User Guide - RS100E8-PI2 - en

XENTRY Update Service
Commissioning the Retail Data Storage Unit

– User Guide –
Based on RS100E8-PI2
Mercedes-Benz AG
Status: 11/2019
XENTRY Update Service – User Guide for Commissioning the Retail Data Storage Unit
Contents
1. XENTRY Update Service in combination with the Retail Data Storage unit ........................................... 3
1.1. Operating concept ............................................................................................................................. 3
1.2. Hardware ............................................................................................................................................ 4
2. Commissioning ........................................................................................................................................... 5
2.1. Preparing URLs and ports ................................................................................................................. 5
2.2. Unpacking .......................................................................................................................................... 6
2.3. Configuring the Retail Data Storage unit ......................................................................................... 7
2.4. Activating the Retail Data Storage unit ..........................................................................................15
2.5. Pairing the Retail Data Storage unit with the XENTRY Diagnosis Pad .........................................17
2.6. Configuring the XENTRY Update Service .......................................................................................18
3. XENTRY Update Service Control Center .................................................................................................19
3.1. Download times ...............................................................................................................................22
3.2. Monitoring ........................................................................................................................................23
3.3. Control unit software .......................................................................................................................25
3.4. Release overview .............................................................................................................................26
3.5. Support packages ............................................................................................................................27
3.6. Overview of paired devices .............................................................................................................28
3.7. Settings ............................................................................................................................................29
4. List of illustrations....................................................................................................................................30
XENTRY Update Service – Commissioning Retail Data Storage, Status 11/19 (Valid until revoked) Page 2 of 31
Mercedes-Benz AG, Mercedesstr. 120, 70372 Stuttgart
1. XENTRY Update Service in combination with the Retail Data

Storage unit
1.1. Operating concept
The XENTRY Update Service supplies workshops with online updates for vehicle diagnosis systems and
control unit software (Regio DVD, DiBA).
Release updates and control unit software on the previously released "Regio DVD" and "Digital
Operator's Manual (DiBA)" are centrally provided by Mercedes-Benz AG online.
The Internet connection is used once for the download to the Retail Data Storage unit, in other words,
release updates or control unit software are downloaded from the Internet once only.
After downloading to the Retail Data Storage unit, data is distributed to the connected XENTRY Diagnosis
Kit 3 diagnostic devices via your internal network.
Technical prerequisite: Recommended bandwidth of 6 Mbit/s, WLAN access points with at least
IEEE 802.11n standard, preferably 802.11ac standard with gross data transfer rate of 1.3 Gbit/s.
New release updates are downloaded and installed on the XENTRY Diagnosis Pad in the background
during regular operation.
After installation in the background, it is possible to switch between the original release version and the
new release version at any given time as the XENTRY Diagnosis Pad features two partitions. Please refer
to the XENTRY Diagnosis Kit 3 user guide for the procedure for switching between releases.
1.2. Hardware
The Retail Data Storage unit features the following connections and buttons:
a f g
b c d e
Figure 1: Retail Data Storage front view
a LAN LEDs e LED location button

b Message LED f USB 2.0 ports (deactivated)
c HDD access LED g VGA port
d Power button
h j k l m n o
Figure 2: Retail Data Storage rear view
h AC power socket l Serial port (deactivated)

i P/S 2 port m VGA port
j USB 2.0 ports (deactivated) n LAN port
k USB 3.0 ports (deactivated) o Admin port
The Retail Data Storage unit has the following hardware installed in it:
Category Description
Unit Barebone including mainboard, power supply unit, rear panel, and
cooler
Operating system Ubuntu 16.04 LTS
Microsoft Storage Server 2008 R2 Essential
Processor Intel 2 Core i3
RAM 8 GB ECC Premium
Hard drive 4 TB HDD Enterprise
LAN network interface 2 x RJ 45 ports (1 x Intel® I210AT + 1 x LAN management)
Monitor connection VGA
2. Commissioning
The entire commissioning process is also described in brief and concise form on the attached Help Card.
This Help Card can be found on the Retail Data Storage unit.
The following pages contain a comprehensive description of this process.
2.1. Preparing URLs and ports

Please complete the network questionnaire to prepare for commissioning of the Retail Data Storage unit.
The Retail Data Storage unit serves as a network storage device in your workshop for using the XENTRY
Update Service. It can be installed in a server cabinet. A permanent network connection must be
ensured.
Domains:
The following domains must be able to be accessed via TCP for the Retail Data Storage unit:
 xentryvpn01.daimler.com Port 443

 api-em1.emea.corpinter.net Port 443
 api-em1-int.emea.corpinter.net Port 443
 daimlerdownloads-a.akamaihd.net Port 443
 stardiagnosis-int.aftersales.daimler.com Port 80
Ports:
The following ports must be enabled to allow communication between the diagnostic device and the
Retail Data Storage unit via TCP:
 80
 443
 3702
 7001
 7002
 8080
 9000
2.2. Unpacking
Please unpack the Retail Data Storage unit.
Figure 3: Retail Data Storage panel
Please keep the cardboard box to enable the Retail Data Storage unit to be properly packed
again if any repairs are required, and to avoid any additional damage.
We recommend a locked server cabinet as the location for the Retail Data Storage unit.
Connect the Retail Data Storage unit to the mains supply. The Retail Data Storage unit then switches on
automatically.
You require a PC/laptop to commission the Retail Data Storage unit. However, you can also use a
XENTRY Diagnosis Pad.
Please disconnect the network connection between the PC/laptop and your workshop
WLAN and, if necessary, disable the proxy configuration beforehand.
To activate the Retail Data Storage unit, connect the Retail Data Storage unit to your PC/laptop using
a LAN cable.
Important: For connection to the PC/laptop, use the admin port on the Retail Data Storage
unit (right-hand network connection!). When commissioning for the first time the admin
port has a red plastic cap fitted to it.
Figure 4: Admin port on the Retail Data Storage unit
Now connect the Retail Data Storage unit to your workshop network using another LAN cable. Use the
left-hand network connection of the Retail Data Storage unit to do this.
In conclusion, the right-hand LAN connector must be connected to the PC/laptop (red marking in
diagram above), the left-hand LAN cable must be connected to the workshop network.
Please note that the Retail Data Storage unit must never be connected directly to the
Internet without a firewall.
2.3. Configuring the Retail Data Storage unit

Now open the browser on the PC/laptop that you have connected to the Retail Data Storage unit. Enter
the following address in the address bar: http://172.31.255.101/
Please note that the network card of the laptop that is used for commissioning must be set
to DHCP.
A message is displayed when you open the page. Select "Details".
Figure 5: Certificate message
In the section that then opens, click on "Continue to this website".
Figure 6: Extended certificate message
You are now taken directly to the home screen of the setup wizard. Here, you must activate the Retail
Data Storage unit and run the network setup. Please read the privacy policy of Mercedes-Benz AG and
click on "I accept the privacy policy." to confirm it.
Figure 7: Agreement to privacy policy
Then click on the "Next" button:
1.) In the first step, enter your address and contact data.
Figure 8: Entry of address and contact data
After having successfully entered your data, click the button for the second step.
2.) You now have to configure the network here.
Figure 9: Retail Data Storage network configuration
 You can individually specify the host name for your Retail Data Storage unit
 If you use a DHCP server in your network, please select "On" in the corresponding field.
If not, select "Off"
 If you selected "Off", please enter the exact IP address that your IT administrator has set
aside for the Retail Data Storage unit in the "IP address" field
To ensure reliable operation, have your IT administrator assign a permanent IP to the Retail
Data Storage unit. To enter this assigned IP, select DHCP = Off.
 Complete the remaining "Netmask", "Gateway" and "DNS" fields as per your network
settings.
 Now click on the button
3.) Here, you must configure the proxy server settings
If your network features proxy servers, select "On" next to the "Proxy" field and enter your proxy
server data.
Figure 10: Proxy server settings
Click on the button
4.) Configuring download times

Use the "Download times" section to specify on which day and at which time the Retail Data
Storage unit should be allowed to download diagnosis software updates. Releases and flashware
are updated at regular intervals, and consist of large volumes of data. We therefore recommend
download times outside of the working day, optimally at night. The advantage here is that your
network is not overloaded during business hours.
Figure 11: Specifying download times
Now once again click on the button to open the overview.
Figure 12: Overview
Now once again click on the button to save the settings.
The Retail Data Storage unit is now restarted.
Figure 13: Retail Data Storage unit restart
Clicking on the symbol at the top takes you to the overview page:
Figure 14: Overview page: Status "Waiting for activation"
The "Status" field shows that the Retail Data Storage unit is still waiting to be activated.
The activations you made in 2.1 are also checked on this screen. If the URLs and ports have not
been correctly activated, the system indicates this by displaying a corresponding message after the
"Controller", "Controller_INT", and "Data source" fields.
Please close the setup wizard.
Now disconnect the LAN cable connected to the right-hand admin LAN port of the Retail Data Storage
unit from both the PC/laptop and the Retail Data Storage unit. Please seal the admin port again with the
red plastic cap.
Please leave the Retail Data Storage unit switched on. This is the only way that the
diagnostic devices can retrieve the required data from the Retail Data Storage unit.
2.4. Activating the Retail Data Storage unit

You are now able to activate your Retail Data Storage unit using a PC/laptop. To do so, please enter the
IP address that you have configured for the Retail Data Storage unit in the address bar of your browser.
Please note that the Retail Data Storage unit and the PC/laptop you are using must be on
the same network.
Figure 15: Activating the Retail Data Storage unit
Now enter the activation key for your Retail Data Storage unit in the "Key" and "Repeat" fields. This key
has been sent to you or your national representative by post. Then click on "Submit".
You will receive confirmation after correctly entering the activation key.
Figure 16: Successful submission of activation key
The Retail Data Storage unit will now be activated within the next working day and will then be
operational. After successful activation of the Retail Data Storage unit, you will receive an email at the
email address you specified in step 2.
Please note: Activating the Retail Data Storage unit may take up to 24 hours.
2.5. Pairing the Retail Data Storage unit with the XENTRY Diagnosis Pad
Now start the XENTRY Diagnosis Pad.
Please complete ConfigAssist on the XENTRY Diagnosis Pad by starting up the XENTRY Diagnosis Kit 3 in
accordance with the user guide.
Proceed as follows if the connection between the Retail Data Storage unit and the XENTRY Diagnosis
Pad should/may not be established using a proxy server:
Please note that the following settings are required only if you use a proxy server within
your network and the connection between the Retail Data Storage unit and the XENTRY
Diagnosis Pad should/may not be established via this proxy server.
Complete ConfigAssist by clicking "Next" until you have reached the network settings. In the upper
section, click on "Advanced", and then on the "Proxy" field.
Now select the checkbox next to "Bypass proxy server for local addresses". As an exception, enter the
IP address you have assigned to the Retail Data Storage unit that you have also entered in the network
questionnaire.
Figure 17: IP address to exclude proxy servers
If you use a proxy server and you want the connection between the Retail Data Storage unit
and the XENTRY Diagnosis Pad to be established via this proxy server, make sure you have
a sufficient amount of available bandwidth between your Retail Data Storage unit and the
XENTRY Diagnosis Pad. In this case, do NOT carry out the aforementioned step.
2.6. Configuring the XENTRY Update Service

Once you reach the "Configure XENTRY Update Service" overview in ConfigAssist, set up the XENTRY
Update Service. This overview screen is divided into two sections:
Figure 18: Configuring the XENTRY Update Service in ConfigAssist
1.) Online data supply
In this section, you can define how diagnosis updates and control unit data available online are procured.
 Automatic (recommended)
Select the "Automatic (recommended)" setting to download diagnosis updates to your XENTRY
Diagnosis Pad automatically. You will be notified whenever you can install the new update
version in the Update Center.
Required Regio DVDs and DiBAs are automatically downloaded online.
 Manual
Select the "Manual" setting to manually search for and download diagnosis updates from the
Update Center to the Retail Data Storage unit. You will be notified whenever you can install the
new update version in the Update Center.
Required Regio DVDs and DiBAs are automatically downloaded online.
 Deactivated
Select the "Deactivated" setting to manually carry out diagnosis and control unit software
updates using a Blu-ray drive.
2.) Retail Data Storage unit
Enter the IP address defined for the Retail Data Storage unit by you (or your IT administrator) here and
then select "Test connection".
3. XENTRY Update Service Control Center

In chapter 2.3 you have already set up the approved download times for the Retail Data Storage unit.
You can change these again even if you are not directly connected to the Retail Data Storage unit using a
LAN cable.
Click in the start menu on "Mercedes-Benz" on your XENTRY Diagnosis Pad.
Select "XENTRY Update Service Control Center" in the "Mercedes-Benz" folder.
Alternatively, you can access the XENTRY Update Service Control Center using a PC/laptop.
To do so, open a browser on your PC/laptop which is within the same network as your Retail Data
Storage unit and enter the IP address of your Retail Data Storage unit in the address bar. You have
already noted this IP address in the network questionnaire or entered it in chapter 2.3 during
configuration.
On the overview page, you can access the administration of the download times directly via the
"Download times" button, in other words, these are the times when the Retail Data Storage unit is
permitted to download new releases.
You can display the status of the connection between the XENTRY Diagnosis Pad and the Retail Data
Storage unit via "Monitoring".
Use "Control unit software" to display the control unit data currently available on your Retail Data
Storage unit, or to download it directly to the Retail Data Storage unit.
The "Release overview" button will take you to an overview with all releases available on your Retail
Data Storage unit.
In "Support packages" you can create or download a support package for the support teams.
Click on "Paired devices" to display the devices connected to your Retail Data Storage unit.
Click on "Settings" to protect access to your Retail Data Storage unit with a password.
Figure 19: Overview of XENTRY Update Service Control Center
3.1. Download times

The "Download times" button will take you to the configuration of the download times you have approved
for your Retail Data Storage unit. You have already configured download times in step 2 when
commissioning the Retail Data Storage unit. You can adjust the download times here.
Figure 20: Configuring the download times
Save all changes by clicking the "Save" button.
3.2. Monitoring
The "Monitoring" menu item tells you whether the connection between the Retail Data Storage unit and
the internet is set up correctly.
Figure 21: Internet connection monitoring for the Retail Data Storage unit
The Download rates tab shows you the download rate as well as the average download rate on a daily
basis.
Figure 22: Monitoring download rates
3.3. Control unit software

Click on the "Control unit software" button to see all control unit software available on your Retail Data
Storage unit (Regio DVD, "DiBa" Digital Operator's Manual). You can search for specific data using the
search field in the upper right area.
Figure 23: Available control unit software
 Regio DVD
All Regio DVDs available online are always also available on the Retail Data Storage unit
 Digital Operator's Manuals

DiBAs are downloaded to your Retail Data Storage unit as required. Each DiBA comprises
approx. 400 MB and is initially downloaded to the Retail Data Storage unit when required. You
can also download DiBAs to the Retail Data Storage unit without having a specific need to do so.
Digital Operator's Manuals are loaded via the XENTRY Diagnosis Pad to the vehicle control unit
during commissioning of the control unit.
Please note that it is not possible to download from the Retail Data Storage unit directly to the
XENTRY Diagnosis Pad or a removable storage device.
 Diagnosis updates
As soon as a new diagnostic unit update is available on your XENTRY Diagnosis Pad, you are
notified via a corresponding pop-up message. For this, you must have set the online data supply
to "Automatic" in section 2.6.
You can also manually check in the Update Center whether there is a release available for
downloading at any given time.
3.4. Release overview

The "Release overview" button displays information about the software updates available on your Retail
Data Storage unit.
Figure 24: Release Center - Releases available on the Retail Data Storage unit
3.5. Support packages

At the request of the CAC, it may be necessary to create support packages for fault analysis. This is
done using the "Support packages" button.
Figure 25: Creating support packages
3.6. Overview of paired devices

The "Overview of paired devices" displays all of the XENTRY vehicle diagnosis systems that are paired to
your Retail Data Storage. It also shows you which diagnosis update is installed on the respective vehicle
diagnosis systems.
Figure 26: Overview of paired devices
3.7. Settings
The settings allow you to apply password protection to any Retail Data Storage unit changes.
Figure 27: Password protection
4. List of illustrations
Figure 1: Retail Data Storage front view ........................................................................................................... 4
Figure 2: Retail Data Storage rear view ............................................................................................................ 4
Figure 3: Retail Data Storage panel .................................................................................................................. 6
Figure 4: Admin port on the Retail Data Storage unit ...................................................................................... 6
Figure 5: Certificate message ............................................................................................................................ 7
Figure 6: Extended certificate message............................................................................................................ 8
Figure 7: Agreement to privacy policy .............................................................................................................. 8
Figure 8: Entry of address and contact data .................................................................................................... 9
Figure 9: Retail Data Storage network configuration .....................................................................................10
Figure 10: Proxy server settings ......................................................................................................................11
Figure 11: Specifying download times ............................................................................................................12
Figure 12: Overview .........................................................................................................................................12
Figure 13: Retail Data Storage unit restart .....................................................................................................13
Figure 14: Overview page: Status "Waiting for activation" ............................................................................13
Figure 15: Activating the Retail Data Storage unit .........................................................................................15
Figure 16: Successful submission of activation key ......................................................................................16
Figure 17: IP address to exclude proxy servers .............................................................................................17
Figure 18: Configuring the XENTRY Update Service in ConfigAssist ............................................................18
Figure 19: Overview of XENTRY Update Service Control Center ..................................................................21
Figure 20: Configuring the download times....................................................................................................22
Figure 21: Internet connection monitoring for the Retail Data Storage unit................................................23
Figure 22: Monitoring download rates ............................................................................................................24
Figure 23: Available control unit software ......................................................................................................25
Figure 24: Release Center - Releases available on the Retail Data Storage unit .........................................26
Figure 25: Creating support packages ............................................................................................................27
Figure 26: Overview of paired devices ............................................................................................................28
Figure 27: Password protection ......................................................................................................................29

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XENTRY Update Service

Commissioning the Retail Data Storage Unit

1. XENTRY Update Service in combination with the Retail Data

Figure 1: Retail Data Storage front view

a LAN LEDs e LED location button

Figure 2: Retail Data Storage rear view

h AC power socket l Serial port (deactivated)

The following pages contain a comprehensive description of this process.

2.1. Preparing URLs and ports

 xentryvpn01.daimler.com Port 443

Figure 3: Retail Data Storage panel

Figure 4: Admin port on the Retail Data Storage unit

2.3. Configuring the Retail Data Storage unit

A message is displayed when you open the page. Select "Details".

Figure 5: Certificate message

In the section that then opens, click on "Continue to this website".

Figure 6: Extended certificate message

Figure 7: Agreement to privacy policy

Then click on the "Next" button:

Figure 8: Entry of address and contact data

2.) You now have to configure the network here.

Figure 9: Retail Data Storage network configuration

 Now click on the button

3.) Here, you must configure the proxy server settings

Figure 10: Proxy server settings

Click on the button

4.) Configuring download times

Figure 11: Specifying download times

Now once again click on the button to open the overview.

Figure 12: Overview

Now once again click on the button to save the settings.

The Retail Data Storage unit is now restarted.

Figure 13: Retail Data Storage unit restart

Figure 14: Overview page: Status "Waiting for activation"

Please close the setup wizard.

2.4. Activating the Retail Data Storage unit

Figure 15: Activating the Retail Data Storage unit

Figure 16: Successful submission of activation key

Figure 17: IP address to exclude proxy servers

2.6. Configuring the XENTRY Update Service

Figure 18: Configuring the XENTRY Update Service in ConfigAssist

1.) Online data supply

3. XENTRY Update Service Control Center

Click in the start menu on "Mercedes-Benz" on your XENTRY Diagnosis Pad.

Select "XENTRY Update Service Control Center" in the "Mercedes-Benz" folder.

Figure 19: Overview of XENTRY Update Service Control Center

3.1. Download times

Figure 20: Configuring the download times

Save all changes by clicking the "Save" button.

Figure 22: Monitoring download rates

3.3. Control unit software

Figure 23: Available control unit software

 Digital Operator's Manuals

3.4. Release overview

3.5. Support packages

Figure 25: Creating support packages

3.6. Overview of paired devices

Figure 26: Overview of paired devices

Figure 27: Password protection

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