using high speed scanners and applying ICR
Case Study
e Recruitment Services
RECRUITMENT IN CORPORATIONS
Public sector recruitment processing is an
extremely sensitive and confidential work
involving thousands of eager applicants
waiting to fill up a few available posts.
There are various reservations under
various quota and category as per the
prevailing Government rules. These criteria
need to be strictly adhered to at the same
time ensuring a fully transparent system.
Despite these stringent criteria the
vacancies need to be filled up in the
shortest time frame by identifying and
reaching out to the best talents in the
country
THE CHALLENGES
• To complement, but not replace, the
traditional paper-based system.
• To demonstrate their commitment to
total transparency as per the
recruitment policies
• To widen their pool of applicants
CMC’S SOLUTION
Pre Test – Automation:
Online web portal, which enables
applications to register online. Applicants can
browse through the eligibility/ reservation and
availability of posts and apply accordingly.
They are immediately intimated on their
application status as to whether they are
eligible for the written test and thereby save the
manual scrutiny and postal reply delays. The
hall ticket availability is intimated via email and
the applicant is allowed to download the same.
Various statistical details (number of applicants
under each post/category) are available online
for the management to take decisions on the fly
for any extension of application dates/
announcement of test dates at various location
etc.
Although e-recruitment can help to widen access
to vacancies to under-represented groups, it can
exclude people who have no access to the
Internet. CMC has specially designed application
forms, which are “ICR readable” (Intelligent
Character Recognition) where the applicant fills
up in capital letters in specified boxes in the form.
This enables CMC to capture the applicant’s data
technology with minimum manual intervention (to
the tune of 5% in the case of numeric fields) and
apply the various criteria for processing the same
for a written test. The images of the application
forms are also archived in this process. Scanning
also enables the applicant’s photograph,
signature and his personnel data to be printed in
his admit card in exactly the way he had filled it
up.
TEST CONDUCTION AND EVALUATION
AUTOMATION
CMC plans the test conduction right from booking
of the various venues and preparing the Question
bank in a totally secure and confidential manner
as per the skills required for the particular post.
The test is supervised and conducted at various
test venues systematically by the help of trained
invigilators and with external observers to ensure
transparency
CMC plans the entire test CMC has the options
for both online test conduction as well as OMR
based written test evaluation. (Optical Mark
Reader). There are designated centers for online
test conduction where the candidate can walk in
and take the test. The applicant is informed of the
test results immediately.
In the paper test method- the applicant fills up
his application as well as writes the objective
type test by choosing the appropriate answers
by darkening the options available on the
OMR sheet. Posttest the answer papers are
consolidated and packed and sealed to be
securely transported to the evaluation centres.
The sheet is then automatically scanned using
high-speed scanners under strict security.
Accuracy is extremely high for an OMR based
scanning system.
POST TEST AUTOMATION:
The test results are hosted on the web so that
each applicant can view his results and his
relative ranking. Depending on the overall
results the management can easily fix the
various cut-offs for the next phase –
interviews/ medical tests/ Group discussions
etc depending on the departments recruitment
criteria. The interview call letters are also
downloadable via the web by the applicant. He
is intimated the venue so that he can plan his
travel.
The final merit list of selected candidates
depending on various recruitment criteria is
derived and the place of posting is an option,
which the applicant is allowed to choose
depending on his order of merit. Thus the
entire system is fully transparent and merit
based.
BENEFITS OF E RECRUITMENT
The main focus of the efficiency agenda is better
use of resources rather than expense reductions
alone. The introduction of e-recruitment may be
an opportunity to use the saved recruitment
resources to create a higher impact.
EFFICIENCY GAINS FOR THE HR DEPT:
• Drastic reduction in overall cycle time
for recruitment from inviting
applications to recruitment.
Reduction in the time for data entry
and processing the raw data.
Reduction in time from the traditional
manual communication modes to the
web based automation.
• Huge saving in printing and postage
costs
• Economies of scale in advertising
spend Reduced advertising spend
from fewer and smaller adverts.
Reduced need for advertising in the
local dailies
• Saving in storage space for receiving
applications and scrutiny
• Reduced spending on temporary
manpower for manual sorting /
scrutiny
• Easier Reach through the web
• HR staff carrying out higher value
activities, for example workforce
planning. Less HR staff time spent on
basic recruitment tasks
• Lower vacancy rates
• Completely transparent and fool proof
system with minimal manual intervention
Easy handling of huge volume of data &
maintenance of confidentiality
• Final master database handed over along
with an archival of the images for future
reference.
BENEFITS TO THE APPLICANT:
• 24/7 access via the Internet with support
available through local libraries at no cost to
the applicant
• Online status update in the website. Online
redressal of queries No need to contact
departments in person/phone.
• Application packs and job details are
available online and job applications can be
submitted online, thereby enabling a
process that is not dependent on postal
systems.
Various departments/public sectors across
India have used the services of CMC and
acknowledged our quality of service. For
confidentiality reasons the names of the
client organizations are not included in this
document.