FW Series – firmware upgrade guide v2.

EasyIO FW Series
Firmware Upgrade guide

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FW Series – firmware upgrade guide v2.0

Document Change Log

12th August 2017

Document created.

th
17 Dec 2018
Updated disclaimer and support channel emails addresses

23rd May 2019

Update to include FW-28

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FW Series – firmware upgrade guide v2.0

Disclaimer

Confidentiality Notice
The information contained in this document is confidential information of EasyIO Holdings Pte Ltd. Such
information and the software described herein, is furnished under a license agreement and may be used
only in accordance with that agreement.
The information contained in this document is provided solely for use by EasyIO Holdings Pte Ltd
employees, licensees, and system owners; and, except as permitted under the below copyright notice, is
not to be released to, or reproduced for, anyone else.
While every effort has been made to assure the accuracy of this document, EasyIO Holdings Pte Ltd is not
responsible for damages of any kind, including without limitation consequential damages, arising from
the application of the information contained herein. Information and specifications published here are
current as of the date of this publication and are subject to change without notice. The latest product
specifications can be found by contacting our corporate headquarters or support channel.

Trademark Notice

EasyIO logo are registered trademarks of EasyIO Holdings Pte Ltd.

CPT Tool is by Online Tools Inc.

BACnet and ASHRAE are registered trademarks of American Society of Heating, Refrigerating and Air-
Conditioning Engineers. All other product names and services, mentioned in this publication, that are
known to be trademarks, registered trademarks, or service marks are the property of their respective
owners.

Copyright and Patent Notice

This document may not, in whole or in part, be copied, photocopied, reproduced, translated, or reduced
to any electronic medium or machine-readable form without prior written consent from EasyIO Holdings
Pte Ltd

Copyright © 2019 EasyIO Holdings Pte Ltd. All rights reserved

Disclaimer
The material in this manual is for information purposes only. The contents and the product it
describes are subject to change without notice. EasyIO Holdings Pte Ltd makes no
representations or warranties with respect to this manual. In no event shall EasyIO Holdings Pte Ltd be
liable for any damages, direct or incidental, arising out of or related to the use of this manual.

EasyIO Holdings Pte Ltd

101, Cecil Street #09-07
Tong Eng Building
Singapore 069533

Worldwide Support : support@easyio.com

North America Support : support@easyio.pro
Europe Support : support@easyio.eu

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FW Series – firmware upgrade guide v2.0

Table of Contents
Introduction ....................................................................................................................................................5
Login Details for Web Browser .......................................................................................................................5
Precaution .......................................................................................................................................................5
Prerequisites ...................................................................................................................................................6
Firmware Upgrade Procedure ........................................................................................................................6
Kits version VS Firmware version ..................................................................................................................11
Technical Support .........................................................................................................................................12

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FW Series – firmware upgrade guide v2.0

Introduction
All products in the FW Series are equipped with a built-in “boot -loader”. This feature is designed save
time and effort when updating the controller firmware.

Firmware upgrade process for FW series is done through web browser.

Any web browser is compatible.

Model Firmware Version Numbering Remarks

EasyIO FW – V1 V1.0bxx , where xx is the build V1.0 is referring to the FW
(FW-14 , FW-08 and FW-08V) number. hardware version.
V1.0 is referring to FM-02
module
EasyIO FW - V2 V2.0bxx , where xx is the build V2.0 is referring to the FW
(2nd Generation) number. hardware version.
(FW-28)
V2.0 is referring to FM-06
module which is larger module.

Login Details for Web Browser

By default the EasyIO FW Series controller’s login details are as below.
Applies for both V1 and V2 FW series.

Primary Network (Main Wifi SSID and Ethernet)

Default IP address : 192.168.10.30
Default Subnet : 255.255.255.0
Default Gateway : 0.0.0.0

Secondary Network (Conf Wifi SSID)

Default IP address : 192.168.14.1
Default Subnet : 255.255.255.0
Default Gateway : 0.0.0.0

Precaution
Tech Tip: -**Please ensure you backup the controller Sedona App before running the
firmware upgrade as the Sedona App in the controller will be erased during the flashing
procedure**
Tech Tip: -**during firmware flashing, no power interruption is allowed. Any power
interruption will damage the controller and if this occurs the controller cannot be
recovered and controller is required to shipped back to EasyIO for recovery process.
Ensure the controller is supplied with a constant 24Vac or 24Vdc supply during the flashing
procedure**

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FW Series – firmware upgrade guide v2.0

Prerequisites
1. Web browser.
2. The EasyIO FW Series Sedona Controller.
3. Firmware file.
4. Always upgrade the firmware of a brand new purchase controller for optimum performance.

Firmware Upgrade Procedure

Step 1
The firmware file is a single file with the name of fw140.tar.gz for V1 FW Series controllers.
The firmware file is a single file with the name of fw280.tar.gz for V2 FW Series controllers.
Dot gz (*.gz) is a type of compression file format.

DO NOT edit or modify the extension or content. This damaged the file compression.
DO NOT rename the file. This will cause firmware not recognize by the controller.

Step 2
Connect to the EasyIO FW wireless network.
Either SSID1 or SSID2 can perform the firmware upgrade procedure.
(For detail user guide about wifi network please refer to EasyIO FW Series – User Reference)

By default the EasyIO FW controller SSID is FW-xxxx , where xxxx is the last 4 digit of the MAC address.
Default password for the SSID is 12345678
EasyIO FW-xxxx SSID will automatically assign an IP address for computer.

Optionally you can connect to the controller via ethernet port. Either ethernet port is connectable.

Step 3
In the web browser address bar type in the FW series controller IP address (default is 192.168.10.30).
The IP address of the FW controller solely depend to your connection type.
In the example below SSID FW-xxxx is used.

Step 4
At the login page, input the username and password.
By default username and password is as below.

Username : admin
Password : hellocpt

Step 5
Once login successfully the browser will display the dashboard page.

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Step 6

At the dashboard screen, click expand icon, at the bottom left to view the sidebar.

Then select Utility menu, .

Step 7
Once you are in the utility page, select Firmware Upgrade option.

Step 8
Locate the firmware file in your computer and reference to it.
FW series firware file extension is *.tar.gz or *tar.zz.

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Step 9
Click Flash Firmware button after firmware file is selected.
The FW series controller will start file uploading process.
The file upload speed depends to the network speed connection.

Tech Tip: -**during firmware flashing, no power interruption is allowed. Any power
interruption will damage the controller and if this occurs the controller cannot be
recovered and controller is required to shipped back to EasyIO for recovery process.
Ensure the controller is supplied with a constant 24Vac or 24Vdc supply during the flashing
procedure**

Step 10
Once the file upload is complete, firmware upgrading procedure will start.

Step 11
The controller Error LED will light up constantly during its firmware upgrade procedure.

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The firmware upgrade procedure will take approximately 10 to 12 minutes.

Wi-Fi connection will be disconnect during this period.
Do not attempt to connect to the controller during this period.

**DO NOT LOSE POWER TO THE CONTROLLER DURING THIS PERIOD.**

It is important to wait and allow the flashing/reboot process to complete.

Wait for the RED LED (ERR) to turn off for before powering off or perform any connection.

Failure to follow this precautionary instruction may damage the controller requiring it to be returned
back to factory for repairs or replacement.

** IMPORTANT: DO NOT LOSE POWER DURING THIS PERIOD. POWER LOST DURING FIRMWARE
UPGRADING PROCEDURE WILL RESULT IN PERMANENT DAMAGE TO THE CONTROLLER.**

Step 11
Once the controller firmware upgrade procedure is completed, the “Error” LED (ERR) will go turn OFF and
the controller will boot up normally.

Step 12
Verify controller firmware upgrade is successful, connect to the controller using CPT tool and look at the
“platform” (plat) in the service folder or login to the web browser and go to the firmware upgrade page
to verify the firmware and MCU version.
**V1 FW Series will has a version number of V1.0bxx**
**V2 FW Series will has a version number of V2.0bxx**

Version property slot shows the version number.

The Version noted in the platform object should match the Version downloaded.

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Image above is a V1 FW series controller.

Image above is a V2 FW series controller.

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FW Series – firmware upgrade guide v2.0

Kits version VS Firmware version

Every firmware comes with a new set of Sedona kits that matches it firmware.
It is very important that you make sure you install/run your apps with the latest and correct kits against it
firmware.

The Sedona kit version numbering is constructed in five (5) segments as follows;
Example: easyioFWxxx 1.0.45.yy.zz

Segment 1 Segment 2 Segment 3 Segment 4 Segment 5

easyioFW xxx 1.0.45 yy zz
Represents kit name Sedona This is the firmware Kit revision number
the kit is only example : platform version supported. This number will be
applicable for FWSql build This number will be incremented with each kit
the EasyIO FW incremented with each enhancement/release.
Series firmware release.

The following example is intended to assist in understanding the new numbering scheme.
This example is for the kit “easyioFWBACnet 1.0.45.12.28”.

Segment 1 Segment 2 Segment 3 Segment 4 Segment 5

easyioFW BACnet 1.0.45 12 6

Segment 1 - “easyioFW”- identifies that the kit is for FG Series Controller use only

Segment 2 - “BACnet” – identifies that the kit is the BACnet Kit

Segment 3 - “1.0.45” –identifies the Sedona platform build number

Segment 4 - “.12” –identifies the Sedona firmware version number and therefore denotes the compatible
controller firmware build (or version) number. In this case the Sedona firmware version number is “12”
and therefore is only compatible with firmware build (or Firmware version number) b12 of the FW series
controller firmware.

Remember that the Controller Firmware Version and the Sedona Kit Version must match. In this
example the Controller Firmware Version (or Build) number must be build “12”.

Segment 5 – “.6” –identifies the kit revision number. In this case the revision number is revision 6.

Please note the importance of the difference between the firmware version number and the Sedona Kit
REVISION number.

The Controller Firmware VERSION/BUILD number must be the same as the Sedona Kit VERSION number.

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Technical Support

For technical support issues please contact technical support person as below;
Worldwide Support : support@easyio.com
North America Support : support@easyio.pro
Europe Support : support@easyio.eu

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