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Research Proposal
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1.2MANAGEMENT PROBLEM:
1.21. RATIONALE OF THE STUDY:
This study focuses upon the change in the system of trading by implementation of technology
and impact upon the customer who are availing online service of trading.
Another purpose was to know, whether the customer are satisfied with the provided service that
are being served online.
Another purpose was to know, whether the customer are satisfied with the provided service that
are being served online.
1.3REVIEW OF LITERATURE:
Walia N. and Kumar R. (2012) Research report examined the investors’ preference for
traditional trading and online trading, investor’s perception on Online trading & comparing
current usage of online trading and offline trading. This study reveals that out of every 100
investors only 28 trade online, which points out a question as why investors were not able to
realize the importance of technology in stock trading. The major findings of the study are the
Indian investors are more conservative, they do not change brokers for trading, whereas net
traders are more comfortable with online trading for its transparency and complete control of the
terminal.
Rebecca Davies and Stuart Cunningham(2012) this works ties together existing literature
relating to the function and contribution of eBay and online trading, discussing them in a
cohesive, meta-analytic fashion. To further increase knowledge in the field, two studies have
been undertaken to present a view of current online trading practices in the United Kingdom
(UK). Data was collected by conducting online questionnaires and performing interviews using
the Repertory Grid Technique. This method has its roots in Personal Construct Psychology and
allows for the expression of participants’ perceptions and preferences in their own terms or
personal constructs.
Jaiswal M., Vashist D. and Kumar A (2009) traces the growth of online trading from the year
2000 using statistics on volume of online trading, number of e-bookings firms, brokerages and
demographic patterns. Online trading has dramatically changed the way stock business has been
conducted over the years.
1.4GAP IDENTIFICATION:
With the evaluation of trading & technology with it, the understanding of trading for the
customer has also gone to another level.
The purpose of the study was to know, what perception does the customer hold regarding, online
trading. Another purpose was to know, whether the customers are satisfied with the online
service of trading and what are the other features they need or what kind of improvement they
need in their digital DEMAT account.
2. RESEARCH METHODOLOGY:
The research methodology defines what the activity of research is, how to proceed, how to
measure progress, and what constitutes success. It provides us an advancement of wealth of
human knowledge, tools of the trade to carry out research, tools to look at things in life
objectively; develops a critical and scientific attitude, disciplined thinking to observe objectively
(scientific deduction and inductive thinking); skills of research particularly in the ‘age of
information’. Also it defines the way in which the data are collected in a research project. In this
paper it presents one components of the research methodology from a real project; the theoretical
design and framework respectively
Sampling:
Sampling Technique – Convenient sampling techniques
Sample size – 50
Sampling Area – All over India
3. SCHEDULE OF ACTIVITIES