1.

__________ are sets of rules that outline specification of dimensions, design of

operation, materials, and performance. They provide basis for good quality and protocol.

Select one:

a. Quality
b. Assessments
c. Guidelines
d. Standards

2. The following are standard protocols in checking the materials and goods you will be
receiving in work EXCEPT FOR

Select one:
a. The packing slip is received
b. The device looks like it is working
c. The purchase order matches the specific device and quantity
d. There is documentation

3. Computer equipment would need occasional repair and maintenance; thus, requiring the
assistance of computer systems service providers.

a. True
b. False

4. Having a Computer Systems Servicing NC II qualification is an entry point for a career in

the computer field. 

a. True

b. False

5. Occupational Health and Safety is concerned with health, safety, and welfare issues in
the workplace. 

Although policies and procedures are not important in discussing OHS, it is important to

remember what the supervisor tells you when you are in the workplace for it to be safer and
better.

a. True

b. False
6. Hazard ____________ involves observing the workplace’s surroundings to recognize
potential risks.

Select one:

a. Control

b. Identification

c. Recycling

d. Observation

7. Hazards are anything that can hurt a person.

a. True

b. False

8. As a computer technician, the ability to work in groups and the ability to translate
technical information to non-technical users are not required when working in this field.

a. True

b. False

9. ____________________ is the possibility of the hazard harming someone.

Select one:

a. Material

b. Risk

c. Danger

d. Assessment

10. The following are types of hazards EXCEPT FOR:

Select one:

a. Thermal Hazards
 b. Electric Shock Hazards

c. Chemical Hazards

d. Physical Hazards

11. This is a tool used in locking Rj45 into UTP Cables

Select one:
a. Desoldering Tool
b. Precision Tools
c. Crimping Tools
d. LAN Tester

12. There are various types of computers depending on its purpose. 

The following are types of computers EXCEPT FOR:

Select one:

a. Mainframe Computer

b. Microcomputer

c. Supercomputer

d. Market Computer

13. This is a kind of port that is used in modern monitors and home theaters. It also
transmits digital audio and video.

a. HDMI

b. Firewire

c. VGA

d. S/PDIF
14. The following are storage devices EXCEPT FOR:

Select one:

a. Random Access Memory

b. Flash Drive

c. Solid State Drive

d. Hard Disk Drive

15. How much GB of  RAM (at least) should the following require?

 Basic application software such as Office Suite |  at least ___ GB . 

 Programs and multimedia  |  at least ___ GB. 

 Modern games and editing software | at least   ___ GB. 

Select one:

a. 4, 8, 16

b. 1, 2, 4

c. 1, 4, 8

d. 2, 6, 8

16. The computer, since it was made in the 19th century, have been developed and
improved through the years. 
The following are the computers made during those years EXCEPT FOR:

Select one:
a. MS-Dos
b. Atanasoff-Berry Computer
c. Analytical Engine
d. Value Machine

17. This serves as the source for electricity to the computer. Attached are vital hardware
cables and buses for transferring power to various components in the computer. 

Select one:

a. Power Supply
b. System Unit
c. Battery
d. Central Processing Unit

18. The following are FACTS about the Central Processing Unit (CPU) EXCEPT FOR:

Select one:

a. Intel is the only brand of CPU available in the market.

b. It is the brain of the computer. It interprets and carries out the basic instructions to
operate a computer. 
c. It is also called the processor.
d. A fan and a heat sink is usually installed to regulate its temperature.

19. The computer is a device that accepts information in the form of

___________________, and manipulates it for some result based on a program or
sequence of instructions on how the data is to be processed.

Select one:

a. Electric Blasts
b. Digitalized Data
c. Analog Frequencies
d. Controlled Currrents

20. When working with electronic equipment, it is important to make sure that there is no
static electricity to avoid damage of computer parts that is why it is important to use
these tools:

Select one:

a. Antistatic Mat and Wrist Wrap

b. Crimping Tool
c. LAN Tester
d. Compressed Air
21. Computer manufacturing processes and computer waste are depleting natural resources
and polluting the environment.

a. Violation of Privacy
b. Impact on the Environment
c. Public Safety
d. Health Risk
e. Impact on Labor Force

22. Although computers have improved productivity in many ways and created an entire
industry with hundreds of thousands of new jobs, the skills of millions of workers and
managers have been replaced by computers.

a. Violation of Privacy
b. Impact on the Environment
c. Public Safety
d. Health Risk
e. Impact on Labor Force

23. It is crucial that personal and confidential records be protected properly.

a. Violation of Privacy
b. Impact on the Environment
c. Public Safety
d. Health Risk
e. Impact on Labor Force

24. Adults, teen, and children around the world are using computers to share publicly their
photos, videos, journals, music, and other personal information.

a. Violation of Privacy
b. Impact on the Environment
c. Public Safety
d. Health Risk
e. Impact on Labor Force

25. Prolonged or improper computer use can lead to injuries or disorders of the hands,
wrists, elbows, eyes, necks, and back.
 a. Violation of Privacy
b. Impact on the Environment
c. Public Safety
d. Health Risk
e. Impact on Labor Force

26. Failure to do the proper jumper setting may cause damage to your CPU.
a. True
b. False

27. After adding and removing any other system components, make sure that you unplug
your power supply.
a. True
b. False

28. Test the computer, insuring that it meets the necessary system requirements before
booting up.
a. True
b. False

29. With an effective cooling fan, the CPU can overheat and cause damage to both CPU
and the motherboard.
a. True
b. False
30. After starting the installation, read carefully the documentation and procedures on any
hardware and software settings that may be required.
a. True
b. False

31. Anyone can perform a planned installation as long as he knows it.

a. True
b. False

32. The Department of Education facilitates the competency assessment for computer
technicians.
a. True
b. False

33. Computer Technicians are given the TESDA NC II Computer System Servicing by
TESDA after successfully taking the Assessment.
a. True
b. False
34. Computer Technicians need not to have strong oral communication skills for they only
repair computers.
a. True
b. False

35. Companies prefer candidates with previous PC repair experience, and they may look for
candidates with experience repairing specific brands of computers.
a. True
b. False

36. A job order is an external document by a project based Business.

a. True
b. False

37. A job order can be the equivalent to a work or service order where the job order records
the location, date and time the service is carried out and the nature of service that was
carried out.
a. True
b. False

38. An operating system is a set of programs that manage computer hardware resources
and provide common services for application software.
a. True
b. False

39. Operating system is not a vital component of the system software in a computer system.
Application programs require an operating system which are usually separate programs,
but can be combined in simple systems.
a. True
b. False

40. For software functions such as input and output and memory allocation, the operating
system acts as an intermediary between application programs and the computer
hardware.
a. True
b. False