Professional Documents
Culture Documents
Technology and
Livelihood Education
Grade 9 - Housekeeping
Quater 1 Week 1
Technology and Livelihood Education– Grade 9
Quarter 1 – Week 1 Activity Sheets
First Edition, 2020
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Technology and
Livelihood Education
Grade 9 - Housekeeping
Quarter 1 Week 1
A Activity Sheets
Republic of the Philippines
Department of Education
Region XI
Division of Davao del Sur
Gearing Up
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L=Complimentary local transportation shuttle (as available)
M=No maid service
N=Complimentary daily newspaper
NRHP=National Register of Historic Places
O=Only accommodations are shared baths
P=Indoor Pool
Q=Evening Snacks
R=Reserved rooms for NWAV 24
S=Some accommodations are for shared baths
T=Complimentary afternoon tea
U=Complimentary center city shuttle service
V=Valet parking available
W=Complimentary wine and cheese
WD=Washer/dryer available
X=Free
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Damage to Property The guest will be held responsible
for any loss or damage to the
hotel property caused by
themselves, their guests or any
person for whom they are
responsible.
Getting Better
At this point, you have already known about the hotel codes, rules and
regulations. To understand more about the learning skills and concept of the
activity. Please answer the self-check exercise.
Write inside the tables about the agreements between the guest and
hotel in order to make their stay as pleasant as possible.
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Gaining Mastery
ACTIVITY 1.1
“DISCUSS IT!”
Direction: In a paragraph form, write and explain the importance of hotel codes,
rules and regulations. The scoring rubric below will be basis of evaluating your
output.
Scoring Rubrics
Criteria Percentage
Content 5%
Organization 2.5 %
Delivery 2.5 %
TOTAL 10%
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What I Need to Remember
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Answer Key
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Republic of the Philippines
Department of Education
Region XI
Division of Davao del Sur
Gearing Up
INTRAPERSONAL SKILLS
Another word, one that is becoming a popular term these days, is Emotional
Intelligence. Emotional Intelligence is the ability to understand and manage your
emotional life, which in turn will affect the life of others around you.
1. Leadership Skills
2. Public Presentation
3. Communication
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4. Knowing my Myself
5. Emotional Health
6. Gender Skills
7. Physical Health
8. Purity Issues
9. Self-Management
INTERPERSONAL SKILLS
1. Self confidence
2. Positive attitude
3. Communication
4. Team player
5. Time Management Skills
6. Coping with pressure
7. Flexibility
8. Ability to accept constructive feedback
9. Strong Work Ethic
1. Organization.
2. Communication
3. Laundry Skills
4. Honesty
5. Attention to Detail
6. Active Listening
7. Flexibility
8. Reliability
9. Cleaning
10. Cleaning Tools
11. Hardworking
12. Caring
13. Trustworthiness
14. Self-Control
15. Innovation
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Getting Better
At this point, you have already known about the different Interpersonal and
Intrapersonal Skills. To understand more about the learning skills and concept of
the activity. Please answer the self-check exercise below.
A. Explanation
B. MATCHING TYPE
Direction. Match the item in Column A with those in Column B. Write the correct
letter in your answer sheet.
Column A Column B
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_______8. Housekeeper can wash and iron
many cloths, sheets and towel on a daily
basis.
_______9.Housekeepers needs the ability
to use certain tools such as mops and
vacuum cleaners in cleaning guest room.
_______10.The housekeeping job requires
that housekeepers become creative.
Gaining Mastery
ACTIVITY 1.2
“ LET ME EXPLAIN”
Direction: Write and explain briefly in a paragraph form the following
Interpersonal and Intrapersonal Skills of a good housekeeper. The teacher will
evaluate the output using the scoring rubrics.
Positive Attitude
Leadership Skills
Flexibility
Communication
Criteria Percentage
Content 10 %
Delivery 5%
Creativity 5%
TOTAL 20 %
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What I Need to Remember
There are two different skills of a good housekeeper. These are the
Interpersonal Skills and Intrapersonal skills. The Interpersonal Skills relate
to a person’s “EQ” (Emotional Intelligence Quotient). This is the cluster of
personality traits, social graces, communication, language, personal habits,
friendliness, and optimism that characterizes our relationships with other
people where as the Intrapersonal skills is to do with self.
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Answer Key
Self-Check 1.2
A. Explanation
B. Matching Type
1. d Interpersonal
2. f. Communication
3. b. Time Management Skills
4. g. Intrapersonal Skills
5. h. Self-management
6. j. Housekeeper
7. i. Organization
8. e. Laundry skills
9. a. Cleaning tools
10. c. Innovation
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Republic of the Philippines
Department of Education
Region XI
Division of Davao del Sur
Title of the Activity 1.3 “Please, list down and describe me!”
Learning Competency 1.3: List down and describe the basic functions of each
personnel in the housekeeping department. (TLE_HEHK9-12HS-Ia-e-1)
What I Need to Do
This activity covers the basic functions of each personnel in
the housekeeping department. In answering the self-check
exercise, you may write it on the given space provided. You may
also use scoring rubrics for the evaluation of your activity output.
Gearing Up
Please read and understand the information below.
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- Responsible for performing mini-bar installation, listing, replenishing,
inventory-taking, stocking, requisitioning, and other related functions
VI. Houseman
Basic Function: Responsible for the upkeep and maintenance of cleanliness
and orderliness in public areas assigned to him.
VII. Powder Girl
Basic Function: Responsible for the cleaning, care and maintenance of ladies
comfort rooms and locker rooms.
VIII. Gardener and Ground Maintenance Crew
Basic Function: Responsible for maintaining the grounds including plants and
landscape.
IX. Pest Control Technician
Basic Function: Attends to the prevention and control of pests through
preventive and corrective techniques.
Getting Better
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smooth and efficient flow of operations in
the_______________; sees to it that housekeeping
maintenance is carried out in accordance with prescribed
standards and policies.
9. Gardener and Ground Maintenance Crew is responsible for
maintaining the grounds including plants and__________.
10.A ___________ is a cleaning worker who is employed either
in a private home or in a commercial environment like
hotel.
Gaining Mastery
Content 2%
Delivery 1.5%
Creativity 1.5%
TOTAL 5%
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What I Need to Remember
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Answer Key
Self-Check 1.3
1. Cleanliness
2. Guestrooms
3. Prevention
4. Ladies
5. Minibar Runner/ Attendant
6. Public area
7. Room Maintenance Supervisor
8. Housekeeping Department
9. Landscape
10.Housekeeper
Activity 1.3
Please refer to the scoring rubrics
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Republic of the Philippines
Department of Education
Region XI
Division of Davao del Sur
Learning Competency 1.4: Discuss nature and scope of guestroom cleaning, care
and maintenance (TLE_HEHK9- 12HS-Ia-e-1)
What I Need to Do
This activity covers the discussion of nature and scope of guest cleaning, care
and maintenance. To answer the self-check exercise, you may use the given space
provided and scoring rubrics for the assessment of the activity.
Gearing Up
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Offices
Stairways
Windows
Stores, concessionaire shops
Grounds
Linen and Laundry area.
It does not include the kitchen and dining areas since these are handled by the
Food and Beverage Section.
Housekeeping job in commercial establishments is more complex to manage
as compared to domestic housekeeping. With a lot of guests to attend to,
housekeeping responsibilities have to be distributed to several sections of the
housekeeping department. One section attends to the maintenance of guestrooms;
another to public areas while separate one takes care of efforts have to be well
coordinated among the various sections to ensure efficient housekeeping
maintenance.
SCOPE OF HOUSEKEEPING MAINTENANCE
The responsibilities of the housekeeping Department include the following:
1. Guestroom Maintenance
a. Maintaining the cleanliness and orderliness in the guestrooms
b. Furnishing the room with the necessary amenities and supplies such
as bed, linens , appliances, etc.,
c. Attending to service request of house guests
d. Keeping the area free of safety hazards.
2. Maintenance of Public Areas
a. Maintaining the cleanliness and orderliness in all public areas which
include lobby, corridors
b. Maintaining and up keeping the surroundings of the building by
keeping it clean and free of liters.
c. Maintaining an attractive landscape to enhance eye appeal.
d. Keeping the public areas free of safety hazards
e. Undertaking minor repair like busted bulbs, broken furniture, etc.
3. Maintenance of Linen/Laundry Service
a. Collecting and delivering laundry items for house guests or in house
occupants.
b. Washing drying, ironing guest laundry as well as linens used in
banquet functions, food service and guestrooms
c. Mending service
4. Washing, Issuance, Repair and Inventory of Employee’s uniforms
5. Installation, cleaning and Maintenance of Fixtures and Facilities like
furniture and appliances.
6. Provision of special services like babysitting, polishing shoes, etc.
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Getting Better
Direction: Answer the following statement TRUE or FALSE. Write your answer on
the space provided.
_________1. Housekeeping job in commercial establishments is more complex to
manage as compared to domestic housekeeping.
________2. Guestroom Maintenance shall keep the area free from hazard.
________3. Hallways and corridors are belongs to Institutional Housekeeping.
________4. Domestic Housekeeping is refers to housekeeping maintenance in a
house.
________5. Maintaining an attractive landscape is not an example of public areas
maintenance.
________6. Public areas maintenance is an example of mending service.
________7. Attending to service request of house guests is an example of guest room
maintenance.
________8. Washing guest clothes is a job of hotel worker.
________9. Repair of uniform of the employees is not a part of housekeeping.
________10. Public areas includes carport.
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Gaining Mastery
ACTIVITY 1.4
STORY WRITE -UP
Criteria Percentage
Content 5%
Organization 2.5 %
Delivery 2.5 %
TOTAL 10%
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What I Need to Remember
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Answer Key
Self-Check 1.4
1. TRUE
2. TRUE
3. TRUE
4. TRUE
5. FALSE
6. FALSE
7. TRUE
8. TRUE
9. FALSE
10. TRUE
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