CRO 160 1(3)

SAFETY BULLETIN
READ AND UNDERSTAND FIRST, THEN ACT Rev. 0
17-Sep-15

1. Topic: CRUSHING HAZARD DUE TO UNEXPECTED

MOVEMENT OF SIDE DOORS
2. Exposed product(s) / Part(s) / SANDVIK QE140 & EXTEC ROBOTRAC
Serial number(s):
3. Possible occurrence of topic: Transport Maintenance
Operation Spare parts
Tracking Others: Setup and
commissioning

4. Market area: EU, Others Canada, USA, Australia

5. Supplementary safety information including new hazard(s) identified, how to avoid the hazard(s)
and the potential consequences of not avoiding the hazard:
Sandvik has been informed about an accident when releasing the side doors of the SANDVIK QE140 and
the EXTEC ROBOTRAC (see picture “Machine Components Overview”). Releasing the other side door
(left or right), while the first door is in its upper position, but not properly secured as requested in the
instructions provided with the product, may cause unintended movement of both doors:
- the raised door will come down, causing a crushing hazard,
- the released door will go up, causing a moving object hazard.

WARNING
CRUSHING HAZARD
Releasing the second side door (left or right), while the other door
is open, but unsecured, may cause unexpected movement of the
doors.
This will cause a crushing hazard to anybody in the hazard zone,
which, if not avoided, could result in death or severe injury.
Until this system in question is upgraded you must operate only
one door at a time as per operating instructions. When releasing a
door, you must make sure that the opposing door is properly
secured.
Safe use of the equipment requires following the instructions
given in this bulletin and the product manuals.

Always make sure the correct procedures are followed during maintenance and operation tasks as shown
in the supplied documentation, bulletins and manuals.
When a procedure is not given or understood in the supplied documentation or manuals, contact Sandvik
Mobile Crushers and Screens for the correct safe procedure.
Note: This bulletin is not a “prohibition-of-use” bulletin. Your unit is safe to use, when accessing one side
door at a time, where this is done as per the instructions in the information for use.

© 2015 SANDVIK CONSTRUCTION MOBILE CRUSHERS AND SCREENS LTD

TULLYVANNON BALLYGAWLEY
CO.TYRONE BT70 2HW
www.sandvik.com

This document shall be incorporated in the "information of use" documentation and shall be kept there for the life of the product.
Unless otherwise specified, Sandvik accepts no responsibility for changes, labor or replacements incurred from this bulletin.
 2(3)
SAFETY BULLETIN
READ AND UNDERSTAND FIRST, THEN ACT

“Releasing the side door” means either removal of three (3) retaining bolts when opening; or removal of
the locating pin on the support leg when closing, as per instructions in Operator’s manual QE140 Version
16.4.2012 English and Robotrac Version 29.5.2012 English, available from Sandvik Mobile Crushers and
Screens portal.
- Left Hand Door: 4.5 Preparing for operation (bullet point “8 … 11: Remove the ...”). Close the
power pack door to isolate the levers (activating the side doors) and lock out before locking
/unlocking the support struts.

- Right Hand Door: Remove the bolts, place door in upper position, isolate machine. Close the
power pack door to isolate the levers (activating the side doors) and lock out and only then put the
locking pins in place.

- At any time accessing either side door (D or G in below picture) make sure, that the opposite side
door remains locked in position, either up or down.

Hazard
zones

© 2015 SANDVIK CONSTRUCTION MOBILE CRUSHERS AND SCREENS LTD

TULLYVANNON BALLYGAWLEY
CO.TYRONE BT70 2HW
www.sandvik.com

This document shall be incorporated in the "information of use" documentation and shall be kept there for the life of the product.
Unless otherwise specified, Sandvik accepts no responsibility for changes, labor or replacements incurred from this bulletin.
 3(3)
SAFETY BULLETIN
READ AND UNDERSTAND FIRST, THEN ACT

6. Actions to be taken immediately:

You must follow the existing instructions provided with the product manuals and in this bulletin when
working with side door.
Where necessary, a retrofit kit for the SANDVIK QE140 and for the EXTEC ROBOTRAC with instructions
on how to modify the hydraulic system (including cost recovery) will be provided.

WARNING
CRUSHING HAZARD
Until the upgrade outlined in this bulletin is implemented use
extreme caution when accessing the side doors.
Under no circumstances allow accessing a door, while securing the
other door.
Retrofit kit installation and testing must always be performed by
competent and trained personnel. Ensure that suitable tooling is
used when installing the new components.

Lock out and lock out the machine before any maintenance
work, inspection and retrofit work.
Always wear the correct Personal Protective Equipment (PPE) for
the task.
The Owner of machinery has a liability to inform and when necessary to train according to the content of this
Bulletin all the personnel (like operators, maintenance personnel) whom this Bulletin concerns.

7. List of attachments
None
8. Instructions, list of tools, parts and safety labels required for corrective measures:
Retrofit kit with relevant instructions will be sent to the customers having exposed products.
9. Further details to Customers:
It is mandatory to inform the factory on the proper implementation of the above upgrade with a warranty
claim. It is very important that this bulletin is added to be part of the operator and maintenance manuals
as well as all the documents coming with the retrofit kit.
Please do contact us immediately with any concerns or questions you may have regarding the information
in this bulletin.
Author: Hinrich Kress (hinrich.kress@sandvik.com)
Approved by The Product Manager: Andrew Bolton (andrew.bolton@sandvik.com)
Please contact your local Sandvik office for any further information you may require

© 2015 SANDVIK CONSTRUCTION MOBILE CRUSHERS AND SCREENS LTD

TULLYVANNON BALLYGAWLEY
CO.TYRONE BT70 2HW
www.sandvik.com

This document shall be incorporated in the "information of use" documentation and shall be kept there for the life of the product.
Unless otherwise specified, Sandvik accepts no responsibility for changes, labor or replacements incurred from this bulletin.