÃkÂwnWN tGÆR wYM ys-WN Wún@ bÑl# wYM
bkðL q¶ XNÄ!çN ¥DrG½
=r¬WN msrZ½
5
 mS¶Ã b@t$N _Ít¾ çñ µ§gßW xb@t$¬WN WDQ ¥DrG ½

bx-”§Y bqrbW Qʬ §Y ¥Sr©½ mGlÅ snìC lm-yQ½ g#ĆN l¥È‰TÂ

Wún@WN b:h#F l¥St§lF xb@t$¬W kqrblT qN xNSè b¸ö-R xSር yS‰ qÂT
WS_ lWún@W msrT yçn#TN MKNÃèCÂ ytwsÇTN ymFTÿ XRM©ãC bm_qS
Wún@ Yt§LÍLÝÝ

5. bmS¶Ã b@T wYM btʼnC wYM bxQ‰b! wYM bNBrT g¢E §Y

y¸t§lF yWún@ dBÄb@ l!Y²cW
l!Y²cW y¸gb# n_ïC X kWún@W UR bxƶnT
y¸ÃÃz# ¥Sr©ãC½
¥Sr©ãC½

yWún@W dBÄb@ wÀ y¸drGlTN xµL SM xD‰š (tʼnC wYM xQ‰b!

wYM NBrT g¢E kçn SLK q$_R½ ±S¬ ú_N q$_R½ kFl kt¥½ qbl@ XÂ
yb@T q$_RN) YY²L

yqrbW xb@t$¬ wYM y_Ít"nT ¶±RT R:S /g#Ć½... /

yqrbW xb@t$¬ wYM y_Ít"nT ¶±RT YzT bx+„½

xb@t$¬W wYM y_Ít"nT ¶±Rt$  ! "   I

 A.yqrbbT½ Z  I
  A. mGlÅÂ ¥Sr©
XNÄ!qRB y-yqbT XÂ M§> yts@bT dBÄb@ãC q$_RÂ qN½

tʼnc$ wYM NBrT g¢EW ÃqrbW xb@t$¬ FÊ ¦úB +B_ X mS¶Ã b@t$
ys-W mGlÅ wYM M§> +B_/ mS¶Ã b@t$ ÃqrbW y_Ít"nT ¶±RT FÊ
¦úB +B_ XÂ tÅrc$ xQ‰b!W wYM NBrT g¢EW ys-W mGlÅ wYM
M§> +B_ ½

!MN =9 A./ ! Z  I
  A. yts- Wún@

GLÆ+ y¸drG§cW xµ§T SM xD‰š½

kG¢EW wYM kNBrT >ÃŒ UR ytÃÃz# ¥Sr©ãC snìC ê êÂãc$
ÂcWÝÝ

6. tʼnÓC wYM NBrT g¢EãC yG™/y

yG™ yNBrT ¥SwgD xfÉiM xb@t$¬ wYM
mS¶Ã b@èC y_Ít"
y_Ít"nT ¶±RT s!ÃqRb#
s!ÃqRb# l!Ãàl# y¸gÆcW mr©Â
yxq‰rB R›T

tʼnÓC wYM NBrT g¢E

g¢EãC½
C½
tʼnÓC¼NBrT g¢EãC bmjm¶Ã xb@t$¬cWN lÆlbjT mS¶Ã b@t$ ¥QrB
ÃlÆcW s!çN §qrb#T xb@t$¬ ytsÈcW mLS çrµcW kçn wYM xb@t$¬WN

6
Æqrb# yG™ xê°Â mm¶Ã b¸wSnW g!z@ WS_ ÆlbjT mS¶Ã b@t$ M§> µLsÈcW
xb@t$¬  ! -"   I
  A. ¥QrB YC§l#ÝÝ Wún@
btsÈcW b5 yS‰ qÂT Ws_ xb@t$¬WN s!ÃqRb# XNd G¢EW ›YnTÂ XNd
xb@t$¬W KBdT m-N y¸ktl#TN snìCÂ ¥Sr©ãC ¥QrB xlÆcW½

 ydrsÆcWN bdL wYM g#ÄT bGL{ b¥Ãš¥ h#n@¬ y¸ÃB‰‰ ymS¶Ã b@t$N
SM½ xD‰š½ SLK q$_R yG¢EWN/y>ÃŒN ›YnT zÁ yÃz mGlŽ

 y‰úcWN xD‰š½ SLK q$_R½ ±S¬ ú_N q$_R½

 lmS¶Ã b@t$ Ãqrb#TN yxb@t$¬ dBÄb@ X mLS ts_acW kçn yts-WN

mLS ÷pE½

 xb@t$¬WN bTKkL YgLÚl# ytÆl# ¥ÂcWM kG¢EW/k>ÃŒ UR GNß#nT

çcWN snìC½ ¥Sr©ãC kmS¶Ã b@t$ UR ytdrg# ydBÄb@ LWWõC½

 lt-qsW =r¬ yt¹-§cWN wYM ytsÈcWN y=r¬ snD½

 lmS¶Ã b@t$ Ãqrb#TN ymÅrÒ ¼ymwÄd¶Ã¼ snD½

 kmS¶Ã b@t$ ytÚf yx¹ÂðnT mGlÅ dBÄb@½

 mS¶Ã b@t$ ysÈcWN yG¢E T:²Z (Purchase Order) ¼yNBrT ¥NúT T:²Z½

 kmS¶Ã b@t$ UR ytfrm yWL snD ½

 PéæR¥ G¢E kçn lmS¶Ã b@t$ yqrb yPéæR¥ Q{ ÷pE½

 WL XNÄ!fRÑ ytgl[bTN dBÄb@ ½

ymNGST mS¶Ã b@èC½

mS¶Ã b@I bxQ‰/bNBrT g¢E §Y y_Ít"nT ¶±RT 76Y 1 4:5
I[_ )$ 8/I s!ÃqR l_Ít$ mnš yçnWN ngR #c/dJ$ ¶±RT ¥Drg!Ã
æRM4 bm-qM ¥QrB A*WÝÝ ¼æRѼ /bxƶnT tÃY²*L/> y_Ít"nT ¶±RT
¥Qrb!à æRÑ y¸ktl#TN n_ïC bêÂnT y¸-YQ nWÝÝ

h¼ lG™½
lG™½
yÆlbjT mS¶Ã b@t$N [\ SM½
y¸g²W :” wYM xgLGlÖT wYM yMKR xgLGlÖT wYM GNƬ S‰ ›YnTÂ
m-¶Ã½
G¢EW ytf[mbT yG¢E zÁ½

7
 _Ít$N f[m ytÆlW tʼnC wYM xQ‰b! SM½ xD‰š ±S¬ ú_N q$_R½
SLK q$_R½ ÍKS q$_R
y_Ít$ ê ê +BõC½
_ÍT f[m ytÆlW tʼnC wYM xQ‰b! WL ygÆbTN GÁ¬ XNÄ!wÈ
bmS¶Ã b@t$ ytdrg _rT½
_ÍT f[m ytÆlW tʼnC wYM xQ‰b! :”WN Æl¥Qrb# wYM xgLGlÖt$N
ÆlmS-t$ wYM GNƬWN Æl¥kÂwn# ys-W MKNÃT½
_ÍT f[m btÆlW tʼnC wYM xQ‰b! §Y bmS¶Ã b@t$ ytwsd XRM©½
_ÍT f[m ytÆlW tʼnC wYM xQ‰b! :”WN Æl¥Qrb# wYM xgLGlÖt$N
ÆlmS-t$ wYM GNƬWN Æl¥kÂwn# bmS¶Ã b@t$ §Y ydrs g#ÄT wYM
k!ú‰½
_ÍT f[m ytÆlW tʼnC wYM xQ‰b! :”WN Æl¥Qrb# wYM xgLglÖt$N
ÆlmS-t$ G¢EWN lmfi[M bmS¶Ã b@t$ ytwsd x¥‰+ XRM©½
ytʼnc$N wYM yxQ‰b!WN _Ít"nT l¥rUg_  ! -"  
I
  A. b¥Sr©nT yqrb# snìC½
xh#N y_Ít¾nT ¶±RT yqrbbT tʼnC wYM xQ‰b! qdM s!L bmS¶Ã
b@t$ yG¢ wYM y>Ã+ xfÚ[M §Y ÃúyW yxfÚ[M h#n@¬ ¼-Nµ‰ wYM dµ¥
xfÚ[M¼

l¼ lNBrT >Ã+

o ymS¶Ã b@t$N [\ SM½

o y¸¹-W :” ›YnT m-¶Ã
o >ÃŒ ytf[mbT zÁ ¼¦‰J wYM =r¬¼½
o _Ít$N f[m ytÆlW NBrT g¢E SM xD‰š ±S¬ ú_N q$_R½
o y_Ít$ ê ê +BõC½
o _ÍT f[m ytÆlW NBrT g¢E WL ygÆbTN GÁ¬ XNÄ!wÈ bmS¶Ã b@t$
ytdrg _rT½
o _ÍT f[m ytÆlW NBrT g¢E :”WN §l¥Nút$ ys-W MKNÃT½
o mS¶Ã b@t$ _ÍT f[m btÆlW NBrT g¢E §Y ywsdW XRM©½
o _ÍT f[m ytÆlW NBrT g¢E GÁ¬WN ÆlmwÈt$ bmS¶Ã b@t$ ytwsd
x¥‰+ XRM©½
o yNBrT g¢EWN _Ít"nT l¥rUg_  ! -"   I

 A. b¥Sr©nT yqrb# snìC½

8
 xƶ 1

_ÍT bf[m yxgR WS_ tʼnC wYM xQ‰b! wYM NBrT g¢E §Y 76Y
Z 4e I[_ )$ 8/I ¶±RT ¥Drg!à æRM
1. ymS¶Ã b@t$ SM ---------------------------------------------------------------------------
2. y¸g²W :” wYM xgLGlÖT wYM yGNƬ S‰¼y¸¹-W NBrT fJ$ -------------------------
3. G3W ¼>ÃŒ ytf[mbT yG™¼ y>Ã+ zÁ -----------------------------------------------

4. _Ít$N yf[mW tʼnC¼xQ‰b! SM.......................................................................

.........................KFl kt¥ ...................... qbl@........ yb@T q$_R.......
±.ú.q$. ............ SLK q$ .................. / ................. ÍKS q$ ..................................
5. E  A?^@O _Ít$N yf[mW xQ‰b! yxQ‰b!nT MZgÆ MSKR wrqT q$_R --------------
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6. y_Ít$ ›YnT -------------------------------------------------------------------------------
7. yxQ‰b!WN _Ít"nT l¥rUg_ b¥Sr©nT yqrb# snìCÝ
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8. _ÍT fÚ¸W xQ‰b! WL XNÄ!fRM wYM WL ygÆbTN GÁ¬ XNÄ!wÈ bmS¶Ã b@t$
ytdrg _rT
1. ------------------------------------------------------------------------------------------
2. ------------------------------------------------------------------------------------------

9. _ÍT fÚ¸W tʼnC wYM xQ‰b! WL §lmfrM wYM :”WN §l¥Qrb# wYM
xgLGlÖt$N §lmS-t$ wYM GNƬWN §l¥kÂwN UL _! E` - MO =B!
 2........................................................................
10. b_ÍT fÚ¸W tʼnC wYM xQ‰b! §Y bmS¶Ã b@t$ ytwsd XRM©
1 ----------------------------------------------------------------------------------------------------------------------------
11. _ÍT fÚ¸W tʼnC wYM xQ‰b! WL ÆlmfrÑ wYM :”WN Æl¥Qrb# wYM
xgLGlÖt$N ÆlmS-t$ wYM GNƬWN Æl¥kÂwn#
bmS¶Ã b@t$ tGÆR §Y ydrs g#ÄT wY k!ú‰ --------------------------------------------
----------------------------------------------------------------------------------------------
12. _ÍT fÚ¸W tʼnC wYM xQ‰b! :”WN Æl¥Qrb# wYM xgLGlÖt$N ÆlmS-t$ wYM
GNƬWN Ælmf[Ñ G¢EWN lmf[M bmS¶Ã b@t$ ytwsd x¥‰+ ymFTÿ XRM©
---------------------------------------------------------------------------------------------
13. xh#N y_Ít"nT ¶±RT yqrbbT xQ‰b! qdM s!L bm/b@t$ G¢E xfÚ[M §Y ÃúyW
yxfÚ[M h#n@¬ /-Nµ‰ wYM dµ¥/ µl Ygl{ ----------------------------------------------

Ah4 i Aj)   S G8#____________________

9
 xƶ 2

Public Procurement and prop/Admi/Cor

prop/Admi/Cor Process
Complaints Submission Form ¼International Procurement/

1. Name of the Public Body...........................................................................................

2. Type of Goods or Services or works Procured ....................................................
.....................................................................................................................................
3. Method of Procurement Performed.............................................................................
4. Name of the Offending bidder or supplier .................................................................. Tel.
.........................../................................... Fax no. ........................ Address
................................................. P.O.Box ............ E-Mail .......................................
5. Name of the Local Agent for the Foreign Offending Supplier.................................... Sub
City............................ Kebele ........... House No. .................................... Tel.
.........................../........................... Fax no.................. P.O.Box .......................
6. Type of the Offence Committed by the bidder or Supplier.........................................
....................................................................................................................................
7. Documents Attached to Confirm the Offence of the Supplier:
1. ................................................................................................................................
2. ................................................................................................................................
8. Efforts made by the Procuring Entity to make the Offending Supplier fulfilling its Obligations.
1. ................................................................................................................................
2. ................................................................................................................................
9. Reasons given by the Supplier why the bidder or supplier failed to perform Accor-
ding to the Contract.....................................................................................................
10. Measures taken on the Offending bidder or supplier by the publib body:
1. ................................................................................................................................
11. Injury or loss faced by the Procuring Entity due to failure of the Offending Supplier to fulfil its
Obligations ................. ................ ................ ................ ..........
12. Alternative measure taken by the Procuring Entity to Procure the Goods or Services
...................................................................................................................................
13. Explain Situation of Previous Performances /good or bad/ of the Offending Supplier
....................................................................................................

10