Associate Consultant – Tech

Consulting
Digital and Tech. Transformation
Advisory

2023
Position: Associate Consultant: Digital & Tech. Transformation advisory services
Location: Mumbai, Gurgaon, Bangalore

Role description
Work involves Ideation, creation and implementation of high impact/ end-to-end
Digital and Technology transformation programs for clients across industry segment in
India, Middle East, Africa and ASEAN markets.
Service line
Advisory Services

Job level
Consultant - Digital and Tech. Transformation

Preferred skill sets • Digital Strategy, processes and operating model

At least 2 (1 at expertise level
and 1 at understanding level)
• Customer Experience Design : Web/Mobile
• Agile / Cloud / DevOps / APIs/Digital Architecture/ Emerging Technologies
• Technology strategy, Project Management
• Industry domain (Financial services, Retail, eCom, Telecom, Media Consumer
products, Mfg.), Startup / Fintech ecosystem

Your key responsibilities:

This role involves working directly with leading clients across Industry segments in India and emerging
markets for marquee industry leading programs of setting up new business models and end-to-end business
and technology transformation programs, using digital as a enabler. This is one of highest growth area in the
consulting space, with opportunity to make significant business impact and gain valuable skills and

 Digital Strategy: - Define digital business strategies and operating model covering
end to end solutioning, ecosystem partnerships, detailed digital financial business
plans and business cases. Development of customer driven, value enhancing
strategies to drive increased business effectiveness, improved technology utilization,
and enhanced positioning to address marketplace forces

• Working on delivering Digital transformation projects working with an

ecosystem
of partners, alliance partners and service providers

 Understanding of Digital Technologies such as API tools, Analytics, AR/VR,

Cloud/DevOps, Blockchain etc. and use them in the transformation projects

 Customer Experience Design: - Ability to work with UI/UX designers to craft a

customer experience prototype to be presented to the client

 Platform Evaluation & Selection: Execution of proven methodologies to objectively

identify, evaluate, and select platforms and tools that most effectively enable digital
marketing campaigns

 Process & Technology Improvement: Performing of detailed assessments on

the effectiveness of ‘customer impacting’ processes and technology landscape
and recommendations to align to corporate goals, market trends

 Digital Marketing and unified communications : Campaign design and build,

proof reading, and deploy email, SMS, mobile push campaigns from email service
platforms. Audience segmentation and targeting for campaign deployment, cross
sell/up sell strategies implementation

 Agile programs management : To ensure that the requirements are captured in a proper
manner and converted into solutions design and implementation by respective service
providers or team members, using agile methodology
Ideally you should also have

• Prior Client facing work experience in any industry

• Prior experience on digital platforms and understanding of technology environment
• Strong communication, facilitation, relationship-building, presentation skills
• Comfortable interacting with senior executives (within the firm and at the client)
• Strong leadership skills ability to drive the agenda with clients , service providers and
within EY teams
• Ability to articulate the issues and solutions in a clear and concise manner
• Strong business acumen, quick learning capabilities, ability to collaborate with diverse teams
• Appreciation / understanding of technologies for the enablement of business models
• Strong commitment to work , work ethics and positive attitude to drive collaboration
• Flexibility to travel and work on outstation/ overseas projects

What EY offers?
EY is committed to being an inclusive employer, we strive to achieve the right balance for our
people, enabling us to deliver excellent client service whilst allowing you to build your
career without sacrificing your personal priorities. While our client-facing professionals can
be required to travel regularly, and at times be based at client sites, our flexible working
arrangements can help you to achieve a lifestyle balance. EY offers entrepreneurial and
performance work environment with fast track growth path to Partner level for professionals with
strong skill sets, right attitude, ability to drive success for our clients, high integrity and strong
interpersonal skills to collaborate for success.

About EY
As a global leader in assurance, tax, transaction and advisory services, we’re using the digital
solutions, expertise and systems we’ve developed to build a better working world. That starts with
a culture that believes in giving you the training, opportunities and creative freedom to make
things better. Whenever you join, however long you stay, the exceptional EY experience
lasts a lifetime. And with a commitment to hiring and developing the most passionate
people, we’ll make our ambition to be the best employer by 2020 a reality.