Cell-ID 11532 10192 10212 20542 10851 10852 20872 20633 15283 10702 10083 12161 10062 20411

20412 20413 20574 20571 20572 20573 20483 20642 20641 20643 20501 20502 20503 10191 10192 10193 10194 10212 22071 22072 22073 20131 20132 20133

Orientation 140 140 125 150 10 105 190 280 275 N/a N/a N/a 100 40 140 290 120 150 270 350 220 150 30 300 10 160 270 0 130 220 280 120 10 130 250 20 130 290

E.Tilt 2 4 2 7 4 4 1 2 4

Pre M.Tilt 2 0 1.5 0 0 3 1 6 0

Post E.Tilt M. Tilt 1 2 3 0 1.5 1.5 5.5 0 2 1 2 4 3 1 1 0

Reason of optimization Customer Customer Customer Customer complaint complaint complaint complaint

Date 7-Jun 7-Jun 7-Jun 9-Jun 8-Jun 10-Jun 10-Jun 11-Jun 11-Jun 14-Jun 14-Jun 14-Jun

BU/TSG

TSG TSG/Aircel TSG Tsg Tsg Tsg Tsg BU

Customer complaint Customer complaint Customer complaint Customer complaint Customer Customer Customer Customer complaint complaint complaint complaint

7 1 2 3 3 2 2 2 1 4 2 2 2 2 2 0 2 0 2 0 1 0 1 2 2 2

1.5 2 1 1 0 0 0 1 0 0 0 0 0 0 0 1 0 0 0 1 2 2 2 2 1 1

1.5

Customer complaint Customer complaint

15-Jun 15-Jun

Tsg Tsg

2 1

1 0

Customer complaint Customer complaint

15-Jun 20-Jun

Tsg Tsg

1 1 1

1 0 0

Customer complaint Customer complaint

1 0 1

2 2 2

customer complain customer complain customer complain

15-Jul 15-Jul 15-Jul 15-Jul

customer complain

15-Jul 15-Jul

KMS

Lat

Long

29.68 29.96 29.84 29.71 263 Kms 30.14 76.85 76.84 30.36 30.35

77 76.78 76.94 77 77.25 30.2 30.37 76.79826 76.83

113

29.88 2,975,205 102 29.69 29.69 30 kms

77.06 76.97

77 77.01

30.4 30.37 29.66 45

76.78 76.77 77.02

29.54 40

76.97

Customer Name

Mr Sourav;H N 2262/13 SEC URBEN ESTATE KARNAL,NR SAMAL SEHEN HOSPITAL,KARNAL,KRN,HARYANA-132001DEL No.Mr. Bharat 9802579873;Global care invertors & technologies pvt. Ltd Jyostisar Road, Kurukshetra Mr. kisan Mr. OM PARKASH S/O.SH.RAN BHADUR,H.NO-463-101,BASANT VIHAR MUKARAPUR KAILASHKARNAL,HARYANA-132001Alt.:

Mr RAVI . MALIK;S/O SH NARENDER KUMAR,H NO-22 F,RAILWAY COLONY;YAMUNANAGAR,HARYANA-135001DEL No.- 89

Mr BHUPINDER SINGH;H NO.2 VILL ZAINPUR, SHAHBAD, KURUKSHETRA;DEL No.- 7404310793 Mr VINOD KUMAR MISHRA;147 LT AD REGT C/O 56 APO NEAR TOP KHANA, NEAR BSNL TOWER,AMBALA;DEL No.- 9034263195; Mr HARMEET SINGH;64/7 ADARSH NAGAR MODEL TOWN DISTT AMBALA,,,ABL,HARYANA-134003;DEL No.- 7206556588;Alt.: Mr. Sanjay Gupta;Address : S.K Auto, Motor Market Opp Capital Cinema;110 commercial Road,Ambala Cant.MDN :8950130014,903019510

Mr MANISH SACHDENAH.No. 212 WNO 6 INDRI KARNAL,,,KRN,HARYANA-132001;DEL No.- 9467555557 Mr LAKENDER;H NO 353 VPO JHANJHARI,DIST KARNAL,,KRN,HARYANA-132001;DEL No.- 9034866958Alt.: 9728317

Mrs Isha ;H.NO 556, OLD HOUSING BOARD COLONY SEC13, KARNAL; Ms DIVYA . GULATI;D/O SH. KISHORI LAL GULATI,H NO-1583/7,URBAN ESTATE KARNAL;KARNAL,HARYANA-132001;DEL No.- 9034499999;Al

Mr DEEPAK KUMAR;PlotNo. 11 Shiv Puri Colony Gita Nagri, Ambala;DEL No.- 8950059597;Alt.: 9729782381

Mr PAWAN;H NO 833 W NO -8 H B C AMBALA CITY,AMBALA-AMBALA,,ABL,HARYANA-134003;DEL No.- 8950715230;Alt.: 7

Customer name:- 8950839084Add:- Radhe Radhe communication.BM cold store,meerut road,near sugar mill.KarnalAlternate contact

179, allahabad bank, GHARAUNDA_NEW GRAIN MARKET

Customer Feedback

Remarks

DT Engr

Satisfied Satisfied Not satisfied Satisfied Not fully satisfied Not satisfied Not satisfied Only for optimization HWY No Optimization No issue found /Customer want in 2 nd room full bar in his mobile Alok Alok Alok Alok Alok

Customer location 2.25 kms Nearest serving site is 1.94 Km No issue found g and on 16 june - customer satiesfied on concall with Hirdesh and customer Customer location 400mtr kms

our DT observation no issue found and after talked with customer he Amit satiesfied Satiesfied also Satiesfied Amit

Pending Poor Indoor Coverage Amit Satisfied Indoor Coverage; We cannot improve further with existing site Poor Yogesh

r Coverage; We cannot improve further with existing site ( Height of the antenna is approx Jagga and customer location is 500 mtr Satisfied Jatin -16 mtr Customer location is 370 mtr from the neares site and customer facing problem in 3rd room Not satisfied satisfied voice cracking amit

pending

at 540 mtr from serving site

amit

Vehicle Details

Physical OptimizationProblem found

Ambala- Ymn--ladwa-Kurukhestra- shahbad-Ambala

Ambala- saha-ambala city

Karnal- Indri-jhanjari-karnal

Ambala City

Ambal City karnal to sugar mill

Not Done Not Done

3rd room quality issue

karnal to gharaunda

indoor coverage

Customer Address Rx level(Outdoor) Rx level(Indoor 1st wall) Rx level(Indoor2nd wall) Rx level(Indoor3rd wall) Rx level(Indoor4rth wall) Customer location from serving site Customer FeedBack LAT/LONG Cell-ID

Customer Address Rx level(Outdoor) Rx level(Indoor 1st wall) Rx level(Indoor2nd wall) Customer location from serving site Customer FeedBack LAT/LONG Cell-ID

Customer Address Rx level(Outdoor) Rx level(Indoor 1st wall) Rx level(Indoor2nd wall) Customer location from serving site Customer FeedBack LAT/LONG Cell-ID

Customer Address Rx level(Outdoor) Rx level(Indoor 1st wall) Rx level(Indoor2nd wall) Customer location from serving site Customer FeedBack LAT/LONG Cell-ID

Mr MUKESH GUPTA;H NO.1281 HUDDA SEC - 17 JAGADHRI,,,YAM,HARYANA-135001;Alt.: 9017749000 65-70 db m 75-80 db m 85-89

200 mtr Satisfied

30.14979 / 77.29473
15951

Mr Praveen;H.No. 1796, Hudda Sec 17, Jagadhri, Yamunanagar 8950751900, 8950271292 66-72 db m 81-85 db m 86-89 db m 400 mtr Satisfied 30.14372 / 77.30299 15952

Customer name:- 8950839084Add:- Radhe Radhe communication.BM cold store,meerut road,near sugar mill.KarnalAlternate contact number - 9812646135

58-68 db m 65-78 db m

920 mtr Satisfied

29.6618,77.01898

22072

Customer name:- 8950839084Add:- Radhe Radhe communication.BM cold store,meerut road,near sugar mill.KarnalAlternate contact number - 9812646135

72- 78dbm 82-97dbm 540 mtr pending

29.54394,76.97109

20131

Remarks

Remarks

Poor indoor

Remarks

quality issue, voice cracking, cableing and card swap done on serving cell. issue resolved and user satisfied now

29.54

76.97

Remarks

indoor coverage issue

Vehicle De

Cell-ID
10212

Orientation
120

Pre E.Tilt M.Tilt

0 1

Post E.Tilt M. Tilt

KMS 35Kms

Vehicle Details Detail Ambala City

Complaints 10-Jun 11-Jun 14-Jun 15-Jun 20-Jun 21-Jun 3 3 3 4 2 1

Issue found 1 1 2 2 1

No isssue found 2 2 2- visit 1 1 1. satisfied in phone 3 2

satisfied in phone

Date 14-Jun 14-Jun 15-Jun 16-Jun 20-Jun 20-Jun 21-Jun

Customer Complaints TSG BU TSG TSG TSG TSG

Total KMS 63 50 102 30 30 35

No of complaints 2 1 3 1 1 1

Remarks

2G 2G 2G

DT ENGR ALOK ALOK Amit Yogesh Jatin Jagga Jatin Jagga

Exta Kms

Reason for extra Kms