ISRA UNIVERSITY

Faculty of Engineering, Science &Technology

Department of Computer Science

Course Code Course Name Credit Hours

????-??? Organizational Behavior 3(3 + 0)

Objectives:
The primary objective of this course is, to provide basic knowledge regarding
organizational behavior. For this purpose, course is divided into three different parts given
as under as:
1. Individual aspects like ability and learning, values, attitudes, personality, emotions,
perception, individual decision making, motivation and job satisfaction.
2. Covers group behavior, basic approaches of leadership, communication, power and
politics, conflict and negotiation.
3. The numerous valuable insights into organizational system, structure, work design
and technology, HR policies and practices, organizational culture, change and stress
management.

Chapters Lectures

1. Introduction to Organizational Behavior

1.1. What manager do
1.2. Where managers work
1.3. Management functions
1.4. Mintzberg’s managerial roles
1.5. Management skills
1.6. Effective vs successful managerial activities (Luthans)
1.7. Allocation of activities by time
1.8. Enter Organizational behavior
1.9. Complementing intuition with systematic study
1.10. Contributing disciplines to the OB field
1.11. There are few absolutes in OB
1.12. Challenges and opportunities for OB
1.13. Major workforce diversity categories
1.14. Basic OB model, stage-I

2. Influences on employee behavior

2.1. Model of employee behavior
2.2. Major categories of employee behavior
2.3. External influences on employee behavior
2.3.1. Factors in the external environment
2.3.2. Factors in the work environment

Organizational Behavior Course Objectives, Outlines & Plan 1

 2.4. Internal factors that influence employee behavior
2.4.1. Attitudes
2.4.2. Knowledges, skills and abilities (KSAs)

3. Attitudes and job satisfaction

3.1. Main Components of Attitudes
3.2. Does behavior always follow from attitudes
3.3. What are major job attitudes
3.4. Measuring job satisfaction
3.5. How satisfied people are with their jobs?
3.6. Impact of satisfied and dissatisfied people on workplace
3.7. Job satisfaction and National culture

4. Personality traits
4.1. What is personality and personality traits?
4.2. Measuring Personality
4.3. Determinants of Personality
4.3.1.Heredity
4.3.2.Environmental
4.3.3.Situational
4.4. The Myers-Briggs Type Indicator
4.5. Big-Five Personality Traits
4.6. Personality Traits and outcomes
4.7. Core self-evaluations
4.7.1.Self esteem
4.7.2.Locus of control
4.8. Other personality traits
4.8.1.Machiavellianism (Mach)
4.8.2.Self-Monitoring
4.8.3.Risk-Taking
4.8.4.Type A and Type B personality
4.8.5.Proactive Personality
4.8.6.Self-Efficacy
4.8.7.Political Skills
4.8.8.Person-Job Fit

5. Motivational theories
5.1. What is motivation
5.2. Motivation theories
5.2.1.Maslow’s Need Theory
5.2.2.ERG Theory
5.2.3.Theory X and Theory Y
5.2.4.Two-factor Theory
5.2.5.McClelland’s Theory of Needs
5.2.6.Cognitive Evaluations Theory

6. Motivating through work design

6.1. Job Characteristics Model
6.2. How can Jobs be Redesigned
6.3. Alternative Work Arrangements

Organizational Behavior Course Objectives, Outlines & Plan 2

7. Organizational change
7.1. Forces for change
7.2. Planned versus unplanned change
7.3. Resistance to change
7.4. Overcoming resistance to change
7.5. Approaches to managing change
7.5.1.Lewin’s three step change model
7.5.2.Kotter’s eight step plan for implementing change
7.6. Organizational development
7.7. Creating culture for change
7.7.1.Innovation
7.7.2.Learning organization
7.8. Forces for change

8. Ethics, justice, and fair treatment

8.1. Explain what is meant by ethical behavior at work.
8.2. Discuss important factors that shape ethical behavior at work.
8.3. Describe at least four specific ways in which management can influence ethical
behavior at work.
8.4. Employ fair disciplinary practices.
8.5. List at least four important factors in managing dismissals effectively.

9. Communication in organizations
9.1. Identify main functions of communication
9.2. Describe the communication process and distinguish between formal and informal
communication
9.3. Contrast downward, upward, and lateral communication and provide examples of
each
9.4. Contrast oral, written and nonverbal communication
9.5. Contrast formal communication networks and the grapevine
9.6. Analyze the advantages and challenges of electronic communication
9.7. Show how channel richness underlies the choice of communication channel
9.8. Identify common barriers to effective communication
9.9. Show how to overcome potential barriers in cross-cultural communication

10. Leadership
10.1.What is leadership
10.2.Trait Theories of Leadership
10.3.Big five personality model
10.4.Limitations
10.5.Behavioral Approaches to leadership
10.6.Ohio State Studies/U. of Michigan
10.7.University of Michigan Studies
10.8.Contingency Theories of Leadership
10.9.Fiedler’s Contingency Model
10.10.Cognitive Resource Theory
10.11.Hersey and Blanchard’s Situational Leadership Model
10.12.Path Goal Theory
10.13.LMX Theory

Organizational Behavior Course Objectives, Outlines & Plan 3

 10.14.Inspirational Approaches to Leadership
10.14.1.Transformational Leaders
10.14.2.Transactional Leaders
10.14.3.Laissez-Faire Leadership
10.14.4.Ethical Leadership
10.14.5.Online Leadership
10.14.6.Mentoring

11. Power and politics

11.1.What is Power?
11.2.Contrasting leadership and power
11.3.Basis of power
11.4.Dependency – the key to power
11.5.Power Tactics
11.6.Factors Influencing the Choice and Effectiveness of Power Tactics
11.7.Political Behavior
11.8.Determinants of Political Behavior
11.9.Influences of Political Behavior
11.10.Organizational Policies and Resource Allocations

12. Safety and health

12.1.Define conflict
12.2.Why Safety is Important
12.3.Occupational Safety Laws in Pakistan
12.4.Responsibilities and Rights of Employers and Employees
12.5.Top Management’s Role in Safety
12.6.What Causes Accidents?
12.6.1. Unsafe conditions and other work-related factors
12.7.What causes unsafe acts?
12.8.How to prevent accidents?
12.8.1. Reducing unsafe conditions
12.9.Reducing unsafe acts by emphasizing safety
12.10.Reducing unsafe acts through
12.11.Selection and placement
12.12.Training
12.13.Motivation
12.14.Conduct safety and health audits
12.15.Workplace health hazards
12.16.Workplace substance abuse
12.17.Infectious diseases
12.18.Stress burnout and depression
12.19.Computer related health problems
12.20.Workplace smoking
12.21.Violence at work

13. Organizational structure

13.1.What is Structure
13.2.Matching Strategy with structure
13.3.Forms of organizational structure
13.3.1. Functional structure

Organizational Behavior Course Objectives, Outlines & Plan 4

 13.3.2. Divisional structure
13.3.3. SBU Structure
13.3.4. Matrix structure

14. Discrimination, diversity management

14.1.What is Equal Employment Opportunity?
14.2.What is sexual Harassment?
14.3.Defenses against discrimination allegations
14.4.Adverse Impact
14.5.Bona fide occupational qualifications
14.6.Business Necessity
14.7.Discriminatory Employment Practices
14.7.1. Recruitment
14.7.2. Selection standards
14.8.Diversity Management
14.9.Workforce Diversity in Practice
14.10.Diversity’s Benefits
14.11.Equal Employment Opportunity versus Affirmative Action
14.12.Steps in Affirmative Action Program
14.13.Improving Productivity through Diversity Management
14.14.Recruiting Minorities Online
14.15.Reverse Discrimination

15. HRM practices-Recruitment

16. HRM practices-Seleciton
17. Strategic HRM and Employee Behavior
18. Teams and Outcomes
19. Conclusions

Total Chapters:0 Total Hours: 32

Recommended Text/Reference book:
1. Quality Software Project Management
6th Edition, By: Robert T. Futrell, Donald F. Shafer & Linda I. Shafer
2. Software Project Management: A Practitioner's Approach
By: E. M. Bennatan
3. Applied Software Project Management
By: Andrew Stellman, Jennifer Greene Linda

Methods of Instructions:
 Lectures

Organizational Behavior Course Objectives, Outlines & Plan 5

 Tutorials
 Handouts
 Class Discussions

Competencies:
At the end of the course, the student will be able to:

1. Identifying the essential software development models, problems areas, domain requirements,
design, and quality w.r.t management fundamentals concepts
2. Identifying different software processes, initiating the processes, and applying planning process
task
3. Identifying project planning objectives, tools and techniques for SDP, and elements of SDP
4. Analyzing the core concepts Scheduling and its usage of its tools

Evaluation:
The methods of evaluation are formal examination and class assessments which include the
class work (class test, assignments, presentations), Midterm Examination and Final
Examinations. The breakdown is as follows:

S.No. Component of Evaluation Marks

1. Class Work 30%
2. Midterm Examinations 25%
3. End term Examinations 45%
Total: 100%

Organizational Behavior Course Objectives, Outlines & Plan 6