A. Match the following definitions in the left column with the terms in the right column
No Definitions Answer Terms
1 Repeating the main thought expressed by the patient C A -- Listening 2 Questions or statements that help the patient D B -- Open-ended expand on a topic importance question 3 Responses on the part of the nurse such as A C -- Restating maintaining eye to eye contact, nodding, gesturing D -- Focusing and other forms of receptive non-verbal E -- Clarification communication convey to the patient that he is being listened to and understood. 4 Attempting to put vague ideas or unclear thoughts of E the patient into words to enhance the nurse’s understanding or asking the patient to explain what he means 5 An incomplete sentence encourages the client to talk B about that. Questions require description in answer B. Macth the following statement in the left column with the Therapeutic Communication Techniques in the right column
No Statement/question Answer Term
s 1 “tell me about,,,,,,” B A -- Listening 2 “on a scale of 0 to 10, tell me the level of the D B -- Open-ended question pain you are experiencing in your great toe C -- Restating right now” D -- Focusing 3 “Oh…. I see” A E -- Clarification 4 “I am not sure I understand. Could you explain E that to me again?” 5 “you say that you threw up twice this C morning?”