9

Technology &
Livelihood Education
Computer Systems Servicing (CSS)
Quarter 1 – Module 4
Performing Computer Operations
(PCO)
-Plan and Prepare for Task to be
Undertaken

AIRs - LM
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Computer Systems Servicing 9
Quarter 1 - Module 4: Performing Computer Operations (PCO)-Plan and Prepare for Task to
be Undertaken
Second Edition, 2021

Copyright © 2021
La Union Schools Division
Region I

All rights reserved. No part of this module may be reproduced in any form without written
permission from the copyright owners.

Development Team of the Module

Author: Alexis Emmanuel M. Balagot

Editor: SDO La Union, Learning Resource Quality Assurance Team
Content Reviewer:
Language Reviewer: Ryan A. Cortez
Illustrator: Ernesto F. Ramos Jr.
Design and Layout: Silvestre C. Estorco III

Management Team:

Atty. Donato D. Balderas Jr.

Schools Division Superintendent
Vivian Luz S. Pagatpatan, PhD
Assistant Schools Division Superintendent
German E. Flora, PhD, CID Chief
Virgilio C. Boado, PhD, EPS in Charge of LRMS
Melba N. Paz, PhD, EPS in Charge of TLE
Michael Jason D. Morales, PDO II
Claire P. Toluyen, Librarian II

Printed in the Philippines by: _________________________

Department of Education – SDO La Union

Office Address: Flores St. Catbangen, San Fernando City, La Union
Telefax: 072 – 205 – 0046
Email Address: launion@deped.gov.ph

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 9
Computer Systems
Servicing
Quarter 1 – Module 4
Performing Computer Operations
(PCO)
-Plan and Prepare for Task to be
Undertaken

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Introductory Message
This Self-Learning Module (SLM) is prepared so that you, our dear learners,
can continue your studies and learn while at home. Activities, questions, directions,
exercises, and discussions are carefully stated for you to understand each lesson.

Each SLM is composed of different parts. Each part shall guide you step-by-
step as you discover and understand the lesson prepared for you.

Pre-tests are provided to measure your prior knowledge on lessons in each

SLM. This will tell you if you need to proceed on completing this module or if you
need to ask your facilitator or your teacher’s assistance for better understanding of
the lesson. At the end of each module, you need to answer the post-test to self-check
your learning. Answer keys are provided for each activity and test. We trust that you
will be honest in using these.

In addition to the material in the main text, Notes to the Teacher are also
provided to our facilitators and parents for strategies and reminders on how they can
best help you on your home-based learning.

Please use this module with care. Do not put unnecessary marks on any part
of this SLM. Use a separate sheet of paper in answering the exercises and tests. And
read the instructions carefully before performing each task.

If you have any questions in using this SLM or any difficulty in answering the
tasks in this module, do not hesitate to consult your teacher or facilitator.

Thank you.

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 Target

This module contains the knowledge and skills needed to perform computer
operations, specifically in planning and preparing for the tasks to be undertaken as
a pre – requisite in acquiring Computer Systems Servicing NC – II.

Learning Competency:

LO 1 – Plan and prepare for task to be undertaken

(TLE_IACSS912PCO-Ic-d-4)

After going through this module, you are expected to:

1. Identify tasks to be undertaken;

2. Discuss proper tool selection;
3. Explain safe use of tools and environmental safety and health program.

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 Jumpstart

ACTIVITY: IT’S COMPIC-ATED!

Directions: Below are pictures showing different tasks being done in a computer.
Describe each in one (1) sentence. Use a separate sheet of paper.

1 2

____________________________________ ____________________________________

3 4

____________________________________ ____________________________________

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Proper Tool Selection

A tool is a handheld device that aids in accomplishing a task. Tools range

from the traditional metal cutting part of a machine to an element of a computer
program that activates and controls a particular function.

Preparing the task to be undertaken includes proper tool selection.

1. How do you select the best tool for the job? First, know and understand in
detail the scope of work to be accomplished. Second, plan for the scope,
taking into account the sequence of tasks.

2. Selecting the best tool for each task requires training in the proper use of the
tools, field experience in their safe use, and following the manufacturer’s
guidance and instructions for that specific tool.

3. When obtaining the tool, all the associated tooling and consumable parts, as
recommended by the manufacturer, must be included. In addition, related
consumable parts must also be selected and used according to their
manufacturer’s instructions.

Hardware Tools

For every job, there is the right tool. Make sure you are familiar with the
correct use of each tool and that the correct tool is used for the current task. Skilled
use of tools makes the job less difficult and ensures that tasks are performed
properly and safely.

A toolkit should contain all the tools necessary to complete hardware repairs.
As you gain experience, you learn which tools to have available for different types of
jobs. Hardware tools are grouped into four (4) categories:

o Electro-Static Discharge (ESD) tools

o Hand tools
o Cleaning tools
o Diagnostic tools

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Electro-Static Discharge (ESD) tools

These tools help prevent the sudden flow of electricity to avoid damage to your
computer components and parts.

Anti-Static Strap – used to prevent ESD damage to

computer equipment.

Anti-Static Mat – used to stand on or place hardware on

to prevent static electricity from building up.

Anti-Static Spray – can be applied on floors, walls,

ceilings, tools, equipment, and work spaces to prevent
building up of ESD.

Hand Tools

Most tools used in the computer assembly process are small hand tools. A
hand tool is a device for performing work on a material or a physical system using
only hands. The hand tools can be manually used employing force, or electrically
powered, using electrical current.
Flat head screwdriver – is a hand tool used for
tightening and loosening slotted screws. It has a flat
wedge shape tip.

Philips head screwdriver – is a hand tool used for

tightening and loosing cross head screws. It has a head
with pointed edges in the shape of a cross.

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Torx screwdriver – is used for loosening or tightening
screws with a star-like depression on the top, a feature
that is mainly found on laptop.

Hex driver – is used to tighten nuts in the same way that

a screwdriver tightens screws. It is sometimes referred to
as a nut driver.

Needle-nose plier – or also known as long-nose pliers. It

is used to hold small parts.

Wire cutter – is used to strip and cut wires.

Tweezer – is a hand tool used for picking up objects too

small to be easily handled with human hands.

Part retriever – is used to retrieve parts from locations

that are too small for your hand to fit.

Flashlight – is used to light up areas that you cannot see

well.

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Cleaning Tools

Having the appropriate cleaning tools is essential when maintaining and

repairing computers. Using the appropriate cleaning tools helps ensure that
computer components are not damaged during cleaning. Cleaning tools include the
following:

Lint-free cloth – is a special type of cleaning cloth that

wipes off dust and other types of unwanted elements
from computer parts without scratching or leaving debris
on them.

Computer Duster – softly brushes away dust from

computer parts. This is commonly used for cleaning
computer keyboards.

Compressed Air – is a product used for cleaning or

dusting electronic equipment and other sensitive devices
that cannot be cleansed using water. It also blows away
dust and debris from different computer parts without
touching the components.

Cable ties – are used to organize all kinds of cables, like

those used with a computer, an entertainment system, or
in a network.

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 Parts organizer – is a type of storage box featuring small
compartments for sorting components like screws, nails,
bolts, washers, etc.

Diagnostic Tools

These tools are used to test and diagnose equipment. Diagnostic tools include
the following:

Multimeter – is a device that can take many types of

measurements. It is used to test the integrity of circuits
and the quality of electricity in computer components.

Loopback Adapters – are used to test the functionality

of computer ports.

Toner Probe – is a two-part tool. The toner part is

connected to a cable at one end using specific adapters,
such as an RJ-45, coaxial, or metal clips. The toner
generates a tone that travels the length of the cable. The
probe part traces the cable. When the probe is in near
proximity to the cable to which the toner is attached, the
tone can be heard through a speaker in the probe.

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Safe Use of Tools

Hand tools are extensions of our hands. Once selected, use the tool for the
purpose for which it was designed. Not all tools come with detailed instructions, but
there are those that do spell out the safety “Do’s and Don’ts” for safety. If there are
set-up or use options, operator judgment must always be based on what is the safest
way to use the tool.

Environmental Safety and Health Program requires the following:

• Ensure that all workers are properly trained in the safe use of hand tools.
• Always provide training on how to choose the right tool for the job, how to
correctly use each tool, and how to identify when tools need repair.
• All tools must be kept in good condition with regular maintenance.
• Select the right tool to be used for the job. Substitute tool increases the
chance of having an accident.
• The right protective equipment for the tool and activity to be used.
• Only operate tools according to manufacturer’s instruction.
• Inspect tools for defects before use. Replace or repair defective tools.
• Keep cutting tools sharp and cover sharp edges with a suitable covering to
protect the tool and to prevent injuries from unintended contact.
• Store tools properly when not in use.
• Use good quality tools.
• Keep the work environment clean and tidy to avoid clutter which may cause
accidents.

Things to avoid when using hand tools:

• Do not use tools for jobs or tasks that are not intended to.
• Do not apply excessive force or pressure on tools.
• Do not cut towards yourself when using cutting tools.
• Do not hold the stock in the palm of your hand when using a cutting tool or a
screwdriver. Always lay it on a workbench or in a vice.
• Do not wear bulky gloves to operate hand tools.
• Do not throw tools. Hand them, handle first, directly to other workers.
• Do not carry a sharp tool in your pocket.
• Do not use tools during electrical work unless they are designed for electrical
work (e.g., properly insulated).
• Do not leave tools lying around on elevated structures as they may be bumped
and fall.

Occupational Health and Safety Policies and Procedures

Occupational Health and Safety (OHS) Policy - An Information and communication

technology (ICT) student should know how to behave when working in the computer
laboratory, as well as implement a safe way of accomplishing every task. Safety

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practices should be learned early and always adhere to when working with any
electrical and electronic device, including personal computers and its peripherals.
This is for your protection as well as for the people working with you, and for the
devices that you are using. The basis for this process begins with Occupational
Health and Safety Policies.

Occupational health and safety (OHS) is a planned system of working to

prevent illness and injury where you work by recognizing and identifying hazards
and risks. Health and safety procedures are the responsibility of all persons in the
computer and technology industries. You must identify the hazards where you are
working and decide how dangerous they are. Eliminate the hazard or modify the risk
that it presents.

Occupational Health and Safety Standards

Each student has a responsibility to their colleagues and their organization to report
and act upon any potential workplace hazard. Students need to be aware of the types
of hazards that are possibly present in their work environment.

Procedures

1. Identify the hazard.

2. Clear the area close to the hazard.

3. Partition the hazard off or clearly identify the area to protect other people from
harm.

4. If the hazard is easily and safely cleared, then do so.

If not…

5. Report the hazard to the appropriate person (such as teacher in charge, principal,
etc.) to obtain assistance.

6. Following clearing of the hazard, fill out the correct documentation to assist in
identifying improved practice to reduce further incidence of hazards. All hazards
must be reported using Accidental Report form. This enables us to track the
kinds of hazards we have in our workplace, and take action where necessary to
make it safer for all students and clients.

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Accident Reports

Forms are used to give specific details with regards to accidents that happened
in the laboratory during experiments.

Accident reports contain the following details:

✓ Name of the person injured

✓ Date and time of accident
✓ Type of injury
✓ First aid given
✓ Action taken to prevent further accidents

Accident Report Sample Form

Form No: Accident Report Form Date:

Room:
Name: Grade Level/Section:
Type of Injury Cause of Injury Remedy

Hazardous Substances

If the workplace hazard appears to be dangerous to staff and clients and

professional assistance is required:

A. Call the supervisor or manager and advise them of the problem and the urgency
of the matter.

B. Depending on the risk, it may be called as an evacuation.

C. Follow the evacuation procedure.

D. The supervisor or manager will call in the fire brigade or specialized personnel
who will deal with the spill.

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Fire Exits

All fire exits should be kept clear of obstacles. All students have a
responsibility to make sure that chairs, empty boxes or any other type of obstacle
are not placed in or near fire exit doorways.

All corridors also need to have equipment stored on one side only to ensure
that in the event of an emergency there is a clear exit.

Fire Safety Procedure

Each work area has a designated fire warden, who in the event of a fire will
take charge. They are recognized by the wearing of a red hard hat.

If you find the fire:

✓ Assess the danger prior to doing anything.

✓ If it is safe to move, assist anyone in the vicinity of the fire away from danger.
✓ If it is possible, close the door to the fire area.
✓ Call for assistance. Verbally call FIRE, FIRE, in a loud and clear voice.
✓ Break the glass section of the fire alert call point.
✓ Call the switch; ensure you know where the fire is, any other details that may
be of assistance to the fire brigade. Details could be size of the fire, cause or
type of fire, any people hurt or trapped, has anyone tried to put it out.
✓ If safe to do so, attack the fire with the correct extinguisher or fire hose.

If the designated fire officer is not present, someone quickly needs to take
responsibility and:
1. Locate the source of the fire.
2. Locate any people.
3. Remove all people from the building.
4. Once outside do a head count.
5. Notify the authorities.

Personal Safety While Working with Computers

Computer equipment can be dangerous, and you or others can be injured or

even killed if you don’t follow proper safety guidelines when working with PC’s. The
following are some precautionary measures to take before working with any
computer equipment:

• Wear shoes with non-conductive rubber soles to help reduce the chance of
being shocked or seriously injured in an electrical accident.
• Do not work on components that are plugged into their power source.
• Do not remove expansion cards from a computer when it is turned on.
• Remove jewelries when working inside any computer-related equipment.
• Be sure not to mix electronic components and water.

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Task Identification

It is a process of identifying what is known, what is needed, what problems might

occur, and who will be the right person for the task.

Planning Stage:

1. Assess yourself to see if you have prior knowledge related to the task.

2. Ask other members/co-workers what they know about the task.

3. Identify what is needed (information, tools, and materials) in accordance with

the required output.
a. List down all the information needed in accomplishing the task.
b. List down all the tools and materials needed.

4. Think of possible problems that might occur through the process and think of
ways to overcome these problems.
a. List down possible problems that might occur.
b. List down possible solutions to the problem.

5. Assign the task to a member/co-worker that is most qualified to do the job.

Preparing Stage

1. Prepare yourself and gather all your prior knowledge related to the given task.
a. Mentally, you should be ready. Presence of mind is important in working
with computer.
b. Physically you are fit to do the job.

2. Familiarize yourself with the workplace. Make sure it is neat and conducive
to the task given.
a. Know your work area/workspace.
b. Know where the cabinets for the tools, materials, and equipment.
c. Make sure your workspace is clean, in order, for you to work productively
and safely.

3. Prepare the tools, materials, and equipment needed in accordance with the
given task.
a. Make a list of materials, tools, and equipment.
b. Gather all the necessary tools, materials and equipment needed.

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Task Identification Sample Form:

TASK IDENTIFICATION

Date: _____________________
Work Area: ________________________________ Work Area Supervisor: ______________

Task Frequency Days Person Time

Description Responsible Needed to
Complete
Sun M T W Th F Sat the Task

The parts of the task identification form are as follows:

1. Date – Write the date you accomplished the form (month, day, and year).
2. Name of the Work Area – Write the area you were assigned to work in.
3. Name of the Work Area Supervisor – Write the name of the immediate
supervisor in your work area/workplace.
4. Task Description – Write a brief description of the nature of your
work/task.
5. Frequency – Write how often you are doing the task.
6. Days of the Week – Check the day/s that the worker has been doing the
task.
7. Person Responsible – Write the name of the person assigned in the task.
8. Time Needed to Complete the task – Write the specific Date (month, day,
and year) needed to complete the task and meet the required output.

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 Explore

ACTIVITY – SITUATIONAL AWARENESS

DIRECTIONS: Read the following situations and write your ideas on how to solve the
problems encountered. Each of the scenarios has a score of (5) points. Write your
answer on a separate sheet of paper.

Scenario Solution to the Problem/Tool to be

Used

1. Andi had difficulty removing the

screw inside the system unit. He
tried to force it, and suddenly he
heard a cracking sound. When he
looked at it, he saw that the screw
was loose thread, and there was
also a small crack in the
motherboard. What do you think
he could have done best to avoid
such an incident?

2. Kurt is currently disassembling the

System Unit. Because his
workplace was dark, he didn't
realize that he had cut a wire inside
of it. What was the best thing he
could have done to prevent this
from happening?

3. Ramon was just entering his

workplace when he unexpectedly
slipped because he stepped on a
scattered screw on the floor. He
sustained a fractured hand and
was taken to the nearest hospital
for treatment. What do you think
was the company’s shortcoming
that made this happen?

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 Deepen

Make a chart of the different hazards observed in your location. List down the
identified hazards and formulate best solutions. Use a separate sheet of paper. (20
points)

You will be graded based on the given rubrics:

Completeness - 5 points
Severity of the identified hazard - 5 points
Critical-thinking in applying solution
to the hazard - 10 points
__________________________________________________________
Total - 20 points

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 Gauge

Post-Test
Directions: Read each item carefully. Choose the letter of the correct answer and
write it on a separate sheet of paper.
1. Why does observing Occupational Health and Safety (OHS) important in the
workplace?
A. It decreases an employee’s productivity
B. It increases injury and illness in the workplace
C. It reduces the cost of injury and worker’s compensation
D. All of the above
2. Which type of workplace hazard is concerned about the harm in muco-skeletal
system?
A. Biological B. Chemical
C. Ergonomic D. Physical
3. What does PPE stand for?
A. Private Protective Equipment
B. Private Protection Equipment
C. Personal Protective Equipment
D. Personal Protection Equipment
4. Lex Corporation imposes stricter rules on its employees going to work by observing
health protocols. Which of the following types of hazards is highly
prioritized?
A. Biological B. Chemical
C. Ergonomic D. Physical
5. If you want to convey the most severe type of hazards, which word would you
use?
A. Caution B.Danger
C. Notice D. Warning
6. Which of the following is NOT a chemical-related health hazard?
A. Carcinogenicity B. Reactivity
C. Corrosivity D. Toxicity
7. Which of these are risks?
A. Diseases
B. Tripping
C. Bitten/Scratched
D. All of the above
8. Which of the following should be used to protect the computer from power or
electric surge?
A. AVR B. ESD C. PPE D. USB
9. Health, safety, and security procedures are those measures that specifically relate
to maintaining health, safety and security in the workplace.
A. True B. False
10. If First Aid is incorrectly applied could result to any of the following disasters.
A. Death B. Long hospitalization
C. Temporary and permanent D. All of these
disability

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References

Department of Education. Information and Communications Technology: Learning

Material for Computer Hardware Servicing, 2013

https://www.youtube.com/watch?v=df0XejRNfl0

http://gbs.rf.gd/2020/06/26/occupational-health-and-safety-policies-and-
procedures/#more-91

https://www.slideserve.com/ishi/chapter-2-computer-operations

https://www.ciscopress.com/articles/article.asp?p=2086239&seqNum=7

https://prezi.com/voqudhlcregn/plans-and-prepared-task-to-be-
undertaken/?frame=675a236cef5d21ae36b19ef248d22150f968dc1d

https://pdfcoffee.com/session-planperforming-computer-operations-pdf-free.html

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 For inquiries or feedback, please write or call:

Department of Education – SDO La Union

Curriclum Implementation Division
Learning Resource Management Section
Flores St. Catbangen, San Fernando City La Union 2500
Telephone: (072) 607 - 8127
Telefax: (072) 205 - 0046
Email Address:
launion@deped.gov.ph
lrm.launion@deped.gov.ph

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