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ARTICLE
Kat Boogaard
Writer, Culture Amp
Today’s workplace environment is as intense as it's ever been. On one hand, workers are
more distracted than ever with email and other communication apps, and time and
attention are at a premium.
And on the other hand, organizations are also dealing with the unprecedented event now
known as “The Great Resignation,” with employees leaving en masse for greener
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pastures. Companies are fighting tooth and nail to engage and retain employees while
also ensuring people stay as productive as possible. It’s a tall order.
One of the most important factors affecting employee engagement levels is the potential
for career development. In fact, our People Scientists found that lack of career growth is
one of the top three reasons employees leave a company. People want to know that their
hard work contributes to something – including the opportunity for advancement within
their own careers.
Skills learning (which is, quite literally, the opportunity to pick up and hone skills that are
relevant to their careers) is critical to employee development and, by extension, em-
ployee engagement. And in today’s environment, the best way to approach this type of
learning is by building it right into the daily workflows of your employees.
By making knowledge readily accessible, you increase the chances that people will take
advantage of it. Put the information employees need – from tutorials and procedures to
historical data and industry news – at their fingertips.
·
Some of the ways you can prioritize this type of knowledge sharing include:
A usable company wiki: Having a “single source of truth” for information that
employees might need for their jobs is important. Make this company-wide so that
employees from different departments have access to the same information. It
If your employees are struggling to set aside time for learning, they might be less likely to
engage with these time-intensive approaches. If time is at a serious premium in your
organization, your people may even come to resent the learning materials or view them
as a burden – and that’s the opposite of what you want.
Instead, try a format that can be easily woven into their day, such as audio. Many
employees like to listen to music or podcasts while they work. While these can be
distracting from deep work, the reality is that not all of our tasks require that much
thought. Podcasts, like the Culture First podcast, can be a great way to keep workers
engaged during routine, repetitive tasks. Consider creating or providing brief podcast-
style audio content that workers can listen to while they perform these more mundane
tasks.
Infographics are another often-overlooked format that is quick to read and digest.
They're perfect for sharing quick tutorials or how-to information. Best of all, they’re easily
filed for quick reference in the future.
·
the right direction:
Encourage people to ask questions about everything: If there’s something they don’t
know or don’t understand, they should ask! New product features, tactics used during
successful negotiations, how to give constructive feedback on presentations –
everything is fair game. Remind people that there are no wrong questions in order to
Leverage employee development and learning tools. When it comes to learning and
development, you can’t wing it. A tool like Culture Amp’s Skills Coach can help you
build learning in the flow of work using behavioral science and spaced repetition. Plus,
each exercise takes only two minutes and is delivered daily with nudges via Slack. This
allows employees to find pockets of time in their busy schedules to complete the
course at their own pace.
Great tools don’t just make learning easier – they encourage employees to actively
engage in developing their skills. At the end of the day, your learning initiatives are
only valuable if people make use of them.
By embedding learning in the flow of work, the benefits will flow out beyond the
individual to elevate the entire organization.
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