MODULE 4

CHARACTER FORMATION WITH DECISION MAKING

DECISION
MAKING
Decision-making
is the action of thinking through a process and
coming to a consensus, either personal, or
collaborative, and following through with that
action.
stakeholders, who are the
individuals or groups who
are affected by the
organization (i.e. employees,
vendors, customers, and
shareholders)
One thing to be aware of as a leader within an
organization is that decision-making is a process.

The Right Correct Answer The Right Ethical Answer

•Finding the best positive
•Finding the best answer out of impact in the answers.
a set of options

•Being cognizant that the

•Often the correct answer does answer will have an effect on
not apply to everyone. the organization.

•Sometimes it is not clear what •Through strong ethical

the best answer is. consideration, a viable choice
may emerge.
Decision-making can come in many forms. It
usually depends on the manager.
there are managerial decisions that are found within organizations:
Structured Problems – familiar, straightforward, and clear with
respect to information needs. This can be closely related to a
bureaucratic or scientific management theory.
Unstructured Problems – New or unusual situations full of
ambiguities and information disfluencies. With ambiguity comes an
understanding, either substantiated or unsubstantiated, and relates
closely to a behavioural theory.
Crisis Decisions – An unexpected problem can lead to disaster if not
resolved quickly and appropriately. In a crisis, perhaps a more
bureaucratic, autocratic approach will be needed to alleviate harms
quickly and efficiently.
Delegating is the use of other individuals, in a collaborative
nature, to handle tasks that have initially been brought to the
leader.
Delegation is important to finding the right decisions within the
organization.
Experience and knowledge of tasks
Autonomy and accountability of the subordinates
These factors are paramount, because in order to delegate, there must be a
return to the decision-making process and review of any challenges there
might be when doing a task that was delegated.