Security Guard

1. Make a regular round of all hotel corridors and area.

2. Observe any suspicious or abnormal activities on the part of guests
3. Be alert to undesirable persons such as pimps, prostitutes, drunks, etc. and to evict them from
the premises.
4. Assists the Duty Manager in inspecting the rooms of doubtful clients and assisting with
suspected skippers.
5. Maintain a close watch for any fire or safety hazards.
6. Provide escort where required for cashiers, etc.
7. Assist guests in decoding in – room safes.
8. Handle lost and found items.
9.
Security Manager SOP

1. Safety and security of guests, workers and hotel buildings

2. Crime prevention and investigation
3. Security systems including security patrols, surveillance systems, door locking mechanisms,
control of restricted areas, monitoring of master keys, etc.
4. Initiating or maintaining policies and procedures for general safety and security
5. Training of staff for emergency procedures
6. Inspections relating to hotel security
7. Regular security meetings
8. Supervising the security team effectively checking that security staff do their jobs properly.
9. Maintaining good working relationships with management and members of other departments.
10. Keeping up-to-date with world news and hospitality security trends as well as plenty of other
duties.
11. Patrols – Check the doors and stairwells to make sure the locks are secure and
no danger is lurking.
12. Guards must patrol outdoors as well as room hallways and activity areas, such
as the pool and spa. Large properties may employ a number of guards to keep
up patrols and maintain communication through radios.
13. Response