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‫االدارة العامة للدعم الفني للمنشآت الصحية‬

‫أداة التقييم الذاتي لمعايير اعتماد المستشفيات‬

‫‪Self assessment tool for GAHAR hospital Accreditation standards Edition 2021‬‬

‫اسم المنشأة‬

‫الجهة التابعة لها‬

‫العنوان ‪/‬المحافظة‬

‫تاريخ عمل التقييم‬

‫اسم المنسق‬

‫اسم مدير المنشأة‬

‫تليفون المنشأه‬

‫تليفون المنسق‬
‫‪andards Edition 2021‬‬

‫اسم المنشأة‬

‫الجهة التابعة لها‬

‫العنوان ‪/‬المحافظة‬

‫تاريخ عمل التقييم‬

‫اسم المنسق‬

‫اسم مدير المنشأة‬

‫تليفون المنشأه‬

‫تليفون المنسق‬
NO

APC.01

2
3

APC.02

3
4

APC.03

APC.04

1
2

APC.05

4
Accreditation Prerequisites

The hospital sustains, ensures and monitors compliance wi

The hospital establishes a process of frequent assessment of complianc

The hospital acts on all feedback and reports received from GAHAR d
The hospital reacts to all GAHAR requirements and reports in a timel

The hospital demonstrates using approved monitoring tools to measur

When a gap is identified, the hospital takes all necessary measures to i

The hospital reports to GAHAR any challenges that affect compliance

The hospital ensures safe medical provision through complying w

The hospital has an approved process for registering all members of th

The hospital assigns a taskforce to ensure complete registration and Id


timeframe.

The process covers all full-time, part-time, visiting, or other types of co


The hospital reports to GAHAR, healthcare authority, and professiona
such as, fake, or misrepresented credentials.

The hospital provides GAHAR with accurate and complete infor

The hospital reports accurate and complete information to GAHAR du

The hospital reports accurate and complete information to GAHAR du


processes

The hospital reports within 30 days any structural changes in the hosp
services by more than 15% (if beds, specialties, staff), building expansi

The hospital provides GAHAR access to evaluation results and reports

The hospital uses the accreditation process to improve safety an

The hospital permits GAHAR to perform on-site evaluations of standa


safety concerns, reports, or regulatory authority sanctions.
The hospital accurately represents its registration and accreditation st

The hospital informs staff and patients on mechanisms to report safety

The hospital maintains professional standards during the surve

During surveys, the hospital reports any conflict of interest to GAHAR

During surveys, the hospital maintains professional standards on deali

During surveys, the hospital ensures that the environment does not po

During surveys, the hospital avoids media or social media releases with
General Admin

‫ أداة التقييم الذاتي لمعايير االعتماد للمستشف‬Self assessment tool for GAHAR hospi

status of preparedness

MET

PARTIAL MET

NOT MET
NOT Applicable

score comments / findings

2
0

N/A

ation.

N/A

2
2

and accreditation process.

1
2

2
General Administration Of Technical Support For Healthc

ment tool for GAHAR hospital Accreditation standards Edition

scoring system

atus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬


NOT Applicable ‫غير قابل للتطبيق‬

user guid
Total percentage
Total score
%
Documents

40% Not Met

‫مستند للتقيييم ومستند لنظام‬


‫التقييم‬

‫ الخطة‬- ‫التقارير المستلمة‬


‫التصحيحية‬
‫التقارير المرسلة من المستشفي‬

‫اداة التقييم المستخدمة‬

‫التقارير المرسلة من المستشفي‬

‫‪100%‬‬ ‫‪MET‬‬

‫عملية التسجيل‬

‫أمر التكليف ‪ -‬االطار الزمني‬

‫طريقة التسجيل لجميع العاملين‬


‫التقارير‬

‫‪63%‬‬ ‫‪PARTIAL MET‬‬

‫التقارير بمعلومات صحيحة‬


‫ومكتملة عن المنشأة‬

‫التقارير عن الفترة بين التسجيل و‬


‫االعتماد‬

‫التقارير عن التعديالت االنشائية‬


‫والخدمية‬

‫التقارير التقييم الخارجية‬

‫‪83%‬‬ ‫‪MET‬‬
100% MET

‫الية االبالغ‬

Total chapter Score

77%
port For Healthcare Facilities

s Edition

oring system

score

‫م‬ 2

‫مط‬ 1

N/A

user guide

intertview observation

‫المسئول عن التقييم‬

‫تطبيق المالحظات الواردة‬


‫بالتقارير‬
‫تطبيق التحسين‬

‫االدارة‬

‫المسئول عن التسجيل‬

‫العاملين ( فئات‬
‫مختلفة)‬
‫المسئول‬

‫المسئول‬

‫المسئول‬

‫المسئول‬

‫التقييم الفعلي للمنشأة عن‬


‫طريق الهيئة‬
‫الخدمات المعلنة تتناسب مع‬
‫وضع المؤسسة من االعتماد‬
‫أو التسجيل‬

‫مقابلة مع العاملين‬
‫والمرضي‬

‫وجود تضارب في المصالح‬

‫وجود تعامل غير مهني‬

‫وجود مخاطر فيما يخص‬


‫االمن والسالمة للمراجعين‬

‫نشر اخبار او صور بدون‬


‫موافقة الهيئة‬
percentage%

> = 80%

<80% >=50%

<50%
N/A

Action plan

corrective action responsible person


n plan

Target Date Status

‫غير مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫ي لمعايير االعتماد للمستشفيات‬
Self assessment tool for GAHAR hospital Accre
scoring system
Data APC.01 APC.02
40% 100%

APC
Score
120%
100%
100%

80%
63%
60%
40%
40%

20%

0%
APC.01 APC.02 APC.03
‫أداة التقييم الذاتي لمعايير االعتماد للمستشف‬
or GAHAR hospital Accreditation standards Edition 2021
scoring system
APC.03 APC.04 APC.05 total
63% 83% 100% 77%

APC
Score

100%
83%
77%
63%

APC.03 APC.04 APC.05 total


NO

PCC.01

1
2

PCC.02

PCC.03

1
2

APC.04

4
5

PCC.05

PCC.06

1
2

PCC.07

4
PCC.08

PCC.09

2
3

PCC.10

4
5

PCC.11

6
PCC.12

PCC.13

1
2

PCC14

2
3

PCC15

PCC.16
1

PCC.17

3
4

PCC.18

PCC.19

2
3

PCC.20

PCC.21
1

5
Patient-Centeredness Cultu

. The hospital advertisements are clear and comply with applicabl

The hospital has an approved policy guiding the process of providin


of services.
Advertisements are done in compliance with laws, regulations, and ethic

Patients and their families receive clear, updated, and accurate informat
professionals, and working hours.

Patients and their families are informed of expected costs in a mann

.Patient-centeredculture is developed by interdisciplinary collaboration

The interdisciplinary committee has approved terms of reference.

The committee meets at predefined intervals multiple times a year.

The committee meetings are recorded.

Patient-centered initiatives are supported by the hospital staff and

Staff is oriented, educated, and trained on patient-centered initiatives.


The hospital developed mechanisms to evaluate the patient-centeredness
include patient education activities, patient engagement in making care d

When a staff member or a group of staff demonstrates a patient-centered


lessons from this initiative to improve hospital-wide performance.

Hospital leadership takes action to encourage staff participation in

Patient and family rights are protected and informed to patients a

The hospital has an approved policy guiding the process of defining patie
from a)through k).

All staff members are aware of patients' and families’ rights.

An approved statement on patient rights is posted in all public areas in t


patients, and families.

Patient and family rights are protected in all areas and at all times.
Information about patient rights is provided in writing or in another ma

Patients and families are empowered to assume their responsibiliti

The hospital has an approved policy guiding the process of defining


mentioned in the intent from a) through e).

All staff members are aware of patients' and families’ responsibilities.

An approved statement on patient and family responsibilities is posted in


makes it visible to staff members, patients, and families.

Information about patient responsibilities is provided in writing or i


understands.

Violations against patients’ and families’ rights and responsibilitie

The hospital is responsible for collecting, analyzing, interpreting, and eva


rights and responsibilities
Information about reporting violations to patient and family rights and re
patients, and families in writing or in another understandable manner

Periodical report on violations to patient and familyrights and respon


director

Actions are taken to improve patient centeredness practices based on thos

When ethical dilemmas as conflicting decisions regarding the provisi


evidence of clear discussion and resolution of the situation

Admission consent is obtained from the patient or a legal rep

Admission consent is provided in writing in a language that the patient un

The patient’s medical record includes a record of the patient’s or legal rep
hospitalized

There is a process to address situations when neither a patient nor a legal

Those responsible for obtaining admission consent are able to answer que
.obligations of hospitalization
Patients and families have opportunities to meet with multiple
(including the nurse and medical staff member).

A process is in place to allow patients and families to meet or to talk to he

A process is in place by which patients and families may request additiona


options, etc., and those requests are accommodated

There is a clear process for patients and their families to place que
.healthcare professionals are not present

Tools are used to encourage patients to pose questions

Appropriate patient education materials are available.

The hospital identifies the topics, places, and/or timings for distribut

Patient education materials are readily available during the timings, in th


hospital
Patient education materials contain relevant and evidence-based informat

Patient education materials are appropriate for readers of varying literac

Patient education materials are translated into different languages for for

Patients' and families’ education is provided clearly.

The hospital has an approved policy guiding the process of patient and fa
mentioned in the intent from a)through f

All staff members are aware of patients’ and families’ education process a

Patient education needs, the responsibility of providing education, an


patient’s medical record

Patients receive education relevant to their condition


Patient education activities are recorded in the patient’s medical record

Recorded informed consent is obtained for certain medical proces

The hospital has an approved policy guiding the process of informed cons
intent from a) through d

An informed consent form is available in all relevant areas

Informed consent is obtained in a manner and language that the patient u

Informed consent is recorded and kept in the patient’s medical record

The most responsible physician obtaining the informed consent signs the f
required

Informed consent given by someone other than the patient complies with
Informed consents validity is defined.

The hospital defines validity requirements for informed consent

The hospital defines a list of situations when a new consent is need

All relevant staff members are aware of consent validity

A new consent is obtained when the old consent expires or becomes invali
to f

A new consent is recorded in the patient’s medical record when indicated

Patients and families are informed about their rights and responsi
such as a treatment, a diagnostic procedure, or an intervention.

The hospital has an approved policy guiding the process of informed refu
Staff members receive education to focus on the strengths and empow

Informed refusal form/DAMA form is available in all relevant areas

Informed refusal form/DAMA form contains all required information in t

Informed refusal/DAMA form is recorded and kept in the patient’s medic

Informed refusal/DAMA form given by someone other than the patient co

Patients and families are informed and supported through the

Financial and/or patient relations staff members are available to assist pa


.managing billing (or other administrative) processes

Cost estimation documents and tools are available


A process is in place to ensure periodic education and support of patients
administrative) process

The hospital identifies patients whose conditions might require higher cos
them periodically

Patient-centered waiting spaces are available for various services.

Waiting spaces are lit, ventilated, clean, and safe

Waiting spaces are planned to accommodate the expected number of pati

Waiting spaces provide access to satisfy basic human needs such as

Patients receive information on how long they may wait

During hospitalization, the patient's stay is comfortable.


Patients are allowed to control the environment of their space, such as ven

Comfortable spaces and equipment are available for patient use

Healthy food is available for patients and their companions 24 hours a da

Visiting hours are convenient for patients and their families

The hospital identifies, communicates, and honors patient emo

Clinical staff members assess and reassess patients’ emotional, religious, a


file

Plans of care are modified to honor emotional, religious, and spiritual nee

Cleaning, food, and other services assess and reassess patient and family p
Traditional schedules are modified to honor patient preferences

Patient’s dignity, privacy, and confidentiality are protected during

Patient’sprivacy is respected for all clinical interviews, examinations, proc

Confidentiality of patient information is maintained according to laws and

Patients are allowed to decide who can attend their screening, assessment

The hospital’s responsibility towards the patient’s belongings is de

Thehospital has an approved policy guiding hospital responsibilities for p


.)from a) through e

Staff members are aware of the hospital’s policy


Information about the hospital's responsibility for belongings is given to t

The patient’sbelongings are protected and returned

Lost and found items are recorded, protected, and returned when possibl
items are not returned within a defined timeframe

The hospital improves provided services based on measured patien

The hospital has an approved policy guiding the process of patient a


mentioned in the intent from a) through c

.There is evidence that the hospital has received, analyzed, and inter

There is evidence that interpreted feedbacks have been shared with conce
improvement

.There is evidence that patients’ and families’ feedback is used to imp

Patients and families are able to make oral or written compl


The hospital has an approved policy guiding the process of managing pati
the intent from a) through d)

The hospital allows the complaining process to be publically available

Patients and families are allowed to provide suggestions and complaints

Complaints and suggestions are investigated and analyzed by the hospital

Patients and families receive feedback about their complaints or suggestio


Genera

‫أداة التقييم الذاتي لمعايير االعتماد للمستش‬ Self assessment tool for GAHAR ho

status of preparedness

MET
PARTIAL MET
NOT MET
NOT Applicable

score comments / findings

f the healthcare professionals' syndicates

N/A
2

2
2

2
1

1
1

er discussing the patient’s needs and obligations

0
0

2
2

N/A

N/A

N/A

N/A
N/A

s.

N/A

N/A

N/A

N/A
2

nuing a step(s) in the medical care process

1
1

esses.

1
1

1
1

other preferences.

1
1

reening, assessments, care, and treatments.

0
2

N/A

d process.
2

1
General Administration Of Technical Support For H

ssment tool for GAHAR hospital Accreditation standards Edition2021

scoring system

status of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬


PARTIAL MET ‫مطبق بشكل جزئي‬
NOT MET ‫غير مطبق‬
NOT Applicable ‫غير قابل للتطبيق‬
user
Total percentage% Total score
Documents

67% PARTIAL MET

‫السياسة‬
‫‪100%‬‬ ‫‪MET‬‬

‫شروط االنعقاد‬

‫محاضر االجتماعات‬

‫محاضر االجتماعات‬

‫‪100%‬‬ ‫‪MET‬‬

‫برامج التدريب والتهيئة‬


‫الية التقييم (تثقيف و مشاركة‬
‫المرضي و‪)...‬‬

‫‪90%‬‬ ‫‪MET‬‬

‫السياسة‬
‫‪50%‬‬ ‫‪PARTIAL MET‬‬

‫السياسة‬

‫‪50%‬‬ ‫‪PARTIAL MET‬‬

‫تقارير جمع و تحليل و تقييم‬


‫انتهاكات حقوق المريض‬
‫تقارير اإلبالغ‬

‫التقارير الدورية‬

‫اإلجراءات التصحيحية‬

‫توصيات باالجتماعات‬

‫‪38%‬‬ ‫‪Not Met‬‬

‫نموذج اقرار الدخول‬

‫الملف الطبي‬
‫‪25%‬‬ ‫‪Not Met‬‬

‫‪100%‬‬ ‫‪MET‬‬

‫المواد التثقيفية للمرضى‬


‫المواد التثقيفية للمرضي‬
‫والدليل العلمي‬

‫‪100%‬‬ ‫‪MET‬‬

‫السياسة‬

‫الملف الطبي‬
‫الملف الطبي‬

‫‪75%‬‬ ‫‪PARTIAL MET‬‬

‫السياسة‬

‫إقرار الموافقه‬

‫الملف الطبي‬

‫الملف الطبي‬

‫الملف الطبي‬
‫‪70%‬‬ ‫‪PARTIAL MET‬‬

‫متطلبات صالحية اإلقرارات‬

‫قائمة بمدة صالحية االقرارات‬

‫الملف الطبي‬

‫الملف الطبي‬

‫‪50%‬‬ ‫‪PARTIAL MET‬‬

‫السياسة‬
‫وثائق تثقيف العاملين‬

‫النموذج‬

‫الملف الطبي‬

‫الملف الطبي‬

‫‪50%‬‬ ‫‪PARTIAL MET‬‬

‫وثائق تقدير التكلفة واالدوات‬


‫المرفقة‬
‫الملف الطبي‬

50% PARTIAL MET

50% PARTIAL MET


‫‪50%‬‬ ‫‪PARTIAL MET‬‬

‫تقييم المريض‬

‫خطة الرعاية‬
‫تعديل الجداول‬

50% PARTIAL MET

63% PARTIAL MET

‫السياسة‬
‫دفتر المفقودات‬

‫‪100%‬‬ ‫‪MET‬‬

‫السياسة‬

‫وثائق تثبت تحليل التغذية‬


‫الراجعة من المرضي‬

‫محاضر االجنماعات‬

‫إجراءات التحسين‬

‫‪90%‬‬ ‫‪MET‬‬
‫السياسة‬

‫فحص و تحليل الشكاوي‬


‫والمقترحات‬

‫التغذية الراجعة للمرضى و‬


‫ذويهم‬

‫‪Total chapter Score‬‬

‫‪67%‬‬
upport For Healthcare Facilities

dition2021

ng system

score

2
‫م‬ 1
0
N/A
user guide

intertview observation
‫مالحظة طريقة االعالن‬
‫ومطابقتها للوائح والقوانين‬

‫المرضي و ذويهم‬

‫وسائل اإلعالن عن تكاليف‬


‫المرضي و ذويهم‬
‫الخدمات‬

‫العاملين‬
‫العاملين ‪ -‬المرضي‬

‫االدارة‬

‫االجراءات المتخذة‬

‫جميع العاملين‬

‫لوحات ارشادية لحقوق‬


‫المرضي باالماكن العامة‬
‫بالمنشأة‬

‫حماية حقوق المرضي‬


‫بالمنشأة‬
‫معلومات عن حقوق‬
‫المرضي‬
‫المريض‬

‫جميع العاملين‬

‫لوحات ارشادية لمسؤوليات‬


‫المرضي باالماكن العامة‬
‫بالمنشأة‬

‫معلومات عن مسئوليات‬
‫المرضي‬
‫المريض‬

‫العاملين‬
‫العاملين ‪ -‬المرضى و‬
‫ذويهم‬

‫مدير المنشاة‬

‫تطبيق اإلجراءات‬
‫التصحيحية‬

‫مقدمي الخدمة الطبية‬

‫العاملين ‪ -‬المرضي‬

‫العاملين‬ ‫تطبيق اإلجراء‬

‫المسئول عن الحصول‬
‫علي االقرار من‬
‫المريض‬
‫مقدمي الخدمة ‪-‬‬
‫تطبيق االجراء‬
‫المرضى و ذويهم‬

‫مقدمي الخدمة ‪-‬‬


‫تطبيق االجراء‬
‫المرضى و ذويهم‬

‫المرضي وذويهم‬ ‫تطبيق االجراء‬

‫االدوات المستخدمة لتشجيع‬


‫مقدمي الخدمة‬
‫المرضي‬

‫موجودة ومتاحة ومستخدمة‬


‫مالئمة المواد التثقيفية‬
‫المستخدمة لجميع الفئات‬

‫المواد التثقيفية مترجمة‬


‫الكثر من لغة‬

‫جميع العاملين‬

‫المرضي ‪ -‬مقدم الخدمة‬


‫توافر اقرارات الموافقة‬
‫بجميع االقسام‬

‫المرضي‬

‫مقدمي الخدمة ‪-‬‬


‫المرضى‬
‫مقدمي الخدمة‬
‫مقدمي الخدمة‬

‫النماذج متوفرة بجميع‬


‫االقسام‬

‫الموظف المسئول‬
‫المرضي وذويهم‬ ‫تطبيق اإلجراء‬

‫العاملين ‪ -‬المرضى‬

‫اماكن االنتظار‬

‫اماكن االنتظار‬

‫اماكن االنتظار ( حمام ‪ -‬مياة‬


‫للشرب)‬

‫المرضي‬
‫المرضي وذويهم‬

‫اماكن تواجد المرضي‬

‫المرضي وذويهم‬ ‫أماكت تحضير الطعام‬

‫المرضي وذويهم‬

‫المرضي والفريق‬
‫الطبي‬

‫المرضي وذويهم‬ ‫النظافة ‪ ,‬الطعام ‪ ,‬الخدمات‬


‫خصوصية المرضي أثناء‬
‫تلقي الخدمة‬

‫سرية بيانات المرضي‬

‫خصوصية المرضي أثناء‬


‫المرضي‬
‫تلقي الخدمة‬

‫العاملين‬
‫المرضي وذويهم‬

‫طريقة الحفظ لمتعلقات‬


‫المسئول‬
‫المرضي‬

‫االعاملين‬

‫المسئول‬ ‫طرق التواصل‬


‫اماكن تلقي الشكاوي واتاحة‬
‫االجراءات‬

‫المرضى و ذويهم‬
percentage%

> = 80%
<80% >=50%
<50%
N/A

Action plan

corrective action responsible person


n plan

Target Date Status

‫مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
Data PCC.01 PCC.02 PCC.03

67% 100% 100%

120%

100% 100%
100%
90%

80%
67%

60%

40%

20%

0%

PCC.01 PCC.02 PCC.03 PCC.04


‫عتماد للمستشفيات‬

Self assessment tool for GAHAR hos

sco

PCC.04 PCC.05 PCC.06 PCC.07 PCC.08 PCC.09

90% 50% 50% 38% 25% 100%

100% 100%
90%

75

50% 50%

38%

25%

03 PCC.04 PCC.05 PCC.06 PCC.07 PCC.08 PCC.09 PCC.10 P


‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

t tool for GAHAR hospital Accreditation standards Edition 2021

scoring system

PCC.10 PCC.11 PCC.12 PCC.13 PCC.14

100% 75% 70% 50% 50%

PCC Score

100%

75%
70%

50% 50% 50% 50% 50%

PCC.10 PCC.11 PCC.12 PCC.13 PCC.14 PCC.15 PCC.16 PCC


PCC.15 PCC.16 PCC.017 PCC.18 PCC.19 PCC.20

50% 50% 50% 50% 63% 100%

100%
90%

67%
63%

50% 50% 50% 50%

PCC.15 PCC.16 PCC.017 PCC.18 PCC.19 PCC.20 PCC.21 Total


PCC.21 Total

90% 67%

90%

67%

PCC.21 Total
NO

ACT1
1

ACT2

3
4

NSR.01 ACT3

5
6

ACT4

ACT5
1

ACT6

4
ACT7

ACT8

2
3

NSR.07 ACT9

ACT10
1

ACT11

1
2

ACT12

1
2

ACT13

1
2

ACT14

1
2

ACT15

2
3

ACT16

2
3

ACT17

4
Access,Continuity,Tra

. The hospital grants patients access to its services according to ap


The hospital has an approved policy granting access to patients th
through c).

Patients are made aware of available services, including oper


relevant), and access path.

The hospital defines a system for informing patients and families


and is available at points of contact and public areas

Patients are referred and/or transferred to other healthcare


hospital scope of service.

. The hospital ensures a safe, effective and comfortable registration

The hospital has an approved policy for matching patient healthc


elements mentioned in the intent from a) through c).

All staff members involved in patient registration and flow pa

The registration process and patient flow information are availab


first contact and in public areas.
Patient registration and flow processes are uniform to all patients

. Accurate patient identification through at least two identifiers to

The hospital has an approved policy and procedure for patient id


intent from a) through f).

All healthcare professionals are aware of hospital policy.

The patient's identification occurs according to the policy.

The patient's identifiers are recorded in the patient’s medical rec

The hospital tracks, collects, analyzes, and reports data on the pa


The hospital acts on improvement opportunities identified in its p

The hospital ensures a safe, effective and comfortable hospi

The hospital has an approved policy and procedure for hospit


mentioned in the intent a) through e).

All staff members involved in patient registration and flow pathw

When patient care is required during the hospitalization process,


record.

When a patient bed is not available, the patient stays in a safe and

The hospital works in collaboration with other community s


A needs assessment analysis is performed to identify patient need

The hospital ensures safe access through multiple means of t

The hospital’s services are accessible for patients with various typ

Appropriate and clear wayfinding signage are used to help p

. All hospital areas are identified with signs

.Wayfinding signs are used in all relevant places to reduce patient

.When color-coded signage is used, clear instructions on what

.Signs are visible and lit during all operating times


The hospital has an approvedrisk assessment and manageme

There is a risk assessment for patient flow that addresses all hospi

Relevant stakeholders participate in performing the risk assessme

Bottlenecks and crowded places are identified

Actions are taken to improve patient flow

The hospital ensures safe, effective and clear responsibilities

The hospital has an approved policy and procedure for assign


elementsmentioned in the intent from a)through d

.The patient's medical record identifies the physician responsible f


.The clear handover process is performed in cases of transfer of ca

A standardized approach to hand over communications,

.The hospital has an approved policy that addresses all elements m

All healthcare professionals are aware of hospital policy

.Handover communications are recorded and available when requ

.The hospital tracks, collects, analyzes, and reports data on th

.The hospital acts on improvement opportunities identified in

Second opinion processis available, safeand effective.


.The hospital has an approved policy that addresses all elements m

.All medical staff members involved in a second opinion are aware

.Second opinions are provided if possible

When second opinions cannot be provided by the hospital, Pa


alternatives

The process of requesting, communicating, and responding to


medical record

The consultation process is available, safe and effective.

The hospital has an approved policy that addresses all elements m


Healthcare professionals who are involved in the consultation are

Consultations are obtained based on patient needs

Consultations are obtained within a defined timeframe

Information exchange between consultation requestor and respond


condition and important information, and recorded in the patient’

Multidisciplinary management process is safe, effectivean

.The hospital has an approved policy that addresses all elements m


.All medical staff members are aware of the hospital policy

.Multidisciplinary management meetings are obtained based on pa

Multidisciplinary management meetings occur according to the po

Information exchange between multidisciplinary management


important findings, and recorded in the patient’s .medical record

Transportation of patients is coordinated, safe, and in an ap

.The hospital has an approved policy that addresses all elements m


.All staff members involved in the transportation of patients are aw

.Only competent staff members are allowed to lift, handle, and tra

Transportation of patients occurs in a safe, appropriate mann

Requirements for transporting patients in critical conditions are id


record

The hospital grants access to intensive care and speciali

. The hospital has an approved policy that addresses all elements m


All staff members involved in the admission and discharge of
aware of the approved criteria

.Only competent staff members are allowed to admit and discharg

.Admission and discharge of patients from critical and specialized

Processes of transfer outside the hospital, referral, tempo

The hospital has an approved policy that addresses all elements m

All staff members involved in discharge,temporary discharge, refe


policy
The discharge,temporary discharge,referral,and/or transfer out
record

.The reason for the discharge,temporary discharge, referral, and/o

.The referral and/or transfer feedback is reviewed,signed, and rec

Discharge summaries are complete.

All staff members involved in the discharge of patients are aware o

There is evidence of identification and provision of required


Discharge summaries are recorded using all the required elements

.A copy of the discharge summary is kept in the patient’s medical

Referral/transfer sheets are complete.

.All staff members involved in the referral/transfer of patients are

.There is evidence of identification and provision of required

.Referral/transfer sheets are recorded using all the required eleme

.A copy of the referral/transfer sheet is kept in the patient’s medic


General

‫ أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬Self assessment tool for GAHAR

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings

riteria
2

1
1

th his/her plan of care

1
1

sy physical access.
2

nside the hospital.

1
2

N/A
N/A

o questions, is implemented.

1
1

1
1

eeds

1
1

0
1

based on clear criteria.

2
0

fined.

N/A
N/A

N/A

N/A

N/A
N/A

N/A

2
General Administration Of Technical Support For He

ssessment tool for GAHAR hospital Accreditation standards Edition

scoring sy

atus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

63% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
100% MET

100% MET
50% PARTIAL MET
88% MET

100% MET
50% PARTIAL MET

60% PARTIAL MET


40% Not Met
50% PARTIAL MET
40% Not Met
25% Not Met
50% PARTIAL MET
100% MET
100% MET

Total chapter Score


66%
ation Of Technical Support For Healthcare Facilities

Accreditation standards Edition

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫السياسة‬

‫المرضي و ذويهم‬

‫العاملين‬

‫نموذج االحالة أو النقل‬ ‫مقدمي الخدمة‬

‫السياسة‬

‫العاملين المسئولين عن االجراء‬

‫المرضي و ذويهم‬
‫السياسة‬

‫جميع العاملين‬

‫جميع اإلجراءات المتعلقة بالمريض‬

‫الملف الطبي‬

‫تقارير تتبع و جمع وتحليل البيانات‬


‫إجراءات التحسين‬ ‫الجودة ‪ -‬مقدمي الخدمة‬

‫السياسة‬

‫جميع العاملين المسئولين عن‬


‫االجراء‬

‫خطة الرعاية بالملف الطبي‬


‫تحليل تقييم االحتياجات‬
‫وثائق تقييم المخاطر‬

‫المشاركين بتقييم المخاطر‬

‫إجراءات التحسين‬

‫السياسة‬

‫تحديد الطبيب المسئول بالملف‬


‫الطبي‬
‫الملف الطبي‬ ‫مقدمي الخدمة‬

‫السياسة‬

‫جميع مقدمي الخدمة‬

‫الملف الطبي‬

‫تقارير تتبع و جمع وتحليل البيانات‬

‫إجراءات التحسين‬ ‫الجودة ‪ -‬مقدمي الخدمة‬


‫السياسة‬

‫جميع مقدمي الخدمة‬

‫مقدمي الخدمة‬

‫المريض و ذويهم‬

‫الملف الطبي‬

‫السياسة‬
‫مقدمي الخدمة‬

‫احتياجات المريض بالملف الطبي‬ ‫مقدمي الخدمة‬

‫تحديد وقت طلب و تنفيذ االستشاره‬


‫بالملف الطبي‬

‫الملف الطبي‬

‫السياسة‬
‫جميع مقدمي الخدمة‬

‫االجتماعات بناء على احتياجات‬


‫المريض‬

‫اجتماعات فريق متعدد‬


‫التخصصات‬

‫الملف الطبي‬

‫السياسة‬
‫جميع مقدمي الخدمة‬

‫ملف العاملين ‪ -‬سجالت التدريب‬

‫الملف الطبي‬

‫السياسة‬
‫جميع مقدمي الخدمة‬

‫ملفات العاملين (االمتيازات الطبية)‬

‫الملف الطبي‬

‫السياسة‬

‫مقدمي الخدمة‬
‫الملف الطبي‬

‫الملف الطبي‬

‫الملف الطبي‬

‫مقدمي الخدمة‬

‫الملف الطبي‬
‫نموذج ملخص الخروج‬

‫نسخة من نموذج ملخص الخروج‬


‫بالملف الطبي‬

‫مقدمي الخدمة‬

‫الملف الطبي‬

‫نموذج االحاله ‪ /‬النقل‬

‫نسخة من نموذج االحاله ‪ /‬النقل‬


‫بالملف الطبي‬
ities

score percentage%

2 > = 80%

1 <80% >=50%
0 <50%

N/A N/A

de Acti

observation corrective action


‫اللوحات االرشاديه و قائمه األسعار‬

‫مناطق الدخول‬

‫معلومات متاحه لجميع المرضى بمناطق‬


‫الدخول‬
‫مناطق الدخول‬

‫تعريف المريض عن طريق جميع‬


‫المتعاملين مع المريض‬
‫تطبيق إجراءات التحسين التحسين‬

‫اماكن انتظار المرضي في حالة عدم وجود‬


‫اسرة‬
‫سالمه الوصول‬

‫سهولة الوصول للخدمة للمرضي ذوي‬


‫االحتياجات الخاصة‬

‫توافر عالمات ارشادية وتعريفية‬

‫عالمات ارشاديه واضحة و مميزة‬

‫تعليمات واضحة‬

‫توافر عالمات مرئية و مضيئة‬


‫أماكن الزحام والتجمعات‬

‫تطبيق التحسين في أماكن الزحام‬


‫والتجمعات‬
‫تطبيق إجراءات التحسين التحسين‬
‫نقل المرضي بطريقة أمنة وصحيحة‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
Data ACT.01 ACT.02 ACT.03

63% 50% 50%

120%

100% 100%
100%

80%

63%
60%
50% 50%

40%

20%

0%
ACT.01 ACT.02 ACT.03 ACT.04 ACT.0
‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

Self assessment tool for GAHAR hospital Accreditation standards Editi


scoring system
ACT.04 ACT.05 ACT.06 ACT.07 ACT.08 ACT.09

100% 100% 50% 88% 100% 50%

ATC Score

100% 100% 100%

88%

60%
50% 50%
40%

ACT.04 ACT.05 ACT.06 ACT.07 ACT.08 ACT.09 ACT.10 ACT.11


‫أداة التقيي‬

ation standards Edition 2021

ACT.10 ACT.11 ACT.12 ACT.13 ACT.14 ACT.15

60% 40% 50% 40% 25% 50%

100% 100%

66%

50% 50%
40% 40%

25%

.10 ACT.11 ACT.12 ACT.13 ACT.14 ACT.15 ACT.16 ACT.17 To


ACT.16 ACT.17 Total

100% 100% 66%

00% 100%

66%

ACT.16 ACT.17 Total


NO

ICD1.
1

ICD.2

3
4

ICD.3

5
ICD.4

ICD.5

1
2

ICD.6

4
ICD.7

ICD.8

1
2

ICD.9

3
4

ICD.10

NSR.5 ICD.11

1
2

NSR.6 ICD.12
1

6
NSR.10 ICD.13

5
ICD.14

ICD.15

1
2

ICD.16

1
2

ICD.17

2
3

NSR.2 ICD.18

5
ICD.19

ICD.20

1
2

ICD.21

3
4

ICD.22

5
ICD.23

ICD.24

2
3

ICD.25

3
4

ICD.26

5
ICD.27

ICD.28

1
2

ICD.29

3
4

NSR.11 ICD.30

4
5

ICD.31

4
5

ICD.32

4
5

ICD.33

4
5

NSR.8 ICD.34

4
5

NSR.4 ICD.35

4
5

ICD.36

5
NSR.9 ICD.37

ICD.38
1

5
integrated care

Care delivery is uniform when a similar service is needed re


Clinical guidelines/protocols, life-saving measures, patient safety
consents, rational use of assessment, diagnostic, ancillary, and
needs and without discrimination.

Quality reviews, satisfaction questionnaires, and medical audi


regardless of patient background.

Potential discrimination events are reported and investigated.

. Patient care processes are collaborative

The hospital has an approved policy that covers all elements men

All staff members involved in patient care are aware of the hospit

When a conflict occurs between healthcare professionals, acti


Collaborative care is demonstrated in the patient’s medical recor

. Pre-hospital services are delivered according to applicable laws a

The hospital has an approved policy that covers all elements men

Emergency staff members are aware of the hospital policy.

Drills are performed to ensure continuous readiness.

Pre-hospital care records are complete and kept in the patient’s m

There is a process of recording and monitoring of response times.


Urgent and emergency services are delivered according to ap

The hospital has an approved policy for emergency services as me

Competent staff members offer emergency servicesaccording

Patients and families are informed of their priority level and expe
member.

Evidence of registration of all emergency patients treated in the e

Emergency plan of care is recorded in the patient’s medical recor

Clinical care standards for emergency care are adopted and/or ad

Clinical guidelines and protocols are adopted and adapted for at


(when applicable).
Evidence of staff members training on relevant clinical guidelines

Evidence that clinical guidelines/protocols were consulted during

Evidence of monitoring compliance of healthcare professionals to

. Emergency care is recorded in the patient’s medical record

Emergency assessment and reassessment by emergency care st


recorded in the patient’s medical record

.The plan of care developed by emergency and non-emergenc

.Departure order is recorded and timed

.Watches, clocks, digital clocks, and timers used for time recording
. Outpatient care services are effective

The hospital has an approvedpolicy to guide initial assessment and


elements from a) through j) in the intent

.Healthcare professionals are qualified and aware of the componen

.Initial medical assessments are performed within 24 hours of hosp

.All examinations, investigations and results done before hospitaliz

.Medical reassessments are performed recorded in the patient’s m

. Initial medical assessment and subsequent reassessments are per

The hospital has an approvedpolicy to guide initial assessment and


elements from a) through j) in the intent
.Healthcare professionals are qualified and aware of the componen

.Initial medical assessments are performed within 24 hours of hosp

.All examinations, investigations and results done before hospitaliz

.Medical reassessments are performed recorded in the patient’s m

. Initial nursing assessments and subsequent reassessments are per

The hospital has an approved policy to guide nursing initial a


.content as per the elements from a) through g) in the intent

Nurses are qualified and aware of the elements of nurse assessmen

Initial nursing assessments are performed within 24 hours of hosp


Nursing reassessments are performed and recorded in the patient’

Patient’s healthcare needs are identified according to defined scre

The hospital has an approved policy including elements in the inte


healthcare needsto define its content and .timeframe based on

. Healthcare professionals are qualified and aware of the elements

.All screens are completed and recorded within an approved timef

.Patients are referred for further assessment by the specific service

Patient’s risk of falling is screened, assessed, periodically reassesse

The hospital has an approved policy to guide screening for patient’s risk f
guidelines. Policy includes all elements in the intentfrom a) through f).
Healthcare professionals, are qualified and aware of the elements of appr

Patients who have higher level of fall risk and their families are aw

All fall risk screens are completed and recorded within an app

General measures and tailored care plans are recorded in the patient’s m

All fall risk reassessments are done within an approved timeframe.

.Patient’s risk of developing pressure ulcers is screened, assessed, p


The hospital has an approved policy to guide screening for patient’s press
guidelines. Policy addresses all elements mentioned in the intent from a) t

Healthcare professionals, are aware of the elements of the pressure ulcer s

Patients who have higher level of pressure ulceration risk and their

All pressure ulcer risk screens are completed and recorded within an app

General measures and tailored care plansare recorded in the patient’s me

All pressure ulcer risk reassessments are done within an approved timefra
Patient’s risk of developing venous thromboembolism (deep ve
managed .safelyand effectively

The hospital has an approved policy to guide screening for patient


)based on guidelines. Policy addresses all elements .mentioned

.Healthcare professionals, are aware of the elements of the V

.Patients who have higher level of VTE risk and their familie

.All VTE risk screens are completed and recorded within an

.There is evidence thatcompliance to guideline is monitored


.An individualized plan of care is developed for every patient

There is evidence that plan of care is developed by all relevant disc


elements mentionedin the intent from a) through g).

There is evidence that plan of care is developed with the participation of p

Plan of care is changed/updated based on a reassessment of patient chang

. The clinical practice guidelines development process is defined

.The hospital has an approved policy that guides all the elements m
.All medical and nursing leaders are aware of the hospital policy

. Training programs are implemented to communicate and train s

.At least three clinical guidelines are developed/adopted in the hos

.Clinical practice guidelines are implemented uniformly to all pati

. GAHAR clinical care standards are used when applicable to pati

. All clinical staff members are aware of the clinical care standard
. Staff members have access to approved clinical care standards w

.Compliance to clinical care standards is used for privileging, perf

The hospital implements GAHAR mandated clinical standards rel


supervision of hospital leaders

Hospital leaders measure compliance of GAHAR clinical care stan


quarterly

. Information is available to support medical staff members’order

.All medical staff members are aware of the full order requiremen

.Medical orders follow all the required elements


.There is a process to follow when medical orders lack one or

. Verbal or telephone orders are communicated safelyand effective

The hospital has an approved policy to guide verbal communicatio


)elements mentioned in the intent from a) through d

.Healthcare professionals, are aware of the elements of the policy

.All verbal orders and telephone orders are recorded in the patien

.The hospital tracks, collects, analyzes, and reports data on verbal

.The hospital acts on improvement opportunities identified in


. Inpatients and outpatients are screened for pain, assessed whenev

The hospital has an approved policy to guide pain management processes


through d).

All staff members are aware of the policy.

All inpatients and outpatients are screened for pain using a valid and app

Pain assessment, reassessment, and management plans are recorded in th

Qualified Individuals are responsible for managing the pain and recordin
record.

. Patients’ special nutritional needs are assessed and managed

The hospital has an approved policy that addresses all elements m


All inpatient medical and nursing staff members are aware of the

Qualified healthcare professionals are responsible for the assessm

Patient’s nutritional needs are assessed and managed according t

Patient’s nutritional needs assessment and management is record

. Patients’ special psychosocial needs are assessed and managed

The hospital has an approved policy that addresses all the elements menti

All inpatient medical and nursing staff members are aware of the hospita

Competent individuals are responsible for the assessment and manag


Patient’s psychosocial needs are assessed and managed according to polic

Patient’s psychosocial needs assessment and management is recorded in t

. Patients’ special functional needs are assessed and managed

The hospital has an approved policy that addresses all the elemen

All inpatient medical and nursing staff members are aware of the

Competent individuals are responsible for the assessment and

Patient’s functional needs are assessed and managed.

Patient’s functional needs assessment and management is recorde


.Special screening, assessment, reassessment, and care compone

The hospital has an approved policy that addresses all the elemen

All inpatient medical and nursing staff members are aware of the

Special patient population needs are assessed and managed.

Special patient populations’ needs assessment and management is

. For women in la

The hospital has an approved policy that guide childbirth process

All involved staff members are aware of the process.


Childbirth process is assessed and managed.

Checklists, protocol, or other tools are used successfully for every

Childbirth process assessment and management is recorded in th

There is evidence of monitoring the implementation process

. Clinical guidelines are used to define the assessment and car

The hospital has an approved assessment and care management of


)mentioned in the intent from a) throughf

All staff members involved in pediatric patient careare aware


population policy

.Competent individuals are responsible for the assessment and


Children are assessed and managed safely

.Children assessment and care management is recorded in the pati

. Terminally-ill patients needs are assessed and managed

The hospital has an approved policy that addresses all the elements menti

All staff members involved in terminally ill care are aware of the hospital

Competent individuals are responsible for the assessment and manag

Terminally ill patients are assessed and managed safely.

Terminally ill patients’ assessment and management is recorded in the pa


. Mental health patients’ rights during assessments, and care plans

The hospital has an approved policy that addresses all the elements menti

All staff members involved with mental healthcare are aware of the hospi

Competent individuals are responsible for the assessment and manageme

Mental health patients are assessed and managed safely

Mental health patients’ assessment and management is recorded in th

. Restraintand seclusion are used safely, appropriately and in a ma

The hospital has an approved policy that addresses all the elements menti
All staff members involved in restraint and seclusion are aware of the hos

Competent individuals are responsible for the use of restraint and seclusio

Restraint and seclusions are used safely

Restraints and seclusions are recorded in the patient’s medical record

. Victims of drug abuse and addiction are assessed and mana

The hospital has an approved policy that addresses all the elements menti

All staff members involved in care of victims of drug abuse or addiction p

Competent individuals are responsible for the assessment and manageme


Victims of drug abuse and addiction patients are assessed and managed sa

Victims of drug abuse and addiction patients’ assessment and managemen

. Critical results are communicated timely, accurately and safely

The hospital hasan approved policy to guide critical results communicatio


mentioned in the intent from a) through d).

Healthcare professionals, are aware of the elements of the policy.

All critical resultsare recorded in the patient’s medical recordwithin a


through vii).

The hospital tracks, collects, analyzes, and reports data on critical results
The hospital acts on improvement opportunities identified in critical resu

.Chemotherapy and/or radiotherapy services are provided acc

The hospital has an approved policy that addresses all the elements menti

All staff members involved in chemotherapy or radiotherapy services are

Competent individuals are responsible for the management and use of che

Management and use of chemotherapy and/or radiotherapy occurs safely


Management and use of chemotherapy and/or radiotherapy isrecorded in

.Dialysis services are provided and managed according to laws and

The hospital has an approved policy that addresses all the elements menti

All staff members involved in dialysis services are aware of the hospital po

Management and use of dialysis services occurs safely.

Management and use of dialysis services isrecorded in patient’s medical r


There is a process for safety and prevention of seroconversion for patients
machines).

.Critical Care services are provided according to laws, regula

The hospital has an approved policy that addresses all the elements menti

All staff members involved in critical care services are aware of the hospit

Competent individuals are responsible for the management and prov

Management and use of critical care services is safe.


Management and use of critical care arerecorded in the patient’s medical

The hospital has an approved policyand procedure for manag

The hospital has an approved policy that addresses all the elements menti

All staff members using devices with critical alarms are aware of the hosp

Competent individuals are responsible for the management and use of cri

Management and the use of critical alarms is safe.


Management and use of critical alarms are recorded according to policy i
company, schedule, agreed settings, evidence of function, reporting of m

.Systems are implemented to prevent catheter and tubing misconn

The hospital has an approved policy that addresses all the elements menti

All staff members using tubes and catheters are aware of the hospital poli

Competent individuals are responsible for the management and use of tub

Management and the use of tubes and catheters is safe.


Management and use of tubes and catheters are recorded in the patient’sm

.Emergency equipment and supplies are available and functioning

The hospital has an approved policy that addresses all the elements menti

All staff members involved in life-threatening conditions management are

Management of medical emergencies and cardio-pulmonary arrests occur

Management of medical emergencies and cardio-pulmonary arrestsis reco

Equipment and supplies are checked daily and replaced after use.
.The hospital has an approved policy and proceduresto ensure hos

The hospital has an approved policy that addresses all the elements menti

All staff members involved in direct patient care are aware of the hospital

Competent individuals are responsible for the recognition of and re

Recognition of and response to clinical deterioration occurssafely.

Recognition of and response to clinical deteriorationare recorded in the p

.Response to medical emergencies and cardio-pulmonary arrestsin


The hospital has an approved policy that addresses all the elements menti

All staff members involved in medical emergencies and cardiopulmon

Competent individuals are responsible for the management of medic

Management of medical emergencies and cardio-pulmonary arrests occur

Management of medical emergencies and cardio-pulmonary arrestsar


Gene

‫أداة التقييم الذاتي لمعايير االعتماد للم‬ Self assessment tool for GAHAR

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings

care
2

1
1

1
2

rvice

2
2

2
2

2
N/A

N/A

1
1

1
2

tively
1

1
ned, assessed, periodically reassessed, and

1
1

1
N/A

N/A

N/A

N/A

2
N/A

N/A

N/A

N/A

2
2

2
2

2
2

1
1

1
2

2
2

1
1

2
gulations

N/A

N/A

N/A

N/A

1
1

d clinical guidelines/protocols

1
1

1
1

1
1

1
1

0
0

N/A

N/A
N/A

N/A

N/A

2
N/A

2
erioration

c patients
2

2
General Administration Of Technical Support F

ssment tool for GAHAR hospital Accreditation standards Edition

scoring

tatus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total percentage
Total score
%

67% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
100% MET

100% MET
63% PARTIAL MET
100% MET

100% MET
50% PARTIAL MET
50% PARTIAL MET

58% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


100% MET
100% MET
100% MET
100% MET

60% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
100% MET

100% MET
50% PARTIAL MET
100% MET
100% MET

50% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET
75% PARTIAL MET
100% MET
100% MET
100% MET

100% MET
Total chapter Score

73%
ration Of Technical Support For Healthcare Facilities

reditation standards Edition 2021

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫أدلة العمل االكلينيكية ‪ /‬بروتوكول‬

‫تقارير مراجعة الجودة ‪ -‬استبيان‬


‫رضا المنتفعين‬

‫التقارير‬

‫سياسة‬

‫مقدمي الخدمة‬
‫الملف الطبي‬

‫سياسة‬

‫العاملين بالطوارئ‬

‫ملف المريض‬

‫تسجيل ومتابعة االستجابة‬


‫سياسة‬

‫تقييم الكفاءات ‪ -‬ملف العاملين‬

‫المرضي وذويهم‬

‫سجل الطوارئ‬

‫الملف الطبي‬

‫‪clinical care standards‬‬


‫تدريب علي البرتوكوالت‬ ‫مقدمي الخمة ‪-‬مسئول التدريب‬

‫الملف الطبي‬

‫التقارير‬

‫الملف الطبي‬

‫الملف الطبي‬

‫الملف الطبي‬

‫تقارير المعاييرة‬ ‫مسئول الصيانة‬


‫سياسة‬

‫موظفين العيادات‬

‫الملف الطبي‬ ‫مقدمي الخدمة‬

‫الملف الطبي‬

‫الملف الطبي‬

‫سياسة‬
‫مقدمي الخدمة‬

‫الملف الطبي‬

‫الملف الطبي‬

‫الملف الطبي‬

‫سياسة‬

‫التمريض‬

‫التقييم التمريضي‬
‫الملف الطبي‬

‫سياسة‬

‫مقدمين الخدمة‬

‫ملف المريض‬

‫ملف المريض‬

‫سياسة‬
‫مقدمي الخدمة‬

‫المرضى و ذويهم‬

‫ملف المريض‬

‫ملف المريض‬

‫ملف المريض‬
‫سياسة‬

‫مقدمي الخدمة‬

‫المرضى و ذويهم‬

‫ملف المريض‬

‫ملف المريض‬

‫ملف المريض‬
‫سياسة‬

‫مقدمي الخدمة‬

‫المرضى و ذويهم‬

‫ملف المريض‬

‫ملف المريض‬
‫ملف المريض‬

‫ملف المريض‬ ‫المرضى و ذويهم‬

‫ملف المريض‬

‫سياسة‬
‫األطباء والتمريض‬

‫خطة التدريب ‪ +‬ملف الموظفين‬ ‫المسئول‬

‫‪Clinical‬‬
‫‪guidelines/protocols‬‬

‫ملف المريض‬

‫مقدمي الخدمة‬
‫ملفات العاملين ‪ -‬تقييم االداء ‪-‬‬
‫االدارة‬
‫مراجعة النظراء‬

‫الملف الطبي‬

‫االتقارير‬

‫مقدمي الخدمة‬

‫ملف المريض‬
‫سياسة‬

‫سياسة‬

‫مقدمي الخدمة‬

‫ملف المريض‬

‫تقارير جمع وتحليل البيانات‬ ‫الجوده‬

‫خطة تحسين األداء‬ ‫الجوده‬


‫سياسة‬

‫مقدمي الخدمة‬

‫ملف المريض‬

‫ملف المريض‬

‫ملف المريض‬ ‫المسئول‬

‫سياسة‬
‫مقدمي الخدمة‬

‫ملف الموظف‬

‫ملف المريض‬ ‫اخصائية التغذية‪-‬التمريض‬

‫ملف المريض‬

‫سياسة‬

‫األطباء والتمريض‬

‫شخص مؤهل‬
‫ملف المريض‬

‫ملف المريض‬

‫سياسة‬

‫األطباء والتمريض‬

‫شخص مؤهل‬

‫ملف المريض‬

‫ملف المريض‬
‫سياسة‬

‫األطباء والتمريض‬

‫ملف المريض‬

‫ملف المريض‬

‫سياسة‬

‫األطباء والتمريض‬
‫ملف المريض‬

‫قائمة التحقق ‪ -‬البروتوكول ‪-‬‬


‫األدوات‬

‫ملف المريض‬

‫تقارير‬ ‫المسئول‬

‫سياسة‬

‫األطباء والتمريض‬

‫ملف العاملين‬
‫تقييم األطفال‬

‫ملف المريض‬

‫سياسة‬

‫األطباء والتمريض‬

‫ملف العاملين‬

‫التقييم‬

‫ملف المريض‬
‫سياسة‬

‫األطباء والتمريض‬

‫ملف العاملين‬

‫التقيم‬

‫ملف المريض‬

‫سياسة‬
‫األطباء والتمريض‬

‫ملف العاملين‬

‫ملف المريض‬

‫سياسة‬

‫األطباء والتمريض‬

‫ملف العاملين‬
‫التقييم‬

‫ملف المريض‬

‫سياسة‬

‫مقدمي الخدمة‬

‫ملف المريض‬

‫تقارير جمع وتحليل البيانات‬


‫خطة تحسين األداء‬ ‫الجودة‬

‫سياسة‬

‫مقدمي الخدمة‬

‫ملف العاملين‬
‫ملف المريض‬

‫سياسة‬

‫مقدمي الخدمة‬

‫ملف المريض‬
‫سياسة‬

‫مقدمي الخدمة‬

‫ملف العاملين‬
‫ملف المريض‬

‫سياسة‬

‫مقدمي الخدمة‬

‫ملف العاملين‬
‫سجل التوثيق‬

‫سياسة‬

‫مقدمي الخدمة‬

‫ملف العاملين‬
‫ملف المريض‬

‫سياسة‬

‫مقدمي الخدمة‬

‫ملف المريض‬

‫قائمة المحتويات لعربة الطوارئ‬


‫سياسة‬

‫مقدمي الخدمة‬

‫ملف العاملين‬

‫ملف المريض‬
‫سياسة‬

‫مقدمي الخدمة‬

‫ملف العاملين‬

‫ملف المريض‬
Facilities

score percentage%

2 > = 80%

1 <80% >=50%

0 <50%

N/A N/A

de Act

observation corrective action


‫االجراءات المتخذة‬

‫اإلجراءات المتخذه‬
‫تطبيق االجراء‬
‫الساعات‬
‫التقييم المبدئي‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫مشاركة المريض‬

‫إجراءات منع السقوط‬


‫إجراءات منع قرح الفراش‬
‫تطبيق االجراء‬
‫تطبيق االجراءات‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبق االجراءات‬

‫العالج الكميائي و االشعاعي‬


‫خدمة غسيل الكلى‬
‫منطقة مخصصة‬

‫خدمات الرعاية الحرجة‬


‫التعامل مع االنظارات الحرجة‬
‫تطبيق االجراءات‬

‫استخدام القساطر و الوصالت‬


‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق االجراء‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
Data ICD.01 ICD.02 ICD.03

67% 50% 50%

120%

100% 100%
100%

80%
67%

60%
50% 50%

40%

20%

0%
ICD.01 ICD.02 ICD.03 ICD.04 ICD.05
ICD.04 ICD.05 ICD.06 ICD.07 ICD.08 ICD.09

100% 100% 63% 100% 100% 50%

% 100% 100% 100%

63%
58%
50% 50% 50%

CD.04 ICD.05 ICD.06 ICD.07 ICD.08 ICD.09 ICD.10 ICD.11 ICD.12


‫العتماد للمستشفيات‬

Self assessment tool for GAHAR hosp


scori

ICD.10 ICD.11 ICD.12 ICD.13 ICD.14 ICD.15

50% 58% 50% 50% 50% 50%

100% 100% 100% 100%

50% 50% 50% 50%

CD.11 ICD.12 ICD.13 ICD.14 ICD.15 ICD.16 ICD.17 ICD.18 ICD.19


‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

tool for GAHAR hospital Accreditation standards Edition 2021


scoring system

ICD.16 ICD.17 ICD.18 ICD.19 ICD.20 ICD.21 ICD.22

100% 100% 100% 100% 60% 50% 50%

ICD SCORE

100% 100% 100% 100% 100%

60%
50% 50% 50%

7 ICD.18 ICD.19 ICD.20 ICD.21 ICD.22 ICD.23 ICD.24 ICD.25 IC


2021

ICD.23 ICD.24 ICD.25 ICD.26 ICD27 ICD.28 ICD.29

100% 100% 50% 100% 100% 50% 50%

% 100% 100%

50% 50% 50% 50% 50% 50%

CD.24 ICD.25 ICD.26 ICD27 ICD.28 ICD.29 ICD.30 ICD.31 ICD.32


ICD.30 ICD.31 ICD.32 ICD.33 ICD.34 ICD.35 ICD.36

50% 50% 50% 50% 75% 100% 100%

100% 100% 100% 100%

75% 73%

50% 50% 50%

ICD.31 ICD.32 ICD.33 ICD.34 ICD.35 ICD.36 ICD.37 ICD.38 To


ICD.37 ICD.38 Total

100% 100% 73%

0% 100%

73%

ICD.37 ICD.38 Total


NO

DAS.01
1

DAS.02
1

DAS.03

3
4

DAS.04

4
5

DAS.05

5
6

DAS.06

6
DAS.07

DAS.08
1

NSR.25 DAS.09

3
4

DAS.10

3
4

DAS.11

3
DAS.12

5
6

DAS.13

4
5

DAS.14

4
5

DAS.15

3
4

DAS.16

2
3

DAS.17

2
3

DAS.18

3
4

DAS.19

3
4

DAS.20

3
4

DAS.21

4
5

DAS.22

5
6

DAS.23

5
NSR.26 DAS24

DAS.25
1

DAS.26

3
4

DAS.27

DAS.28
1

DAS.29

3
4

DAS.30

3
4

DAS.31

2
3

DAS.32

2
3

DAS.33

1
2

5
Diagnostic and Anci

Medical Imaging services are planned, operated, and provid


Medical Imaging services provided either onsite or through outsid

All related licenses, permits and guidelines are available

Medical Imaging list of services meets the scope of clinical services

Medical Imaging services are provided in a uniform manner regar

The hospital demonstrates evidence of monitoring of the quality an

There is evidence of annual evaluation of the medical imaging serv


and presented to the governing body.

Medical imaging services are performed by licensed compete


regulations and assessed competencies.
The hospital has an approved policy that addresses all the mention
e) in the intent.

Privileges are granted for performing each medical imaging servic

Competency assessment is performed annually and recorded in m

There is a mechanism to grant privileges temporarily in emergenc

Performance of medical imaging studies and procedures is s

The medical imaging service has a written procedure for each stud

Procedure manuals are readily available in the medical imaging d


elements from a) through f) in the intent.

Staff are trained and knowledgeable of the contents of procedure m


The procedures are consistently followed.

Authorized staff members review the procedures on predefined in

Medical imaging pre-examination process is effective.

The hospital has an approved policy to guide the medical imaging


f) in the intent

Medical imaging service provides referrers and patients with infor


imaging techniques, manual is distributed to all users and availabl

Medical imaging service staff member ensures that a patient perfo


patient identity

Medical imaging service staff member ensures that a patient has c


for the procedure that is being performed.
Actions are taken when a request is incomplete, illegible, or not cli
ensure patient safety.

When an additional or substituted examination is called for, medic


referrers and record in patient’s medical record.

A medical imaging quality control program is developed.

The hospital has an approved procedure describing the quality con


elements in the intent from a) through g).

Medical imaging service staff members involved in quality control

All quality control processes are performed according to quality c

All quality control processes are recorded.

Responsible authorized staff member reviews quality control and


Corrective action is taken whenever targets are unmet.

Medical imaging examination is consistent, safe and effective

Medical imaging protocols are documented and they address radio


aftercare according to the relevant examinations and/or modalitie

Where specific tasks are delegated to members of the medical ima


circumstances under which healthcare professionals shall seek fur

Medical imaging staff members are aware of examination protoco

Examinations requiring sedation of the patient are not undertaken


available to immediately attend the patient, and the safety require

Radiographic factors, positioning, sterile tray set-up, and aftercar

Imaging protocols for pediatric patients are optimized to obtain th


radiation dose possible and with minimal use of sedation and anes
Medical Imaging investigations are reported within approve

The hospital has an approved policy that addresses all elements m

Staff members involved in interpreting and reporting results are c

Results are reported within approved timeframe

The hospital tracks, collects, analyzes, and reports data on its repo

The hospital acts on improvement opportunities identified in its m

Delays in reporting medical imaging studies are notified to referre

Copies of medical Imaging results are recorded in the patien


There is a process to complete medical imaging reports that addre
f).

All medical imaging staff involved in result reporting are aware of

Complete medical imaging reports are recorded in the patient’s m

When reports are not complete, there is a process to inform report

Radiation safety program is developed and implemented.

The hospital has an approved radiation safety program for patien


hazards encountered in the hospital in addition to all elements men

Identified radiation safety risks are mitigated through processes a

Staff members involved in medical imaging are aware of radiation


training for new procedures and equipment
Radiation doses measured and monitored for patients and does no

Radiation doses for patients in all radiology areas are recorded in

The radiation safety program is part of the hospital environment a

Laboratory services are planned, provided, and operated ac

Laboratory services meet applicable national guidelines, standard

Laboratory services are available to meet the needs related to the

Scope of services defined and documented in the hospital Laborato


The plan for services is periodically reviewed and modified as the

The designated laboratory area is available and separate from any

Presence of dedicated area for sample collection.

Licensed, competent healthcare professionals are assigned to

The hospital has an approved policy and procedure that address a

Competency assessment is performed annually and recorded in lab

Privileges are granted for performing each laboratory function ba


Reagents and other laboratory supplies are managed effectiv

The hospital has an approved policy that addresses all the mention

List of all reagents and supplies that are used for all testing proces

Reagents and other supplies are inspected and accepted or rejecte

Reagent quality is checked before use.

Reagents and supplies are accurately recorded and labeled.


Reagents are requested, issued, and dispatched effectively.

Referral laboratory services are selected and monitored effe

The hospital has an approved policy that addresses all elements m

There is a written agreement between the two laboratories describ


the intent from i) to viii).

Referral laboratory meets the selection criteria.

Referral laboratory is evaluated based on a predefined criteria an


Records of send-out tests support compliance.

Minimum retesting interval is utilized to assist in appropriat

The hospital has an approved policy to guide the process of minim


through j).

Medical staff members are educated on appropriate tests are requ

Hospital approved rules are implemented in the laboratory to rem

Requests to repeat tests are restricted to a particular grade or leve


Medical staff members explain reasons to override a rule.

Utilization management measures are developed.

Laboratory pre-examination process is effective.

The hospital has an approved policy to guide the pre-examination

There is a laboratory service manual distributed to all users and a

All staff involved in requesting laboratory tests are aware of the p


Preparation of specimen collection and labeling requirements are

Specimens are handled and transported safely

Specimens are disposed safely.

Specimen reception, tracking, and storage processes are effe

The hospital has an approved policy that addresses all elements in

All staff involved in receiving specimens are aware of the policy re


All received and accepted specimens are recorded including date a
person receiving the sample.

Records for specimen rejection and specimens referred to other la


in the intent.

Evidence of traceability of all portions of the primary sample to th

Samples are stored in appropriate conditions during all pre-exami

Verified/validated analytical test methods are selected and p

The laboratory has an approved policy to guide the selection of the


laboratory.

The laboratory follows verification/validation methods endorsed b


The responsible authorized staff member demonstrates competenc
test.

Records of verification and /or validation results fulfilling accepta

There is recorded evidence of reverification/revalidation whenever

Instructions for performing test methods and procedures ar

The laboratory has a written procedure for each analytical test me

The technical laboratory procedures are readily available when ne

Each procedure includes all the required elements from a) throug


Staff are trained and knowledgeable of the contents of procedure m

The procedures are consistently followed.

Authorized staff member review the procedures on predefined int

An individualized internal quality control program is develo

The hospital has an approved procedure describing the internal qu


elements in the intent from a) through h).

Laboratory staff members involved in internal quality control are

All quality control processes are performed according to the intern


All quality control processes are recorded.

Responsible authorized staff member reviews quality control and

Corrective action is taken when indicated.

External quality assessment program or its alternatives is de

The laboratory subscribes to an external proficiency-testing progr


the laboratory and available from the provider, as well as the com

Evidence that the samples are tested along with the laboratory’s re
routinely perform the laboratory test(s) using routine methods.

The laboratory is consistent in testing and reporting results within


A review of returned reports includes the requirements of element

Records of all processes, including testing, reporting, review, conc

Evidence of proficiency testing alternative procedures used accord


available

Laboratory post-examination process is developed and imple

The hospital has an approved policy to guide the post-examination


from a) through e).

The laboratory defines the authorized staff member who review an

The retention process of a final laboratory report is implemented w

The procedure of specimen storage and retention is implemented.


Required specimens are easily retrieved.

Laboratory results are reported within the acceptable turna

The hospital has approved policy and procedures defining each lab
measuring it.

Turnaround times are reviewed and monitored for laboratory test

Cases of unacceptable turn-around time are investigated, and prop

The hospital tracks, collects, analyzes, and reports data on its repo

The hospital acts on improvement opportunities identified in its la


Delays in turnaround time are notified to requestors.

STAT results are reported within safe and effective timefram

The hospital has an approved policy to guide ordering, collection,

The laboratory has a STAT List of tests with acceptable STAT rep

STAT tests turnaround times are reviewed and monitored for labo

Cases of unacceptable STAT turn-around time are investigated, an

Delays in STAT turnaround time are notified to requestors.


A comprehensive documented laboratory safety program is

A written program that describes safety measures for laboratory s


in the intent from a) to i).

Laboratory staff are trained on the safety program

Laboratory risk assessment is performed and safety reports are is


and facility safety committee.

Spill kits, safety showers and eye washes are available, functioning

Safety precautions are implemented.

The hospital tracks, collects, analyzes and reports data on laborato


opportunities.

Point-of-care testing is monitored for providing accurate and


The laboratory assigns a competent responsible staff member for s

Staff members who are responsible for performing point of care te

There is a defined process for performing and reporting point of c

Quality control procedures for POCT are recorded and implemen

Blood transfusion services are planned, operated and provid

There is an approved quality manual that addresses all elements m


a) through j).

All blood transfusion staff members are aware of the quality manu

Blood transfusion services have suitable space, environment, equip


Blood transfusion services are monitored by a licensed qualified m

Blood is accepted only from voluntary, non-remunerated, lo

The hospital has an approved policy that describes all elements me

Blood bank staff are aware of the hospital policy.

Blood donors are selected safely

Blood donors receive pre-donation counselling.

Blood donor selection and counselling is recorded.

Processes of collection, handling, testing of blood, and blood


The hospital has an approved policy that describes all elements me
national guidelines.

Blood bank staff are aware of the hospital’s policy

Blood and/or blood components are collected and handled as elem

Blood and/or blood components are tested and prepared as elemen

Blood and blood components are labelled, stored in the blood

There is a system is in place to ensure that blood/blood component


seronegative according to serological investigation

Labels of blood and/or blood components include all elements in th

There is a system in place to trace blood and blood products from


transfusion, discard or transfer
Blood and/or blood components are stored under access-controlled

An alarm system and a provision for alternate power supply is ava

Expired blood or blood components are managed effectively.

Obtaining blood from a blood bank outside the hospital has

The hospital has an approved policy that addresses all elements m

There is a written agreement between the two blood banks describ


the intent from i) to xiii).

Contracted blood bank meets the selection criteria.


Contracted blood bank is evaluated based on predefined criteria.

Blood bank staff members involved in receiving blood or blood com


predefined acceptance criteria.

Records of inspecting received blood and blood components suppo

Requesting blood and/or blood component services occurs in

The hospital has an approved policy that describes all elements me

Blood bank staff members are aware of the hospital policy.


Indication for transfusion is recorded in the patient’s medical reco

Blood bank staff members receive information about indication of


information of the patient and whether the request is needed on em

Blood sample label and blood transfusion request are completed w


cross-checked before issuing blood or blood components

Blood and/or blood components are distributed from the blo

The hospital has an approved policy that describes all elements me

Blood bank staff members are aware of the hospital policy.


Cross matching reports show recipient and donor data.

Standard compatibility test is completed promptly.

If discrepancy in the result is noted, the concerned healthcare prof


transfusion.

Special situations are managed safely.

Blood and/or blood components are transfused safely.

The hospital has an approved policy that describes all elements me


Healthcare professionals involved in blood and/or blood componen

Blood or blood component bags are visually checked before transf

Monitoring of patient condition during transfusion is recorded in

A system is implemented to prevent and to manage transfusion com


Gen

‫ أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬Self assessment tool for GA

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings

lations, and clinical guideline /protocol.


2

are assigned according to applicable laws and


1

1
1

1
1

1
1

1
2

2
2

N/A

N/A

1
0

licable guidelines.

1
0

1
1

2
1

1
1

2
1

N/A

N/A
N/A

N/A

N/A

N/A
2

N/A

2
2

2
2

2
2

1
1

and release of verified laboratory tests.

1
1

1
1

2
2

2
1

lations and clinical guideline /protocol.

2
2

N/A

N/A

y.
1

quirements.

1
1

1
1

1
2

1
1

0
1

N/A
General Administration Of Technical Support F

assessment tool for GAHAR hospital Accreditation standards Edi

scoring s

atus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

58% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET
100% MET

100% MET
42% Not Met
33% Not Met
50% PARTIAL MET
58% PARTIAL MET
50% PARTIAL MET
25% Not Met
50% PARTIAL MET
67% PARTIAL MET
100% MET
100% MET
100% MET
58% PARTIAL MET
50% PARTIAL MET
58% PARTIAL MET
100% MET
83% MET

50% PARTIAL MET


75% PARTIAL MET
100% MET

50% PARTIAL MET


42% Not Met
50% PARTIAL MET
60% PARTIAL MET
42% Not Met
38% Not Met
Total chapter Score

62%
nistration Of Technical Support For Healthcare Facilities

ital Accreditation standards Edition

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫اللوائح والقوانين‪ -‬ادلة العمل‪-‬‬
‫السياسات‬

‫التراخيص و أدلة العمل ‪-‬سياسات‬


‫القسم‬

‫قائمة الخدمات‬ ‫مسئول االشعة ‪ -‬االدارة‬

‫التقاريرو التقييم‬

‫تقرير التقييم السنوي‬


‫سياسه‬

‫ملف العاملين ‪ -‬تقييم الكفاءة‬


‫واالمتيازات‬

‫ملف العاملين‬ ‫مسئول الموارد البشريه ‪ -‬مسئول‬


‫االشعه‬

‫ملف العاملين‬

‫السياسة ‪ -‬ادلة التشغيل‬

‫ادلة اإلجراءات‬

‫وثائق التدريب‬ ‫العاملين بالقسم‬


‫تقارير المراجعه‬ ‫مسئول االشعة‬

‫سياسه‬

‫التقارير‬ ‫مقدمي الخدمة‬

‫‪-‬ملف المريض‬ ‫مقدمي الخدمة‬

‫ملف المريض‬ ‫مقدمى الخدمه ‪ -‬المرضى‬


‫طلب اجراء الفحص‬

‫طلب اجراء الفحص‪-‬ملف المريض‬

‫البرنامج‬

‫ملف العاملين‬ ‫المسئولين عن االجراء‬

‫تقارير‪ -‬التوثيق‬

‫تقارير الجودة واالداء‬ ‫العضو المكلف‬


‫خطه تصحيحه‬

‫البروتوكوالت‬

‫مقدمي الخدمه‬

‫ملف المريض‬

‫مقدمي الخدمه‬
‫سياسه‬

‫ملف العاملين‬ ‫مقدمي الخدمه‬

‫ملف المريض ‪ -‬سجل النتائج‬

‫تقاريرجمع وتحليل البيانات‬ ‫االداره ‪ -‬مسئول القسم‬

‫مشاريع التحسين‬

‫تقارير‪ -‬االخطار‬
‫السياسة‬

‫مقدمي الخدمه‬

‫تقارير ‪ -‬ملف المريض‬

‫‪-‬تقارير ‪ -‬ملف المريض‬ ‫مقدمي الخدمه‬

‫البرنامج‬

‫تقييم المخاطر‬

‫العاملين بالقسم‬
‫جرعات االشعة المستخدمة‬
‫للمرضى‬

‫ملف المريض‬

‫خطه السالمه‬

‫اللوائح والقوانين ‪ -‬سياسات‬ ‫مسئول المعمل‬


‫المعمل‬

‫قائمة الخدمات‬
‫تقييم وتحديد الخدمات المطلوبة‬ ‫مسئول المعمل ‪ -‬االدارة‬

‫سياسه‬

‫ملف العاملين ‪ -‬تقييم الكفاءة‬

‫مسئول الموارد البشريه ‪-‬‬


‫االمتيازات‪ -‬ملف العاملين‬ ‫مسئول المعمل‬
‫سياسه‬

‫قائمه المستلزمات والكيماويات‬

‫اشتراطات قبول ورفض الكيماويات‬ ‫رئيس القسم ‪-‬المسئول‬

‫تقارير فحص‬
‫السجالت و التقارير‬

‫سياسه‬

‫عقد اتفاق‬

‫معايير تقيييم واختيار‬ ‫مدير المعمل‬

‫تقييم‬
‫التقارير‬

‫سياسه‬

‫وثائق التدريب‬ ‫مقدمي الخدمه‬

‫قائمه بالمسموح لهم‬


‫الطاقم الطبي‬

‫تقارير ادارة االستخدام‬ ‫مدير المعمل‬

‫سياسه‬

‫دليل خدمات المعمل‬

‫مقدمي الخدمه‬
‫اإلجراءات‬

‫مقدمي الخدمه‬
‫سجالت المعمل‬

‫التقارير‬

‫سياسه‬

‫تقارير التحقق‬
‫مقدمي الخدمة‬

‫سجل ‪ -‬التقارير‬

‫سجل ‪ -‬التقارير‬

‫االجراءات المكتوبة لطرق التحليل‬

‫مدير المعمل‬

‫االجراءات‬
‫وثائق التدريب‬ ‫مقدمي الخدمه‬

‫تقارير المراجعه‬ ‫مدير المعمل ‪ -‬المسئول‬

‫البرنامج‬

‫ملف العاملين ‪ -‬التدريب‬ ‫مقدمي الخدمة‬


‫تقارير‪ -‬سجل التوثيق‬

‫تقارير الجودة واالداء‬ ‫المسئول‬

‫الخطه التصحيحه‬

‫البرنامج‬

‫تقارير‬ ‫مقدمي الخدمه‬

‫تقارير‪ -‬السجالت‬
‫تقارير‬

‫تقارير‪ -‬السجالت‬

‫تقارير‬ ‫مدير المعمل‬

‫سياسه‬

‫قائمة المصرح لهم مراجعة واعتماد‬


‫النتائج‬
‫مقدمي الخدمه‬

‫سياسه‬

‫ملف المريض‪ -‬تقارير‬

‫تحليل ‪ -‬اجراءات تصحيحية‬ ‫مدير المعمل‪ -‬االداره‬

‫تقارير‬

‫خطة التحسين‬
‫تقارير االبالغ‬

‫سياسه‬

‫قائمه‬

‫ملف المريض‪ -‬تقارير‬

‫تحليل ‪ -‬اجراءات تصحيحية‬ ‫مدير المعمل‪ -‬االداره‬

‫تقارير‪-‬اخطارات‬ ‫مقدمي الخدمه‬


‫برنامج‬

‫وثائق التدريب‬ ‫العاملين بالمعمل‬

‫تقارير السالمة ‪ -‬تقييم المخاطر‪-‬لجنة‬


‫السالمة‬

‫تقارير‪ -‬الخطة التصحيحية‬


‫امر التكليف‬

‫المؤهالت العلميه ‪ -‬الخبرات ‪-‬‬


‫ملف الموظف‬

‫السياسة‪-‬تقارير‬

‫التوثيق والتقارير‬ ‫الشخص المكلف‬

‫ادليل جودة‬

‫مقدمي الخدمه‬
‫المؤهالت العلميه ‪ -‬الخبرات ‪-‬‬ ‫مسئول بنك الدم‬
‫ملف الموظف‬

‫سياسه‬

‫مقدمي الخدمه‬

‫المتبرعين ‪ -‬مقدم الخدمة‬

‫تقارير والتسجيل‬
‫سياسه‬

‫مقدمي الخدمه‬

‫السياسة‬

‫مقدمي الخدمه‬
‫فني الصيانه‪-‬مقدمي الخدمة‬

‫سياسه‬

‫االتفاقات‬

‫‪-‬محددات وضوابط‬ ‫االداره‬


‫معايير التقييم‬

‫مقدمي الخدمه‬

‫تقارير‬

‫سياسه‬

‫مقدمي الخدمه‬
‫ملف المريض‬

‫العاملون‬

‫طلب نقل الدم ‪ -‬ملف المريض‪-‬‬


‫قائمه التحقق‬

‫سياسه‬

‫مقدمي الخدمه‬
‫تقارير التطابق ‪ -‬ملف المريض‬

‫مقدمي الخدمه‬

‫ملف المريض ‪ -‬التقارير‬ ‫مقدمي الخدمه‬

‫سياسه‬
‫مقدمي الخدمه‬

‫مقدمي الخدمه‬

‫ملف المريض‬

‫مقدمي الخدمه‬
are Facilities

score percentage%

2 > = 80%

1 <80% >=50%

0 <50%

N/A N/A

de Ac

observation corrective action


‫الخدمات المقدمة داخليا او بالتعاقد‬
‫مطابقة‬

‫الخدمات تقدم في جميع االوقات واالماكن‬


‫بنفس الجودة‬

‫تطبيق االجراء‬
‫متوفر ومتاح‬
‫تطبيق االجراء‬

‫تطبيق االجراء وتوفير المعلومات‬


‫لجميع المستخدمين‬

‫تطبيق االجراء‬
‫االجراءات‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراءات‬

‫تطبيق البروتوكول‬
‫تطبيق االجراءات التصحيحية‬
‫اجهزه القياس و الواقيات الشخصية و‬
‫التحاليل الدورية للعاملين‬
‫تحديد جرعات االشعة‬

‫مطابق و متوفر‬
‫المعمل ومطابقة للمواصفات‬

‫منطقه سحب العينات‬


‫تعريف وتخزين الكيماويات‬
‫تطبيق االجراء طبقا للسياسة‬

‫تطابق المعمل للمعايير‬


‫تطبيق القواعد طبقا للسياسة‬

‫االلتزام بالقائمه‬
‫دليل الخدمات المعمل متوفر وموزع‬
‫للمستخدمين‬
‫تطبيق االجراء طبقا للسياسة‬

‫نقل العينات والتعامل معها طبقا‬


‫للسياسة‬

‫التخلص من العينات طبقا للسياسة‬


‫تطبيق االجراء‬

‫شروط التخزين‬

‫تطبيق االجراء‬
‫تطبيق االجراءات طبقا للسياسة‬

‫تطبيق االجراء‬
‫تطبيق االجراءات طبقا للسياسة‬

‫تطبيق االجراءات طبقا للبرنامج‬


‫تطبيق الخطه التصحيحه‬
‫أماكن تخزين السجالت‬

‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق االجراء طبقا للسياسة‬


‫تطبيق االجراء طبقا للسياسة‬
‫توافر كفاءة حقائب االنسكابات و غاسله‬
‫االعين و الدش‬

‫تطبيق احتياطات السالمه‬

‫تطبيق االجراءات‬
‫تطبيق االجراء‬

‫تطبيق االجراءات‬

‫توافر مكان مناسب ‪ -‬توافر‬


‫المستلزمات و االدوات‬
‫تطبيق االجراء طبقا للسياسة‬
‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق االجراء طبقا للسياسة‬

‫تميز اكياس الدم و مشتقاتة‬

‫النظام المتبع‬
‫تخزين الدم و مشتقاتة‬

‫االنذارات الحرجة ‪ -‬مصدر كهرباء‬


‫ثانوي‬

‫تطبيق االجراء طبقا للسياسة‬


‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق االجراء طبقا للسياسة‬


‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق السياسه‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
Data DAS.01 DAS.02 DAS.03

58% 50% 50%

120%

100%

80%

60% 58%
50% 50% 50% 50%

40%

20%

0%

DAS.01 DAS.02 DAS.03 DAS.04 DAS.05


DAS.04 DAS.05 DAS.06 DAS.07 DAS.08 DAS.09

50% 50% 50% 100% 100% 42%

100% 100%

58
50% 50% 50% 50%
42%
33%

DAS.04 DAS.05 DAS.06 DAS.07 DAS.08 DAS.09 DAS.10 DAS.11 D


‫لذاتي لمعايير االعتماد للمستشفيات‬
Self assessment tool for GAHAR hospital Accredi
scoring system
DAS.10 DAS.11 DAS.12 DAS.13 DAS.14 DAS.15

33% 50% 58% 50% 50% 50%

DASSCore

100% 100%

67%
58%
50% 50% 50% 50%

DAS.11 DAS.12 DAS.13 DAS.14 DAS.15 DAS.16 DAS.17 DAS.18


‫اأداة التقييم الذاتي لمعايير االعتماد للم‬
HAR hospital Accreditation standards Edition 2021
scoring system
DAS.16 DAS.17 DAS.18 DAS.19 DAS.20 DAS.21

67% 100% 100% 100% 58% 50%

DASSCore

100% 100% 100% 100%

83%

58% 58%
50%

16 DAS.17 DAS.18 DAS.19 DAS.20 DAS.21 DAS.22 DAS.23 DAS.24


DAS.22 DAS.23 DAS.24 DAS.25 DAS.26 DAS.27 DAS.28

58% 100% 83% 50% 75% 100% 50%

100% 100%

83%
75%

50% 50% 50%


42%

22 DAS.23 DAS.24 DAS.25 DAS.26 DAS.27 DAS.28 DAS.29 DAS.30


DAS.29 DAS.30 DAS.31 DAS.32 DAS.33 Total

42% 50% 60% 42% 38% 63%

60% 63%

50%
2% 42%
38%

DAS.29 DAS.30 DAS.31 DAS.32 DAS.33 Total


NO

SAS.01
1

SAS.02

4
5

SAS.03

5
SAS.04

NSR.17 SAS.05

2
3

NSR.18 SAS.06

3
4

NSR.19 SAS.07

SAS.08
1

NSR.20 SAS.09

4
5

SAS.10

SAS.11

1
2

SAS.12

2
3

SAS.13

4
SAS.14

5
6

SAS.15

SAS.16
1

SAS.17

3
4

SAS.18

SAS.19
1

SAS.20

3
SAS.21

SAS.22

1
2

SAS.23

5
SAS24

SAS.25

3
SAS.26

SAS.27

3
4
Surgery, Anesthesia,

Provision of surgery and invasive procedure services is acco


All units providing surgery and invasive procedure services have a
including medical gases, and well maintained.

All units providing surgery and invasive procedure services have a


medication.

All staff performing surgery and invasive procedure services are c

Booking of surgeries and invasive procedures is effective and

The hospital has an approved policy to guide the booking process


a) through d).

All physicians booked or performed procedures are permitted to d

There is an ongoing process for booking all elective procedures an

There is an ongoing process for analysis of postponed or canceled


Punctuality of the procedural unit is maintained and recorded star
procedure.

Patient assessment is performed by a medical staff member(

A complete medical assessment is performed for all patients going

Complete nursing assessment is performed for all patients going fo

Results of investigations are available for healthcare professionals

the identified risks of the patient’s conditions are documented in th

Action is taken for the management of the risk factors before surg
Patient assessment is performed by a medical staff member(

A focused medical assessment is performed for patients going for l

The risk classification of the patient's condition is determined befo

The focused assessment is documented in the patient’s medical rec

The plan of care is performed on time for those patients

Precise site where a surgery or invasive procedure shall be p

The hospital has an approved policy for site marking in the hospit

Staff are trained on the implementation of site marking.


Site marking is a unified mark all over the hospital and performed
invasive procedure.

Site marking is performed before the patient enters the operation

The hospital tracks, collects, analyzes and reports data on site mar

The hospital acts on improvement opportunities identified in its si

Documents and equipment needed for procedures and anest


the patient.

The hospital has an approved policy for preoperative verification

There is recorded evidence of preoperative verification of all need


invasive procedure.

The hospital tracks, collects, analyzes and reports data on preoper


The hospital acts on improvement opportunities identified in its pr

Correct patient, procedure, and body part is confirmed preo

The hospital has an approved policy to ensure the correct patient,

Time out is implemented before all surgery and invasive procedur


invasive .procedure.

The surgery or invasive procedure team is involved in the time out


performing physician, the nurse, and the anesthesiologist when ap

The hospital tracks, collects, analyzes and reports data on time ou

The hospital acts on improvement opportunities identified in time

Procedure details are recorded immediately after the proced


The procedure report is readily available for all patients who unde

The report includes at least a) through h) in the intent.

The report is kept in the patient’s medical record.

Accurate counting of sponges, needles, and instruments pre

Counting of sponges, needles, towels, or instruments is done pre, d


or invasive procedure by two staff as the second one is acting as a

There is a record for the preoperative, intraoperative and postope

The performing physician confirmed the process and signed the co

The hospital tracks, collects, analyzes and reports data on the coun
The hospital acts on improvement opportunities identified in the c

Surgically removed tissue is sent to the hospital laboratory s


pathological examination.

There is a clear pathway of any surgically removed tissue.

There is a list of exempted tissue from pathological examination.

Surgically removed tissues are sent for pathological examination, a


patient’s medical record within the defined time frame.

System for recall of implantable devices is developed, implem

There is a list of implantable devices used in the hospital.


There is a process for the retrospective tracing of any implantable

The procedure report includes the details of any used implantable

There is a process for the recall of a patient who has an implantab

Postoperative care plan is determined and recorded before

There is a postoperative care plan for all patients performing the p

The postoperative care plan is documented in the patient’s record


The postoperative care plan is implemented.

Provision of anesthesia and sedation services is according to

The provision of anesthesia service meets the applicable profession


national laws, and regulations.

The provision of sedation service meets the applicable professiona


national laws, and regulations.

Minimum setup shall be available, which includes equipment, med


and medical gases.

Appropriate number of anesthesia staff members are available.


Anesthesia and sedation services are performed under the di

There is a competent, qualified leader for the anesthesia and sedat

There is a clear, specific job description for the anesthesia and sed

The anesthesia and sedation leader determines the structure neede

The anesthesia and sedation leader follows up with the processes o

The anesthesia and sedation leader evaluates the outcome of provi


The anesthesia and sedation leader evaluate anesthesiologists and

Anesthesia and sedation services are uniform throughout the

The provision of anesthesia services is uniform all over the hospita

The provision of sedation services is uniform all over the hospital.

Anesthesia and sedation services are readily available 24 hours, se


needs.

Anesthesia techniques and management of serious anesthesia


hospital approved protocols are implemented for anesthesia techn

hospital approved protocols are implemented for the management

The equipment, medications, and medical supplies needed during


readily available in the hospital.

Patients’ anesthesia plan is performed after pre-anesthesia a

There is performed pre-anesthesia for patients before receiving an

There is developed detailed anesthesia plan for patients after perfo

Pre-anesthesia assessment and the anesthesia plan development is


The pre-anesthesia assessment and the anesthesia plan are recorde

Immediate pre induction assessment is performed by anesthesiolog

A competent anesthesiologist performs continuous monitorin

The patient physiologic status is monitored before and during ane


approved clinical practice guidelines.

The monitoring of patient physiologic status is performed by a qua

The results of the monitoring are recorded in the patient’s medica


clinical guidelines/protocols

Patient care during anesthesia is safe.


Anesthesia care is performed safely based on approved anesthesia

The implemented anesthesia care is recorded in the patient’s medi


standard

A copy of the anesthesia record is kept in the patient’s medical rec

Post-anesthesia care unit is equipped according to applicable

There is a post-anesthesia care unit for each department where su

Laws, Regulations, Clinical guidelines and professional standards


units are equipped properly.

The post-anesthesia care unit is equipped with the required equipm


A competent clinical practitioner performs continuous moni
discharge/transfer from the post anesthesia care unit is mad

Post-anesthesia care is performed by a competent practitioner.

The patient physiologic status is monitored during the post-anesth

Patient physiologic status shall be recorded in the patient’s medica

The provided post-anesthesia care from a) to k) in the standard is

A qualified anesthesiologist makes the decision of patient transfer/


other practitioner according to defined criteria

Sedation techniques and management of complications of se

There is hospital approved protocols for sedation techniques used


There is hospital approved protocols for the management of comp

The equipment, medications, and medical supplies needed during

Determining the patients’ sedation plan is performed after p

There is a performed pre-sedation assessment for patients before r

There is a developed sedation plan for patients after performing th

Pre-sedation assessment and the sedation plan development is perf

The pre-sedation assessment and the sedation plan are recorded in

Patient re-assessment by a competent physician is performed imm


practitioner according to defined criteria.
A competent clinical practitioner performs continuous moni
physiological status before and during sedation

Patient physiologic status is monitored before and during sedation

Monitoring of patient physiologic status is performed by a compet

Monitoring results are recorded in patient’s medical record accord

Patient’s care during sedation is recorded.

Sedation care is performed safely based on approved sedation tech

The sedation record including all elements in the intent from a) th

A copy of sedation record is kept in the patient’s medical record.


Post sedation care is performed by a qualified healthcare pr
appropriately equipped place

There is a post-sedation care unit for each department where surg

The post-sedation care unit is equipped with the required equipme

Post-sedation care is provided by a qualified healthcare profession

A competent clinical practitioner professional continuously m


physiological status during post sedation care.

The patient physiologic status is monitored during the post-sedatio


every 15 minutes.

Monitoring of patient physiologic status is performed by a compet

The provided post-sedation care from a) to g) in the intent is recor


A competent physician decides on the patient's transfer/discharge
criteria.
‫اإل‬

1 ‫ أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬Self assessment tool for

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings

clinical guidelines/protocols.
N/A

1
1

ocedure.

1
ocedure.

with patient’s involvement.

1
1

orrect, and properly functioning before calling for

1
1

or invasive procedure (time out).

2
0

1
1

esent in the list of exempted tissues from the

1
1

1
1

uideline/protocol.

1
0

1
0

, seven days a week.

N/A

N/A

clinical protocols.
N/A

N/A

2
2

nd during anesthesia

2
2

col.

1
he post-anesthesia care unit and the decision of the
itioner according to established criteria.

1
1

etent physician.

2
2

0
2

N/A

2
2
General Administration Of Technical Suppo

f assessment tool for GAHAR hospital Accreditation standards Ed

scoring sy

us of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

50% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


50% PARTIAL MET
100% MET

67% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


50% PARTIAL MET
38% Not Met
25% Not Met
50% PARTIAL MET

100% MET
100% MET
100% MET

100% MET
67% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


100% MET
100% MET

33% Not Met


67% PARTIAL MET

83% MET
Total chapter Score

64%
dministration Of Technical Support For Healthcare Facilities

spital Accreditation standards Edition

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫ملف الموظف‬

‫سياسة‬

‫االمتيازات الطبيه‬ ‫األطباء‬

‫لستة العمليات‬

‫آلية لتحليل العمليات المءجله او‬


‫الملغية‬
‫سجيل لتسجيل دقه وقت االجراءات‬ ‫المرضي‬

‫تقييم الطبي‬

‫التقييم التمريضي‬

‫الملف الطبي‬

‫الملف الطبي‬

‫اإلجراءات التصحيحية‬ ‫العاملين‬


‫تقييم المريض‬ ‫العاملين‬

‫تحديد المخاطر‬

‫ملف المريض‬

‫خطة الرعايه‬

‫سياسة‬

‫وثائق تدريب‬ ‫األطباء والتمريض‬


‫تقارير جمع وتحليل البيانات‬ ‫الجوده‪ /‬رئيس العمليات‬

‫تحسين األداء ‪ -‬تقارير‬

‫سياسة‬

‫ملف المريض‬ ‫األطباء والتمريض‬

‫تقارير جمع وتحليل البيانات‬ ‫الجوده‪ /‬رئيس العمليات‬


‫تحسين األداء ‪ -‬تقارير‬

‫سياسة‬

‫األطباء والتمريض‬

‫ملف المريض‬

‫تقارير جمع وتحليل البيانات‬ ‫الجوده‪ /‬رئيس العمليات‬

‫تحسين األداء ‪ -‬تقارير‬


‫تقرير االجراء‬

‫محتوى التقرير‬

‫ملف المريض‬

‫السياسة‬

‫تقرير العد‬

‫األطباء‬

‫تقارير جمع وتحليل البيانات‬ ‫الجوده‪ /‬رئيس العمليات‬


‫تحسين األداء ‪ -‬تقارير‬

‫‪CLINICAL PATHWAY‬‬

‫قائمة باالنسجة‬

‫ملف المريض‬

‫قائمة باالجهزه التي يمكن زرعها‬


‫السياسة‬

‫تقرير االجراء‬

‫مقدمي الخدمة‬

‫خطة الرعاية بعد العملية‬

‫ملف المريض‬
‫مؤهالت العاملين‬
‫الهيكل التنظيمي للقسم‬ ‫رئيس القسم‬

‫توصيف وظيفي‬

‫تقارير المتابعه‬

‫تقييم الخدمة‬
‫تقييم كفاءة مقدمي الخدمة‬

‫جدول التخدير‬ ‫فريق التخدير‬

‫مقدمي الخدمة‬
‫بروتوكول التخدير ‪ /‬ملف المريض‬ ‫مقدمي الخدمة‬

‫تقييم ماقبل التخدير‬

‫خطة التخدير‬ ‫أطباء التخدير‬

‫مؤهالت أطباء التخدير‬


‫ملف المريض‬

‫تقييم المريض قبل واثناء التخدير‬

‫مؤهالت أطباء التخدير‬ ‫طبيب التخدير‬

‫ملف المريض‬
‫بروتكول معتمد‬ ‫طبيب التخدير‬

‫ملف المريض‬

‫ملف المريض‬

‫‪Clinical guidelines‬‬
‫مؤهالت طبيب التخدير‬

‫‪Clinical guidelines‬‬ ‫مقدم الخدمة‬

‫ملف المريض‬

‫ملف المريض‬

‫االمتيازات الطبيه ‪ /‬ملف المريض‬

‫برتوكول معتمد‬
‫برتوكول معتمد‬

‫تقييم قبل التخديرالملف الطبي‬

‫خطة التخديرالملف الطبي‬

‫االمتبازات الطبيه‬ ‫طبيب التخدير‬

‫ملف المريض‬

‫اعادة التقييم‬ ‫طبيب التخدير‬


‫ادلة العمل ‪-‬الملف الطبي‬

‫االمتيازات الطبيه ‪/‬تقييم الكفاءات‬ ‫مقدمي الخدمة‬

‫ملف المريض‬

‫سياسات‬

‫تقرير التخدير‪ -‬الملف الطبي‬

‫ملف المريض‬
‫تقييم الكفاءات ‪ /‬االمتيازات الطبيه‬ ‫مقدمي الخدمة‬

‫ملف ‪clinical practice‬‬


‫اـل ‪-‬‬ ‫مقدمي الخدمة‬
‫‪guidelines‬اـلطبي‬

‫االمتيازات الطبيه ‪ /‬تقييم الكفاءات‬

‫ملف المريض‬
‫االمتيازات الطبيه ‪ /‬تقييم الكفاءات‬
thcare Facilities

score percentage%

2 > = 80%

1 <80% >=50%

0 <50%

N/A N/A

de A

observation corrective action


‫تجهيزات واشتراطات اماكن االجراء‬
‫التداخلي‪/‬الجراحي‬

‫االجهزة ‪،‬المستلزمات واالدوية‬


‫االجراءات التداخلية‪/‬الجراحية‬

‫تطبيق االجراء‬
‫تطبيق خطة الرعاية‬
‫تطبيق االجراء‬

‫مكان االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق حطة الرعاية‬

‫خدمات التخدير‬

‫خدمات التهدئه‬

‫تجهيز مكان االجراء‬

‫عدد العاملين‬
‫تجهيز مكان االجراء‬
‫العمليات و مكان االجراء‬
‫تطبيق البروتوكوالت‬

‫تطبيق البروتوكوالت‬

‫توافر المعدات‬
‫التقييم قبل التخدير‬
‫خدمات التخدير‬

‫تطبيق رعاية مابعد التخدير‬

‫تجهيز غرفة االفاقه‬


‫مالحظة المريض باالفاقه‬
‫تجهيز مكان االجراء‬
‫وحدة مابعد االفاقه‬

‫تجهيز الوحدة‬
Action plan

responsible person Target Date


Status
‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬
st nu. SAS.01 SAS.02 DAS.03

50% 50% 50%

120%

100%

80%

60%
50% 50% 50% 50%

40%

20%

0%
SAS.01 SAS.02 DAS.03 SAS.04
Self assessment

SAS.04 SAS.05 SAS.06 SAS.07 SAS.08 SAS.09

50% 50% 50% 100% 67% 50%

100%

67%

% 50% 50% 50% 50% 50% 50%

03 SAS.04 SAS.05 SAS.06 SAS.07 SAS.08 SAS.09 SAS.10 SAS.11


‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

Self assessment tool for GAHAR hospital Accreditation standards Edition 20


scoring system

SAS.10 SAS.11 SAS.12 SAS.13 SAS.14 SAS.15

50% 50% 50% 38% 25% 50%

SAS Score

100% 100% 100%

50% 50% 50% 50%


38%
25%

AS.10 SAS.11 SAS.12 SAS.13 SAS.14 SAS.15 SAS.16 SAS.17 SAS.18


standards Edition 2021

SAS.16 SAS.17 SAS.18 SAS.19 SAS.20 SAS.21

100% 100% 100% 100% 67% 50%

0% 100% 100% 100% 100% 100%

67%

50% 50%

S.16 SAS.17 SAS.18 SAS.19 SAS.20 SAS.21 SAS.22 SAS.23 SAS.24


SAS.22 SAS.23 SAS.24 SAS.25 SAS.26 SAS.27 Total

50% 100% 100% 33% 67% 83% 64%

100% 100%

83%

67% 64%

33%

2 SAS.23 SAS.24 SAS.25 SAS.26 SAS.27 Total


NO

MMS.01

1
2

MMS.02

2
3

MMS.03

2
3

NSR.14 MMS.04

3
4

MMS.05

4
NSR.15 MMS.06

NSR.16 MMS.07
1

MMS.08
1

MMS.09

2
3

NSR.13 MMS.10

3
4

MMS.11

4
MMS.12

MMS.13

1
2

MMS.14

3
4

MMS.15

5
MMS.16

MMS.17
1

MMS.18

2
3
Medication M

Medication organization, management, and usage are aligne


of services to meet patients’ needs according to the applicabl

The hospital develops medication management and safety program


all elements from a) through h) in the intent.
The hospital has a clear structure for pharmacy services, and a lic
activities.

The hospital has a drug and therapeutic committee (DTC) with a c


ongoing evaluation of the medication management and safety prog

Updated and appropriate medication-related information sources


involved in medication management.

The hospital selects and monitors process and outcome indicators

There is an annual documented review of the medication managem


intent as appropriate.

Antimicrobial stewardship program is developed and implem


prescription and usage of antimicrobials.

The antimicrobial stewardship program is a hospital priority with

The hospital has an approved interdisciplinary antimicrobial stew


(CDC) core elements and the law, regulations, and guidelines.
The hospital educates staff, patients, and their families about antim

The antimicrobial stewardship program uses hospital-approved in

The hospital tracks, collects, analyzes, and reports data on its anti

The hospital acts on improvement opportunities identified in its an

Hospital medications are selected, listed, and procured based

The hospital (represented by the drug and therapeutic committee)


procurement of medications according to the applicable laws and
provided to ensure uninterrupted availability of medication supply

The hospital has an approved list of the approved medications (oft


the intent.
A controlled printed and/or electronic formulary copy of the appr
involved in medication management.

Medication list (formulary) is monitored, maintained, and updated

The hospital has an approved process to guide the addition/deletio

The hospital has an approved process on proper communication a


professionals.

Medications are safely and securely stored in stores, pharma

Medications are safely and securely stored under manufacturer/m


organized.

Psychotropic, controlled, and narcotic medications are stored acco

The hospital has an approved process for the use and storage of m
The hospital has a clear process to deal with an electric power outa

Medications in stores, pharmacies, and patient care areas are peri


storage conditions.

Medications, medication containers, other solutions, and the comp


original packages or boxes) with the name, concentration/ strength

Emergency medications are available, accessible, and secure

The hospital has an approved policy to guide emergency medicatio


addresses at least all elements mentioned in the intent from a) thro

Emergency medications are uniformly stored in all locations.

Emergency medications are appropriately available and accessible

Emergency medications are replaced within a predefined timefram


High-Alert medications and concentrated electrolytes are ide
and dispensed in a way that assures that risk is minimized.

The hospital has an approved policy that addresses all elements in

The hospital provides initial and ongoing training to the healthcar


concentrated electrolytes.

The hospital has an approved list(s) of high-alert medications that

High-alert medications and concentrated electrolytes are safely sto

The hospital implements a process to prevent inadvertent adminis

The hospital tracks, collects, analyzes, and reports data on manage


improvement opportunities identified are acted upon.

Look-alike and sound-alike medications are identified and st


The hospital has an approved policy that addresses all elements in

There is a list of LASA medications that is updated at least annual

The hospital provides initial and ongoing training to the healthcar

LASA medications are stored, segregated, and labeled safely and u

LASA medication are checked properly upon dispensing.

The hospital tracks, collects, analyzes, and reports data on manage


upon.

When indicated, Medications are recalled safely.


The hospital has an approved policy to guide the drug recall proce

Staff members involved in drug recall process are aware of the po

Recalled drugs are retrieved, labeled, separated, and disposed of (

Expired, outdated, damaged, dispensed but not used, and/or conta

Expired, outdated, damaged, dispensed but not used, and/or conta

Management of nutrition products and medications that req

The hospital has an approved policy to guide use of these medicati

Staff members involved in managing these medications demonstra


Contrast media and radiopharmaceuticals are received, identified

Medications brought by patients are received, identified, labeled, s

Breast milk received, identified, labeled, stored, and administered

Effects and potential adverse effects of these medications are moni

Medications are reconciled across all interfaces of care in th

The hospital has an approved policy for medication reconciliation

Staff responsible for reconciling medications are trained to take th

Medication reconciliation occurs on admission, during the transiti


Medication prescribers compare the list of current medications wi
on the comparison.

Reconciled medications are clearly recorded, and related informat


patient’s medication prescribing

Patients and families are involved in medication reconciliation.

Medication ordering, prescribing, and transcribing processe

The hospital has an approved policy to guide the processes of orde


mentioned in the intent from a) through e).

The hospital is responsible for identifying those healthcare profess


and job description to order, prescribe, and transcribe medication

Staff members involved in medication prescription, dispensing and


which medications, locations of prescription, complete prescription

Medication transcription process is implemented and permitted un


Complete medication prescription elements are defined.

Complete medication prescriptions and orders include elements fr

Psychotropic, controlled, and narcotic medications are safely pres

Medication prescriptions are safe and complete, and are recorded

Special types of orders, such as weight-based dosing, titration, tap

Incomplete, illegible, or unclear prescriptions are managed safely.

Medication prescriptions are reviewed for accuracy and app

Patient-specific information and its source are available and acces


Healthcare professionals permitted to perform appropriateness re

Each prescription is reviewed for appropriateness by a licensed ph


intent, using current and updated resources.

When an on-site licensed, competent pharmacist is not available, a


review of critical elements f) through h) in the intent using current

There is a process to contact the prescriber when questions or con

Medications are prepared safely.

Medications are prepared safely in clean, uncluttered, and separat


adhering to the applicable laws, regulations, and professional stan

The hospital identifies those healthcare professionals authorized to

The hospital has a system for safely providing medications to meet


The hospital implements a process to guide the compounding and

All medications prepared in the hospital are correctly labeled in a

Medications are safely and accurately dispensed according t

The hospital is responsible for identifying those healthcare profess


and job description to dispense medications.

The hospital has a uniform medication dispensing and distribution

Psychotropic, controlled, and narcotic medications are dispensed a

Medications are dispensed in the most ready-to-administer form a

Hospital pharmacy has a process for the provision of medication e


families, especially on patients’ discharge, and the patients are giv
Medications are safely and accurately administered accordin
regulations

The hospital identifies those healthcare professionals, by law and r


authorized to administer medications and admixtures, with or wit

Medication administration includes a process to verify the medica


elements from a) to h) in the intent.

Psychotropics, controlled, and narcotic medications are administe

Patients are informed about the medications that they are going to
other concerns about administering medication and are given a ch

Medications administered, refused, or omitted is recorded in the p

The hospital implements a process that guides the safe and accura
person who is not a staff member (If allowed) and addresses traini

Medication effects on patients are monitored.


The patient’s response to his/her medication is monitored accordin

The hospital implements a process for monitoring the response to


direct care of the hospital.

Actual or potential medication adverse drug effects on patients are


to be taken in response.

Adverse drug events (ADEs) are reported in a manner consistent w

The hospital implements a process informing the prescriber when

Medication errors, near misses, and medication therapy pro


reported, and acted upon.

The hospital has an approved policy to guide the process of definin


and medication therapy problems based on national/international

The hospital implements a process for detecting, reporting to bodi


near misses, and medication therapy problems.
The hospital utilizes reported medication errors, near misses, and
programs.
General Administr

‫ أداة التقييم الذاتي لمعايير االعتماد‬Self assessment tool for GAHAR hospita

status of preparedness
MET
PARTIAL MET
NOT MET
NOT Applicable

score comments / findings

2
1

N/A

2
2

2
2

2
2

N/A

N/A

N/A
2

and administration errors.


2

2
N/A

2
2

2
2

2
2

2
2

2
2

2
1

N/A

2
2

2
2
General Administration Of Technical Support For Healthcare F

l for GAHAR hospital Accreditation standards Edition

scoring system

tatus of preparedness ‫التقييم‬


MET ‫مطبق بشكل كامل‬
PARTIAL MET ‫مطبق بشكل جزئي‬
NOT MET ‫غير مطبق‬
NOT Applicable ‫غير قابل للتطبيق‬

Total percentage
Total score
%

90% MET
100% MET
100% MET
100% MET
100% MET
100% MET

100% MET
100% MET
100% MET
100% MET
100% MET
100% MET

100% MET
100% MET
100% MET
60% PARTIAL MET

100% MET
100% MET
Total chapter Score

97%
nical Support For Healthcare Facilities

standards Edition

scoring system

‫التقييم‬
‫مطبق بشكل كامل‬
‫مطبق بشكل جزئي‬
‫غير مطبق‬
‫غير قابل للتطبيق‬

user guide

Documents intertview

‫برنامج ادارة الدواء‬


‫الهيكل التنظيمي ‪ -‬التراخيص‬ ‫الصيدلي االول‬

‫شروط االنعقاد‪ -‬محاضر‬


‫اجتماعات لجنه الدواء‬

‫مرجع علمي لالدويه‬

‫مؤشرات االداء‬

‫تقارير مراجعه البرنامج‬ ‫الصيدلي االول‬

‫البرنامج و اعتماده‬

‫قرار تشكيل لجنة متابعة‬


‫استخدام المضادات الحيوية‬ ‫الصيدلي االول ‪ -‬العاملين‬
‫برامج التدريب‬ ‫العاملين ‪ -‬المرضى و ذويهم‬

‫بروتوكول معتمد‬

‫تقارير متابعة البرنامج‬ ‫الصيدلي االول‬

‫تقارير بتحسين االداء‬ ‫الصيدلي االول‬

‫آلية معتمدة‬

‫قائمه باالدويه المعتمده‬


‫مقدمي الخدمة‬

‫قائمه االدويه و تعديالتها‬

‫الصيدلي االول‬

‫طرق التواصل‬ ‫األطباء‬

‫الصيدلي االول‬

‫آلية معتمدة للتعامل مع األدوية‬


‫متعددة االستخدام‬
‫تقارير المرور‬ ‫الصيدلي االول ‪ -‬العاملين‬

‫سياسه‬
‫سياسه‬

‫الصيدلي االول ‪-‬مقدمي‬


‫برامج التدريب‬ ‫الخدمة‬

‫قائمه االدويه عاليه الخطوره و‬


‫التركيز‬

‫تقارير االخطاء الدوائية‬ ‫مقدمي الخدمة‬

‫تقارير جمع وتحليل البيانات و‬


‫خطط التحسين‬
‫سياسه‬

‫قائمه االدويه المتشابه في الشكل‬


‫و النطق‬

‫برامج التدريب‬ ‫الصيدلي االول ‪-‬مقدمي‬


‫الخدمة‬

‫تقارير جمع وتحليل البيانات و‬


‫خطط التحسين‬
‫سياسه‬

‫المسئولين‬

‫الصيدلي االول ‪ -‬رؤساء‬


‫االقسام ‪ -‬العاملين‬

‫سياسه‬

‫العاملين‬
‫العامون ذوي الصلة‬

‫العامون ذوي الصلة‬

‫الصيدلي االول ‪ -‬مقدمي‬


‫تقارير االثار الجانبيه‬ ‫الخدمة‬

‫سياسه‬

‫برامج التدريب‬ ‫المسئول‬

‫ملف المريض‬
‫االطباء‬

‫ملف المريض‬

‫المرضى و ذويهم‬

‫سياسه‬

‫قائمة المسموح لهم وصف‬


‫وطلب وكتابة االدوية‬

‫مقدمي الخدمة‬

‫مقدمي الخدمة‬
‫نماذج وصف الدواء‬

‫نماذج وصف و صرف األدوية‬ ‫الصيادلة و األطباء و التمريض‬


‫المخدرة‬ ‫ذوي الصلة‬

‫األطباء‬

‫الصيادلة و األطباء و التمريض‬


‫ذوي الصلة‬

‫ملف المريض‬
‫تقييم كفاءة‬ ‫مسئولي المراجعة‬

‫الوصفة الطبية ‪ -‬الملف الطبي‬

‫برناج التدريب‬ ‫المسئول عن المراجعة في‬


‫الحاالت الطارئة‬

‫الصيادله ‪ -‬االطباء‬

‫القوانين و اللوائح و المعايير‬


‫المتبعة‬

‫قائمة المسموح لهم تحضير‬


‫االدوية‬

‫التمريض‪ -‬الصيادله ‪ -‬االطباء‬


‫المسئول عن تحضير الدواء‬

‫المؤهالت ‪ -‬الخبرات ‪ -‬التدريب‬


‫‪ -‬التوصيف الوظيفي‬ ‫الصيادلة‬

‫نظام الصرف مطابق للوائح و‬


‫القوانين‬

‫ملف المريض‬

‫المرضى و ذويهم‬
‫المؤهالت ‪ -‬الخبرات ‪ -‬التدريب‬
‫‪ -‬التوصيف الوظيفي‬ ‫مسئولي اعطاء الدواء‬

‫آلية اعطاء الدواء‬

‫المريض‬

‫ملف المريض‬

‫التوثيق والتدريب‬ ‫‪-‬المريض وذوية‬


‫الملف الطبي‬

‫آلية حقن الدواء ألول مرة‬ ‫مقدم الخدمه‬

‫ملف المريض‬

‫‪Adverse drug events‬التقارير‬


‫)‪(ADEs‬‬

‫آلية االبالغ‬ ‫مقدم الخدمه‬

‫سياسه‬
‫التقارير‬
score percentage%
2 > = 80%
1 <80% >=50%
0 <50%
N/A N/A

Action plan

observation corrective action


‫متابعة المؤشرات‬

‫استخدام المضادات الحيويه‬


‫طبقا للبرنامج وللقوانين و‬
‫اللوائح‬
‫تطبيق االجراءات‬
‫نسخه من قائمة االدويه‬
‫المعتمده متاحة لكل مقدمي‬
‫الخدمة‬

‫قائمة االدوية محدثة‬

‫القائمة مطابقة لالدوية‬


‫الموجودة (االضافة والحذف)‬

‫تخزين الدواء‬

‫االدوية المخدرة و النفسية‬

‫اتباع االجراءات مع االدوية‬


‫متعددة الجرعات‬
‫طرق لتعامل مع انقطاع التيار‬
‫الكهربائي‬

‫تعريف االدويه و الحاويات و‬


‫المحاليل المستخدمه‬
‫بالتحضير‬

‫توحيد تنسيق أدوية الطوارئ‬


‫بجميع االقسام‬

‫توافر أدويه الطوارئ بجميع‬


‫االقسام‬

‫استكمال ادوية الطوارئ في‬


‫اطار زمني محدد طبقا للسياسة‬
‫توزيع القوائم على كافة أماكن‬
‫تواجد الدواء بالمستشفى‬

‫تخزين و تعريف االدويه عاليه‬


‫الخطوره و التركيز‬

‫تطبيق االجراءات‬
‫توزيع القوائم على كافة أماكن‬
‫تواجد الدواء بالمستشفى‬

‫تخزين و تعريف و فصل‬


‫االدويه المتشابهه في الشكل و‬
‫النطق‬

‫التاكد من االدوية المتشابهة‬


‫قبل الصرف طبقا للسياسة‬

‫تطبيق االجراءات‬
‫التعامل مع االدوية‬
‫‪ Recall‬المستدعاة‬

‫تخزين االدوية منتهية‬


‫الصالحية و التالفةو التي تم‬
‫صرفها بدون استخدامها و‬
‫الملوثة‬
‫التخلص من االدوية منتهية‬
‫الصالحيةو التالفةو التي تم‬
‫صرفها بدون استخدامها و‬
‫الملوثة‬
‫طرق التعامل و التخزين‬

‫االدوية التي احضرها المرضي‬


‫معهم‬

‫التعامل مع لبن االم( االستالم‬


‫‪ -‬التعريف ‪ -‬الحفظ ‪-‬‬
‫االستخدام)‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراءات‬
‫التطبيق‬

‫اكتمال نماذج وصف األدوية‬

‫اكتمال نماذج وصف األدوية‬

‫التطبيق‬

‫اتاحة بيانات المرضى‬


‫مراجعة الوصفة الطبية‬

‫مراجعة الوصفة الطبية‬

‫مراجعة الوصفة الطبية في‬


‫الحاالت الطارئة‬

‫التطبيق‬

‫اماكن تحضير الدواء‬

‫تطبيق االجراءات‬
‫تطبيق االجراءات‬

‫تعريف الدواء المحضرة طبقا‬


‫للسياسة‬

‫طريقة الصرف‬

‫االدوية المصروفة للمرضي‬

‫‪ medication education‬انشطة‬
‫‪and counseling‬‬
‫إعطاء األدوية‬

‫ اعطاء‬Psychotropics,
controlled, and narcotic
medications

‫تطبيق االجراء‬
‫االجراء المتخذ‬

‫تطبيق االجراءات‬
‫تطبيق االجراءات التصحيحه‬
Action plan

responsible person Target Date Status

‫مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬
Data MMS.01 MMS.02 MMS.03 MMS.04

90% 100% 100% 100%

120%

100% 100% 100% 100%


100%
90%

80%

60%

40%

20%

0%
MMS.01 MMS.02 MMS.03 MMS.04 MMS.05
‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬
Self assessment tool for GAHAR hospital Accreditation standards Editi
scoring system
MMS.05 MMS.06 MMS.07 MMS.08 MMS.09

100% 100% 100% 100% 100%

EMS Score

100% 100% 100% 100% 100% 100% 100% 100%

4 MMS.05 MMS.06 MMS.07 MMS.08 MMS.09 MMS.10 MMS11 MMS.12


‫أداة التقييم الذاتي‬
creditation standards Edition 2021
em
MMS.10 MMS11 MMS.12 MMS.13 MMS.14 MMS.15 MMS.16

100% 100% 100% 100% 100% 100% 60%

100% 100% 100% 100% 100% 100% 100%

60%

.10 MMS11 MMS.12 MMS.13 MMS.14 MMS.15 MMS.16 MMS.17 MMS.018


MMS.17 MMS.018 Total

100% 100% 97%

0% 100% 97%

MMS.17 MMS.018 Total


NO

EFS.01
1

EFS.02

2
3

NSR21 EFS.03

4
5

EFS.04

4
NSR.22 EFS.05

NSR.23 EFS.06

1
2

NSR.24 EFS.07

1
2

EFS.08

2
3

EFS.09

5
6

NSR.27 EFS.10

5
6

NSR.28 EFS.11

5
6

EFS.12

EFS.13

1
2

5
Environmental an

Hospital facilities comply with laws, regulations, fire, and na


The hospital leadership complies with environmental safety laws, r

The hospital maintains basic requirement for development of envi

The hospital has a committee overseeing environmental safety with

Environment and facility safety committee meets regularly and m

The hospital's leadership ensures compliance with external inspec


timeframe.

Hospital environment and facility safety program is continu

The hospital ensures availability of qualified staff that matches the

The hospital builds capacity to support environmental and facility


The hospital ensures that interdisciplinary environment and facili
and services at least twice annually.

There is a biannual report submitted to the hospital’s governing b


and facility surveillance rounds with corrective actions taken or ne

Fire and smoke safety plan addresses prevention, early detec


and safe evacuation in case of fire and/or other internal eme

the hospital has an approved fire and smoke safety plan that inclu

The hospital fire alarm, firefighting and smoke containment system


requirements.

Inspection, testing and maintenance of fire alarm, firefighting and

The hospital provides education for fire response and evacuation t


The hospital guarantees safe evacuation processes for all occupant

The fire and smoke safety plan is evaluated annually and, wheneve

The hospital clinical and non-clinical areas are smoking-free

The hospital has an approved policy for a smoking-free environme

Staff, patients and visitors are aware of the hospital policy.

Occupants, according to laws and regulations, do not smoke in all

The hospital monitors compliance to smoking-free policy.


Fire drills are performed in different clinical and non-clinic
at least one unannounced drill annually.

Fire drills are performed based on a predefined time interval.

Staff members participate in fire drills at least once annually.

Fire drill results are recorded from a) through e) in the intent.

Fire drill results evaluation is performed after performing each d

The hospital plan a corrective action, whenever indicated.

The hospital plans safe handling, storage, usage and transpo

The hospital develops hazardous material and waste management


The hospital ensures staff safety when handling hazardous materia

Waste disposal occurs according to laws and regulations.

The hospital ensures safe usage, handling, storage, and labeling of

The hospital has an approved document for spill management, Inv


hazardous materials

The plan is evaluated and updated annually with aggregation and

A safe work environment plan addresses high-risk areas, pro


mitigation requirements, tools, and responsibilities

The hospital has an approved plan to ensure a safe work environm


Staff are aware of safety measure pertinent to their job

Safety measures are implemented in all areas

Safety instructions are posted in all high-risk areas.

Safety management plan is evaluated and updated annually with a

The hospital performs a pre-construction risk assessment wh

The hospital performs a pre-construction risk assessment before a

All affected departments are involved in the risk assessment.


The hospital plans corrective actions whenever indicated.

If a contractor is used, contractors' compliance is monitored and e

Security plan addresses security of all occupants and proper


and isolated areas with risk mitigation, control measures, too

The hospital has an approved security plan that includes items a) t

Security plan education is provided on at least annually to all staff

Security measures are implemented including identification of occ

Occupants are protected from harm, such as violence, aggression,

Restricted and isolated areas are protected and secured.


Security plan is evaluated and updated annually with aggregation

Medical equipment plan ensures safe selection, inspection, te

The hospital has an approved medical equipment management pla

The hospital have qualified individuals to oversee medical equipm

Staff are educated on the medical equipment plan at least annually

Records are maintained for medical equipment inventory, user tra


contact, testing on installation, periodic preventive maintenance, c

The hospital ensures that only trained and competent people hand
The plan is evaluated and updated annually with aggregation and

Essential utilities plan addresses regular inspection, mainten

There is a hospital approved plan for utility management that incl

The hospital has qualified staff members to oversee utility systems

Staff are educated on the utility systems plan at least annually.

Records are maintained for utility systems inventory, testing, perio

Critical utility systems are identified and back up availability is en


The plan is evaluated and updated annually with aggregation and

Water services are safe and effective

The hospital has an approved policy that addresses all the element

The hospital has available continuous water supply.

Regular chemical and microbiological analyses for water services

The hospital conducts appropriate corrective actions when needed

Emergency preparedness plan addresses responding to disas


potential of occurring within the geographical area of the ho

There is approved hospital emergency preparedness plan that incl


Staff training is performed, tested, and evaluated.

The hospital performs at least one drill annually that includes item

The hospital demonstrates preparedness for identified emergencie

The plan is evaluated regularly with aggregation and analysis of n


General A

‫أداة التقييم الذاتي لمعايير االعتم‬ Self assessment tool for GAHAR ho

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings


0

2
2

2
2

2
2

2
2

2
2

2
2

2
2

nt.

2
2

2
2

2
2

2
General Administration Of Technical Support For Health

ol for GAHAR hospital Accreditation standards Edition2021

scoring system

atus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total percentage
Total score
%

70% PARTIAL MET


100% MET
100% MET
100% MET
100% MET

100% MET
100% MET
100% MET
100% MET
92% MET
100% MET
50% PARTIAL MET

100% MET
Total chapter Score

93%
Technical Support For Healthcare Facilities

n standards Edition2021

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫اللوائح والقوانين سالمة البيئة‬
‫وكود البناء والرسومات‬

‫برنامج السالمة‬

‫اعضاء اللجنة وشروط االنعقاد‬


‫‪ -‬لجنة السالمة‬

‫محاضر االجتماعات‬

‫تقارير المرور الخارجية ‪ -‬الخطة‬ ‫مسئول السالمة واالدارة‬


‫التصحيحية‬

‫المؤهالت ‪ -‬ملف العاملين‬ ‫مسئول السالمه‬

‫مسئول السالمه ‪ -‬العاملين توثيق لتدريبات و دورات تأهيليه‬


‫تقارير مرور جوالت ترصد متعدد‬
‫التخصصات علي االقل مرتين‬
‫سنويا‬

‫اتقارير المرور ‪ -‬الخطة‬ ‫االدارة‬


‫التصحيحية‬

‫خطه الحريق معتمده‬

‫تقارير صيانه لمعدات الكشف‬ ‫مسئول السالمه ‪ -‬مسئول‬


‫المبكر و مكافحه االطفاء‬ ‫الدفاع المدني ‪-‬مسئول‬
‫الصيانة‬

‫توثيق لتدريبات و دورات تأهيليه‬ ‫العاملين‬


‫تقيمات و تعديالت الخطه‬

‫سياسه منع التدخين‬

‫العاملين‪ -‬المرضى ‪ -‬الزائرين‬

‫تقارير قياس االلتزام‬


‫أوقات تجارب المحاكاة‬
‫واالشتراطات‬

‫اسماء المشاركين بتجارب‬


‫االخالء‬

‫تسجيل تجارب المحاكاة‬ ‫مسئول السالمه ‪ -‬العاملين‬

‫تقييم نتيجة تجارب المحاكاه‬ ‫مسئول السالمه‬

‫خطه تصحيحه‬ ‫مسئول السالمه‬

‫خطه النخلص االمن من النفايات‬


‫و المواد الخطر‬
‫العاملين‬

‫شهاده تداول النفايات‬

‫تقارير االنسكابات‪ -‬تقارير الواقعه‬

‫تقيمات و تعديالت الخطه‬

‫خطه السالمه‬
‫العاملين‬

‫تقيمات و تعديالت الخطه‬ ‫مسئول السالمه‬

‫تقييم المخاطر ما قبل االنشاءات‬

‫رؤساء االقسام المعنية‬


‫خطه تصيحه‬

‫تقييم المقاول‪-‬تصاريح العمل‬

‫خطه االمن‬

‫تدريب العاملين‬ ‫العاملين‬

‫مسئول السالمه ‪ -‬مسئول‬


‫االمن‬
‫تقيمات و تعديالت الخطه‬

‫خطه االجهزه الطبيه‬

‫المؤهالت‬ ‫مسئول صيانه االجهزه الطبيه‬

‫تدريبات استخدام االجهزه‬ ‫العاملين ‪ -‬المسئول‬

‫حصر باالجهزه ‪ -‬عقود الصيانه ‪-‬‬


‫شهادات الضمان ‪ -‬محاضر‬
‫مسئول صيانه االجهزه الطبيه التركيب و التدريب و التشغيل ‪-‬‬
‫سجل صيانه االجهزه ‪ -‬المعايره‬ ‫‪ -‬العاملين‬
‫‪ -‬الصيانه الدوريه و الوقائيه‬
‫تقيمات و تعديالت الخطه‬

‫خطه المرافق‬

‫المؤهالت‬ ‫مسئول صيانه‬

‫تدريبات العاملين‬

‫تقارير ‪ -‬حصر بالمرافق ‪-‬‬


‫التجارب ‪ -‬محاضر الصيانه‬
‫الوقائيه و الدوريه ‪ -‬تاريخ صيانه‬ ‫مسئول الصيانه‬
‫المرافق‬

‫تقارير و تجارب انظمه الطواريء‬


‫تقيمات و تعديالت الخطه‬

‫سياسه‬

‫فنى الصيانه‬

‫نتائج تحاليل المياه‬

‫خطه تصحيحيه‬

‫خطه الطواريء‬
‫تدريبات و التقييم‬ ‫مسئول السالمه ‪ -‬العاملين‬

‫تجارب‬

‫تقيمات و تعديالت الخطه‬


es

score percentage%

2 > = 80%

1 <80% >=50%

0 <50%

N/A N/A

Action pla

observation corrective action


‫تطبيق اللوائح والقوانين وكود‬
‫البناء‬

‫مطابقة االجراء‬
‫نظام االكتشاف المبكر ‪-‬‬
‫معدات مكافحه الحريق‬

‫مطابقة االجراء‬
‫تطبيق االجراء‬

‫تطبيق التعديالت‬

‫التدخين بالمنطقه المخصصه‬


‫للتدخين فقط‬

‫منع التدخين بالمستشفى‬


‫تطبيق الخطه التصحيحه‬
‫تطبيق االجراء‬

‫غرفة النفايات ‪-‬تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق تعديالت الخطه‬


‫تطبيق االجراء‬

‫تطبيق اجراءات السالمه‬

‫ارشادات و بوسترات السالمه‬


‫باالماكن عالية الخطورة‬

‫تطبيق تعديالت الخطه‬

‫مشاركة االقسام المعنية‬


‫اتباع اساليب السالمه‬
‫باالعمال االنشائيه‬

‫متطلبات االمان‬

‫اجراءات حماية المتواجدين‬


‫بالمبني‬

‫تأمين المناطق المنعزله‬


‫تطبيق تعديالت الخطه‬

‫كروت التعريف ‪ -‬الصيانه‬


‫الوقائيه و الدوريه‬

‫استخدام االجهزه من قبل‬


‫العاملين المدربين‬
‫تطبيق تعديالت الخطه‬

‫المرافق‬

‫تطبيق االجراء‬
‫تطبيق تعديالت الخطه‬

‫توافر مياه نقيه بالمنشأه‬

‫تطبيق الخطه التصحيحه‬


‫االستجابه في حاالت‬
‫الطواريء المختلفه‬

‫تطبيق تعديالت الخطه‬


Action plan

responsible person Target Date Status


‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫شفيات‬

Self assessment tool for GA

Data EFS.01 EFS.02 EFS.03 EFS.04

70% 100% 100% 100%

120%
100% 100% 100% 100% 1
100%

80%
70%

60%

40%

20%

0%
EFS.01 EFS.02 EFS.03 EFS.04 EFS.05
‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

sessment tool for GAHAR hospital Accreditation standards Edition 2021


scoring system
EFS.05 EFS.06 EFS.07 EFS.08 EFS.09

100% 100% 100% 100% 100%

EFS SCore

100% 100% 100% 100% 100% 100% 100% 1


92%

50%

EFS.04 EFS.05 EFS.06 EFS.07 EFS.08 EFS.09 EFS.10 EFS11 EFS.12


Edition 2021

EFS.10 EFS11 EFS.12 EFS.13 Total

92% 100% 50% 100% 93%

100% 100%
93%

50%

10 EFS11 EFS.12 EFS.13 Total


NO

IPCD.1
1

IPC..2

2
3

IPC.3

3
4

IPC.4

NSR.03 IPC.5
1

IPC.6

2
3

IPC.7

IPC.8
1

IPC.9

3
4

IPC.10

IPC.11

1
2

IPC.12

2
3

IPC.13

2
3

IPC.14

1
2

IPC.15
1

6
IPC.16

5
6

IPC.17

IPC.18
1

IPC.19

1
2

IPC.20

2
3

IPC.21

IPC.22
1

4
Infection Preve

.The IPC team leader is a competent healthcare professional


There is an assigned dedicated IPC team

The IPC team leader is a competent healthcare professional.

The IPC Team members are qualified through certification and e

The IPC team leader and each member has a defined job descrip

The IPC team member(s) has the ability to communicate with the

. A comprehensive infection prevention and control program is de

The program describes the scope, objectives, expectations, and su

The program includes all areas of the hospital and covers patient
The program is based on IPC risk assessment, current scientific k
regulations.

The program includes a training plan for all healthcare professio

The hospital tracks, collects, analyzes, and reports data on its infe

The hospital acts on improvement opportunities identified in its i

.The hospital establishes a functioning multidisciplinary IPC comm

There are clear terms of reference for the infection control comm

All relevant disciplines are represented in the committee.

The committee meets at least monthly.


The committee meetings are recorded.

Implementation of the decisions taken by the committee at the en

The hospital identifies the procedures and processes that are

The hospital identifies departments and services with increased p

The hospital has defined and implemented policies and procedure

The hospital tracks, collects, analyzes, and reports data on its infe

The hospital acts on improvement opportunities identified in its i

Evidence-based hand hygiene guidelines are adopted and im


Hospital has approved Hand Hygiene policies and procedures bas

Healthcare professionals are trained on these policies and proced

Hand hygiene posters are displayed in required areas and hand h

The hospital tracks, collects, analyzes, and reports data on hand h

The hospital acts on improvement opportunities identified in han

Personal protective equipment is available and used correctl

.Choice of PPE to be purchased is based on standardized products

.The hospital provides PPE that is easily accessible and appropriat


.Proper selection and use of PPE according to the patient’s suspec

.PPEs are stored in appropriate areas that are easily accessible

Soap, washing detergents, antiseptics, and disinfectants are a

.Choice of purchased detergents, antiseptics, and disinfectants is b

The hospital provides detergents, antiseptics, and disinfectants tha

Proper selection and use of antiseptics and disinfectants according


procedure occurs

.Antiseptics and disinfectants are stored in appropriate areas that

Respiratory hygiene is implemented as an element of standa


.Respiratory hygiene /cough etiquette posters are displayed at app

Resources such as tissues and surgical masks are available in num

.Hospital designate space for patients with suspected respiratory in

.Patients with suspected respiratory infections are identified and p

Injection practices are safe.

.Hand hygiene facilities are available

.the Intravenous bottles/bags are not used interchangeably betwee

.Use of single-dose vials versus multi-dose vials follows regulations


.The hospital ensures single use of the fluids infusion /administrati

Environmental cleaning activities are aligned with current e

.Cleaning activities and times are listed for each area and include a

Staff members involved in environmental cleaning activities are tr

.Cleaning technique and disinfectant of choice matches the require

.Blood/body fluid spills are properly managed and spill kits (disinf

Current evidence-based aseptic techniques are followed duri

.Healthcare professionals are trained and educated on aseptic tech


.All medical procedures are performed in environment, that don’t

Items that are used for medical procedures are not contaminated i

.Various aseptic techniques are performed in the hospital accordin

Patients with clinically suspected and/or confirmed commun

.The hospital has an approved policy to guide transmission-based

.Healthcare professionals are trained and educated on approved p


.The hospital has one or more standardized isolation room(s) acco

Patients with suspected/ confirmed clinical communicable diseases


separated in separate assigned areas/room.

Healthcare professionals caring for patients with a suspected comm


practices according to the type of .isolation

A safe and protective environment is provided to immunoco

.The hospital defines conditions that require transmission-based p

.Healthcare professionals are trained on transmission-based preca


The hospital ensures the availability of a protective environment if
healthcare facility

.Facility design supports the provision of a safe environment for im

Signage is positioned prominently outside the room of a patient in


precautions.

.Transmission-based precautions are performed when required

Patient care equipment are disinfected/sterilized based on ev

The hospital has an approved policy to guide the process of disinfe


)through g
.Healthcare professionals are trained on approved policy.

.The hospital has at least one functioning pre-vacuum class B steri

The laws and regulations, Spaulding classification, and manufactu


.disinfection

.There are a least three physically separated areas for cleaning, pa

Clean and sterile supplies are properly stored in designated storag


.temperature extremes

A disinfection/sterilization quality control program is develo


The hospital has an approved policy describing the quality control
)the intent from a) through e

Quality of packaging material, as well as chemical and biological i


specifications

.Healthcare professionals involved in sterilization/disinfection are

.Quality control tests for monitoring sterilization and high-level di

.Quality control processes are recorded

.Corrective action is taken whenever results are not satisfactory


Laundry service and healthcare textile management are saf

The hospital has an approved policy to guide the safe laundry and
)the intent from a) through e

.Staff members involved in laundry and health textile managemen

.Contaminated textile are collected, stored and transported safely

.There is at least one functioning washing machine

.There are a least three physically separated areas for sorting, was
.A quality control program, including water temperatures, is impl

Infection risks during demolition, renovation, or constructio

.The hospital has an approved policy for infection risk assessment

.Infection risk assessment of renovations, or new constructions has

.Staff members involved in demolition/construction/renovation are

.There is a mechanism, such as work permission, to empower infec

Infection prevention measures, considerations and recommendatio


.projects

Healthcare-associated infections surveillance process is effec


.The hospital has an approved policy to guide the surveillance pro

.Healthcare professionals are trained on approved policy

.The hospital tracks, collects, and analyzes data on its surveillance

The hospital reports data on its surveillance program to stakehold

.The hospital acts on improvement opportunities identified in its su

Outbreaks are investigated and managed effectively.

. The hospital has an approved process for outbreak investigations


.There is a reporting system of patients with suspected communica

.Outbreak investigation and management occur through multidisc

.Outbreak management includes immediate control measures, gen

.The hospital tracks, collects, analyzes, and reports data on its outb

.The hospital acts on improvement opportunities identified in its o

Multi-Drug resistant organisms (MDROs) are controlled.

The hospital has an approved policy for MDRO spread control.

Healthcare professionals are trained on approved policy.


Measures are taken to control MDRO infection spread.

.Food services are safe and effective

The hospital has an approved policy that addresses all the elemen

Staff members involved in food services are aware of approved po

There are separate areas for receiving, storage, and preparation o

There are measures to prevent the risk of cross-contamination.

The hospital prepares and distributes food using proper sanitatio

.Postmortem care is safe


The hospital has an approved policy that addresses all the elemen

Staff members involved in postmortem care are aware of approve

Safe postmortem care practices are implemented according to cu

Standard and transmission based precautions are applied on dead


General Admi

‫أداة التقييم الذاتي لمعايير ا‬ Self assessment tool for GAHAR hospita

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings


N/A

1
1

1
1

thcare-associated infections.
2

1
1

re standards.

2
2

1
1

1
1

obable mode(s) of transmission.

1
1

2
1

ns.

1
2

0
1

N/A

N/A

N/A

N/A
2

N/A

N/A

2
N/A

2
2

2
2

1
1

1
1

1
General Administration Of Technical Support For Healt

ool for GAHAR hospital Accreditation standards Edition2021

scoring sys

atus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

63% PARTIAL MET


67% PARTIAL MET
50% PARTIAL MET
100% MET

80% MET
50% PARTIAL MET
100% MET

100% MET
50% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


60% PARTIAL MET
50% PARTIAL MET
33% Not Met
50% PARTIAL MET
100% MET
100% MET

100% MET
100% MET
67% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


Total chapter Score

69%
Of Technical Support For Healthcare Facilities

ation standards Edition2021

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫أمر التكليف للفريق‬

‫ملف مسئول مكافحة العدوي ‪-‬‬


‫الشهادات والخبرات‬

‫ملفات العاملين ‪ -‬التدريب‬

‫التوصيف الوظيفي‬

‫مستندات التواصل مع االدارة‬ ‫أعضاء الفريق ‪ -‬االدارة‬

‫برنامج مكافحة العدوي‬

‫برنامج مكافحة العدوي‬


‫تقييم المخاطر‬

‫خطة التدريب‬ ‫العاملين ‪ -‬المرضي‬

‫التقارير‬

‫مهام االنعقاد‬

‫تشكيل اللجنة‬

‫محاضر االجتماعات‬
‫محاضر االجتماعات‬

‫التوصيات‬

‫تقييم المخاطر‬

‫السياسات واالجراءات‬

‫التقارير‬

‫خطة تصحيحية‬
‫سياسة‬

‫مقدمي الخدمة‬

‫تقارير جمع وتحليل البيانات‬ ‫الجوده‬

‫خطة تحسين األداء‬

‫مواصفات لمهام الحماية الشخصية‬


‫مواصفات المطهرات‬
‫تحديد أماكن المرضي المشتبه‬
‫باالمراض التنفسية‬

‫مقدمي الخدمة‬

‫‪ -clinical guidelines‬السياسة‬
‫السياسة‬

‫وثائق التدريب‬ ‫مسئولي النظافة‬

‫وثائق التدريب‬ ‫مقدمي الخدمة الطبية‬


‫‪evidence-based guidelines‬‬

‫السياسة‬

‫سجالت التدريب‬ ‫مقدمي الخدمة الطبية‬


‫مقدمي الخدمة الطبية‬

‫االشتراطات‬

‫التدريب‬ ‫الفريق الطبي‬


‫السياسة‬
‫التدريب‬ ‫الفريق الطبي‬

‫اللوائح والقوانين ‪ -‬اشتراطات‬


‫الشركة المصنعة‬
‫السياسة‬

‫االشتراطات‬

‫ملفات العاملين ‪ -‬التدريب‬ ‫الفريق الطبي‬

‫اختبارات الجودة‬

‫سجل الجودة‬

‫خطة تصحيحية‬
‫السياسة‬

‫العاملين بالقسم‬
‫برنامج الجودة والتوثيق‬ ‫مسئول القسم‬

‫السياسة‬

‫تقييم المخاطر‬

‫التدريب‬ ‫العاملين المشاركين‬

‫تصاريح العمل‬ ‫االدارة ‪ -‬المسئول‬


‫السياسة‬

‫التدريب‬ ‫الفريق الطبي‬

‫التقارير‬

‫محاضر اجتماع اللجنة‬

‫خطة التحسين‬

‫السياسة‬
‫الية االبالغ‬ ‫االدارة ‪ -‬المسئول‬

‫التقارير‬

‫التقارير‬

‫خطة التحسين‬

‫السياسة‬

‫التدريب‬
‫السياسة‬

‫مقدمي الخدمة‬
‫السياسة‬

‫مقدمي الخدمة‬

‫‪ - evidence-‬اللوائح والقوانين‬
‫‪based guidelines‬‬
ies

score percentage%

2 > = 80%

1 <80% >=50%

0 <50%

N/A N/A

de Actio

observation corrective action


‫تطبيق االجراءات التصحيحية‬
‫متابعة التنفيذ‬

‫تطبيق االجراءات التصحيحية‬


‫توافر بوسترات غسيل األيدي ‪/‬‬
‫مستلزمات غسل األيدي‬

‫تطبيق االجراء‬

‫توفر الواقيات الشخصية المناسبة لكل‬


‫إجراء‬
‫استخدام العاملين للواقيات بطريقة‬
‫صحيحة‬

‫تخزين الواقيات الشخصية‬

‫متاحة ومالئمة‬

‫استخدام العاملين للمطهرات بطريقة‬


‫صحيحة‬

‫التخزين الصحيح للمطهرات‬


‫توافر البوسترات‬

‫توافر المناديل والمسكات الجراحية‬

‫أماكن المرضي المشتبه باالمراض‬


‫التنفسية‬

‫أماكن المرضي المشتبه باالمراض‬


‫التنفسية‬

‫توافر تجهيزات غسل االيدي‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫‪ spill kits‬توافر‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫غرف العزل‬

‫تطبيق االجراء‬

‫االلتزام بالواقيات الشخصية المناسبة‬


‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫العالمة‬

‫تطبيق االجراء‬
‫‪functioning pre-vacuum class‬‬
‫‪B sterilizer‬‬

‫االلتزام وتطبيق االجراء‬

‫اماكن مفصولة‬

‫التخزين طبقا لالشتراطات‬


‫تطبيق االجراءات التصحيحية‬
‫تطبيق االجراء‬

‫غسالة واحدة علي االقل تعمل‬

‫فاصل مادي بين مناطق العمل الخاصة‬


‫تطبيق االجراء‬

‫اجراءات مكافحة العدوى‬


‫تطبيق االجراء‬

‫تطبيق االجراءات التصحيحية‬


‫تطبيق االجراء‬

‫تطبيق االجراءات التصحيحية‬


‫تطبيق االجراءات التصحيحية‬

‫اماكن منفصلة لتلقي تخزين واعداد الطعام‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
Data IPC.01 IPC.02 IPC.03

63% 67% 50%

120%
100%
100%

80%
67%
63%
60%
50%

40%

20%

0%
IPC.01 IPC.02 IPC.03 IPC.04
Self assess

IPC.04 IPC.05 IPC.06 IPC.07 IPC.08 IPC.09

100% 80% 50% 100% 100% 50%

IPC

100% 100% 100%

80%

50% 50% 50% 50% 50%

IPC.03 IPC.04 IPC.05 IPC.06 IPC.07 IPC.08 IPC.09 IPC.10 IPC.11


‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

Self assessment tool for GAHAR hospital Accreditation standards Ed


scoring system

IPC.10 IPC.11 IPC.12 IPC.13 IPC.14 IPC.15

50% 50% 60% 50% 33% 50%

IPC SCore

100% 100% 100%

60%
50% 50% 50% 50%

33%

IPC.10 IPC.11 IPC.12 IPC.13 IPC.14 IPC.15 IPC.16 IPC.17 IPC.18


‫أداة التقييم‬

ditation standards Edition 2021

IPC.16 IPC.17 IPC.18 IPC.19 IPC.20 IPC.21

100% 100% 100% 100% 67% 50%

% 100% 100% 100%

67% 69%

50% 50%

PC.16 IPC.17 IPC.18 IPC.19 IPC.20 IPC.21 IPC22 Total


IPC22 Total

50% 69%

69%

2 Total
NO

OGM.01
1

OGM.2

2
3

OGM.3

4
5

OGM.4

OGM.5

2
3

OGM.6

4
5

OGM.7

OGM.8

2
3

OGM.9

4
OGM.10

OGM.11
1

OGM.12

1
2

OGM.13

2
3

OGM.14

5
6

OGM.15

4
5

OGM.16

OGM.17

1
2

OGM.18

2
3

OGM.19

5
OGM.20

6
Organization Governance

. The hospital has a defined governing body structure


The governing body structure is represented in the hospital’s cha

Members of the governing body are identified by title and name

Governing body members are diverse and represent community i

The governing body meets on predefined intervals, and minutes o

The governing body evaluates its performance annually versus th

.The governing body works with the hospital leaders to set the hos

The hospital has a mission statement approved by the governing b

The mission statement is aligned with national healthcare initiativ


The mission statement is evaluated annually.

The mission statement is visible in public areas to staff, patients a

Governing body responsibilities and accountabilities are identified

The governing body has defined its responsibilities and accountab


allocation that includes clear criteria for selection and prioritizat

The strategic plan is approved, monitored, and updated by the go

Operational plan and budget are approved, monitored, and upda

Quality improvement and patient safety and risk management pr


governing body
Community assessment and involvement program is approved, m

The hospital leaders ensure effective communication with th

There is a defined process of communication between the governi


leaders

The governing body members and hospital leaders are aware of t


communication channel.

The governing body submits feedback reports to the hospital dire

A full-time qualified director is appointed by the governing b

There is a full-time qualified director managing the hospital

There is an appointment letter for hospital director according to


There is a job description for the hospital director covering the st

The hospital director has appropriate training and/or experience


description

There is evidence that the director assumes his/her assigned respo


employee.

There is a clear process for coordination and communication

The hospital has at least the committees mentioned in the intent a

Each committee had terms of reference

Committees are meeting regularly.

Committees’ minutes of the meetings are recorded and communic


There is an announced process of coordination and communicatio
committees/ structures

A strategic plan is developed under oversight and guidance o

The hospital has a strategic plan with goals/desired outcomes and

Participation of staff, hospital leaders, community, and other iden

There are progress review reports to monitor the strategic plan at

Operational plans are developed to achieve the strategic plan


stakeholders

The hospital has operational plans that include a) to e) in the inten

Staff are involved in designing the related operational plans.


Operational plans progress/analysis reports.

The plans are communicated throughout the hospital.

Leaders evaluate the operational plans annually, and lessons learn

The responsibilities and accountabilities of the hospital leade

There is a job description for each hospital leader to identify the r

.The responsibilities of the hospital leaders include at least a) throu

.Hospital leaders understand their responsibilities

.Hospital leaders perform their responsibilities and present report


A designated qualified staff member is assigned to supervise
responsibilities

There are job descriptions for each departments/ services supervis


responsibilities.

There is a supervisor for each department of the hospital who is qu

The responsibilities of the Departments/ services supervisor includ

Departments and services heads understand their responsibilities.

Departments and services heads perform their responsibilities and

The hospital defines supply chain management processes.


A policy addresses all elements from a) through e

Supply chain process is recorded, monitored, and evaluated at leas

Suppliers are monitored and evaluated at least annually

Actions are taken to ensure that critical supplies are available whe

The hospital manages its storage, stock, and inventory.

The hospital has an approved policy for managing storage, stock, a


least from a) through d) in the intent
As required by laws and regulations, basic information is recorded
)through h

There is an inventory control system that includes identification of


monitoring of out-stock events.

The hospital identifies its critical resources and ensures their conti

The hospital has at least one efficient utilization improvemen

.The hospital identifies high frequency and high-cost processes, e w

The hospital participates in at least one efficient utilization improv


waste and redundancies
Improvement results are monitored to ensure sustainability

The hospital manages the patient billing system.

The hospital has an approved policy for billing patients accurately

There is an approved price list.

Patients are informed of any potential cost pertinent to the planne

The hospital uses accurate and approved codes for diagnoses, inter

In the case of a third-party payer (or health insurance), the timelin


Billing staff is oriented on various health insurance processes.

The hospital implements a process for selection, evaluation,


monitoring contracted services

There is a list of all contracted services, including clinical and non

There are selection criteria for each service

Head of departments/services participate in the selection, evaluatio

There are performance measures for monitoring contracted servic


Each contract is evaluated at least annually to determine if it shou

Leaders create a culture of safety and quality within the fac

.Leaders participate in safety rounds

.Leaders support quality and patient safety initiatives, monitoring

.Leaders creates a just culture to encourage reporting errors and n

The hospital ensures positive workplace culture.

The hospital has an approved policy for positive workplace cultur


The workplace is clean, safe, and security measures are implemen

Measures of workplace violence, discrimination, and harassment a

There are communication channels between staff and hospital lead

Staff feedback and staff satisfaction are measured

The hospital ensures ethical management.

The hospital has an approved policy for ethical management that a

Staff members are aware of the policy


Ethical issues are discussed and managed according to the approv

Solved ethical issues are used for education and staff professional

The hospital ensures that there are spaces matching require

Staff rest areas are ventilated, lit, and clean.

Staff rest areas are not overcrowded.

Staff rest areas are reachable through communication tools

Staff rest areas are secured and not readily-accessible for non-staf

The staff has access to healthy food and water supply


. The hospital has an approved staff health program that is monito

There is an approved hospital’s staff health program according to


intent

There is an occupational health risk assessment that defines occu

Staff members are educated about the risks within the hospital en
medical examination.

All staff members are subject to the Immunization program and


approved hospital guidelines

All test results, immunizations, post-exposure prophylaxis and in

There is evidence of taking action and informing employees in cas


Gener

‫أداة التقييم الذاتي لمعايير االعتماد ل‬ Self assessment tool for GAHAR

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings


2

1
1

1
1

able laws and regulations.

2
2

pital committees/ structures.

2
1

from staff, service providers, and other

N/A
2

N/A

1
.

1
1

1
1

1
1

2
0

N/A

N/A

N/A
N/A

N/A

N/A

2
2

2
2

2
gulations

N/A

1
General Administration Of Technical Support F

sment tool for GAHAR hospital Accreditation standards Edition 2

scoring sy

s of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

ARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

OT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

70% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
100% MET

100% MET
60% PARTIAL MET
100% MET

100% MET
50% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


50% PARTIAL MET
33% Not Met
33% Not Met
50% PARTIAL MET
100% MET

100% MET
100% MET
100% MET
80% MET

Total chapter Score


71%
inistration Of Technical Support For Healthcare Facilities

Accreditation standards Edition 2021

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫هيكل الهيئة الحاكمة‬

‫الهيكل التنظيمي‬

‫مستند تشكيل مجلس االدارة‬ ‫مدير المنشأة‬

‫محاضر االجتماعات‬

‫مدير المنشأة ‪/‬ممثل الهيئة‬


‫التقرير السنوى‬
‫الحاكمة‬

‫رسالة المنشأة معتمدة‬

‫محتوى الرسالة‬ ‫مدير النشأة ‪-‬قادة المنشأة‬


‫التقييم السنوى‬

‫مهام مجلس االدارة‬

‫‪-‬الخطة االستراتيجية‬

‫‪-‬الخطة التشغيلية‬

‫‪-‬برنامج تحسين الجودة‬


‫برنامج المشاركة المجتمعية‪-‬محاضر‬
‫االجتماعات‬

‫سبل التواصل‬

‫قادة المنشأة ‪ -‬مجلس االدارة‬

‫تقارير‬ ‫مدير المنشأة‬

‫مدير المنشأة‬

‫قرار تعيين مدير المنشأة‬


‫التوصيف الوظيفى لمدير المنشأة‬

‫ملف مدير المستشفي‬

‫قرارات التكليف بأعمال‬

‫قرار تشكيل اللجان‬

‫شروط االنعقاد‬

‫محاضر اجتماعات اللجان‬

‫محاضر اجتماعات اللجان‬ ‫قادة المنشأة‬


‫التقارير ‪-‬القرارات االدارية‪-‬محاضر‬
‫مدير المنشأة‪-‬قادة المنشأة‬
‫االجتماعات‬

‫‪-‬الخطة االستراتيجية‬ ‫مدير المنشأة‬

‫محاضر االجتماعات‬ ‫مدير المنشأة‪-‬القادة‪-‬العاملين‬

‫التقرير السنوى‬ ‫مدير المنشأة‬

‫الخطة التشغيلية‬

‫محاضر االجتماعات‬ ‫العاملين‬


‫تقارير المتابعة‬ ‫مدير‪-‬قادة المنشأة‬

‫محاضر االجتماعات‬

‫التقاريرالسنوية‬

‫التوصيف الوظيفي‬

‫مهام القيادات بالمستشفي‬

‫قادة المنشأة‬

‫التقارير‬
‫التوصيف الوظيفي‬

‫قرار التكليف‬

‫مهام المشرف علي القسم‬

‫رؤساء االقسام‬

‫التقارير‬
‫سياسة‬

‫التقارير السنوية ‪ -‬التسجيل‬

‫التقييم السنوي للموردين‬

‫االجراءات التصحيحية‬ ‫االدارة ‪-‬المسئول‬

‫السياسة‬
‫تسجيل المعلومات االساسية‬ ‫مسئول المخازن‬

‫نظام التحكم بالمخزون‬

‫ق´´ائمة‪critical resources‬‬

‫قائمة االجراءات و العمليات عالية‬


‫التردد و التكلفة‬

‫سياسة‪-‬مشروع تحسين االستخدام‬ ‫االدارة‬


‫محاضراالجتماعات‪-‬اجراءات التحسين‬

‫سياسة‬

‫قائمة االسعار‬

‫المرضى وذويهم‬

‫أكواد التشخيص والتداخالت‬

‫تقارير قياس والتحليل‬


‫برامج التدريب‬ ‫موظفى حسابات المرضى‬

‫قائمة التعاقدات‬

‫معايير االختيار‬ ‫االدارة‬

‫المحاضر‬ ‫رؤساء األقسام‬

‫مؤشرات االداء‬ ‫المسئول‬


‫تقييم التعاقدات‬

‫العاملين‪-‬قادة المنشأة‬

‫العاملين‪-‬قادة المنشأة‬

‫سياسة‪-‬تقارير األحداث‬

‫السياسة‬
‫سبل التواصل ‪ /‬محاضر اجتماعات‬ ‫القيادات ‪ -‬العاملين‬

‫استبيان رضا الموظف‬

‫السياسة‬

‫العاملين‬
‫مدونة السلوك الوظيفى‬ ‫االدارة‬

‫التقارير‬
‫برنامج صحة العاملين‬

‫تقييم المخاطر المهنية‬

‫وثائق التدريب‬ ‫العاملين‬

‫برنامج التطعيمات‬

‫ملفات الموظفين‬

‫االجراءات المتخذة‬ ‫مسئول مكافحة العدوى ‪ -‬العاملين‬


care Facilities

score percentage%

2 > = 80%

1
<80% >=50%

0 <50%

N/A N/A

de Ac

observation corrective action


‫معلنة بمكان عام بالمنشأة‬
‫تطبيق المهام‬
‫تطبيق المهام‬
‫تطبيق االجراء‬
‫التطبيق‬

‫التطبيق‬

‫توافر الموارد‬
‫تطبيق االجراء‬

‫االستخدام الصحيح لألكواد‬


‫تطبيق السياسة‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫اماكن راحة العاملين نظيفة وذات تهوية‬
‫واضاءة جيدة‬

‫اماكن راحة العاملين غير مزدحمة‬

‫اماكن راحة العاملين ووسائل االتصال‬

‫المكان مؤمن‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬
Date OGM.01 OGM.02 OGM.03

70% 50% 50%

120%
100%
100%

80%
70%

60% 50%
50%

40%

20%

0%
OGM.01 OGM.02 OGM.03 OGM.04
‫لذاتي لمعايير االعتماد للمستشفيات‬
Self assessment tool for GAHAR hospital Accredit
scoring system
OGM.04 OGM.05 OGM.06 OGM.07 OGM.08 OGM.09

100% 100% 60% 100% 100% 50%

OGM Scorre

100% 100% 100% 100%

60%
50% 50% 50% 50%

OGM.03 OGM.04 OGM.05 OGM.06 OGM.07 OGM.08 OGM.09 OGM.10 OGM


‫أداة التقييم الذاتي لمعايير االعت‬
hospital Accreditation standards Edition 2021
coring system
OGM.10 OGM.11 OGM.12 OGM.13 OGM.14 OGM.15

50% 50% 50% 33% 33% 50%

OGM Scorre

100% 100% 100%

50% 50% 50% 50%

33% 33%

OGM.10 OGM.11 OGM.12 OGM.13 OGM.14 OGM.15 OGM.16 OGM.17 OG


OGM.16 OGM.17 OGM.18 OGM.19 OGM.20 Total

100% 100% 100% 100% 80% 71%

00% 100% 100% 100%

80%
71%

OGM.16 OGM.17 OGM.18 OGM.19 OGM.20 Total


NO

CAI.1
1

CAI.2

4
CAI.3

CAI.4

3
CAI.5

6
CAI.6

4
Community Assessment

.Hospital services are planned in line with international, national,


The hospital has an approved plan for community involvement in
regional, and/or national community initiatives

Relevant staff are aware of hospital’s planned community initiati

Community initiatives are in compliance with laws and regulation

Community needs are assessed in collaboration with community r

The hospital has an approved program for community assessmen


from a) through f).

A designated person (s) to coordinate community involvement act

There is evidence that gap analysis is done in collaboration with c

Selected solutions are announced and/or posted to the community


Hospital community activities, whether educational, cultural, recr
community

The hospital identifies the community partner organizations that


hospital in defining the community’s health needs

Hospital staff are aware of their specific community health needs

There is evidence of performed community involvement activities

Outcomes of community assessment and involvement progr

The hospital performs an evaluation for the community needs at

The hospital performs an evaluation for the community risks at l

The hospital measures community satisfaction of the provided so


The hospital handles and manages community suggestions a

The hospital has an approved policy for managing the community

Community and business customers’ complaints and suggestions

Community and business customers’ complaints are resolved in a

Community and business customers receive feedback about their

Measures are in place to handle aggressive situations, including c

There is a process for dealing with media and social media


The accredited hospital shares experience with neighboring

The hospital identifies other hospitals seeking accreditations and t

The hospital identifies areas in the accreditation process that can b


journey

The hospital provides support in terms of education, expertise and

The hospital works with other hospitals to ensure compliance to st


General

‫ أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬Self assessment tool for GAHA

status of preparedness

MET
PARTIAL MET
NOT MET

NOT Applicable

score comments / findings


2

1
fied learning needs and educational level of the

2
0

N/A
and, achieve, or maintain accreditation

N/A

1
General Administration Of Technical Support Fo

ssessment tool for GAHAR hospital Accreditation standards Editi

scoring sys

atus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬


PARTIAL MET ‫مطبق بشكل جزئي‬
NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

67% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET

100% MET
70% PARTIAL MET
50% PARTIAL MET

Total chapter Score

64%
tration Of Technical Support For Healthcare Facilities

al Accreditation standards Edition

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬


‫مطبق بشكل جزئي‬
‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫خطة المشاركة المجتمعيه‬

‫الموظفين ذات الصلة‬

‫برنامج تقييم مجتمع‬

‫تكليف منسق اللجنة‬

‫تحليل الفجوة‬

‫إعالنات الحلول المقترحه‬


‫تحديد الجهات المشاركة‬

‫موظفين المستشفى‬

‫تقارير ‪ -‬محاضر ‪ -‬انشطة‬ ‫المسئول‬

‫تقييم االحتياجات‬

‫تقييم المخاطر المجتمعية‬

‫قياس مستوي رضاء المجتمع‬ ‫المسئول‬


‫سياسة‬

‫تحقيق الشكاوي والمقترحات‬ ‫المسئول‬

‫السجل‬

‫التغذية الراجعه‬

‫نظام التعامل مع وسئل التواصل‬


‫المسئول‬
‫االجتماعي واالعالم‬
‫المحاضر و التقارير‬ ‫اإلدارة‬

‫مشاركة الخبرات المميزه ‪ -‬تقارير‬

‫برامج التدريب والتعلم‬

‫اتفاقيات ‪ -‬تقييم‬
e Facilities

score percentage%

2 > = 80%
1 <80% >=50%
0 <50%

N/A N/A

de Action

observation corrective action


‫تطبيق الخطة طبقا للوائح والقوانين‬

‫مشاركة اعضاء من المجتمع‬


‫االنشطة المجتمعية‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫ت‬

Self assessment too

Date CAI.01

67%

120%

100%

80%
67%
60%
50%

40%

20%

0%

CAI.01
‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

Self assessment tool for GAHAR hospital Accreditation standards Edition 2021

scoring system

CAI.02 CAI.03 CAI.04 CAI.05 CAI.06

50% 50% 100% 70% 50%

CAL Score

100%

67% 70%
64%
50% 50% 50%

CAI.01 CAI.02 CAI.03 CAI.04 CAI.05 CAI.06 Total


2021

Total

64%

64%
NO

WFM.1
1

WFM.2

4
5

WFM.3

5
WFM.4

WFM.5

2
3

WFM.6

5
WFM.7

WFM.8

1
2

WFM.9

4
5

WFM.10

WFM.11

2
3

WFM.12

WFM.13
1

6
WFM.14

WFM.15

1
2

WFM.16

2
3

WFM.17

4
5

WFM.18

WFM.19
1

4
Work

. Workforce recruitment, education, training, and appraisal proce


Hospital recruitment practices comply with laws and regulations.

Hospital workforce education and all training activities comply w

Hospital workforce performance appraisals comply with laws and

Hospital staffing plan identifies the number of staff and defi


members needed to meet the .hospita

Staffing plan matches the mission, strategic and operational plan

Staffing plan complies with laws, regulations, and recommendatio

Staffing plan identifies the estimated needed staff numbers includ


hospital needs.

In critical care and anesthesia services, Competent staff members


Staffing plan is monitored and reviewed at least annually.

.A uniform recruitment process is applied with the participation o

The hospital has an approved policy to recruit staff members incl


e) in the intent.

Staff who are involved in recruitment, are aware of the hospital p

The recruitment process is uniform across the hospital for similar

The hospital leaders participate in the recruitment process.

Selection criteria are recorded in the staff’s file.


Hospital job descriptions, address each position requirements and

There is a job description for every position.

Job descriptions include the requirements (license, certification o


of each position.

Job descriptions are discussed with staff including independent p

Performance evaluation is based on job descriptions.

New and current staff credentials are verified.

Required credentials for each position are kept in staff files inclu

There is a process for verifying credentials and evaluating the qu


The process is uniformly applied to assess staff members’ credent

Actions are taken when credentials cannot be verified

A staff file is developed for each workforce member

The hospital has an approved policy that addresses at least elemen

Staff members who are involved in creation, storage and use of sta

Staff files are confidential and protected

Staff files include all the required records

Staff files are disposed as per hospital policy


Appointed, contracted, and outsourced staff undergo a form

General orientation program is performed and it includes at least

.Department orientation program is performed and it includes at l

.Job specific orientation program is performed and it includes at l

.Any staff member attends orientation program regardless of emp

.Orientation completion is recorded in the staff file

A continuing education and training program is developed a

.There is a continuing education and training program for all staff


.Resources (human and non-human) are available to deliver the pr

.The program is based on needs assessment of all staff

.Results of a performance review are integrated into program desi

Staff performance and competency are regularly evaluated.

Performance and competency evaluation is performed at least ann

Performance and competency evaluation is performed also when i


education and training provided

There is evidence of employee feedback on performance and comp

Actions are taken based on a performance review


Performance and competency evaluation is recorded in staff memb

An organized medical staff structure is developed to provide

The hospital has a medical staff structure that is developed accord


professional practices to meet patient needs

Medical staff structure is approved by the governing body

Medical staff structure clearly defines lines of responsibilities duri

Medical staff bylaws are developed.

.The governing body approves medical staff bylaws

Medical staff bylaws are consistent with laws, regulations, and pro
The documents include elements in the intent from a) through j)

Appointment of medical staff members is performed accord

There is a uniform process for the initial appointment of medical s

Medical staff appointments are made according to the hospital me

Medical staff appointments are consistent with the hospital missio

Medical staff appointments are according to laws and regulations.

Medical staff members have current and specific delineated


The hospital has an approved policy that addresses at least all elem

Medical staff members are aware of the process of clinical privileg


clinical privileges

Clinical privileges are delineated to medical staff members based o

Clinical privileges are accessible to and used by staff involved in b

Physicians' and dentists' files contain personalized recorded clinic

Physicians and dentists comply with their clinical privileges.


Performance of each medical staff member is reviewed and

Performance evaluation records include at least all elements from

Medical staff members are aware of performance evaluation criter

Evidence of medical staff members’ performance is assessed based


medication use.

Performance evaluation results are used to improve individual me

An ongoing peer review process is developed.

.The hospital has an approved policy that addresses all elements fr


.Medical staff members are aware of the peer review processes

.Peer review processes are implemented

.Results/reports of peer review are used for reappointment and re-

Legal requirements governing the professional regulation of

The hospital has a standardized procedure to gather and documen


certifications, and experience of each nursing staff member.

Education, training, and certifications are verified.


Laws and regulations of nursing care are followed.

When a violation to nursing care laws or regulations is identified,

The hospital has a defined nursing structure that is led by a

.There is a current, approved job description for the nursing direc

. The nursing director file fulfills the licensure, qualification, and e

.The hospital defines trainee nurses and the duration of working u

.Trainee nurses' practice under supervision through their job desc


.Nursing standards of practice are adopted and educated

.Nursing standards of practice are implemented

The hospital has a uniform process to identify job responsib


practitioners’ credentials and any regulatory requirements

Licensure, education, training, and experience of other health care

.The process considers relevant laws and regulations

The process supports the staffing process for other health care pra
violation to nursing care laws or regulations is identified, correctiv

The hospital ensures safe and efficient working hours.


.The hospital has an approved policy to ensure safe and efficient w

.Staff are aware of the hospital’s policy

,The staff schedules ensure suitable working hours planned rest tim
and arrangements for breastfeeding according to laws and regulat

.When working hours exceed the approved limits, measures are ta


General Adm

‫أداة التقييم الذاتي لمعايير اال‬ Self assessment tool for GAHAR hospit

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings


N/A

1
1

1
2

2
2

1
2

2
N/A

1
1

1
1

ylaws.

1
0

1
1

1
N/A

N/A

N/A

N/A
N/A

N/A

2
2

2
2

2
General Administration Of Technical Support For Healthcare

r GAHAR hospital Accreditation standards Edition 2021

scoring syst

us of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total percentage
Total score
%

50% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
100% MET

100% MET
50% PARTIAL MET
100% MET

100% MET
50% PARTIAL MET
50% PARTIAL MET

50% PARTIAL MET


50% PARTIAL MET

42% Not Met


38% Not Met

50% PARTIAL MET


100% MET
100% MET
100% MET

100% MET
Total chapter Score

70%
ical Support For Healthcare Facilities

dards Edition 2021

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫القوانين و اللوائح‬

‫انشطة التدريب و التعليم‬

‫تقييم األداء ‪ /‬ملفات العاملين‬

‫خطة التوظيف ‪ -‬الخطط التشغيلية ‪-‬‬


‫الخطة االستراتيجية‬

‫اللوائح والقوانين ‪-‬خطة التوظيف‬

‫خطة التوظيف‬ ‫مسئول الموارد البشرية‬

‫عدد العاملين‬
‫مسئول الموارد البشرية ‪-‬‬
‫تقارير التقييم السنوى للخطة‬ ‫االدارة‬

‫السياسة‬

‫الشخص المسئول‬

‫ملفات العاملين‬

‫االدارة ‪ -‬القيادات‬

‫ملف الموظف ‪ -‬معايير االختيار‬


‫التوصيف الوظيفي‬

‫التوصيف الوظيفى‬

‫نموذج تهيئة ملف الموظف‬

‫التوصيف الوظيفى تقيييم االداء‬ ‫االدارة ‪-‬الموارد البشرية‬

‫ملف الموظف‬

‫التحقق من االعتمادات‬
‫االدارة ‪-‬مسئول الموارد‬
‫البشرية‬

‫االجراءات المتخذة‬

‫السياسة‬

‫مسئول الموارد البشرية ‪-‬‬


‫العاملين‬

‫قائمة بالمسموح لهم االطالع على‬


‫الملفات‬

‫ملفات العاملين‬
‫برنامج التهيئة العام‬

‫برنامج تهيئة األقسام‬

‫برنامج التهيئة الوظيفى المحدد‬

‫ملف العاملين‬ ‫العاملين ‪-‬مسؤل القسم‬

‫ملف العاملين‬

‫البرنامج التدريبي‬
‫مسئول التدريب ‪ -‬فريق العمل‬

‫ملف العاملين ‪-‬تقييم االحتياجات‬


‫التدريبية‬

‫تقييم االداء ‪ -‬التوصيات‬

‫تقييم األداء و الكفاءه ‪-‬ملف الموظف‬

‫االدارة‪-‬مسئول الموارد البشرية‬

‫التغذيه الراجعه من الموظفين ‪-‬‬ ‫العاملين‬


‫ملف الموظف‬

‫االجراءات التصحيحية‬
‫ملف الموظف‬

‫هيكل الطاقم الطبي‬ ‫االداره‬

‫اعتماد مجلس االدارة‬

‫المهام والمسئوليات‬

‫اعتماد االئحة الطبية من مجلس‬ ‫االدارة‬


‫االدارة‬

‫الالئحه الطبيه‬
‫محتويات االئحة الطبية‬

‫عمليه التعين‬

‫ملف العاملين‬

‫مهام و خدمات المستشفى‬

‫القوانين و اللوائح‬
‫سياسة‬

‫الفريق الطبى‬

‫معايير االمتيازات االكلينيكية‬

‫ملفات العاملين (االطباء ‪ -‬االسنان)‬

‫تقييم االداء ‪ -‬الملف الطبي‬


‫تقييم االداء‬

‫الفريق الطبي‬

‫معاييرتقييم االداء ‪-‬مؤشرات االداء‬

‫مسئول الموارد البشرية‪-‬رؤساء‬


‫االجراءات التصحيحية‬ ‫االقسام‬

‫سياسة‬
‫الفريق الطبى‬

‫نتائج مراجعة النظراء‬

‫التقارير ‪-‬اعادة التعيين واالمتيازات‬ ‫االدارة‬

‫سياسة‬
‫رئيسة التمريض‪ -‬التمريض‬

‫االجراء التصحيحى‬ ‫االدارة‪-‬رئيسة التمريض‬

‫توصيف وظيفى‬

‫ملف الموظف رئيسة التمريض‬

‫سياسة‬
‫ادلة االجراء‪-‬نماذج التدريب ‪-‬ملف‬
‫المريض‬ ‫التمريض‬

‫ملف المريض‬ ‫التمريض‬

‫سياسة‬

‫االجراءات التصحيحية‬ ‫‪ -‬االدارة‬


‫سياسة‬

‫العاملين‬

‫جداول العمل‬ ‫مسئول الموارد البشرية‪-‬‬


‫العاملين‬

‫التقارير واالجراءات التصحيحية‬


score percentage%

2 > = 80%

1
<80% >=50%

0 <50%

N/A N/A

de Action

observation corrective action


‫تطبيق االجراء‬
‫حمايه وسريه الملفات‬

‫طريقه التخلص من الملفات‬


‫تطبيق االجراءات‬
‫توافر االمتيازات‬
‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق االجراء طبقا للسياسة‬


‫التطبيق‬

‫التاكد من المستندات‬
‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق االجراء‬

‫تطبيق االجراء طبقا للسياسة‬


‫تطبيق االجراء‬

‫تطبيق االجراء طبقا للوائح والقوانين‬

‫تطبيق االجراء‬
‫تطبيق االجراء طبقا للسياسة‬

‫تطبيق االجراءات‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
Data WFM.01 WFM..02 WFM.03 WFM.04

50% 50% 50% 100%


1/23/2021
PARTIAL MET PARTIAL METPARTIAL MET MET

120%

100% 100%
100%

80%

60%
50% 50% 50%

40%

20%

0%

WFM.01 WFM..02 WFM.03 WFM.04 WFM.05


‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬

Self assessment tool for GAHAR hospital Accreditation sta


scoring system

WFM.05 WFM.06 WFM.07 WFM.08 WFM.09 WFM.10

100% 50% 100% 100% 50% 50%

MET PARTIAL MET MET MET PARTIAL METPARTIAL MET

0% 100% 100% 100%

50% 50% 50% 50% 50%

WFM.04 WFM.05 WFM.06 WFM.07 WFM.08 WFM.09 WFM.10 WFM.11 WFM.12


‫أداة التقييم الذاتي لمعايير ا‬

ital Accreditation standards Edition 2021


ng system

WFM.11 WFM.12 WFM.13 WFM.14 WFM15 WFM.16

50% 50% 42% 38% 50% 100%

PARTIAL METPARTIAL MET Not Met Not Met PARTIAL MET MET

100% 100% 100% 100%

50% 50% 50%


42%
38%

M.10 WFM.11 WFM.12 WFM.13 WFM.14 WFM15 WFM.16 WFM.17 WFM.18 W


WFM.17 WFM.18 WFM19 Total

100% 100% 100% 70%

MET MET MET PARTIAL MET

00% 100% 100%

70%

WFM.17 WFM.18 WFM19 Total


NO

IMT.01

1
2

IMT.02

IMT.03
1

NSR.12 IMT.04

2
3

IIMT.05

5
6

IMT.06

IMT.07

1
2

IMT.08

3
4

IMT.09

IMT.10
1

IMT.11

2
3

IMT.12

3
4

5
Information Man

.Information management processes are implemented according to

The hospital leadership and responsible staff members of informa


aware of the requirements of law and regulations
The hospital stores all its records and information according to la

The hospital responds timely to any required reports from inspec

When gaps are identified, needed steps and interventions are take
regulations.

Information management plan meets information needs

The hospital leadership has performed information needs assessm

The hospital leadership has approved effective information plan th


through c) in the intent

The hospital leadership ensures that actions are taken to meet iden
needs.

Developing, approving, tracking, and revising quality


The hospital has an approved document t
intent at least

The hospital leadership, heads of services, and the relevant proces


of this policy.

Staff can access those policies relevant to their responsibilities.

Only the last updated versions of Policies are accessible and distr

Policies are revised at least every three years.

The hospital defines standardized diagnosis codes, procedur

The hospital has an approved policy that includes all the element

All staff who records in the patient’s medical record are aware of
Approved codes are matching those provided by health authoritie

Symbols and abbreviations (even the approved list) are not used in
record that patients and families receive from the hospital about th

Data and information are confidential.

The hospital has an approved policy that includes all the points in
d).

All staff are aware of the policy requirements.

There is a list of authorized individuals to have access to the patie

Only authorized individuals have access to patient’s medical reco

There is a signed confidentiality agreement in each staff member'


Procedures are followed if confidentiality or security of informati

Patient’s medical record and information are protected from

.Medical records and information are secured and protected at all

Medical records and information are secured in all places, includin


and the medical records department.

The medical records department storage area implements measur


information integrity.

.When an integrity issue is identified, Actions are taken to maintai

Retention time of records, data, and information are perform

.The hospital has an approved policy that includes all the points in
.All staff are aware of the policy requirements

.The information confidentiality is maintained during the retention

.Data are archived as per policy

.Destruction and/ or removal of records, data, and information are

Patient’s medical record is managed effectively.

The hospital has an approved policy that includes all the points in

.All staff who are using patient’s medical record are aware of the p

.A patient’s medical record is initiated with a unique identifier for


.The patient’s medical record contents, format, and location of ent

The patient’s medical record is available when needed by a health

Patient’s medical record is reviewed effectively.

The hospital has an approved policy that includes all the points in

.All staff who are using patient’s medical record are aware of the p

.Review results are reported to the hospital leaders

. Corrective interventions are taken when needed

Health information technology systems are assessed, tested p


Health information technology stakeholders participate in the sele

.Health information technology systems are assessed and tested pr

.Health information technology systems are evaluated following im

. When patient safety issues are identified, actions are taken to ma

Response to planned and unplanned downtime of data syste

.There is a program for response to planned and unplanned down

.The program includes downtime recovery process


.The staff is trained in response to the downtime program

.The hospital tests the program at least annually to ensure its effec

Data backup process is defined.

.There is a process for data backup include the type of data, frequ

.Backups is performed on a scheduled basis to meet user requirem

.Backup schedules are developed for all new systems and the resto
.Backup data is secured during extraction, transfer, storage, and r

.Backup log is reviewed frequently to identify exceptions / failures


General Adm

‫ أداة التقييم الذاتي لمعايير االعتماد للمستش‬Self assessment tool for GAHAR h

status of preparedness

MET
PARTIAL MET
NOT MET

NOT Applicable

score comments / findings

2
1

1
1

2
2

2
2

e.

2
2

N/A

2
2

N/A

safety.
1

1
1

1
1

1
General Administration Of Technical Support For Hea

ment tool for GAHAR hospital Accreditation standards Edition

scoring s

tatus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬


PARTIAL MET ‫مطبق بشكل جزئي‬
NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total percentage
Total score
%

63% PARTIAL MET


50% PARTIAL MET

50% PARTIAL MET


100% MET
100% MET
50% PARTIAL MET

100% MET
100% MET
50% PARTIAL MET

50% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
Total chapter Score

68%
Of Technical Support For Healthcare Facilities

creditation standards Edition

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬


‫مطبق بشكل جزئي‬
‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview

- ‫العاملين بادارة المعلومات‬


‫القيادات‬
‫التقارير‬

‫االجراءات التصحيحية‬

‫تقييم االحتياجات المعلوماتية‬

‫خطة معلومات معتمدة‬

‫المسئول ‪ -‬االدارة‬
‫وثيقة معتمدة‬

‫االدارة ‪ -‬القيادات ‪ -‬العاملين‬

‫قائمه باستالم السياسات‬

‫مراجعة السياسات‬

‫السياسة‬

‫جميع مقدمى الخدمة‬


‫األكواد‬

‫‪ - informed cosent -‬التقارير الطبية‬


‫ملخص الخروج‬

‫السياسة‬

‫جميع العاملين‬

‫قائمة باالشخاص المصرح لهم‬

‫اقرار السرية ‪ -‬ملف الموظف‬


‫االجراءات والتقارير‬

‫الشخص المسئول‬

‫االجراءات التصحيحية‬

‫السياسة ‪ -‬قائمة محدد بها وقت‬


‫حفظ الملفات طبقا لنوع المعلومات‬
‫جميع العاملين‬

‫تقارير او سجل تدمير او حذف‬


‫الملفات او المعلومات او البيانات‬

‫السياسة‬

‫جميع العاملين‬

‫الملف الطبى‬
‫الملف الطبى (نماذج و محتويات‬
‫الملف)‬

‫مسئول السجالت الطبية‪-‬‬


‫مقدمى الخدمة‬

‫السياسة‬

‫جميع العاملين‬

‫تقارير مراجعة الملفات‬

‫االجراءات التصحيحية‬
‫المشاركين في اختيار و تطبيق و‬
‫تقييم النظام‬

‫التقييم و االختبار‬

‫التقييم‬

‫االجراءات التصحيحية‬

‫البرنامج‬

‫عمليه اصالح النظام‬


‫وثائق التدريب‬ ‫العاملين‬

‫االختبار السنوى‬

‫عمليه النسخ االحتياطى للبيانات‬

‫المسئول عن نسخ البيانات‬

‫جداول النسخ االحتياطي للبيانات‬


‫الجديده و تقارير اختبار المخزن‬
‫سجل نسخ الببانات‬
ties

score percentage%

2 > = 80%
1 <80% >=50%
0 <50%

N/A N/A

de Act

observation corrective action


‫تخزين طبقا للقوانين و اللوائح‬

‫تطبيق االجراء‬

‫تطبيق االجراءات‬
‫التطبيق‬

‫توافر أحدث اصدارات السياسات‬

‫التطبيق‬
‫تطبيق االكواد‬

‫السماح لألشخاص المصرح لهم‬


‫التطبيق‬

‫حمايه و تأمين الملفات‬

‫مناطق تقديم الرعايه للمريض و األقسام‬

‫قسم تخزين الملفات الطبيه‬

‫تطبيق اإلجراءات‬
‫السريه اثناء حفظ الملفات‬

‫تخزين الملفات‬
‫توافر الملف الطبي عند االحتياج‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫توافر النماذج الالزم استخدمها عند‬


‫فشل نظم المعلومات‬
‫التأمين‬
Action plan

responsible person Target Date Status

‫مكتمل‬
‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬
Self assessment tool for

Date ITM.01 ITM.02 ITM.03

63% 50% 50%

120%
100%
100%

80%
63%
60%
50% 50%

40%

20%

0%
ITM.01 ITM.02 ITM.03 ITM.04 I
‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬
sment tool for GAHAR hospital Accreditation standards Edition 2021
scoring system
ITM.04 ITM.05 ITM.06 ITM.07 ITMS.08 ITM.09

100% 100% 50% 100% 100% 50%

IMT SCore

100% 100% 100% 100%

0% 50% 50% 50% 50% 50%

3 ITM.04 ITM.05 ITM.06 ITM.07 ITMS.08 ITM.09 ITM.10 ITM.11 I


tion 2021

ITM.10 ITM.11 ITM.12 Total

50% 50% 50% 68%

68%

50% 50%

10 ITM.11 ITM.12 Total


NO

QPI.01
1

QPI.02

3
4

QPI.03

QPI.04

1
2

QPI.05

4
5

QPI.06

QPI.07
1

QPI.08

3
4

QPI.09

QPI.10

1
2

QPI.11

3
4

QPI.12

3
4

QPI.13

4
QPI.14

4
Quality and Performan

Quality management program is governed by an interdisciplinary


There is a multidisciplinary performance improvement, patient s
committee in comply with relevant law and regulations including
intent

There is official assignment document for designated committee c


committee meetings

The committee meets at predefined intervals and record the agen

The committee evaluates its performance on an annual basis

There is a hospital-wide performance improvement, and patient s

There is a current and approved performance improvement, pati


items from a) through k) in the intent

Hospital director and leaders actively participate in the planning


improvement, patient safety and risk management.

The plan was implemented hospital wide, according to the timeta


The plan is evaluated and updated annually.

The plan is communicated to the relevant stakeholders

A qualified staff member is assigned as performance improvement

An individual with knowledge, skills and experienced in performa


related activities.

There is a clear job description that support the work of perform


the program activities.

Quality management team receives required support in terms of


and staffing.

The hospital staff including medical staff members, nurses a


activities.

The hospital encourages staff members to perform performance i


The hospital provides training to educate staff of quality managem
participants in performance improvement program’ activities

The participating staff member(s) from physicians, nurses and ot


knowledge and skills for data review, aggregation, and analysis

The hospital includes performance improvement activities in indi

Performance measures are identified, defined, and monitore

There is an approved documented work sheet (Data analysis repo


performance measure, standardized template is preferred, that in
in the intent from a) through g)

The work sheets (Data analysis report) clarify the definition, defin
used formulae and methodology of data collection and analysis fo

Those responsible for the collection, interpretation and/or use of p


are aware of its definition and specified frequency, sampling tech
methodology of data collection, and analysis

The hospital makes its performance results/data publicly availabl


The results are used in benchmark internally, externally and with

Results of measures analysis are reported to those accountable fo

Clinical Care Performance Measures are used to identify op

For each relevant standard care areas, the hospital selected appro
services, requirements in the intent, governing laws and regulation

The relevant clinical care areas for each standard is monitored fre

Performance measures are calculated and displayed in a table, cu

Performance measures are used by hospital leaders to take decisio

Managerial Performance Measures are used to identify opp


For each relevant standard care areas, the hospital selected appro
services, intent requirements, governing laws and regulations, and

The relevant managerial areas for each standard are monitored fr

Performance measures will be calculated and displayed in a table,

Performance measures are used by hospital leaders to take decisio

A staff member(s) with appropriate experience, knowledge,

There is a written process of data management includes the aggreg

Responsible staff members for data aggregation and analysis are a

Data is aggregated and trended over-time


Descriptive analysis is done

Data validation is performed according to defined criteria

There is a written process for data review and validation

Responsible staff for data review is aware of their roles.

Data review techniques are implemented to ensure all the element


are considered.

Data validation is done when data is going to be published, sent to


used for measurement

A risk management plan/program is developed

The hospital has a risk management plan/ program that includes a


A plan, policies, procedures, a risk register and processes support

High risk processes are re- designed based on the result of the ana

The hospital has an approved proactive risk reduction tool for at l

An incident-reporting system is developed.

The hospital has an approved policy defines an incident-type and r

All staff are aware of the incident-reporting system, including con

Sentinel events are investigated and gaps in services are identified


Hospital communicates with patient’s/services users about adverse

Corrective actions are taken to close gaps in services in a timely m

Significant events and/or near misses are analyzed and corre

There is a document that defines criteria and process for intensive


time required to complete the investigation and the time required

In case of significant/near misses incident, a committee is formed w


relevant staff are trained on intensive analysis.

All significant unexpected /near misses events are timely investigat


Corrective actions are taken with clear time frame and responsibl

The hospital defines investigates, analyzes and reports sentin

The hospital has a sentinel events management policy covering the


policy requirements

All sentinel events are analyzed and communicated by a root cause


does not exceed 45 days from the date of the event or when made a

All sentinel events are communicated to GAHAR within seven day

The root cause analysis identifies the main reason(s) behind the ev
recurrence in the future.
Appropriate and sustained improvement activities are perfo

.There is a written process or methodology for improvement

.Actions to correct problems were taken timely and appropriately

. Improvement activities were tested and the results were recorded

There is evidence that patient safety processes were improved and


Genera

‫أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬Self assessment tool for GAH

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings

management committee(s)
N/A

1
N/A

2
2

2
2

toward hospital ‘objectives.

toward hospital ‘objectives


2

n, and analysis within approved time frame.

N/A

2
N/A

N/A

2
1

1
1

1
1

nt harm and recurrence.

N/A

1
2

N/A

2
General Administration Of Technical Support For

sessment tool for GAHAR hospital Accreditation standards Editio

scoring sys

atus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

50% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET

100% MET
100% MET
50% PARTIAL MET

100% MET
100% MET
100% MET

63% PARTIAL MET


50% PARTIAL MET
50% PARTIAL MET
50% PARTIAL MET
83% MET

Total chapter Score

71%
ration Of Technical Support For Healthcare Facilities

al Accreditation standards Edition

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫مهام انعقاد اللجنة‬

‫وثيقة تكليف رئيس اللجنة‬

‫محاضر و اجندة االجتماعات‬

‫تقارير التقييم‬ ‫مسئول الجودة‪-‬رئيس اللجنة‬

‫الخطة‬

‫ـتماعات‬
‫‪-‬‬ ‫محـاضر اـالج‬ ‫مدير المستشفي ‪ -‬القيادات‬
‫تقييم الخطة‬

‫محضر االجتماع‬ ‫القيادات ‪ -‬االدارة‬

‫تكليف مسئول الجودة‬

‫التوصيف الوظيفى‬

‫مسئول الجودة ‪-‬االدارة‬

‫العاملين‬
‫البرنامج التدريبى‬ ‫العاملين‬

‫تقييم االداء ‪ -‬ملفات العاملين‬

‫تقرير تحليل البيانات‬

‫تقريرتحليل البيانات‬

‫المسئولين (فريق الجودة)‬


‫النتائج‬

‫نتائج تحليل القياسات‬

‫مؤشرات األداء‬

‫مؤشرات األداء‪-‬التقارير الدورية‬

‫مؤشرات االداء ‪ -‬التقارير‬

‫محاضر االجتماعات الخطة‬ ‫مسئول الجودة ‪-‬االدارة‬


‫التصحيحية‬
‫مؤشرات األداء‬

‫مؤشرات األداء‪-‬التقارير الدورية‬

‫مؤشرات االداء ‪ -‬التقارير‬

‫محاضر االجتماعات الخطة‬


‫التصحيحية‬ ‫مسئول الجودة ‪-‬االدارة‬

‫آللية تجميع وتحليل البيانات‬

‫أمر تكليف‬ ‫المسئول‬

‫التقارير‬
‫التحليل الوصفى‬

‫آلية التحقق من البيانات و مراجعتها‬

‫المسئول‬

‫خطة‪ /‬برنامج ادارة المخاطر‬


‫الخطط‪-‬السياسات ‪ -‬االجراءات‬

‫مسئول الجودة ‪-‬االدارة‬

‫السياسة‬

‫العاملين‬

‫التحليل‬
‫محاضر اجتماع‬

‫االجراءات التصحيحة‬ ‫مسئول الجودة ‪-‬االدارة‬

‫وثيقة تحدد ضوابط التعامل مع‬


‫األحداث المهمه‬

‫تشكيل و تدريب االعضاء ‪-‬محاضر‬


‫اجتماع اللجنة ‪ -‬التقارير‬

‫تحليل الحدث‬
‫الخطة التصحيحة‬ ‫مسئول الجودة ‪-‬االدارة‬

‫السياسة‬

‫التقارير ‪-‬محاضر االجتماع‬

‫التقارير‬

‫التحليل ‪ -‬الخطة التصحيحية‬ ‫مسئول الجودة ‪-‬االدارة‬


‫وثيقة التحسين‬

‫التقارير‪-‬االجراءات التصحيحية‬

‫التقارير‬

‫التقارير ‪-‬االجراءات التصحيحية‬ ‫مسئول الجودة ‪-‬االدارة‬


Facilities

score percentage%

2 > = 80%

1 <80% >=50%
0 <50%

N/A N/A

de Action

observation corrective action


‫تطبيق الخطة‬
‫توفير التجهيزات‬

‫المشاركة فى انشطة الجودة‬


‫المشاركة فى مراجعة وتجميع وتحليل‬
‫البيانات‬

‫نشر تقارير ربع سنوية عن االداء‬


‫بالمستشفي‬
‫تطبيق األجراء‬

‫تطبيق األجراء‬
‫تطبيق األجراء‬

‫تطبيق األجراء‬

‫تطبيق األجراء‬
‫تطبيق األجراء‬

‫مراجعة البيانات‬

‫التاكد من البيانات‬
‫تطبيق االجراء طبقا للخطة‬

‫‪ proactive risk‬تطبيق مشروع‬


‫‪reduction‬‬

‫تقارير االبالغ عن الحوادث‬

‫تطبيق االجراء‬
‫تطبيق االجراء‬
‫تطبيق االجراء‬

‫تطبيق االجراء‬
‫تطبيق االجراءات التحسينية‬

‫تطبيق االنشطة‬
Action plan

responsible person Target Date Status


‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫اداة التقييم الذاتي لمعايير اعتماد المستشفيات‬
Self assessment tool for GAHAR hospital Accreditation standards Edition 2021
scoring system
Date QPI.01 QPI.02 QPI.03 QPI.04 QPI.05 QPI.06 QPI.07 QPI.08 QPI.09 QPI.10 QPI.11 QPI.12 QPI.13 QPI.14 Total

50% 50% 50% 100% 100% 50% 100% 100% 100% 63% 50% 50% 50% 83% 71%

QPI Score
120%
100% 100% 100% 100% 100%
100%
83%
80% 71%
63%
60%
50% 50% 50% 50% 50% 50% 50%

40%

20%

0%
QPI.01 QPI.02 QPI.03 QPI.04 QPI.05 QPI.06 QPI.07 QPI.08 QPI.09 QPI.10 QPI.11 QPI.12 QPI.13 QPI.14 Total
NO

ADD.01
1

ADD.02

1
2

ADD.03

4
5

ADD.04

ADD.05

1
2

ADD.06

4
5

ADD.07

ADD.08

1
2

ADD.09

2
3

4
Section 4: Additional Requ

An educational governance structure is established to impro


The hospital clearly assigns the responsibility of medical educatio

Staff members’ qualification and number matches hospital needs


and workload including planning of services of clinical care

The hospital has an appropriate level of clinical supervision at all


supervisor, who can advise or attend as needed

Students and other learners are not expected to work beyond thei

Hospital ensures that students and other learners have an inducti


clearly sets out their duties, supervision requirements, scientific r

Medical students, house officers, residents and trainees are allowe


training

The educational and clinical governance systems are integrated, a


address concerns about patient safety, the standard of care, and t
The hospital has the capacity, resources, and facilities to deliver s
opportunities, clinical supervision and practical experiences for s

The hospital investigates and takes action to address concerns an

The hospital seeks and responds to feedback from students, house


compliance with standards of patient safety and care, and on edu

Placement, planning, education, training, and appraisal of m

Learning outcomes are defined for each level of training/educatio

Medical school curricula and assessments are developed and imp


outcomes

Medical school curriculum includes patient safety related topics

Educators are selected, inducted, trained, and appraised to reflec


Educators receive the support, resources, and time to meet their e

Activities of house officers and residents are arranged

The hospital has an approved program that includes all the point

House officers and residents are oriented about their scope of pra

House officers and residents are oriented to and comply with med
policies and procedures.

House officers and residents are given protected time for learning

The hospital participating in professional graduate educatio

The hospital has an approved program that includes all the point
Medical specialty trainees are oriented to and comply with medic
policies, and procedures.

Medical specialty trainees comply with policies and procedures of

Educators are trained and calibrated in the assessments they are

The hospital establishes an ethical framework for research a

The hospital ensures that the research ethics committee has a mult
.includes individuals with backgrounds relevant to the areas of res

The hospital supports the committee with resources, including staf

The committee members are trained and competent to perform th

The committee sets minimum requirements for approval of resear


The committee approves all research protocols that involve human

Patient rights are protected during research activities.

The hospital has an approved program that includes all the points

Researchers are aware of the policy requirements.

Signed patient consent for participation in research is placed in th


.record

When patient safety issues are identified during research, patients


ensure patient safety

Organ and tissue procurement process is defined.

The hospital approved a document for organ donor recruitment th


.)from a) through f
Promotion of donation of human cells, tissues, or organs by means
.undertaken according to laws and regulation

Physicians and other health professionals do not engage in transpl


organs concerned have been obtained through exploitation or coer

Specific measures are in place to protect donating minors.

Consent is taken from tissue/organ donor and is recorded in patien

Organ and tissue transplant services are performed accordi


clinical guideline/protocol.

The hospital approves a document that covers all points mentioned

All staff involved in tissue/organ transplantation processes are awa


Pre-transplantation evaluation criteria are assessed for all patient
record

Post-transplantation care plans and health instructions are record


‫اإل‬

021 ‫ أداة التقييم الذاتي لمعايير االعتماد للمستشفيات‬Self assessment tool f

status of preparedness

MET

PARTIAL MET

NOT MET

NOT Applicable

score comments / findings

n
N/A

and the standard of care or of education and

2
2

ording to laws and regulations

2
2

2
2

2
0

2
2

ns and approved organization policy and

N/A
2

2
General Administration Of Technical Su

‫ أداة ا‬Self assessment tool for GAHAR hospital Accreditation stand

scoring

tus of preparedness ‫التقييم‬

MET ‫مطبق بشكل كامل‬

PARTIAL MET ‫مطبق بشكل جزئي‬

NOT MET ‫غير مطبق‬

NOT Applicable ‫غير قابل للتطبيق‬

Total
Total score
percentage%

38% Not Met


100% MET
80% MET
100% MET

100% MET
80% MET
100% MET

100% MET
67% PARTIAL MET
Total chapter Score

85%
al Administration Of Technical Support For Healthcare Facilities

HAR hospital Accreditation standards Edition

scoring system

‫التقييم‬

‫مطبق بشكل كامل‬

‫مطبق بشكل جزئي‬

‫غير مطبق‬

‫غير قابل للتطبيق‬

user guide

Documents intertview
‫تكليف باالشراف علي التعليم‬
‫الطبي‬

‫ملفات العاملين ‪ -‬خطة التوظيف‬ ‫االدارة ‪ -‬المسئول‬

‫‪ Roster‬قائمة المهام واالشراف‬ ‫االدارة ‪ -‬العاملين‬

‫السياسة‬

‫برنامج التعريف للدارسين‬ ‫المشرفين ‪ -‬الدارسين‬

‫التالميذ و المتدربين‬
‫تقارير واالجراءات التصحيحية‬ ‫االدارة ‪ -‬المشرفين‬

‫تقارير التغذية الرجعية‬

‫تحديد االهداف والنتائج المرجوة‬


‫لكل برنامج‬

‫المنهج الطبي ‪ -‬طرق التقييم‬ ‫المتدربين‪ -‬المدربين‬

‫المنهج الطبي‬

‫ملف العاملين ‪ -‬تقييم االداء‬ ‫االدارة ‪ -‬المدربين‬


‫المدربين‬

‫البرنامج‬

House officers and


residents

House officers and


residents

‫البرنامج‬
‫‪Medical specialty trainees‬‬

‫وثائق التدريب ‪ -‬التقييم‬

‫تشكيل اللجنة‬

‫أعضاء اللجنة‬

‫وثائق التدريب ‪ -‬الخبرات ‪-‬‬


‫ملفات العاملين‬

‫اشتراطات الموافقة علي‬


‫البروتكوالت‬
‫بروتكوالت االبحاث علي‬
‫المرضي‬

‫البرنامج‬

‫الباحثين‬

‫االقرار‪ -‬ملف المريض ‪ -‬ملف‬


‫البحث‬

‫المريض ‪ -‬الباحثين‬

‫البرنامج‬
‫مقدمي الخدمة‬

‫االجراءات‬

‫االقرار‪ -‬الملف الطبي‬

‫البرنامج‬

‫العاملين بالبرنامج‬
‫تقييم قبل االجراء‪ -‬الملف الطبي‬

‫خطة الرعاية بعد االجراء ‪-‬‬


‫الملف الطبي‬
Healthcare Facilities

score percentage%

2 > = 80%

1
<80% >=50%
0 <50%

N/A N/A

de A

observation corrective action


‫تطبيق السياسة‬
‫أماكن وقاعات التعلم‬

‫تطبيق االجراءات‬
‫االلتزام بتطبيق اللوائح والسياسات‬
‫المستشفي‬
‫االلتزام بتطبيق اللوائح والسياسات‬
‫المستشفي‬

‫التجهيزات المتوفرة‬
‫الدعاية واالعالن عن البرنامج‬

‫االجراءات لحماية القاصرين‬


‫المتبرعين‬
Action plan

responsible person Target Date


Status
‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫غير مكتمل‬

‫مكتمل‬
‫غير مكتمل‬

‫غير مكتمل‬

‫غير مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬

‫مكتمل‬
‫مكتمل‬

‫مكتمل‬
‫عتماد المستشفيات‬
Self assessment tool for GAHAR hos
scor
Date ADD.01 ADD.02 ADD.03

38% 100% 80%

120%

100% 100% 100%


100%

80%
80%

60%

40% 38%

20%

0%
ADD.01 ADD.02 ADD.03 ADD.04 ADD
‫اداة التقييم الذاتي لمعايير اعتماد المستشفيات‬
nt tool for GAHAR hospital Accreditation standards Edition 2021
scoring system
ADD.04 ADD.05 ADD.06 ADD.07 ADD.08

100% 100% 80% 100% 100%

100% 100% 100% 100%

85%
80%

67%

ADD.04 ADD.05 ADD.06 ADD.07 ADD.08 ADD.09 Total


ADD.09 Total

67% 85%

85%

Total
CODE

Care Delivery Related Safety


1 NSR.01

2 NSR.02
3 NSR.03
4 NSR.04
5 NSR.05
6 NSR.06
7 NSR.07
8 NSR.08
9 NSR.09
10 NSR.10
11 NSR.11
Medication Management and Safety
12 NSR.12
13 NSR.13
14 NSR.14
15 NSR.15
16 NSR.16
Surgery and Invasive Procedure Safety
9 NSR.17
10 NSR.18
11 NSR.19
12 NSR.20
Environment and Facility Safety
14 NSR.21
15 NSR.22
16 NSR.23
17 NSR.24
18 NSR.25
19 NSR.26
20 NSR.27
21 NSR.28

NSR
120%

100% 100% 100% 100% 100% 100% 1


100%

80%
80% 75%

60%
58%
50% 50% 50% 50% 50%

40%

20%

0% NSR.01 NSR.02 NSR.03 NSR.04 NSR.05 NSR.06 NSR.07 NSR.08 NSR.09 NSR.10 NSR.11 NSR.12 NSR.
NSR.27 NSR.28
CODE IN THIS
NSR KEYWORDS BOOK SCORING

ery Related Safety


Patient identification ACT.03 50%
Verbal and telephone orders ICD.18 100%
Hand hygiene IPC.05 80%
Catheter and tube misconnections ICD.35 100%
Fall screening and prevention ICD.11 58%
Pressure Ulcer Prevention ICD.12 50%
Handover Communication ACT.09 50%
Critical Alarms ICD.34 75%
Recognition of and response to clinical deterioration ICD.37 100%
Venous Thromboembolism Reduction ICD.13 50%
Critical Results ICD.30 50%
Management and Safety
Abbreviations IMT 04 100%
Medication Reconciliation MMS.10 100%
Medication storage and labelling MMS.04 100%
High alert medications and concentrated electrolytes MMS.06 100%
Look-Alike and Sound-Alike Medication MMS.07 100%
Invasive Procedure Safety
Surgical Site Marking SAS.05 50%
Preoperative Checklist SAS.06 50%
Time-out SAS.07 100%
Instrument Retention Prevention SAS.09 50%
nt and Facility Safety
Fire Safety EFS.03 100%
Fire Drill EFS.05 100%
Hazardous Material Safety EFS.06 100%
Safety Management Plan EFS.07 100%
Radiation Safety Program DAS.09 42%
Laboratory Safety Program DAS.24 83%
Medical Equipment Safety EFS.10 92%
Utilities Safety EFS.11 100%

NSR

100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

75%

% 50% 50% 50% 50% 50% 50%


42%

5 NSR.06 NSR.07 NSR.08 NSR.09 NSR.10 NSR.11 NSR.12 NSR.13 NSR.14 NSR.15 NSR.16 NSR.17 NSR.18 NSR.19 NSR.20 NSR.21 NSR.22
100% 100% 100% 100%
92%
83%

42%

19 NSR.20 NSR.21 NSR.22 NSR.23 NSR.24 NSR.25 NSR.26


APC PCC ACT ICD DAS

77% 67% 66% 73% 62%


120%

100%

80%

60% 77% 67% 73%


66% 62%
40%

20%

0%
APC PCC ACT ICD DAS
Overall Dash Board
SAS MMS EFS IPC OGM

64% 97% 93% 69% 71%

97%
93%

73% 69% 71%


64% 64
62%

ICD DAS SAS MMS EFS IPC OGM


CAI WFM IMT QPI ADD

64% 70% 68% 71% 85%

85%
% 71% 71%
64% 70% 68%

PC OGM CAI WFM IMT QPI ADD


TOTAL

73%

85%

ADD

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