03 01 RN33153EN30GLA0 Alarms Hadling

Alarms Handling
For public use – IPR applies

1 © Nokia Siemens Networks RN33153EN30GLA0
Objectives
After completing this module, the student should be able to

• Explain maintenance system and maintenance routine tasks
for IPA2800
• Understand Hardware Management System (HMS)
• Understand Alarms Structures
• Handling Alarms Administration: alarms history, active alarm,
block alarm

Reference Reading Material
PDF Reference Reading material can be found from NED
-Preventive Maintenance: DN02143189

-Alarm Administration in RNC:DN02142969
-System Maintenance: DN981849

Preventive Maintenance Strategy
• Create disaster recovery and escalation plans to enable the fast and
correct handling of problems.
• Create a plan for preventive maintenance, for example by using daily,
weekly and bi-annual routines as a basis.
• Define maintenance entities suitable for your network structure.
• Plan all maintenance activities well beforehand.

Network Element Maintenance
• Modular structure ensures fault tolerance and ease of maintenance
• Redundancies ensure NE remains operational in fault situations
• Maintenance consists of:

– Automatic functions built into NE
– Functions carried out by O&M personnel including preventive
maintenance

Maintenance of Network Element
Fault / disturbance Activation of Activation of

observation recovery fault location
Failure
Supervision Alarm Recovery Diagnostics

System System System System
•Fault • Alarm • Fault • Fault

detection printouts elimination location
• Processing of
alarms events
Supervision System
Fault / disturbance
observation
Supervision is responsible for fault detection
Failure and uses both hardware and software for
this purpose.
Supervision Alarm
System System
• Hardware supervision
• Software supervision
•Fault • Time supervision
detection • Supervision of semipermanent connections

Activation of
recovery
Alarm functions
The system has the following
Alarm alarm functions:
System
• Collection of alarm data
• Storage of alarms
• Alarm • Output of alarms
printouts • Control of alarm outputs
• Activation of recovery functions
when a unit fails
• Processing of
• Informing about alarms
alarms events
Activation of
Recovery includes the following fault location
functions:
• Restarting program blocks, computers, Recovery

preprocessors, and the whole system
System
• Automatic recovery from faults
• A user interface, for example, for
manual recovery
• Fault
elimination

Activation of
fault location
•Recovery starts diagnostic programs
automatically.
Diagnostics
•Diagnostic programs are executed on System
functional units which are in the test
state (TE-EX).
• Fault
location

Daily Maintenance Routines
• Alarms
– Display active alarms
– Display and store alarm history
• Performance Indicators
• Working states
– Check the working states of computer units
– Check the working states of I/O devices
– Check Radio Network states
– Signalling links
– Circuit groups
• Safe copy
– Make fallback copies of SW in NE
– Check safe-copying information
– Make backup copies of the fallback copy
• OMS
– Make an OMS backup
– Save the OMS logs

Weekly Maintenance Routines
• Monitor the signalling network
– Amount of traffic, traffic distribution, failure situation
• Performance indicators
• Check system time
• Print and save the working states
• Display blocked alarms
• Monitor the use of memory
• Monitor load share of IP routers
• Check computers unit logs

Six-Monthly Maintenance Routines
• Operating system
– Set daylight saving time
▪ OMU
▪ OMS
• Site support system

– Antenna light
– Door alarm system, fire sensor, wired alarm connection
– Battery and power back up
– Visual inspection
– Test external equipment
• Diagnostics
– Run fault diagnostics

Proactive Maintenance
• Monitor Radio Network
– Configuration, counter, alarm data
– Critical resource, mobility action, connection quality
• Produce KPI Trends

– KPI level, KPI class
• Analyze KPI Trends
• Analyze and escalate suspected problems
• Perform a visual inspection whenever visiting the site for preventive

maintenance

Supervision System by
Hardware Management System (HMS) IPA 2800
Hardware Management Master Nodes

HMMNs  OMS
Hardware Management System Bridge Nodes

HMSBs TSS/TBU
Hardware Management System nodes

HMSSs  Other unitห

RNC Alarm System
NetAct
Alarm Monitor
• RNC NE Alarm includes WBTS
Nwi3
through an alarm mediation
RNC OMS
OMS FS Platform
Apps Apps
• RNC OMS Alarm includes
UI – Alarm generated by EM
Alarm System (OBRO and
FM) applications
– FlexiServer alarms,
RNC NE – WBTS Alarm
Alarm System MMI
• All alarms are transferred to

Alarm Alarm Alarm NetAct through alarm mediation
System System System
on RNC OMS
FTM AXC
UI UI UI
NB/RSxxx WBTS Flexi WBTS UltraSite WBTS

Alarm Data Flow
Network element
IPA 2800 EMS
Platform Network
Alarm Element
System Level Alarm
Mediating NetAct
Alarm
System Function
(NELAS)
Appl Level
Alarm Sys
Alarm Output Devices

OMS: Fault Management Application
OMS Fault Management (FM) application offer GUI interface for all
Fault Management function such as view active alarms and alarm history.
Therefore, no MML command required. i.e. RNC OMS can use for view alarms

Display Active Alarm and Alarm History (FM)
in RNC OMS

Display Active Alarm (Alarm Monitor) in NetAct

Reducing alarm flow with History Analysis Graph
With the History Analysis Graph you can analyze alarm history data to find
and set optimum delay values for alarms.
The analysis of alarm history data allows you to forecast how much the alarm
count is reduced the next time a similar fault situation occurs.
RNC OMS

Alarm Urgency Level
Alarm Class Description
Alarm which is not cancelled and which only informs about a fault
Notice event without printing out the urgency class
Disturbance is used for informing about temporary disturbance

Disturbance situations, which means informing about a short failure event that
does not have any permanent effect on service
An alarm or transient disturbance marked with one asterisk

* does not usually require user actions
An alarm marked with two asterisks does not threaten the operation of
the system. However, if the fault occurs during working hours, it must
** be corrected at once. If the fault occurs outside working hours, it can
be corrected the next day
Alarms marked with three asterisks require immediate action from the
user. An alarm like this is set when the system has become faulty to
*** the extent that some essential functionality of the system has
stopped, or is in danger of stopping. The maintenance personnel must
take immediate action

External alarms and alarm outputs
• External alarms can be used for

indicating changes in the condition of
supervised external entities
Alarm Output
• External Alarm are collected with the
help of the EHAT plug-in unit, from 0=***EQUIPM *** equipment alarms
which they are transferred to the alarm 1=***COMM *** communication alarms
system via the HMS bus
2=***PROCES ***processing error alarms
• Alarm outputs are used for indicating 3=***QUAL ***quality of service alarms
the overall alarm situation in the 4=***ENVIR ***environmental alarms
system
5=General All two star (**) alarms
• By default alarm outputs #0...#5 are
controlled according to the live alarm 15=Alarm output All *, ** and *** alarms
situation controlled on
• Alarm output #15 is by default alarm class basis
controlled on the basis of all alarms of
type ***ALARM, **ALARM, and
*ALARM

Structure of Short Alarm Printout
Type of alarm printout: Recovery information:

none Normal alarm printout *RCY* recovery was informed of the alarm in
HST Alarm history printout order to start automatic recovery actions
UPD Alarm update printout for the object of the alarm
PLA Printout directly from *DIS* current operative state of the RNW object
platform alarm system is disabled
(Consecutive number) & *ENA* current operative state of the RNW object
Alarm object - index, probably faulty is enabled
HST (47546) MXU-0 *RCY* 2009-05-26 15:34:56.91

** 3050 NO RESPONSE FROM PLUG-IN UNIT
Alarm number & alarm text

Alarm class i.e. the urgency level of alarm
*** requires immediate actions
** requires actions during normal working hours
* normally no actions required

Blank Slide for Note page

Structure of Long Alarm Printout
Alarm Event Type (COMM, QUAL, PROC, ENVIR)
Network Element
Printout Type (CANCEL, DISTUR,NOTICE) Alarm Object Recovery Info
Consecutive Number Alarm Object location Info Date & Time
( 47546) IPA_HKI-LAB 1A2 - 0 - 9 EQUIPM *RCY* 2009-03-26 18:52:56.91

** ALARM MXU-0
3050 NO RESPONSE FROM PLUG-IN UNIT
HMALAR OMU-0
MX622 - A 01 03 09
Alarm Text
Alarm Issuer
Alarm Number Computer Sending Alarm
Urgency Level Supplementary Info Fields (PIU type/Rack No/Subrack No/SlotNo.)



Alarm Reference
• Alarm number
• Alarm manual is the main – Notices (0 – 999)
reference for alarm handling – Disturbances (1000 – 1999)
– Failure printout (2000 – 3999)
• It is available on
– NED, as part of WCDMA RAN – Diagnosis reports (3700 – 3999)
System documentation – Base Station alarms (7000 – 7999)
– FM Application – RNC OMS alarms (>70000)
– Alarm Monitor
(Alarm Monitor)
(FM)
Alarm Reference
Alarm number
and text
Full description
Additional
information
Instruction in
handling the alarm
Cancelling
information
RNC Alarm Handling
• Handle in various ways:
– MMI system
▪ Active Alarms Handling command group <AA_>
▪ Alarm History Handling command group <AH_>
– Element Manager
▪ Fault Management (FM) Application
– NetAct
▪ Alarm monitor
• Alarm Operation
– Display active alarm
– Display historical alarm
– Cancel alarm
– Block Alarm
– Display alarm statistics (with FM applications)

Alarms Handling Commands
Command Description
Group
AA ACTIVE ALARM HANDLING
AE ERROR RATIO COUNTER HANDLING
AF ALARM FLOW HANDLING
AH ALARM HISTORY HANDLING
AL ALARM OUTPUT HANDLING
AO ALARM OPERATING INSTRUCTION HANDLING

AP ALARM PARAMETERS HANDLING
AQ EXTERNAL ALARM CONNECTIONS HANDLING
AR ALARM SYSTEM RULEBASE HANDLING
AT ALARM PRINTING HANDLING


Active Alarm Handling
AA - ACTIVE ALARM HANDLING

The commands in this command group are:
AAN : CANCEL ALARM ACCORDING TO CONSECUTIVE NUMBER
AAE : CANCEL ALARM ACCORDING TO ALARM NUMBER OR OBJECT
AAP : DISPLAY ACTIVE ALARMS
AAO : DISPLAY ACTIVE ALARMS OF CERTAIN OBJECT

Example of Active Alarms Handling
Display all active (***) stars alarms of object OMU

• AAP:OMU:CLS=AL3;
Display all active alarms of object OMU-0

• AAP:OMU,0;
Display all (**) stars active alarms

• AAP::CLS=AL2;
Display all active alarms. Use the short alarm format.

• AAP:::S;

Example of Active Alarms Handling : ZAAP
AAP::CLS=AL2;

Alarm History Handling
AH - ALARM HISTORY HANDLING

The commands in this command group are:
AHP : DISPLAY ALARM HISTORY
AHO : DISPLAY ALARM HISTORY OF CERTAIN OBJECT
AHR : RESIZE ALARM HISTORY

Example of Alarm History
Display all alarms that occurred today, using the default
alarm format.
• AHP;
Display all alarms concerning object MXU-0 that require

immediate actions (***).
• AHP:MXU,0:CLS=AL3;
Display all alarms concerning object OMU-0, that require

immediate actions (***), beginning 15 Jan 2010 and ending
today.
• AHP:OMU,0:CLS=AL3:2010-01-15;

Example Alarm History : ZAHO
AHO:OMU;
* More information in
“Alarm Handling” module

Checking Blocked Alarms : Z AFP
AFP:::;
AFP:::;
RNC IPA2800
BLOCKED ALARMS
NBR ALARM TEXT

INH OBJECT
BLOCKING TYPE / PREVENTED INDICATION INSTANCES
START TIME END TIME
----------------------------------------------------------------------
7799 RNC RADIO NETWORK TEST ALARM
ALL
PREVENTED :NMS LPT
COMMAND EXECUTED

Exercise : Alarm system
1. Display the Alarm System Administration menu.
_____________________________________________________
2. Display the Alarm Parameters Handling menu.
_____________________________________________________
3. Display the menu for Handling Active Alarms.
_____________________________________________________

Exercise : Active alarms and Alarm History
Handling
1. By referring to the Alarm Reference Manual, find out which fault causes
the alarm with the alarm number 2692?
_____________________________________________________
2. Display all alarms currently in the ON state (= active alarms).
_____________________________________________________
3. Display all ** alarms and *** alarms for the OMU’s (active and history)
_____________________________________________________
_____________________________________________________

Exercise : Alarm Blocking and Alarm Cancelling
1. Select Alarm number ______ and block the Alarm
_____________________________________________________
2. Output blocked alarms
_____________________________________________________
3. Select Alarm number ______ and cancel the alarm
_____________________________________________________
4. Check the result of cancel alarm
_____________________________________________________


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Alarms Handling

For public use – IPR applies

After completing this module, the student should be able to

For public use – IPR applies

PDF Reference Reading material can be found from NED

-Preventive Maintenance: DN02143189

For public use – IPR applies

For public use – IPR applies

• Modular structure ensures fault tolerance and ease of maintenance

• Redundancies ensure NE remains operational in fault situations

• Maintenance consists of:

For public use – IPR applies

Fault / disturbance Activation of Activation of

Supervision Alarm Recovery Diagnostics

•Fault • Alarm • Fault • Fault

For public use – IPR applies

• Restarting program blocks, computers, Recovery

For public use – IPR applies

For public use – IPR applies

For public use – IPR applies

For public use – IPR applies

• Site support system

For public use – IPR applies

• Produce KPI Trends

• Analyze KPI Trends

• Analyze and escalate suspected problems

• Perform a visual inspection whenever visiting the site for preventive

For public use – IPR applies

Hardware Management Master Nodes

Hardware Management System Bridge Nodes

Hardware Management System nodes

For public use – IPR applies

• All alarms are transferred to

NB/RSxxx WBTS Flexi WBTS UltraSite WBTS

For public use – IPR applies

IPA 2800 EMS

Alarm Output Devices

For public use – IPR applies

For public use – IPR applies

For public use – IPR applies

For public use – IPR applies

For public use – IPR applies

Disturbance is used for informing about temporary disturbance

An alarm or transient disturbance marked with one asterisk

For public use – IPR applies

• External alarms can be used for

For public use – IPR applies

Type of alarm printout: Recovery information:

HST (47546) MXU-0 *RCY* 2009-05-26 15:34:56.91

Alarm number & alarm text

For public use – IPR applies

For public use – IPR applies

Printout Type (CANCEL, DISTUR,NOTICE) Alarm Object Recovery Info

Consecutive Number Alarm Object location Info Date & Time

( 47546) IPA_HKI-LAB 1A2 - 0 - 9 EQUIPM *RCY* 2009-03-26 18:52:56.91

Alarm Number Computer Sending Alarm

Urgency Level Supplementary Info Fields (PIU type/Rack No/Subrack No/SlotNo.)

For public use – IPR applies

For public use – IPR applies

For public use – IPR applies

For public use – IPR applies

AO ALARM OPERATING INSTRUCTION HANDLING

For public use – IPR applies

For public use – IPR applies

HST (47546) MXU-0 RCY 2009-05-26 15:34:56.91

( 47546) IPA_HKI-LAB 1A2 - 0 - 9 EQUIPM RCY 2009-03-26 18:52:56.91