Professional Documents
Culture Documents
I. Introduction
You should spend about 20 minutes on this task.
A restaurant near your home is making a lot of noise. You called the manager but
no action was taken.
Write a letter to the manager. In your letter
introduce yourself
describe the problems you are facing because of this
suggest solutions
Write between 120 and 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir/Madam,
You live in a room in college which you can share with another student. However, there are
many problems with this arrangement and you find it very difficult to work.
Write a letter to the accommodation officer at the college. In the letter
Describe the situation
Explain your problems and why it is difficult to work
Say what kind of accommodation you would prefer
A friend has agreed to look after your house and pet while you are on a holiday.
Write a letter to your friend. In your letter
Give contact details for when you are away
Give instructions about how to care for your pet
Describe other household duties
Style To whom
Formal
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Semi-formal
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Informal
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III. Common expressions in letter writing
1. Greeting and signing off
Style Greeting Signing off
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Informal
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Semi- …………………………………….……. …………………………………….…….
formal …………………………………….…….. …………………………………….……..
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Formal
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2. Opening
Types of letters Formal Informal
3. Closing
Types of letters Formal Informal
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Request ……………………………….……. ……………………………….…….
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……………………………….……. ……………………………….…….
Apology ……………………………….……. ……………………………….……..
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Complaint ……………………………….……. ……………………………….……..
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Suggestion
/advice ……………………………….……. ……………………………….……..
……………………………….……. ……………………………….…….
IV. Practice
Read the following letter from one friend to another.
Hi Darren,
Sorry I wasn't able to get to your house warming party last Friday. I was really looking
forward to it and I was all ready to leave the house when my aunt from Ireland arrived at
the house for a surprise visit!! She was only in town for the one evening before she went to
my brother's house so I had to stay with her. I'm really sorry Dazza.
I tried to telephone you but your line was busy the two times when I telephoned. Then I
was out with my aunt in town and didn't have the chance to ring again.
I hope you understand. I know you wanted to get me to meet that girl, Yvonne, who you
work with. Oh well, next time maybe! My evening was really boring...if that makes you feel
any better.
Regards
Nicholas.
to get to your business dinner last Friday. I was really looking forward to it and I was
all ready to leave the house when . She was only in town for the one evening before
I tried to telephone you but your line when I called. and didn't have the chance
to ring again.
Nicholas