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C. providing opportunity to refer back A. Feedback is the perception by the Speaker about the
response of the listener.
D. conveying feelings and emotions B. It is impossible for communication to be actually
5. In oral communication, what matters most is_______ observed from any point
A. Where you say it C. The speaker can only receive feedback if the Speaker is
B. How you say it monitoring the listener.
C. When you say it D. The Speaker will know what the Listener’s Response is
D. What you say it only if he/she is paying
6. The limitation of oral communication is that: 13. The content of the communication is called a:
A. It is not affected by the speaker’s feelings or stress or A. Message
excitement levels B. Noise
B. It is easy to be aware of our body language C. Media richness
C. It does not require on-the-spot thinking D. Jargon
D. It is irreversible – what is said cannot be taken back 14. To convert a message into groups of words, symbols,
gestures, or sounds that present ideas or concept is called
________.
7. Can communication still take place even without the
Speaker? A. Encoding
A. Yes, if there’s a written source of information. B. Feedback
C. Noise D. Gestures
D. Media richness 23. The use of space provides us with ideas about how
15. Any communication that conveys a message consisting of close or how far people are from the center of power or
words is called: where a person is in the social ladder. A. Chronemics
A. Verbal/Non-Verbal B. Gesture
C. Formal/Informal D. Appearance
D. Intentional/Unintentional 26. These are the means by which the message is sent.
18. A certain look or gaze is an example of: A. Channels
A. Verbal communication B. Feedback
B. Oral communication C. Response
C. Written communication D. noise
D. Nonverbal communication 27. It is a communication through touch and is considered
as one of the most powerful of the types of nonverbal
19. It is the process by which the receiver interprets the
communication.
symbols used y the source of the message by
converting them into concepts and ideas. A. Haptics
A. Decoding B. Gesture
B. Listing C. Chronemics
C. Encoding D. Proxemics
D. Feedback 28. He made the cyclical model that tells us that
communication is circular and continuous, without
20. The _____________ is the individual or group that
beginning or end.
develops the message to be communicated to internal
and external parties. A. Wilbur Schramm