Efficiently (hiệu suất)

Effectively( hiệu quả)

1. An introduction to management
2. Level of management
 Top
 Middle
 First-line managers: supervise and coordinate the activities of
operating employment
3. Managing in different areas of the Organization
 Marketing
 Financial
 Operation
 Human resources
 Administrative
 P
4. The management process
- Planning and decision making
 Organizing
 Leading
 Controlling
5. Fundamental management skills
- Technical skills: necessary to accomplish
- Interpersonal skills: ability to communicate
- Conceptual skills: ability to think in the abstract
- Diagnostic skills: ability to visualize the most appropriate
- Communication skills: effectively convey ideas and information
to others, confirm
- Decision-making skills: define problem and opportunities course
ò action to solve problem
- Time management skills:
 Do: cần làm ngay và quan trọng
 Plan: ko cần làm ngay nhưng quan trọng
 Delegate: cần làm ngay nhưng ko quan trọng
 Eliminate: ko cần làm ngay, ko quan trọng
 Ví dụ: mai có bài thuyết trình, cần luyện tập(D), đến giờ nấu
cơm(de), muốn lêm fb xem status cuản bạn bè(El)
- Fundamental management skills:
 Technical
 Conceptual
 Communication
 Time management
 Decision making
 Diagnostic
 Interpersonal
- The important of theory and history
- Historical context of management
 Rebert owen: recogmized of human resources, personal
welfare of workers
 Charles babbage: efficient, app mathematics to
management problems
- Management perspectives:
 Classical:
 Behavioral
 Quantitive

My own perceptions:
Quadrant 1: studying in FPT, learn at LUK, fun
Quadrant 2: we are afraid of something