Corporate governance and corporate social responsibility are concerned with how companies are directed and controlled, and with their responsibilities to stakeholders. Good governance involves transparency, accountability, fairness, and protection of shareholder rights. It also requires following the law, being responsive to customer needs, and making decisions through participation and consensus. Fulfilling social responsibility means providing jobs, paying taxes properly, and giving to charitable causes to benefit the community. Unethical business practices like misrepresentation and over-persuasion must be avoided.
Corporate governance and corporate social responsibility are concerned with how companies are directed and controlled, and with their responsibilities to stakeholders. Good governance involves transparency, accountability, fairness, and protection of shareholder rights. It also requires following the law, being responsive to customer needs, and making decisions through participation and consensus. Fulfilling social responsibility means providing jobs, paying taxes properly, and giving to charitable causes to benefit the community. Unethical business practices like misrepresentation and over-persuasion must be avoided.
Corporate governance and corporate social responsibility are concerned with how companies are directed and controlled, and with their responsibilities to stakeholders. Good governance involves transparency, accountability, fairness, and protection of shareholder rights. It also requires following the law, being responsive to customer needs, and making decisions through participation and consensus. Fulfilling social responsibility means providing jobs, paying taxes properly, and giving to charitable causes to benefit the community. Unethical business practices like misrepresentation and over-persuasion must be avoided.
Definition Agreement) ➢ In a nutshell, the effective way of ● When the decision-making “directing” and “controlling” process cannot companies. accommodate everyone’s ➢ OECD, is the system of stewardship wishes, then at the minimum, and control to guide organizations the decision must be accepted in fulfilling their long-term economic, by everyone without harm to moral, legal and social obligations anyone. toward their stakeholders. 6. Equity and Inclusiveness ➢ Figuratively, the captain of the ship ● Justice for the community. must navigate the ship to safer Everyone has the same waters in the midst of bad weather. opportunity to maintain and improve their welfare, Characteristics of Good Governance especially those most 1. Participation vulnerable. ● An opportunity for everyone 7. Effectiveness and Efficiency to embody their opinions ● Every decision-making through institutions or produces results that meet representations. In addition, the needs of society while everyone, without exception, making the best use of has the right to freedom of resources at their disposal. association and expression. ● Efficiency - sustainable use of 2. Rule of Law natural resources and ● The legal framework in the protecting the environment. country must be enforced 8. Accountability impartially, especially ● The key requirement of good concerning human rights. governance. 3. Transparency ● Cannot be enforced without ● Every policy taken and transparency and rule of law. implemented by the ● All institutions involved in good government must be carried governance have full out under existing responsibility to the public for regulations. the sake of improving the ● Enough information is quality of society. provided and provided in easily Corporate Social Responsibility understandable forms and media. ➢ is concerned with the 4. Responsiveness responsibilities and obligations ● Needs institutions and of businesses to people, processes to attempt to communities, and the society serve all stakeholders within around them. reasonable time. ➢ It is to be mentioned that corporate social responsibility is no longer a mere avenue for enhancing ● Misbranding or Mislabeling - false corporate image but for statement on label of a product attaining competitive edge in ● False or Misleading Advertising - today’s highly competitive advertising does not always tell business environment. the “whole truth and nothing but Fulfilling one's corporate social the truth”. ● Adulteration - debasing a pure or responsibility comes in many forms; genuine commodity by imitating ● Businesses provide jobs to people or counterfeiting it. living in communities around them. ● Weight understatement or ● Under Labor law, businesses must short weighing - weighing scale is pay the appropriate salary or wage tampered. rates to their employees. ● Measurement understatement ● Mandated by the government, or short measurement - businesses must pay the right shortening of measuring stick. amount of taxes. ● Quality understatement or ● Other businesses give to charities short numbering - short in terms and conduct philanthropic activities of numbers of products. voluntarily. ➢ Over-Persuasion is the process of Consumers tend to patronize the appealing to the emotions of a products and services of the companies prospective customer and urging that are doing well in terms of fulfilling him to buy an item of merchandise he their obligations to the society. On the needs. This includes: other hand, the revenues that do not ● Urging a customer to satisfy perform well in terms of corporate social a low priority need for responsibility may decline. merchandise. Example: Cleaning up an Oil Spill. ● Playing upon intense emotional Issues Usually Addressed by Corporate agitation to convince a Governance person to buy. Unethical problems in business ● Convincing a person to buy ethics occur in many forms and types. The what he does not need just because he has the capacity most common of these unethical or money to do so. practices of business establishments are misrepresentation and over-persuasion. Ethics Misrepresentation may be classified into: In Definition Two types: Direct misrepresentation and ➢ Origin, from the Greek word “ethos” Indirect misrepresentation. means values, norms, and beliefs ➢ Direct Misrepresentation is that determine how people should characterized by actively behave. misrepresenting about the product ➢ Broad definition, a set of moral or customers. This includes: principles or values that govern the ● Deceptive Packaging - actions and decisions of an individual exaggerated sizes and misleading or group. shapes to give false impressions. ➢ Oxford Dictionary, ethics refers to well-founded standards of right and Purpose of Business Ethics wrong that prescribe what humans Main Purpose ought to do, usually in terms of Help business and would-be business rights, obligations, benefits to to determine what business practices are society, fairness, or specific right and what are wrong. virtues. Special Purpose Categories of Ethical Principles There are other purposes which are corollary to the main purpose. These Principles of Personal Ethics include purposes include the following: among others 1. To make businessmen realize that ● Basic justice, fairness they cannot employ double ● Respect for the right of others standards to the actions of other ● Concern for the right of others people and to their own actions. ● Concern for the well-being on 2. To show businessmen that common welfare of other practices which they have thought ● Benevolence, trustworthiness, to be right because they see other honesty businessmen doing it, are really ● Compliance with the law wrong. Professional Ethics include among others 3. To serve as a standard or ideal upon which business conduct should ● Integrity, impartially, objectivity be based. ● Professional competence Principles of Business Ethics ● Confidentiality ● Professional behavior It's essential to understand the ● Avoidance of potential or apparent underlying principles that drive desired conflict of interest ethical behavior and how a lack of these Business Ethics include among others moral principles contributes to the downfall of many otherwise intelligent, ● Fair competition talented people and the businesses they ● Global as well as domestic justice represent. ● Social responsibility ● Leadership: The conscious effort ● Concern for environment to adopt, integrate, and emulate the other 11 principles to guide Business Ethics decisions and behavior in all aspects In Definition of professional and personal life. ➢ A form of applied ethics or ● Accountability: Holding yourself and professional ethics, that examines others responsible for their ethical principles and moral or actions. Commitment to following ethical problems that can arise in a ethical practices and ensuring business environment. It applies to others follow ethics guidelines. all aspects of business conduct and ● Integrity: Incorporates other is relevant to the conduct of principles—honesty, individuals and entire organizations. trustworthiness, and reliability. Someone with integrity consistently does the right thing and strives to ● Fairness: Everyone should have the hold themselves to a higher same opportunities and be treated standard. the same. If a practice or behavior ● Respect for others: Everyone would make you feel uncomfortable deserves dignity, privacy, equality, or place personal or corporate opportunity, compassion, and benefit in front of equality, common empathy. courtesy, and respect, it is likely not ● Honesty: Truth in all matters is key fair. to fostering an ethical climate. ● Loyalty: Leadership should Partial truths, omissions, and under demonstrate confidentiality and or overstating don't help a business commitment to their employees and improve its performance. Bad news the company. Inspiring loyalty in should be communicated and employees and management ensures received in the same manner as good that they are committed to best news so that solutions can be practices. developed. ● Environmental concern: In a world ● Respect for laws: Ethical leadership where resources are limited, should include enforcing all local, ecosystems have been damaged by state, and federal laws. If there is a past practices, and the climate is legal gray area, leaders should err changing, it is of utmost importance on the side of legality rather than to be aware of and concerned about exploiting a gap. the environmental impacts a ● Responsibility: Promote ownership business has. All employees should be within an organization, allow encouraged to discover and report employees to be responsible for solutions for practices that can their work, and be accountable for add to damages already done. yours. Code of Corporate Governance for Publicly ● Transparency: Stakeholders are Listed Companies people with an interest in a business, A. The Board’s Governance such as shareholders, employees, Responsibilities the community a firm operates in, 1. Establishing A Competent Board and the family members of the ➢ Principle: The company should be employees. Without divulging trade headed by a competent, working secrets, companies should ensure board to foster the long-term information about their financials, success of the corporation, and price changes, hiring and firing to sustain its competitiveness practices are available to those and profitability in a manner interested in the business's success. consistent with its corporate ● Compassion: Employees, the objectives and the long-term community surrounding a business, best interests of its business partners, and customers shareholders and other should all be treated with concern stakeholders. for their well-being. ➢ Recommendation 1.1: The Board 2. Establishing Clear Roles and should be composed of responsibilities of the Board directors with a collective ➢ Principle: The fiduciary roles, working knowledge, experience responsibilities and or expertise that is relevant to accountabilities of the Board as the company’s industry/sector. provided under the law, the The Board should always ensure company’s articles and by-laws, that it has an appropriate mix and other legal of competence and expertise pronouncements and guidelines and that its members remain should be clearly made known to qualified for their positions all directors as well as to individually and collectively, to shareholders and other enable it to fulfill its roles and stakeholders. responsibilities and respond to ➢ Recommendation 2.2: The Board the needs of the organization should oversee the development based on the evolving business of and approve the company’s environment and strategic business objectives and direction. strategy, and monitor their ➢ Recommendation 1.2: The Board implementation, in order to should be composed of a sustain the company’s long- majority of non-executive term viability and strength. directors who possess the Senior management through the necessary qualifications to leadership of the CEO, prepares effectively participate and help the company’s business secure objective, independent strategy. The board, on the judgment on corporate affairs other hand, evaluates said and to substantiate proper business strategy in light of the checks and balances. prevailing economic, market, and ➢ Recommendation 1.6: The Board business conditions. should ensure that it is assisted 3. Establishing Board Committees in its duties by a Compliance ➢ Principle: Board committees Officer, who should have a rank should be set up to the extent of Senior Vice President or an possible to support the equivalent position with effective performance of the adequate stature and Board’s functions, particularly authority in the corporation. with respect to audit, risk The Compliance Officer should management, related party not be a member of the Board of transactions, and other key Directors and should annually corporate governance attend a training on corporate concerns, such as nomination governance. and remuneration. The composition, functions and responsibilities of all committees established should be contained in a publicly committee. At least one member available Committee Charter. of the committee must have ➢ Recommendation 3.2: The Board relevant thorough knowledge should establish an Audit and experience on risk and risk Committee to enhance its management. oversight capability over the 4. Fostering Board Commitment company’s financial reporting, ➢ Principle: To show full internal control system, commitment to the company, internal and external audit the directors should devote the processes, and compliance with time and attention necessary applicable laws and regulations. to properly and effectively The committee should be perform their duties and composed of at least three responsibilities, including appropriately qualified non- sufficient time to be familiar executive directors, the with the corporation’s business. majority of whom, including the ➢ Recommendation 4.2: The non- Chairman, should be independent. executive directors of the All of the members of the Board should concurrently committee must have relevant serve as directors to a background, knowledge, skills, maximum of five publicly listed and/or experience in the areas companies to ensure that they of accounting, auditing and have sufficient time to fully finance. The Chairman of the prepare for meetings, challenge Audit Committee should not be Management’s proposals/views, the chairman of the Board or of and oversee the long-term any other committees. strategy of the company. ➢ Recommendation 3.4: Subject to 5. Reinforcing Board Independence a corporation’s size, risk profile ➢ Principle: The board should and complexity of operations, endeavor to exercise an the Board should establish a objective and independent separate Board Risk Oversight judgment on all corporate Committee (BROC) that should be affairs. responsible for the oversight ➢ Recommendation 5.1: The Board of a company’s Enterprise Risk should have at least three Management system to ensure independent directors, or such its functionality and number as to constitute at effectiveness. The BROC should least one-third of the members be composed of at least three of the Board, whichever is members, the majority of whom higher. As defined in the Code, an should be independent independent director is a directors, including the person who is independent of Chairman. The Chairman should management and the controlling not be the Chairman of the shareholder, and is free from Board or of any other any business or other relationship could reasonably be professional and ethical perceived to, materially behavior, as well as articulate interfere with his/her exercise acceptable and unacceptable of independent judgement in conduct and practices in carrying out his/her internal and external dealings. responsibilities as a director. The Code should be properly Under the Revised Corporate disseminated to the Board, Code, the board of companies senior management and vested with public interest (e.g., employees. It should also be banks, pre-need companies, and disclosed and made available to insurance companies) shall have the public through the company independent directors website. constituting at least twenty 8. Enhancing Company Disclosures percent (20%) of such board. ➢ Principle: The company should 6. Assessing Board Performance establish corporate disclosure ➢ Principle: The best measure of policies and procedures that the Board’s effectiveness is are practical and in accordance through an assessment with best practices and process. The Board should regulatory expectations. regularly carry out evaluations ➢ Recommendation 8.1: The Board to appraise its performance as should establish corporate a body, and assess whether it disclosure policies and possesses the right mix of procedures to ensure a backgrounds and competencies. comprehensive, accurate, ➢ Recommendation 6.1: The Board reliable and timely report to should conduct an annual self- shareholders and other assessment of its stakeholders that give a fair performance, including the and complete picture of a performance of the Chairman, company’s financial condition, individual members and results and business committees. Every three years, operations. the assessment should be 9. Strengthening the External supported by an external Auditor’s Independent and facilitator. Improving Audit Quality 7. Strengthening Board Ethics ➢ Principle: The company should ➢ Principle: Members of the Board establish standards for the are duty-bound to apply high appropriate selection of an ethical standards, taking into external auditor, and exercise account the interests of all effective oversight of the same stakeholders. to strengthen the external ➢ Recommendation 7.1: The Board auditor’s independence and should adopt a Code of Business enhance audit quality. Conduct and Ethics, which would ➢ Recommendation 9.1: The Audit provide standards for Committee should have a robust process for approving and timely and accurate recommending the appointment, dissemination of public, material reappointment, removal, and and relevant information to its fees of the external auditor. The shareholders and other appointment, reappointment, investors. removal, and fees of the 12. Strengthening the Internal external auditor should be Control System and Enterprise recommended by the Audit Risk Management Framework Committee, approved by the ➢ Principle: To ensure the integrity, Board and ratified by the transparency and proper shareholders. For removal of governance in the conduct of its the external auditor, the affairs, the company should have reasons for removal or change a strong and effective internal should be disclosed to the control system and enterprise regulators and the public risk management framework. through the company website ➢ Recommendation 12.2: The and required disclosures. Company should have in place an 10. Increasing Focus on Nonfinancial independent internal audit and Sustainability Reporting function that provides an ➢ Principle: The company should independent and objective ensure that the material and assurance, and consulting reportable non-financial and services designed to add value sustainability issues are and improve the company's disclosed. operations. ➢ Sustainability Report – a report ➢ Recommendation 12.5: In prepared by an organization managing the company’s Risk about its economic, social, and Management System, the environmental impacts and company should have a Chief Risk sustainability performance. Officer (CRO), who is the ultimate 11. Promoting Access to Relevant champion of Enterprise Risk Information Management (ERM) and has ➢ Principle: The company should adequate authority, stature, maintain a comprehensive and resources and support to fulfill cost-efficient communication his/her responsibilities, subject channel for disseminating to a company’s size, risk profile relevant information. This and complexity of operations. channel is crucial for informed 13. Promoting Shareholder Rights decision-making by investors, ➢ Principle: The company should stakeholders and other treat all shareholders fairly and interested users. equitably, and also recognize, ➢ Recommendation 11.1: The protect and facilitate the company should include media and exercise of their rights. analysts’ briefings as channels of ➢ Recommendation 13.1: The Board communication to ensure the should ensure that basic shareholder rights are disclosed hotline system. Through this, a in the Manual on Corporate whistle-blower can report any Governance and on the company’s irregularity, fraud, or website. corruption, to the higher-ups, or 14. Respecting Shareholder Rights to a specific appropriate and Redress of Violation of those committee. Rights 16. Encouraging Sustainability and ➢ Principle: The rights of Social responsibility stakeholders established by law, ➢ Principle: The company should be by contractual relations and socially responsible in all its through voluntary commitments dealings with the communities must be respected. Where where it operates. It should stakeholders’ rights and/or ensure that its interactions interests are at stake, serve its environment and stakeholders should have the stakeholders in a positive and opportunity to obtain prompt progressive manner that is fully effective redress for the supportive of its violation of their rights. comprehensive and balanced 15. Encouraging Employees’ development. Participation ➢ Recommendation 16.1: The ➢ Principle: A mechanism for company should recognize and employee participation should be place an importance on the developed to create a symbiotic interdependence between environment, realize the business and society, and company’s goals and participate promote a mutually beneficial in its corporate governance relationship that allows the processes. company to grow its business, ➢ Recommendation 15.3: The Board while contributing to the should establish a suitable advancement of the society framework for whistleblowing where it operates. that allows employees to freely communicate their concerns about illegal or unethical practices, without fear of retaliation and to have direct access to an independent member of the Board or a unit created to handle whistleblowing concerns. The Board should be conscientious in establishing the framework, as well as in supervising and ensuring its enforcement. Many companies now implement a whistle-blower
Jane M. Fanning (Formerly Jane M. Husting) v. Joseph J. Conley, JR., As District Director of Internal Revenue For The District of Connecticut, 357 F.2d 37, 2d Cir. (1966)