CALLING FORMAT

HI, am I speaking to --------. Hi, I am XYZ calling from Intellipaat.

Customer: ----------

This call is given in regards with your recent visit to our website for the C Programming
Certification Course. So, would you like to get more info on the same.

Customer: --------

Before going further, can I know how much work experience you have and which technology
you are working on ?

Customer: --------

Can I know the Objective of taking this certification program– like is it for job change or
certification purpose ?

Customer: ------

May I know are you in front of the system so that I can help you better

Customer: -------

Please go to Intellipaat.com website and in the search bar please type– C Programming
Certification Course.

You can see the details on the screen, however I will walk you through the course and throw
some more lights on how the course can be more beneficial for you —

As a part of this certification program you would be learning the basics of C programming,
understanding and implementing various advanced features in C, such as data types and operators,
variables, functions, arrays, linked lists, strings, structures, pointers, and much more. You will also
be getting a deep insight into data structures like Binary tree search and different types of sorting.
And soon you will become an expert in C and data structure concepts.

Why and how will this course benefit you ?

According to our market survey, during recruitment after graduation, most companies prefer and test

your knowledge on C programming and data structures. Whether you are an Electronics Engineer,

BCA student, or IT graduate, you are judged upon all the skills that you can learn in this course. This
course will serve as the ultimate guide if you want to get a dignified job in the IT industry, mobile app

companies, or embedded software organizations and become a leading software professional.

Now if I tell you about the USP’s of the course , they would be —

As a part of this program, you would be getting 16 hours of high quality in depth video e-learning

training sessions, 32 hours of lab exercises. You would also be dedicating 70% of your course

tenure on hands-on exercises, project work and assignments. Apart from that, you would also be

having 24*7 lifetime support with guaranteed rapid problem resolution. You will be having lifetime

access to the content ( videos, lectures, presentations) we would be sharing with you, helping and

assisting you in future as well. There would be strong guidance provided from Intellipaat in terms of

resume building as well as for job assistance. And once your course is completed, you would also

we rewarded by the course completion certificate.

So, any questions so far ?

Brief him about the cost & any promotional offers that he is eligible for and any complementary

courses offered for the particular course/combo.

(After solving his queries)

Ask him – when we can hear the final say regarding the enrolment

Confirm his/her mailed and shoot a mail

Ending pitch –thank you so much---, it was a pleasure talking to you. Have a great day---Bye...