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Inf10003 AssianMINT 1

Qu Should
Anytransition all banking services online

Pest Analysis t fortransitionto a line services against


transition

Political Social

This exercise is about

capturing the macro political


social economic and technological
factors that affect the attractiveness

of transitioning Hwy's banking services


on line

Economic Technological
Political
Government
policy
allow more international banks tooffer
retailservices
large as in indian andpakistani
communitiesin Australia
ve
Allowingchineseindian Pakistani
banks inAustraliacouldinfluence
ChineseIndian Pakistanipeopleto
move theirmoneyout
ofAnybank
Government Regulation what macro politicalfactors are
relevanthere
Australian govtcouldmakeit more
difficultforpeople to transactelectronically
e
g proof ofpermanent
residence
passport tax Eff transactors
veCustomers
mayprefer
credit
institutions over banks if Hos
govtincreases reulation over Eft
transactions

GovernmentTaxation
ve Govt taxation on Eft transactions
raises
ve Govt raises taxation on Eft transactions based
on transaction limits
es 211 limit soo

volumelimit 300 tens


7month
per quarter
whatmacro economicfactors are relevant
here
Economic
Accessto alternative paymentsystems
e blockchain
g
Greateracceptance and access to
alternative paymentsystems could lead to
an reduced demand for online banking
payments
services

Globalisatin Australian economy and ability


f
Australian consumers to access goods and services of
internationally mayencourageAnycustomers to chase offshore
institutions over AustralianBanks
Any
Movement
of money awayfrom
banks in search
higher returns of
investment in physicalassets realestate
collectables precious metals

Social
0 blockchain basedpayments
Increasing acceptance
systems
of
Perception that banks are no longernecessary
essential to fund life cycle requirements
house car
holiday education incl
tertiaryeducation
What are the macro
socialfactors relevanthere
Perception that the GreatAustralian
Dream is no longerhomeownership

people prefer to rent lease


Perceptionthat banks are no
longer critical
for milestone events across lifecycle
what are the Technological
macro
technological factors Access to infrastructure and
relevant here t applicationsforpayments
credit services means that third parties
non institutions
bank are to
able online
offer banking
services

Improved usability of online bankingplatforms services


makes online banking attractive to customers

t Pervasiveness web basedservices people no longer


suspicious or ofcautious about transacting on line

Hey TAKEAWAY Based on THE ABOVE PEST ANAysis Any


SHOULD n
Qu 2 Swot Analysis

Strengths Weaknesses

Opportunities Threats

Strengths

Existing expertise in
a line
banking
Existing technology capability
Existing cybersecurity capability

Weaknesses

Legacy environment banking platform


are

mainframe is so yrs old Called Hogan


Significant number ofstaffemployed to support
branchnetwork will be moved on restructuring
will costmillions potential resistance
211

Technology for retail branch network is a

sunk investment he wontget anythingfor it


opportunities
access to largercustomer pod nationally internationally
potential improvement in operationalcosts
reduced overheads

Threats

cybersecurity

Regulatory breaches
Competition from other banks onlinemodel is
replicable

BASED ON THE ABOVE SWOT AN


KEYTHESWAY Sys
is

Any Stow
Qu 3 Porter'sFive forces

keep in mind
How CAN control THE Neastive
Any potential
IMPACT THAT CUSTOMERS AND CAN HAVE
SUPPLIERS
ON A TAN SIT ON TO AN ONLINE BUSINESS MODEL

How CAN Reboot THE likelihood


Any Mitiate e

AND
IMPACT Of THE THEFT OF NEW ENTRANTS

OTHER BANKS AND CREDIT FINANCE COMPANIES

AND SUBSTITUTE ONLINE BANKING


Paso CTS

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