Short Mth Months Month # Selection Cities C Format

Jul July 1 5 Los Angeles 2.0%

Aug August 2 New York -0.50%
Sep September 3 Chicago
Oct October 4 Cincinnati
Nov November 5 Boston
Dec December 6 Seattle
Jan January 7 New Jersey
Feb February 8 Miami
Mar March 9 Dallas
Apr April 10 San Francisco
May May 11
Jun June 12
Type Description City Jul Aug Sep Oct
Actual Revenue Los Angeles 9,889,817 10,749,439 10,300,852 8,928,757
Actual Revenue New York 14,439,998 14,582,360 17,886,581 15,801,327
Actual Revenue Chicago 10,794,405 10,383,008 10,173,065 9,282,200
Actual Revenue Cincinnati 14,443,929 10,013,660 12,082,169 14,808,809
Actual Revenue Boston 16,073,983 15,957,603 15,284,000 12,029,612
Actual Revenue Seattle 14,572,408 8,635,605 8,219,731 8,894,909
Actual Revenue New Jersey 9,811,359 12,586,539 9,292,055 14,519,380
Actual Revenue Miami 11,617,054 14,080,072 12,697,789 8,761,490
Actual Revenue Dallas 14,981,825 8,659,007 10,525,844 14,654,397
Actual Revenue San Francisco 14,611,160 11,525,176 8,913,183 10,702,828

Type Description City Jul Aug Sep Oct

Plan Revenue Los Angeles 9,197,529 9,781,990 9,888,818 9,553,770
Plan Revenue New York 14,295,598 13,561,595 17,528,849 15,801,327
Plan Revenue Chicago 10,686,461 9,760,028 9,766,142 9,839,132
Plan Revenue Cincinnati 13,288,415 10,013,660 11,961,347 15,549,249
Plan Revenue Boston 15,270,283 15,798,027 15,284,000 11,428,131
Plan Revenue Seattle 12,122,632 10,255,440 14,155,226 13,472,594
Plan Revenue New Jersey 11,033,478 13,335,385 11,255,066 13,989,300
Plan Revenue Miami 9,238,192 13,379,323 14,721,413 11,947,168
Plan Revenue Dallas 11,453,483 13,939,665 9,248,393 11,781,679
Plan Revenue San Francisco 10,363,678 11,122,861 13,617,314 9,359,731

Type Description City Jul Aug Sep Oct

PY Revenue Los Angeles 10,779,900 12,254,361 11,124,920 10,178,783
PY Revenue New York 12,562,799 17,061,362 17,349,983 18,961,592
PY Revenue Chicago 12,521,510 9,344,707 11,800,755 11,138,640
PY Revenue Cincinnati 12,710,658 8,111,064 10,511,487 17,030,130
PY Revenue Boston 16,234,722 12,766,082 16,048,200 14,435,534
PY Revenue Seattle 11,657,926 7,599,332 9,534,888 7,382,774
PY Revenue New Jersey 10,694,381 12,208,943 10,314,181 11,905,892
PY Revenue Miami 9,758,325 12,812,866 10,412,187 8,323,416
PY Revenue Dallas 17,079,281 7,446,746 11,894,204 14,654,397
PY Revenue San Francisco 12,711,709 12,792,945 8,645,788 8,990,376

Type Description City Jul Aug Sep Oct

Actual Expense Los Angeles 7,185,314 6,094,932 6,656,749 4,883,261
Actual Expense New York 8,278,237 8,504,433 10,926,316 10,618,652
Actual Expense Chicago 6,997,962 5,425,317 6,558,768 5,502,488
Actual Expense Cincinnati 9,628,113 5,367,058 8,804,425 10,675,760
Actual Expense Boston 8,686,213 8,100,718 9,768,151 6,623,222
Actual Expense Seattle 10,709,425 6,461,427 9,445,838 8,861,251
Actual Expense New Jersey 7,623,373 11,630,210 6,103,831 6,303,316
Actual Expense Miami 7,787,323 11,666,210 7,066,259 9,860,608
Actual Expense Dallas 8,814,751 10,779,480 11,862,246 7,849,090
Actual Expense San Francisco 12,063,301 6,610,468 8,529,625 12,651,129

Type Description City Jul Aug Sep Oct

Plan Expense Los Angeles 6,538,636 6,033,983 6,523,614 4,590,266
Plan Expense New York 8,029,890 8,759,566 10,707,789 10,300,092
Plan Expense Chicago 6,648,064 4,937,039 6,624,355 5,722,587
Plan Expense Cincinnati 9,531,832 5,152,376 8,892,470 11,102,790
Plan Expense Boston 8,251,903 7,938,703 9,963,514 6,225,829
Plan Expense Seattle 7,861,722 6,090,429 11,183,894 11,410,789
Plan Expense New Jersey 7,969,524 9,439,624 10,235,722 7,561,090
Plan Expense Miami 10,866,200 10,508,366 8,618,373 12,455,807
Plan Expense Dallas 6,402,170 8,609,661 11,504,339 7,047,407
Plan Expense San Francisco 11,623,193 10,322,202 11,955,816 10,407,570

Type Description City Jul Aug Sep Oct

PY Expense Los Angeles 5,748,251 6,155,881 6,124,209 4,199,605
PY Expense New York 9,685,537 7,398,856 10,380,000 9,450,600
PY Expense Chicago 6,438,125 5,045,545 5,968,479 4,457,015
PY Expense Cincinnati 8,087,615 5,313,387 9,596,824 8,754,123
PY Expense Boston 10,336,594 6,804,603 11,038,010 7,484,241
PY Expense Seattle 10,816,519 7,624,484 11,051,630 7,089,001
PY Expense New Jersey 7,775,840 10,350,887 6,714,214 6,429,382
PY Expense Miami 8,721,802 13,649,466 6,642,283 9,170,365
PY Expense Dallas 9,784,374 9,162,558 14,234,695 9,104,944
PY Expense San Francisco 10,856,971 5,288,374 8,870,810 10,879,971

Type Description City Jul Aug Sep Oct

Actual G Profit Los Angeles 2,704,502 4,654,507 3,644,103 4,045,496
Actual G Profit New York 6,161,762 6,077,928 6,960,265 5,182,675
Actual G Profit Chicago 3,796,443 4,957,691 3,614,297 3,779,712
Actual G Profit Cincinnati 4,815,816 4,646,602 3,277,743 4,133,049
Actual G Profit Boston 7,387,769 7,856,885 5,515,849 5,406,390
Actual G Profit Seattle 3,862,983 2,174,178 - 1,226,107 33,658
Actual G Profit New Jersey 2,187,986 956,329 3,188,224 8,216,064
Actual G Profit Miami 3,829,731 2,413,862 5,631,530 - 1,099,118
Actual G Profit Dallas 6,167,074 - 2,120,473 - 1,336,402 6,805,307
Actual G Profit San Francisco 2,547,859 4,914,708 383,558 - 1,948,301

Type Description City Jul Aug Sep Oct

Plan G Profit Los Angeles 2,658,893 3,748,007 3,365,204 4,963,504
Plan G Profit New York 6,265,709 4,802,030 6,821,059 5,501,235
Plan G Profit Chicago 4,038,397 4,822,989 3,141,787 4,116,544
Plan G Profit Cincinnati 3,756,583 4,861,284 3,068,877 4,446,459
Plan G Profit Boston 7,018,381 7,859,324 5,320,486 5,202,302
Plan G Profit Seattle 4,260,910 4,165,011 2,971,332 2,061,805
Plan G Profit New Jersey 3,063,954 3,895,761 1,019,344 6,428,210
Plan G Profit Miami - 1,628,008 2,870,957 6,103,040 - 508,639
Plan G Profit Dallas 5,051,313 5,330,004 - 2,255,946 4,734,272
Plan G Profit San Francisco - 1,259,515 800,659 1,661,498 - 1,047,839

Type Description City Jul Aug Sep Oct

PY G Profit Los Angeles 4,241,264 6,220,378 4,601,306 5,588,517
PY G Profit New York 4,532,909 8,301,796 6,642,194 8,661,500
PY G Profit Chicago 5,873,446 4,407,669 5,176,400 5,416,052
PY G Profit Cincinnati 3,178,826 2,958,689 1,619,017 5,927,340
PY G Profit Boston 7,982,820 4,827,379 6,084,686 8,209,705
PY G Profit Seattle 3,796,204 1,508,903 - 1,649,006 - 4,028,015
PY G Profit New Jersey 2,724,857 2,769,319 78,459 4,344,802
PY G Profit Miami - 1,107,875 2,304,500 1,793,814 - 4,132,392
PY G Profit Dallas 10,677,111 - 1,162,915 389,865 7,606,990
PY G Profit San Francisco 1,088,516 2,470,743 - 3,310,028 - 1,417,194

Type Description City Jul Aug Sep Oct

Actual ROI Los Angeles 6% 10% 13% 14%
Actual ROI New York 7% 13% 13% 11%
Actual ROI Chicago 9% 15% 11% 8%
Actual ROI Cincinnati 6% 15% 8% 14%
Actual ROI Boston 10% 13% 9% 9%
Actual ROI Seattle 14% 8% 8% 11%
Actual ROI New Jersey 7% 11% 15% 10%
Actual ROI Miami 9% 11% 6% 9%
Actual ROI Dallas 9% 7% 15% 9%
Actual ROI San Francisco 10% 11% 9% 8%

Type Description City Jul Aug Sep Oct

Plan ROI Los Angeles 10% 4% 11% 7%
Plan ROI New York 12% 5% 7% 13%
Plan ROI Chicago 15% 12% 13% 4%
Plan ROI Cincinnati 5% 15% 5% 5%
Plan ROI Boston 9% 15% 13% 6%
Plan ROI Seattle 14% 11% 15% 13%
Plan ROI New Jersey 15% 5% 13% 4%
Plan ROI Miami 13% 9% 14% 7%
Plan ROI Dallas 5% 12% 9% 11%
Plan ROI San Francisco 4% 5% 13% 6%

Type Description City Jul Aug Sep Oct

PY ROI Los Angeles 5.5% 8.3% 11.3% 12.0%
PY ROI New York 7.1% 14.2% 14.6% 9.5%
PY ROI Chicago 8.5% 12.3% 10.9% 6.6%
PY ROI Cincinnati 5.2% 17.9% 6.6% 13.3%
PY ROI Boston 8.2% 14.8% 8.1% 9.3%
PY ROI Seattle 12.2% 6.7% 9.0% 8.8%
PY ROI New Jersey 5.7% 10.6% 13.1% 11.0%
PY ROI Miami 9.1% 10.7% 5.4% 10.2%
PY ROI Dallas 10.4% 7.1% 17.9% 8.4%
PY ROI San Francisco 9.2% 9.4% 8.6% 9.2%

Type Description City Jul Aug Sep Oct

Actual ROA Los Angeles 20% 10% 10% 15%
Actual ROA New York 18% 18% 8% 18%
Actual ROA Chicago 21% 8% 9% 15%
Actual ROA Cincinnati 17% 11% 12% 14%
Actual ROA Boston 8% 10% 22% 22%
Actual ROA Seattle 11% 18% 22% 13%
Actual ROA New Jersey 8% 21% 21% 14%
Actual ROA Miami 10% 12% 22% 18%
Actual ROA Dallas 11% 17% 16% 22%
Actual ROA San Francisco 22% 12% 17% 8%

Type Description City Jul Aug Sep Oct

Plan ROA Los Angeles 24% 10% 9% 15%
Plan ROA New York 16% 18% 8% 15%
Plan ROA Chicago 22% 9% 11% 13%
Plan ROA Cincinnati 15% 11% 11% 12%
Plan ROA Boston 7% 10% 20% 26%
Plan ROA Seattle 13% 18% 26% 15%
Plan ROA New Jersey 9% 19% 18% 14%
Plan ROA Miami 10% 11% 22% 16%
Plan ROA Dallas 13% 18% 19% 25%
Plan ROA San Francisco 18% 14% 19% 8%

Type Description City Jul Aug Sep Oct

PY ROA Los Angeles 23% 12% 8% 16%
PY ROA New York 17% 21% 7% 22%
PY ROA Chicago 23% 9% 9% 13%
PY ROA Cincinnati 17% 12% 10% 16%
PY ROA Boston 7% 11% 25% 26%
PY ROA Seattle 9% 17% 22% 15%
PY ROA New Jersey 9% 21% 24% 13%
PY ROA Miami 9% 12% 23% 15%
PY ROA Dallas 11% 20% 17% 18%
PY ROA San Francisco 21% 14% 14% 8%
 Nov Dec Jan Feb Mar Apr
7,754,245 7,827,355 6,658,672 6,560,161 10,047,385 9,041,242
13,266,836 15,883,972 12,092,186 10,772,257 15,825,216 17,243,681
11,599,979 8,804,907 9,072,213 7,030,303 11,607,221 10,056,721
13,064,322 13,094,144 9,814,301 7,198,353 12,131,436 8,967,263
14,361,233 11,435,712 11,396,957 9,354,229 15,965,326 15,707,465
14,232,573 9,491,734 10,354,845 13,836,988 10,783,750 8,443,125
14,789,360 9,295,426 8,283,526 11,498,920 14,648,501 8,543,116
13,624,559 10,907,021 8,648,022 8,764,384 13,541,735 9,452,309
9,284,086 12,057,145 11,547,378 14,749,174 13,467,622 10,687,725
12,515,156 12,835,586 12,907,192 11,115,569 14,866,208 13,563,917

Nov Dec Jan Feb Mar Apr

8,064,415 8,296,996 6,525,498 6,428,958 9,344,068 8,408,355
12,603,494 15,248,613 11,971,264 10,664,534 15,350,459 16,726,371
11,367,979 9,509,299 8,981,491 7,241,212 11,491,149 10,458,989
12,280,463 12,177,553 10,206,873 7,630,254 11,282,236 8,429,227
15,510,131 10,520,855 11,624,897 9,260,687 17,082,899 16,021,614
12,079,128 11,438,788 9,778,139 11,313,992 10,981,530 11,928,604
9,112,089 12,339,278 12,475,666 11,922,589 13,385,324 11,046,741
8,093,323 14,903,016 14,445,270 13,521,733 13,630,118 8,101,421
13,779,062 12,247,494 13,167,318 13,663,406 14,985,662 9,729,288
14,601,198 9,096,059 13,118,251 13,959,046 12,482,370 10,897,969

Nov Dec Jan Feb Mar Apr

6,436,024 7,983,902 6,259,151 7,806,592 8,339,329 10,397,428
11,276,811 12,866,017 11,608,499 8,940,973 18,673,754 18,105,865
13,803,975 10,125,643 10,705,211 7,873,939 10,910,788 9,051,048
13,717,538 12,570,378 10,992,017 6,406,534 13,465,894 8,070,536
15,940,968 11,092,641 9,345,505 10,663,821 17,561,859 13,822,569
13,236,293 11,295,163 10,561,942 12,038,180 9,813,213 9,878,456
14,493,573 10,224,969 7,455,173 9,429,114 17,285,231 7,005,355
11,853,366 12,543,074 7,437,299 8,676,740 12,729,231 10,397,540
8,448,518 13,504,002 9,584,324 14,749,174 15,622,442 11,970,252
13,516,368 12,193,807 12,390,904 11,337,880 17,690,788 12,885,721

Nov Dec Jan Feb Mar Apr

5,160,555 4,652,479 3,758,172 4,408,562 6,746,957 5,120,772
8,806,800 10,305,156 6,999,968 5,900,451 9,358,225 9,365,505
7,808,534 4,474,619 5,701,763 3,848,407 7,692,363 5,577,366
7,845,082 6,769,848 6,458,351 4,375,041 7,218,878 6,037,556
10,242,587 5,975,019 7,840,482 5,506,318 8,325,543 9,250,126
11,706,574 8,704,298 11,838,355 8,068,573 10,711,262 10,038,320
8,450,367 11,917,622 12,498,292 11,824,517 11,010,893 7,688,295
10,645,296 9,653,579 11,711,363 7,585,063 10,226,335 12,271,832
7,600,472 7,214,069 9,310,392 6,006,354 11,284,371 9,575,417
 11,265,825 11,127,694 6,003,857 8,152,758 7,990,713 9,091,566

Nov Dec Jan Feb Mar Apr

5,160,555 4,512,904 3,419,937 4,496,733 7,286,713 5,223,188
9,423,276 10,717,362 6,579,970 5,664,433 9,732,554 9,740,126
7,340,022 4,295,634 5,530,710 3,579,018 7,615,440 5,242,724
7,688,181 6,431,356 5,941,683 4,156,289 7,507,633 5,977,180
10,959,569 5,556,768 7,762,077 5,616,444 8,492,053 9,157,625
8,183,237 6,485,039 10,149,952 9,748,782 8,814,969 9,606,434
9,313,500 11,107,636 12,851,498 9,907,900 9,761,330 8,009,492
10,033,823 9,413,313 10,007,048 8,241,371 7,257,297 11,398,182
12,650,599 8,329,228 12,896,841 10,286,638 7,901,129 7,268,585
7,119,270 6,725,013 12,688,732 11,167,124 9,594,504 8,315,386

Nov Dec Jan Feb Mar Apr

4,334,866 5,396,875 4,509,807 3,526,850 7,961,409 5,632,849
8,366,460 11,541,775 7,279,966 5,074,388 9,826,137 10,770,331
8,433,216 4,832,588 4,846,499 3,579,018 7,076,974 6,079,329
9,100,295 6,228,260 5,747,933 4,900,046 6,569,179 6,399,809
11,471,698 6,512,771 8,310,911 5,286,065 8,492,053 9,897,635
13,462,560 8,617,255 11,601,588 9,601,602 12,210,839 9,436,021
9,633,418 13,466,913 11,373,446 11,588,027 10,680,566 8,226,476
9,474,313 10,618,937 10,305,999 7,888,466 10,124,072 11,535,522
8,512,529 7,863,335 10,520,743 5,165,464 10,832,996 9,383,909
11,716,458 12,908,125 4,803,086 8,641,923 7,191,642 9,091,566

Nov Dec Jan Feb Mar Apr

2,593,690 3,174,876 2,900,500 2,151,599 3,300,428 3,920,469
4,460,036 5,578,816 5,092,218 4,871,806 6,466,990 7,878,176
3,791,445 4,330,288 3,370,450 3,181,896 3,914,858 4,479,355
5,219,240 6,324,296 3,355,949 2,823,312 4,912,559 2,929,707
4,118,645 5,460,693 3,556,475 3,847,911 7,639,784 6,457,339
2,525,999 787,436 - 1,483,510 5,768,415 72,488 - 1,595,195
6,338,993 - 2,622,196 - 4,214,766 - 325,597 3,637,608 854,821
2,979,263 1,253,442 - 3,063,341 1,179,321 3,315,400 - 2,819,523
1,683,614 4,843,076 2,236,986 8,742,820 2,183,251 1,112,308
1,249,331 1,707,892 6,903,335 2,962,811 6,875,495 4,472,351

Nov Dec Jan Feb Mar Apr

2,903,860 3,784,092 3,105,562 1,932,224 2,057,354 3,185,167
3,180,218 4,531,251 5,391,295 5,000,101 5,617,905 6,986,245
4,027,958 5,213,665 3,450,780 3,662,194 3,875,709 5,216,266
4,592,282 5,746,198 4,265,189 3,473,965 3,774,603 2,452,047
4,550,563 4,964,087 3,862,819 3,644,243 8,590,846 6,863,989
3,895,891 4,953,749 - 371,813 1,565,210 2,166,561 2,322,170
- 201,411 1,231,642 - 375,832 2,014,689 3,623,994 3,037,249
- 1,940,500 5,489,703 4,438,222 5,280,362 6,372,821 - 3,296,761
 1,128,463 3,918,266 270,477 3,376,768 7,084,533 2,460,703
7,481,928 2,371,046 429,519 2,791,922 2,887,866 2,582,583

Nov Dec Jan Feb Mar Apr

1,275,469 3,470,998 2,839,215 3,309,858 1,052,616 5,174,240
1,853,534 2,148,655 5,028,529 3,276,540 8,941,200 8,365,740
6,463,953 5,830,009 5,174,501 4,294,921 3,295,348 3,808,325
6,029,358 6,139,022 5,050,334 2,250,245 5,958,261 2,093,356
4,981,400 5,535,873 1,583,428 5,047,377 9,069,805 4,664,944
5,053,056 4,810,124 411,990 2,289,398 998,244 272,022
5,180,073 - 882,667 - 5,396,325 - 478,786 7,523,901 - 1,004,137
1,819,543 3,129,761 - 2,569,749 435,369 5,471,934 - 1,000,642
- 4,202,081 5,174,774 - 3,312,517 4,462,536 7,721,313 4,701,667
6,397,098 5,468,794 - 297,828 170,756 8,096,284 4,570,335

Nov Dec Jan Feb Mar Apr

10% 15% 14% 6% 14% 6%
8% 7% 9% 10% 14% 15%
6% 12% 6% 13% 15% 6%
10% 11% 14% 7% 11% 6%
10% 9% 6% 7% 6% 15%
13% 10% 9% 8% 12% 8%
7% 9% 14% 15% 6% 14%
9% 15% 13% 7% 11% 13%
8% 9% 7% 6% 7% 7%
12% 9% 14% 12% 9% 12%

Nov Dec Jan Feb Mar Apr

14% 5% 10% 9% 8% 13%
8% 9% 10% 7% 10% 5%
7% 14% 15% 5% 11% 9%
15% 4% 14% 8% 12% 10%
8% 12% 13% 7% 8% 9%
13% 5% 11% 12% 7% 9%
13% 15% 5% 12% 9% 13%
9% 12% 12% 9% 4% 12%
8% 13% 6% 9% 6% 9%
8% 15% 8% 6% 14% 11%

Nov Dec Jan Feb Mar Apr

9.1% 15.3% 15.3% 6.7% 11.9% 7.1%
7.4% 7.8% 8.0% 10.2% 15.3% 13.7%
6.5% 13.7% 4.8% 10.9% 13.2% 6.8%
11.8% 10.8% 16.1% 7.2% 12.2% 6.4%
10.0% 10.0% 7.2% 5.7% 5.9% 15.0%
13.4% 12.0% 7.6% 8.6% 11.4% 7.8%
6.2% 9.8% 13.2% 16.2% 5.0% 12.5%
 7.8% 12.9% 12.0% 6.3% 12.3% 13.8%
7.1% 8.1% 6.7% 5.7% 7.1% 8.1%
14.0% 7.7% 16.5% 11.4% 10.4% 11.0%

Nov Dec Jan Feb Mar Apr

12% 17% 15% 19% 15% 16%
11% 11% 11% 15% 18% 12%
13% 21% 18% 19% 8% 21%
14% 8% 15% 20% 8% 18%
11% 13% 9% 17% 15% 15%
14% 20% 8% 15% 10% 9%
21% 9% 18% 13% 8% 8%
17% 17% 20% 13% 13% 12%
22% 11% 17% 11% 12% 21%
9% 20% 13% 20% 19% 10%

Nov Dec Jan Feb Mar Apr

14% 20% 12% 19% 14% 15%
9% 12% 10% 15% 17% 13%
15% 24% 14% 22% 9% 23%
11% 8% 16% 20% 8% 19%
10% 14% 10% 14% 16% 12%
17% 17% 7% 13% 11% 9%
24% 8% 16% 11% 7% 8%
20% 19% 16% 11% 11% 14%
25% 10% 19% 10% 10% 25%
9% 19% 11% 18% 17% 11%

Nov Dec Jan Feb Mar Apr

14% 18% 17% 22% 12% 16%
11% 9% 12% 14% 17% 11%
16% 17% 16% 21% 9% 23%
14% 8% 15% 19% 9% 21%
13% 14% 10% 15% 16% 16%
16% 23% 7% 13% 9% 10%
21% 9% 15% 11% 8% 8%
20% 19% 19% 11% 11% 13%
20% 9% 20% 12% 10% 22%
11% 21% 11% 20% 21% 12%
 May Jun Total YTD
10,754,069 9,290,121 107,802,113 $ 47,623,110
14,077,095 14,901,286 176,772,795 $ 75,977,102
11,199,702 9,864,292 119,868,015 $ 52,232,656
10,653,702 12,072,402 138,344,488 $ 64,412,889
11,774,629 14,089,112 163,429,860 $ 73,706,430
12,685,815 8,999,840 13,949,884 $ 54,555,226
14,929,210 8,578,914 9,930,010 $ 60,998,693
8,044,304 9,170,950 13,781,205 $ 60,780,964
13,535,465 12,305,749 14,752,307 $ 58,105,159
8,949,226 10,383,234 8,160,387 $ 58,267,503

May Jun Total YTD

11,614,394 9,568,825 106,673,615 $ 46,486,522
14,780,950 14,305,235 172,838,290 $ 73,790,863
11,311,699 9,962,935 120,376,516 $ 51,419,741
11,186,387 11,951,678 135,957,341 $ 63,093,134
11,421,391 14,652,677 163,875,591 $ 73,290,573
8,990,321 13,564,274 10,320,569 $ 62,085,020
10,895,665 10,759,875 8,723,515 $ 58,725,318
10,748,857 13,558,966 13,164,302 $ 57,379,419
8,310,392 14,417,729 12,815,223 $ 60,202,282
13,071,503 11,724,681 12,765,729 $ 59,064,782

May Jun Total YTD

8,925,877 10,869,442 106,673,615 $ 50,773,987
15,766,347 15,497,337 172,838,290 $ 77,212,546
9,183,756 10,653,436 120,376,516 $ 58,609,586
10,334,091 9,899,369 135,957,341 $ 62,080,877
12,952,092 14,089,112 163,875,591 $ 75,425,507
12,178,382 9,269,835 10,320,569 $ 49,411,214
12,689,829 7,978,390 8,723,515 $ 59,616,970
8,366,076 10,179,755 13,164,302 $ 53,160,160
15,701,139 12,428,806 12,815,223 $ 59,523,146
10,112,625 9,656,408 12,765,729 $ 56,657,186

May Jun Total YTD

5,650,188 5,247,317 65,565,258 $ 29,980,812
7,917,658 10,003,737 106,985,137 $ 47,134,437
6,511,827 5,767,691 71,867,103 $ 32,293,069
6,835,789 7,400,782 87,416,683 $ 42,320,438
8,045,196 9,752,386 98,115,961 $ 43,420,891
11,953,369 11,933,925 12,377,664 $ 47,184,515
7,690,476 12,781,324 8,844,181 $ 40,111,097
10,162,976 7,093,841 12,329,350 $ 47,025,696
8,040,649 10,428,952 12,042,169 $ 46,906,039
 11,120,487 7,763,826 12,836,595 $ 51,120,348

May Jun Total YTD

5,763,191 5,247,317 64,797,037 $ 28,847,054
7,442,598 9,203,438 106,301,094 $ 47,220,613
6,772,300 5,652,337 69,960,230 $ 31,272,067
6,904,147 7,696,813 86,982,749 $ 42,367,648
7,723,388 9,654,862 97,302,735 $ 43,339,517
11,011,114 7,015,510 7,978,196 $ 44,730,071
7,882,447 6,145,038 10,361,944 $ 44,519,460
9,566,950 10,732,037 7,021,887 $ 52,482,569
8,435,136 6,770,625 11,698,939 $ 46,214,176
7,491,596 6,559,758 8,938,569 $ 51,428,051

May Jun Total YTD

6,780,225 4,460,219 64,831,047 $ 26,562,813
8,155,187 12,004,484 109,933,722 $ 45,281,453
6,642,063 5,594,660 68,993,511 $ 30,342,380
7,587,726 8,140,860 86,426,057 $ 40,852,244
9,493,331 7,899,433 103,027,345 $ 47,135,146
9,562,695 9,547,140 120,621,334 $ 50,044,194
6,767,619 11,375,378 114,382,167 $ 40,903,742
10,366,236 7,377,595 115,875,056 $ 47,658,230
7,075,771 8,968,899 110,610,217 $ 50,799,100
10,230,848 7,297,996 107,777,771 $ 47,612,584

May Jun Total YTD

5,103,881 4,042,804 42,236,855 $ 17,642,298
6,159,438 4,897,549 69,787,658 $ 28,842,665
4,687,875 4,096,602 48,000,911 $ 19,939,588
3,817,912 4,671,620 50,927,805 $ 22,092,451
3,729,434 4,336,726 65,313,899 $ 30,285,539
732,446 - 2,934,085 8,718,706 $ 7,370,711
7,238,734 - 4,202,410 21,253,790 $ 20,887,596
- 2,118,672 2,077,109 13,579,004 $ 13,755,268
5,494,816 1,876,797 37,689,174 $ 11,199,120
- 2,171,261 2,619,408 30,517,186 $ 7,147,155

May Jun Total YTD

5,851,203 4,321,508 41,876,578 $ 17,639,468
7,338,352 5,101,797 66,537,196 $ 26,570,250
4,539,399 4,310,598 50,416,286 $ 20,147,674
4,282,240 4,254,864 48,974,592 $ 20,725,486
3,698,003 4,997,814 66,572,856 $ 29,951,056
- 2,020,793 6,548,764 2,342,373 $ 17,354,949
3,013,218 4,614,837 - 1,638,429 $ 14,205,858
1,181,907 2,826,929 6,142,415 $ 4,896,850
- 124,744 7,647,104 1,116,284 $ 13,988,106
5,579,907 5,164,923 3,827,160 $ 7,636,731

May Jun Total YTD

3,162,686 5,622,125 46,558,671 $ 21,926,934
8,323,749 6,293,900 72,370,245 $ 29,991,933
2,411,456 5,001,099 57,153,178 $ 27,337,519
3,429,943 2,202,556 46,836,948 $ 19,713,230
5,228,704 4,434,250 60,848,246 $ 32,085,990
1,167,268 2,254,325 - 110,300,765 $ 4,681,143
4,807,382 1,833,352 - 105,658,652 $ 15,097,510
- 1,200,874 - 552,283 - 102,710,754 $ 677,591
7,266,003 5,658,181 - 97,794,994 $ 13,308,970
2,621,029 3,096,650 - 95,012,042 $ 5,229,135

May Jun Total YTD

7% 15% 11% 10.6%
7% 7% 10% 10.4%
13% 8% 10% 9.8%
12% 14% 11% 10.6%
6% 12% 9% 10.2%
15% 10% 11% 10.8%
15% 9% 11% 10.0%
7% 13% 10% 8.8%
8% 9% 8% 9.6%
6% 12% 10% 10.0%

May Jun Total YTD

15% 13% 10% 9.2%
15% 8% 9% 9.0%
5% 5% 10% 10.2%
5% 15% 9% 9.0%
9% 13% 10% 10.2%
14% 10% 11% 13.2%
8% 4% 10% 10.0%
14% 10% 10% 10.4%
15% 4% 9% 9.0%
11% 10% 9% 7.2%

May Jun Total YTD

5.6% 15.9% 10% 9.3%
7.4% 8.2% 10% 10.5%
13.4% 8.9% 10% 9.0%
13.0% 13.7% 11% 11.0%
7.2% 13.7% 10% 10.1%
13.2% 8.3% 10% 10.0%
12.3% 7.7% 10% 9.3%
8.1% 12.0% 10% 8.6%
7.4% 8.3% 9% 10.2%
6.6% 12.5% 11% 10.1%

May Jun Total YTD

16% 8% 14% 13.4%
20% 11% 14% 14.6%
10% 21% 15% 13.2%
14% 13% 14% 13.6%
14% 18% 15% 14.6%
15% 20% 15% 15.6%
17% 8% 14% 17.0%
13% 14% 15% 15.8%
11% 12% 15% 17.6%
11% 10% 14% 13.6%

May Jun Total YTD

18% 8% 15% 14.5%
24% 12% 14% 13.0%
11% 17% 16% 13.8%
16% 13% 13% 12.0%
12% 19% 14% 14.9%
13% 18% 15% 17.6%
15% 7% 13% 16.8%
14% 17% 15% 15.9%
10% 13% 16% 19.8%
11% 11% 14% 13.8%

May Jun Total YTD

13% 8% 15% 14.4%
20% 13% 15% 15.6%
11% 20% 16% 13.8%
17% 13% 14% 13.8%
17% 20% 16% 16.3%
15% 18% 15% 15.7%
17% 9% 14% 17.7%
12% 12% 14% 15.6%
10% 10% 15% 17.4%
12% 12% 15% 13.7%
1
 Leads 1 2 3 4
Type Description City Jul Aug Sep Oct
Actual Leads Los Angeles 76 84 54 84
Actual Leads New York 70 91 53 63
Actual Leads Chicago 81 67 57 81
Actual Leads Cincinnati 63 71 80 53
Actual Leads Boston 57 59 75 87
Actual Leads Seattle 59 88 92 62
Actual Leads New Jersey 92 81 91 42
Actual Leads Miami 92 48 76 48
Actual Leads Dallas 49 53 48 48
Actual Leads San Francisco 40 55 50 49
Actual Leads Total 679 697 676 617

Plan Leads Los Angeles 44 64 60 61

Plan Leads New York 45 68 44 62
Plan Leads Chicago 75 66 43 67
Plan Leads Cincinnati 69 58 57 67
Plan Leads Boston 55 76 38 52
Plan Leads Seattle 74 73 46 46
Plan Leads New Jersey 79 39 64 37
Plan Leads Miami 62 62 75 45
Plan Leads Dallas 57 67 51 40
Plan Leads San Francisco 61 44 50 54
Plan Leads Total 621 617 528 531

Type Description City Jul Aug Sep Oct

Actual Cust Satisfaction Los Angeles 93.4% 92.3% 82.3% 84.0%
Actual Cust Satisfaction New York 86.4% 86.7% 89.1% 94.1%
Actual Cust Satisfaction Chicago 87.7% 90.0% 93.8% 86.7%
Actual Cust Satisfaction Cincinnati 91.4% 94.2% 91.6% 83.4%
Actual Cust Satisfaction Boston 92.1% 93.1% 85.7% 88.1%
Actual Cust Satisfaction Seattle 88.8% 82.9% 87.5% 91.4%
Actual Cust Satisfaction New Jersey 83.9% 89.7% 93.3% 88.6%
Actual Cust Satisfaction Miami 91.1% 93.7% 82.7% 83.8%
Actual Cust Satisfaction Dallas 83.7% 92.9% 89.2% 83.0%
Actual Cust Satisfaction San Francisco 83.6% 89.6% 86.4% 83.0%
Actual Cust Satisfaction Total 92.9% 87.0% 83.8% 91.6%

Type Description City Jul Aug Sep Oct

Actual Efficiency Los Angeles 80% 82% 73% 73%
Actual Efficiency New York 82% 83% 84% 88%
Actual Efficiency Chicago 83% 85% 78% 70%
Actual Efficiency Cincinnati 82% 89% 76% 67%
Actual Efficiency Boston 77% 90% 78% 99%
Actual Efficiency Seattle 82% 85% 84% 68%
Actual Efficiency New Jersey 69% 85% 67% 81%
Actual Efficiency Miami 76% 68% 72% 84%
Actual Efficiency Dallas 70% 84% 77% 84%
Actual Efficiency San Francisco 84% 90% 72% 80%
Actual Efficiency Total 79% 84% 76% 79%

Ops
Type Description City Jul Aug Sep Oct
Actual Turnover Rate Los Angeles 3% 6% 2% 4%
Actual Turnover Rate New York 4% 4% 4% 4%
Actual Turnover Rate Chicago 3% 2% 3% 3%
Actual Turnover Rate Cincinnati 5% 5% 4% 2%
Actual Turnover Rate Boston 6% 6% 3% 5%
Actual Turnover Rate Seattle 4% 6% 3% 9%
Actual Turnover Rate New Jersey 7% 3% 3% 4%
Actual Turnover Rate Miami 8% 3% 3% 6%
Actual Turnover Rate Dallas 10% 5% 3% 9%
Actual Turnover Rate San Francisco 8% 7% 9% 5%

Facilities
Type Description City Jul Aug Sep Oct
Actual Turnover Rate Los Angeles 7% 4% 8% 7%
Actual Turnover Rate New York 8% 7% 5% 4%
Actual Turnover Rate Chicago 8% 6% 4% 7%
Actual Turnover Rate Cincinnati 8% 5% 8% 5%
Actual Turnover Rate Boston 5% 4% 8% 9%
Actual Turnover Rate Seattle 4% 10% 6% 9%
Actual Turnover Rate New Jersey 9% 6% 6% 10%
Actual Turnover Rate Miami 10% 11% 9% 7%
Actual Turnover Rate Dallas 8% 7% 4% 7%
Actual Turnover Rate San Francisco 9% 12% 4% 7%

Type Description City Jul Aug Sep Oct

Actual New Clients Los Angeles 24.00 - 14.00 5.00 5.00
Actual New Clients New York 7.00 26.00 26.00 - 14.00
Actual New Clients Chicago - 2.00 - 14.00 8.00 11.00
Actual New Clients Cincinnati 19.00 25.00 30.00 - 5.00
Actual New Clients Boston - 14.00 26.00 2.00 30.00
Actual New Clients Seattle 4.00 4.00 - 1.00 - 16.00
Actual New Clients New Jersey 12.00 2.00 - 9.00 - 15.00
Actual New Clients Miami 11.00 - 9.00 - 5.00 - 2.00
Actual New Clients Dallas 4.00 4.00 10.00 2.00
Actual New Clients San Francisco 10.00 - 5.00 13.00 - 8.00
Total 75.00 45.00 79.00 - 12.00

Type Description City Jul Aug Sep Oct

Actual Risks Los Angeles 1 2 0 1
Actual Risks New York 0 1 2 2
Actual Risks Chicago 2 2 2 0
Actual Risks Cincinnati 2 2 2 2
Actual Risks Boston 0 2 1 2
Actual Risks Seattle 6 5 7 2
Actual Risks New Jersey 8 1 9 1
Actual Risks Miami 6 6 5 0
Actual Risks Dallas 8 8 8 0
Actual Risks San Francisco 3 9 0 4
Actual Risks Total 36 38 36 14

Type Description City Jul Aug Sep Oct

Plan Risks Los Angeles 2 3 2 2
Plan Risks New York 3 3 1 1
Plan Risks Chicago 2 2 3 3
Plan Risks Cincinnati 1 3 3 3
Plan Risks Boston 2 1 1 2
Plan Risks Seattle 1 1 3 2
Plan Risks New Jersey 3 1 2 3
Plan Risks Miami 1 1 3 3
Plan Risks Dallas 2 3 3 3
Plan Risks San Francisco 1 3 2 2
Plan Risks Total 18 21 23 24

Type Description City Jul Aug Sep Oct

PY Risks Los Angeles 5 1 3 1
PY Risks New York 5 5 6 2
PY Risks Chicago 6 5 1 2
PY Risks Cincinnati 4 6 3 4
PY Risks Boston 3 4 1 1
PY Risks Seattle 4 2 2 3
PY Risks New Jersey 3 3 3 4
PY Risks Miami 4 6 1 5
PY Risks Dallas 5 2 6 1
PY Risks San Francisco 4 1 5 2
PY Risks Total 43 35 31 25

Type Description City Jul Aug Sep Oct

Actual Projects Los Angeles 1 3 4 1
Actual Projects New York 1 2 4 4
Actual Projects Chicago 2 3 1 2
Actual Projects Cincinnati 1 1 2 4
Actual Projects Boston 2 4 4 2
Actual Projects Seattle 1 1 4 3
Actual Projects New Jersey 2 4 2 1
Actual Projects Miami 4 1 1 2
Actual Projects Dallas 3 2 2 1
Actual Projects San Francisco 1 4 1 1
Actual Projects Total 19 28 26 22

Type Description City Jul Aug Sep Oct

Plan Projects Los Angeles 2 2 1 1
Plan Projects New York 4 2 1 4
Plan Projects Chicago 3 3 2 1
Plan Projects Cincinnati 2 4 3 3
Plan Projects Boston 4 3 4 3
Plan Projects Seattle 3 1 2 3
Plan Projects New Jersey 1 1 3 1
Plan Projects Miami 3 2 4 3
Plan Projects Dallas 2 4 3 4
Plan Projects San Francisco 3 2 4 1
Plan Projects Total 27 24 27 24

Type Description City Jul Aug Sep Oct

PY Projects Los Angeles 1 3 4 2
PY Projects New York 1 2 8 4
PY Projects Chicago 2 3 1 4
PY Projects Cincinnati 2 1 2 8
PY Projects Boston 4 8 8 2
PY Projects Seattle 1 2 4 3
PY Projects New Jersey 2 8 2 2
PY Projects Miami 8 1 2 2
PY Projects Dallas 6 2 4 2
PY Projects San Francisco 1 4 1 1
PY Projects Total 28 34 36 30

Type Description City Jul Aug Sep Oct

Actual Footfall Los Angeles 84.0% 88.2% 87.6% 86.9%
Actual Footfall New York 90.3% 82.2% 88.7% 94.7%
Actual Footfall Chicago 94.6% 84.5% 87.4% 86.1%
Actual Footfall Cincinnati 89.6% 89.6% 90.1% 94.7%
Actual Footfall Boston 86.9% 82.1% 90.8% 84.2%
Actual Footfall Seattle 82.9% 88.1% 91.1% 86.3%
Actual Footfall New Jersey 82.9% 85.9% 94.8% 82.9%
Actual Footfall Miami 93.1% 83.7% 89.6% 92.9%
Actual Footfall Dallas 86.1% 91.2% 83.3% 86.4%
Actual Footfall San Francisco 94.3% 88.8% 85.5% 84.8%

Type Description City Jul Aug Sep Oct

Actual Footfall Los Angeles 14% 11% 2% 8%
Actual Footfall New York 8% 14% 2% 2%
Actual Footfall Chicago 12% 11% 3% 15%
Actual Footfall Cincinnati 7% 4% 3% -3%
Actual Footfall Boston 14% 2% 2% 9%
Actual Footfall Seattle 3% -11% 11% 4%
Actual Footfall New Jersey 12% -3% -4% 2%
Actual Footfall Miami 3% 5% 9% 11%
Actual Footfall Dallas 13% 14% 14% 7%
Actual Footfall San Francisco 5% -12% 8% 10%
 5 6 7 8 9 10 11
Nov Dec Jan Feb Mar Apr May
79 54 41 49 50 33 41
57 32 52 29 40 33 51
58 45 52 38 25 26 36
42 44 37 38 47 31 32
91 38 26 27 40 31 54
74 38 50 30 41 51 38
59 32 53 31 36 38 30
68 54 45 51 47 30 40
46 37 53 41 39 40 50
37 34 55 45 50 32 50
611 408 464 379 415 345 422

51 46 51 29 47 55 32
31 32 42 41 38 26 50
37 34 55 37 33 53 39
26 55 47 37 31 55 43
33 25 40 33 55 45 51
40 52 36 44 29 26 48
28 39 26 54 30 44 43
53 25 42 41 53 52 53
48 36 55 48 44 50 47
44 36 36 51 25 48 53
391 380 430 415 385 454 459

Nov Dec Jan Feb Mar Apr May

88.2% 83.1% 82.3% 83.0% 94.1% 83.8% 87.1%
91.9% 91.8% 91.8% 92.4% 91.9% 88.7% 92.7%
83.5% 92.5% 82.8% 92.4% 85.5% 88.0% 89.8%
87.6% 87.6% 82.6% 90.3% 85.6% 89.9% 83.1%
91.4% 86.6% 83.8% 87.8% 83.4% 83.9% 88.0%
88.6% 85.7% 90.9% 90.0% 83.0% 94.2% 83.8%
94.4% 84.6% 91.0% 93.6% 94.4% 83.9% 90.1%
89.5% 94.4% 94.5% 84.6% 89.4% 86.8% 93.3%
86.7% 93.7% 85.3% 92.2% 92.1% 90.2% 93.8%
88.7% 94.9% 83.8% 86.1% 94.0% 93.4% 85.8%
90.9% 93.6% 85.5% 86.5% 88.6% 85.8% 91.5%

Nov Dec Jan Feb Mar Apr May

86% 78% 87% 94% 89% 89% 94%
75% 88% 84% 94% 77% 87% 89%
67% 76% 84% 76% 73% 77% 84%
 67% 78% 92% 85% 98% 96% 91%
95% 92% 83% 75% 90% 80% 93%
82% 84% 83% 88% 85% 81% 66%
82% 90% 85% 77% 71% 65% 68%
90% 70% 82% 78% 65% 71% 89%
74% 81% 88% 88% 69% 89% 85%
86% 66% 70% 84% 85% 86% 68%
80% 80% 84% 84% 80% 82% 83%

Nov Dec Jan Feb Mar Apr May

4% 4% 4% 5% 2% 3% 5%
6% 6% 4% 5% 6% 5% 3%
5% 2% 2% 4% 3% 2% 4%
5% 6% 5% 6% 5% 2% 4%
5% 5% 4% 4% 6% 5% 5%
10% 9% 2% 3% 5% 10% 8%
5% 4% 8% 4% 6% 10% 6%
3% 4% 7% 4% 3% 6% 8%
9% 3% 3% 7% 7% 7% 4%
7% 9% 9% 5% 5% 4% 10%

Nov Dec Jan Feb Mar Apr May

3% 7% 4% 4% 9% 8% 6%
6% 9% 10% 9% 6% 5% 7%
8% 7% 10% 9% 8% 5% 11%
8% 9% 7% 5% 3% 3% 5%
7% 5% 8% 4% 3% 4% 6%
6% 12% 11% 4% 5% 8% 5%
11% 5% 8% 9% 7% 12% 10%
7% 10% 7% 5% 5% 7% 8%
12% 4% 5% 6% 6% 10% 11%
8% 11% 12% 9% 11% 10% 6%

Nov Dec Jan Feb Mar Apr May

- 14.00 16.00 - 11.00 1.00 30.00 - 5.00 24.00
18.00 - 12.00 17.00 23.00 11.00 17.00 20.00
21.00 - 14.00 15.00 12.00 23.00 12.00 2.00
- 15.00 - 10.00 23.00 5.00 5.00 - 13.00 - 7.00
11.00 - 14.00 - 9.00 7.00 - 5.00 30.00 - 7.00
15.00 - 1.00 - 8.00 - 10.00 9.00 15.00 4.00
- 12.00 11.00 - 1.00 1.00 - 8.00 - 13.00 - 12.00
- 6.00 6.00 5.00 - 5.00 8.00 - 6.00 10.00
13.00 4.00 5.00 13.00 - 1.00 15.00 3.00
- 2.00 - 12.00 6.00 5.00 - 6.00 15.00 - 6.00
29.00 - 26.00 42.00 52.00 66.00 67.00 31.00

Nov Dec Jan Feb Mar Apr May

2 2 2 4 8 2 4
0 0 0 5 6 5 3
0 1 5 3 8 7 2
2 2 0 9 3 0 2
1 1 0 7 1 7 1
4 4 1 0 2 0 0
3 2 2 1 1 0 2
4 1 0 0 1 0 1
7 0 2 1 0 1 1
8 0 2 1 1 2 2
31 13 14 31 31 24 18

Nov Dec Jan Feb Mar Apr May

3 3 3 1 3 2 3
2 1 2 2 3 1 1
3 1 1 3 2 2 3
3 2 2 3 1 2 2
1 1 1 2 1 2 3
2 1 3 2 1 2 3
1 2 3 2 3 3 3
3 2 2 1 3 1 1
1 1 2 1 1 1 3
3 3 3 1 1 3 3
22 17 22 18 19 19 25

Nov Dec Jan Feb Mar Apr May

3 1 6 3 3 6 1
4 3 6 4 4 3 6
1 2 4 6 2 3 4
2 6 2 4 4 3 1
2 2 4 6 2 5 2
1 2 1 6 5 1 5
5 6 2 5 6 3 4
4 2 1 4 4 5 2
4 2 4 6 3 2 2
4 2 4 6 1 6 3
30 28 34 50 34 37 30

Nov Dec Jan Feb Mar Apr May

 1 2 1 4 1 3 1
4 2 1 3 1 1 2
1 3 2 3 1 3 4
4 2 4 4 3 1 3
1 3 3 3 2 2 1
1 2 1 4 2 2 4
4 1 2 1 2 4 2
2 3 3 3 2 2 2
4 4 3 3 4 2 4
2 4 3 3 3 2 1
26 27 24 32 23 26 26

Nov Dec Jan Feb Mar Apr May

2 1 2 2 1 4 2
2 3 4 4 1 3 1
1 4 4 3 1 2 1
2 1 2 4 2 3 2
3 4 3 3 1 2 4
3 4 3 2 4 3 2
2 2 4 3 4 2 4
4 3 1 1 4 2 2
1 2 1 3 1 3 1
3 3 3 1 1 2 4
23 27 27 26 20 26 23

Nov Dec Jan Feb Mar Apr May

2 4 1 8 2 3 1
8 2 2 3 1 1 2
1 6 4 6 1 6 8
4 4 4 8 3 1 6
2 6 6 3 4 4 2
1 2 1 8 2 4 8
4 1 2 2 4 8 2
2 6 3 3 2 4 2
8 8 6 6 4 4 4
4 4 3 6 3 4 2
36 43 32 53 26 39 37

Nov Dec Jan Feb Mar Apr May

89.3% 92.9% 88.6% 83.8% 83.0% 89.0% 92.1%
94.3% 92.5% 84.0% 88.1% 82.6% 90.7% 85.6%
83.7% 87.8% 92.1% 82.8% 83.0% 84.8% 86.1%
93.4% 87.6% 83.9% 86.4% 89.8% 86.7% 82.2%
91.1% 93.2% 92.0% 83.5% 84.2% 91.3% 91.5%
84.1% 94.8% 88.3% 92.9% 87.9% 86.3% 84.3%
87.8% 90.9% 88.4% 93.8% 84.9% 94.1% 87.8%
89.4% 89.4% 94.6% 86.3% 82.1% 93.5% 93.9%
85.8% 93.5% 92.3% 89.8% 83.4% 85.8% 90.8%
82.3% 90.5% 87.2% 83.8% 84.3% 88.6% 86.3%

Nov Dec Jan Feb Mar Apr May

14% 7% 2% 8% 4% 7% 14%
12% -11% 9% 3% 9% 6% 2%
13% 9% 8% 5% 2% 8% 2%
9% -3% 11% 2% -7% 7% 14%
4% 13% 9% -11% 9% 8% -12%
5% 11% 3% 9% 3% 9% 10%
13% 12% 7% 2% 3% -3% 5%
5% 2% 15% 13% 2% 13% 14%
-8% 11% 10% 15% 11% 12% 7%
12% 14% 10% 15% -12% 13% -12%
 12
Jun Total YTD
45 690 377
50 621 334
36 602 344
41 579 309
55 640 369
44 667 375
29 614 365
54 653 332
32 536 244
30 527 231
416 6129 3,280

35 575 280
42 521 250
26 565 288
41 586 277
42 545 254
34 548 279
54 537 247
26 589 297
40 583 263
43 545 253
383 5594 2,688

Jun Total YTD

85.8%
87.3%
88.4%
82.6%
82.7%
85.9%
95.0%
84.7%
89.8%
94.0%
83.1%

Jun Total YTD

93%
94%
64%
 99%
91%
73%
73%
83%
85%
69%
82%

Jun Total YTD

5%
2%
5%
3%
3%
3%
10%
9%
3%
8%

Jun Total YTD

8%
8%
10%
2%
3%
8%
8%
5%
4%
5%

Jun Total YTD

- 6.00
- 1.00
18.00
6.00
- 1.00
9.00
- 15.00
 9.00
- 8.00
1.00
12.00

Jun Total YTD

7 35 6
4 28 5
2 34 6
2 28 10
2 25 6
1 32 24
1 31 22
2 26 21
2 38 31
1 33 24
24 310 155

Jun Total YTD

3 30 12
3 23 10
1 26 13
3 28 13
2 19 7
3 24 9
3 29 10
1 22 11
3 24 12
1 26 11
23 251 108

Jun Total YTD

1 34 13
1 49 22
4 40 15
4 43 19
3 35 11
6 38 12
6 50 18
3 41 20
3 40 18
1 39 16
32 409 164

Jun Total YTD

 4 26 10
4 29 15
4 29 9
3 32 12
4 31 13
3 28 10
2 27 13
2 27 10
1 33 12
3 28 9
34 313 121

Jun Total YTD

3 23 8
3 32 13
3 28 10
2 30 14
1 35 17
3 33 12
1 28 8
4 33 16
3 28 14
1 28 13
24 298 125

Jun Total YTD

4 35 12
4 38 23
4 46 11
3 46 17
8 57 24
6 42 11
2 39 18
4 39 15
1 55 22
6 39 11
42 436 164

Jun Total YTD

83.3% 89.3%
92.2% 94.3%
85.0% 83.7%
86.2% 93.4%
82.6% 91.1%
85.8% 84.1%
92.0% 87.8%
91.1% 89.4%
83.7% 85.8%
87.2% 82.3%

Jun Total YTD Rank

5% 8% 14.0% 1
6% 5% 12.0% 4
14% 9% 13.0% 2
11% 5% 9.0% 6
-3% 4% 4.0% 9
10% 6% 5.0% 7
5% 4% 13.0% 2
7% 8% 5.0% 7
8% 10% -8.0% 10
7% 5% 12.0% 4
 1 2 3 4
Type Description Region Jul Aug Sep Oct
Actual Revenue Los Angeles 9,889,817 10,749,439 10,300,852 8,928,757
Actual Revenue New York 14,439,998 14,582,360 17,886,581 15,801,327
Actual Revenue Chicago 10,794,405 10,383,008 10,173,065 9,282,200
Actual Revenue Cincinnati 14,443,929 10,013,660 12,082,169 14,808,809
Actual Revenue Boston 16,073,983 15,957,603 15,284,000 12,029,612
Actual Revenue Seattle 14,572,408 8,635,605 8,219,731 8,894,909
Actual Revenue New Jersey 9,811,359 12,586,539 9,292,055 14,519,380
Actual Revenue Miami 11,617,054 14,080,072 12,697,789 8,761,490
Actual Revenue Dallas 14,981,825 8,659,007 10,525,844 14,654,397
Actual Revenue San Francisco 14,611,160 11,525,176 8,913,183 10,702,828
Actual Revenue Total 131,235,937 117,172,469 115,375,268 118,383,708

Type Description Region Jul Aug Sep Oct

Plan Revenue Los Angeles 9,197,529 9,781,990 9,888,818 9,553,770
Plan Revenue New York 14,295,598 13,561,595 17,528,849 15,801,327
Plan Revenue Chicago 10,686,461 9,760,028 9,766,142 9,839,132
Plan Revenue Cincinnati 13,288,415 10,013,660 11,961,347 15,549,249
Plan Revenue Boston 15,270,283 15,798,027 15,284,000 11,428,131
Plan Revenue Seattle 12,122,632 10,255,440 14,155,226 13,472,594
Plan Revenue New Jersey 11,033,478 13,335,385 11,255,066 13,989,300
Plan Revenue Miami 9,238,192 13,379,323 14,721,413 11,947,168
Plan Revenue Dallas 11,453,483 13,939,665 9,248,393 11,781,679
Plan Revenue San Francisco 10,363,678 11,122,861 13,617,314 9,359,731
Plan Revenue Total 116,949,750 120,947,973 127,426,568 122,722,081

Type Description Region Jul Aug Sep Oct

PY Revenue Los Angeles 10,779,900 12,254,361 11,124,920 10,178,783
PY Revenue New York 12,562,799 17,061,362 17,349,983 18,961,592
PY Revenue Chicago 12,521,510 9,344,707 11,800,755 11,138,640
PY Revenue Cincinnati 12,710,658 8,111,064 10,511,487 17,030,130
PY Revenue Boston 16,234,722 12,766,082 16,048,200 14,435,534
PY Revenue Seattle 11,657,926 7,599,332 9,534,888 7,382,774
PY Revenue New Jersey 10,694,381 12,208,943 10,314,181 11,905,892
PY Revenue Miami 9,758,325 12,812,866 10,412,187 8,323,416
PY Revenue Dallas 17,079,281 7,446,746 11,894,204 14,654,397
PY Revenue San Francisco 12,711,709 12,792,945 8,645,788 8,990,376
PY Revenue Total 126,711,211 112,398,408 117,636,592 123,001,533

Type Description Region J A S O

Actual Expense Los Angeles 7,185,314 6,094,932 6,656,749 4,883,261
Actual Expense New York 8,278,237 8,504,433 10,926,316 10,618,652
Actual Expense Chicago 6,997,962 5,425,317 6,558,768 5,502,488
Actual Expense Cincinnati 9,628,113 5,367,058 8,804,425 10,675,760
Actual Expense Boston 8,686,213 8,100,718 9,768,151 6,623,222
Actual Expense Seattle 10,709,425 6,461,427 9,445,838 8,861,251
Actual Expense New Jersey 7,623,373 11,630,210 6,103,831 6,303,316
Actual Expense Miami 7,787,323 11,666,210 7,066,259 9,860,608
Actual Expense Dallas 8,814,751 10,779,480 11,862,246 7,849,090
Actual Expense San Francisco 12,063,301 6,610,468 8,529,625 12,651,129
Actual Expense Total 87,774,012 80,640,252 85,722,208 83,828,777

Type Description Region Jul Aug Sep Oct

Plan Expense Los Angeles 6,538,636 6,033,983 6,523,614 4,590,266
Plan Expense New York 8,029,890 8,759,566 10,707,789 10,300,092
Plan Expense Chicago 6,648,064 4,937,039 6,624,355 5,722,587
Plan Expense Cincinnati 9,531,832 5,152,376 8,892,470 11,102,790
Plan Expense Boston 8,251,903 7,938,703 9,963,514 6,225,829
Plan Expense Seattle 7,861,722 6,090,429 11,183,894 11,410,789
Plan Expense New Jersey 7,969,524 9,439,624 10,235,722 7,561,090
Plan Expense Miami 10,866,200 10,508,366 8,618,373 12,455,807
Plan Expense Dallas 6,402,170 8,609,661 11,504,339 7,047,407
Plan Expense San Francisco 11,623,193 10,322,202 11,955,816 10,407,570
Plan Expense Total 83,723,133 77,791,948 96,209,886 86,824,227

Type Description Region J A S O

PY Expense Los Angeles 5,748,251 6,155,881 6,124,209 4,199,605
PY Expense New York 9,685,537 7,398,856 10,380,000 9,450,600
PY Expense Chicago 6,438,125 5,045,545 5,968,479 4,457,015
PY Expense Cincinnati 8,087,615 5,313,387 9,596,824 8,754,123
PY Expense Boston 10,336,594 6,804,603 11,038,010 7,484,241
PY Expense Seattle 10,816,519 7,624,484 11,051,630 7,089,001
PY Expense New Jersey 7,775,840 10,350,887 6,714,214 6,429,382
PY Expense Miami 8,721,802 13,649,466 6,642,283 9,170,365
PY Expense Dallas 9,784,374 9,162,558 14,234,695 9,104,944
PY Expense San Francisco 10,856,971 5,288,374 8,870,810 10,879,971
PY Expense Total 88,251,628 76,794,042 90,621,155 77,019,248

Type Description Region J A S O

Actual G Profit Los Angeles 2,704,502 4,654,507 3,644,103 4,045,496
Actual G Profit New York 6,161,762 6,077,928 6,960,265 5,182,675
Actual G Profit Chicago 3,796,443 4,957,691 3,614,297 3,779,712
Actual G Profit Cincinnati 4,815,816 4,646,602 3,277,743 4,133,049
Actual G Profit Boston 7,387,769 7,856,885 5,515,849 5,406,390
Actual G Profit Seattle 3,862,983 2,174,178 - 1,226,107 33,658
Actual G Profit New Jersey 2,187,986 956,329 3,188,224 8,216,064
Actual G Profit Miami 3,829,731 2,413,862 5,631,530 - 1,099,118
Actual G Profit Dallas 6,167,074 - 2,120,473 - 1,336,402 6,805,307
Actual G Profit San Francisco 2,547,859 4,914,708 383,558 - 1,948,301
Actual G Profit Total 43,461,925 36,532,217 29,653,060 34,554,931

Type Description Region J A S O

Plan G Profit Los Angeles 2,658,893 3,748,007 3,365,204 4,963,504
Plan G Profit New York 6,265,709 4,802,030 6,821,059 5,501,235
Plan G Profit Chicago 4,038,397 4,822,989 3,141,787 4,116,544
Plan G Profit Cincinnati 3,756,583 4,861,284 3,068,877 4,446,459
Plan G Profit Boston 7,018,381 7,859,324 5,320,486 5,202,302
Plan G Profit Seattle 4,260,910 4,165,011 2,971,332 2,061,805
Plan G Profit New Jersey 3,063,954 3,895,761 1,019,344 6,428,210
Plan G Profit Miami - 1,628,008 2,870,957 6,103,040 - 508,639
Plan G Profit Dallas 5,051,313 5,330,004 - 2,255,946 4,734,272
Plan G Profit San Francisco - 1,259,515 800,659 1,661,498 - 1,047,839
Plan G Profit Total 33,226,617 43,156,025 31,216,681 35,897,853

Type Description Region J A S O

PY G Profit Los Angeles 4,241,264 6,220,378 4,601,306 5,588,517
PY G Profit New York 4,532,909 8,301,796 6,642,194 8,661,500
PY G Profit Chicago 5,873,446 4,407,669 5,176,400 5,416,052
PY G Profit Cincinnati 3,178,826 2,958,689 1,619,017 5,927,340
PY G Profit Boston 7,982,820 4,827,379 6,084,686 8,209,705
PY G Profit Seattle 3,796,204 1,508,903 - 1,649,006 - 4,028,015
PY G Profit New Jersey 2,724,857 2,769,319 78,459 4,344,802
PY G Profit Miami - 1,107,875 2,304,500 1,793,814 - 4,132,392
PY G Profit Dallas 10,677,111 - 1,162,915 389,865 7,606,990
PY G Profit San Francisco 1,088,516 2,470,743 - 3,310,028 - 1,417,194
PY G Profit Total 42,988,078 34,606,460 21,426,706 36,177,306

Type Description City J A S O

Actual ROI Los Angeles 6.0% 10.0% 13.0% 14.0%
Actual ROI New York 7.0% 13.0% 13.0% 11.0%
Actual ROI Chicago 9.0% 15.0% 11.0% 8.0%
Actual ROI Cincinnati 6.0% 15.0% 8.0% 14.0%
Actual ROI Boston 10.0% 13.0% 9.0% 9.0%
Actual ROI Seattle 14.0% 8.0% 8.0% 11.0%
Actual ROI New Jersey 7.0% 11.0% 15.0% 10.0%
Actual ROI Miami 9.0% 11.0% 6.0% 9.0%
Actual ROI Dallas 9.0% 7.0% 15.0% 9.0%
Actual ROI San Francisco 10.0% 11.0% 9.0% 8.0%
Actual ROI Total 8.7% 11.4% 10.7% 10.3%

Type Description City J A S O

Plan ROI Los Angeles 10.0% 4.0% 11.0% 7.0%
Plan ROI New York 12.0% 5.0% 7.0% 13.0%
Plan ROI Chicago 15.0% 12.0% 13.0% 4.0%
Plan ROI Cincinnati 5.0% 15.0% 5.0% 5.0%
Plan ROI Boston 9.0% 15.0% 13.0% 6.0%
Plan ROI Seattle 14.0% 11.0% 15.0% 13.0%
Plan ROI New Jersey 15.0% 5.0% 13.0% 4.0%
Plan ROI Miami 13.0% 9.0% 14.0% 7.0%
Plan ROI Dallas 5.0% 12.0% 9.0% 11.0%
Plan ROI San Francisco 4.0% 5.0% 13.0% 6.0%
Plan ROI Total 10.2% 9.3% 11.3% 7.6%

Type Description City J A S O

PY ROI Los Angeles 5.5% 8.3% 11.3% 12.0%
PY ROI New York 7.1% 14.2% 14.6% 9.5%
PY ROI Chicago 8.5% 12.3% 10.9% 6.6%
PY ROI Cincinnati 5.2% 17.9% 6.6% 13.3%
PY ROI Boston 8.2% 14.8% 8.1% 9.3%
PY ROI Seattle 12.2% 6.7% 9.0% 8.8%
PY ROI New Jersey 5.7% 10.6% 13.1% 11.0%
PY ROI Miami 9.1% 10.7% 5.4% 10.2%
PY ROI Dallas 10.4% 7.1% 17.9% 8.4%
PY ROI San Francisco 9.2% 9.4% 8.6% 9.2%
PY ROI Total 8.1% 11.2% 10.5% 9.8%

Type Description City J A S O

Actual ROA Los Angeles 20.0% 10.0% 10.0% 15.0%
Actual ROA New York 18.0% 18.0% 8.0% 18.0%
Actual ROA Chicago 21.0% 8.0% 9.0% 15.0%
Actual ROA Cincinnati 17.0% 11.0% 12.0% 14.0%
Actual ROA Boston 8.0% 10.0% 22.0% 22.0%
Actual ROA Seattle 11.0% 18.0% 22.0% 13.0%
Actual ROA New Jersey 8.0% 21.0% 21.0% 14.0%
Actual ROA Miami 10.0% 12.0% 22.0% 18.0%
Actual ROA Dallas 11.0% 17.0% 16.0% 22.0%
Actual ROA San Francisco 22.0% 12.0% 17.0% 8.0%
Actual ROA Total 14.6% 13.7% 15.9% 15.9%

Type Description City J A S O

Plan ROA Los Angeles 24.0% 9.9% 8.9% 15.3%
Plan ROA New York 15.8% 18.0% 7.6% 14.8%
Plan ROA Chicago 21.6% 9.2% 10.7% 12.6%
Plan ROA Cincinnati 15.5% 10.6% 10.8% 11.6%
Plan ROA Boston 7.4% 10.2% 20.2% 26.4%
Plan ROA Seattle 12.7% 18.2% 25.7% 14.6%
Plan ROA New Jersey 9.3% 18.9% 18.3% 14.1%
Plan ROA Miami 9.8% 11.4% 22.4% 16.4%
Plan ROA Dallas 12.5% 17.7% 19.2% 24.6%
Plan ROA San Francisco 18.3% 14.3% 19.2% 8.4%
Plan ROA Total 14.7% 13.8% 16.3% 15.9%

Type Description City J A S O

PY ROA Los Angeles 22.6% 11.5% 8.1% 16.4%
PY ROA New York 17.5% 20.7% 7.4% 21.6%
PY ROA Chicago 22.7% 8.7% 8.6% 13.4%
PY ROA Cincinnati 17.3% 11.8% 9.7% 16.0%
PY ROA Boston 7.2% 10.6% 24.9% 26.2%
PY ROA Seattle 9.1% 16.6% 22.0% 14.8%
PY ROA New Jersey 9.0% 21.0% 24.2% 13.0%
PY ROA Miami 8.8% 11.9% 22.7% 14.6%
PY ROA Dallas 11.4% 20.4% 16.8% 18.5%
PY ROA San Francisco 21.3% 14.2% 14.1% 8.0%
PY ROA Total 14.7% 14.7% 15.8% 16.2%

Type Description Region Jul Aug Sep Oct

Actual Cust Satisfaction Los Angeles 93% 92% 82% 84%
Actual Cust Satisfaction New York 86% 87% 89% 94%
Actual Cust Satisfaction Chicago 88% 90% 94% 87%
Actual Cust Satisfaction Cincinnati 91% 94% 92% 83%
Actual Cust Satisfaction Boston 92% 93% 86% 88%
Actual Cust Satisfaction Seattle 89% 83% 88% 91%
Actual Cust Satisfaction New Jersey 84% 90% 93% 89%
Actual Cust Satisfaction Miami 91% 94% 83% 84%
Actual Cust Satisfaction Dallas 84% 93% 89% 83%
Actual Cust Satisfaction San Francisco 84% 90% 86% 83%
Avg 88% 91% 88% 87%

Type Description Region Jul Aug Sep Oct

Actual Efficiency Los Angeles 80% 82% 73% 73%
Actual Efficiency New York 82% 83% 84% 88%
Actual Efficiency Chicago 83% 85% 78% 70%
Actual Efficiency Cincinnati 82% 89% 76% 67%
Actual Efficiency Boston 77% 90% 78% 99%
Actual Efficiency Seattle 82% 85% 84% 68%
Actual Efficiency New Jersey 69% 85% 67% 81%
Actual Efficiency Miami 76% 68% 72% 84%
Actual Efficiency Dallas 70% 84% 77% 84%
Actual Efficiency San Francisco 84% 90% 72% 80%
Avg 79% 84% 76% 79%
Type Description Region J A S O
Actual Turnover Rate Los Angeles 3.2% 5.9% 2.2% 3.7%
Actual Turnover Rate Los Angeles -6.6% -3.7% -7.8% -6.7%
Actual Turnover Rate New York 3.9% 4.4% 4.3% 4.2%
Actual Turnover Rate New York -7.8% -6.8% -4.7% -4.2%
Actual Turnover Rate Chicago 3.3% 2.1% 3.2% 3.3%
Actual Turnover Rate Chicago -7.8% -6.2% -3.8% -7.5%
Actual Turnover Rate Cincinnati 5.2% 4.6% 3.5% 2.2%
Actual Turnover Rate Cincinnati -8.1% -5.1% -7.5% -5.3%
Actual Turnover Rate Boston 5.6% 5.6% 2.7% 4.9%
Actual Turnover Rate Boston -5.1% -4.5% -7.6% -8.8%
Actual Turnover Rate Seattle 6.8% 2.6% 2.7% 4.3%
Actual Turnover Rate Seattle -4.4% -9.7% -6.4% -8.8%
Actual Turnover Rate New Jersey 8.2% 3.3% 2.8% 5.6%
Actual Turnover Rate New Jersey -9.5% -6.2% -5.8% -10.4%
Actual Turnover Rate Miami 9.7% 4.8% 3.1% 8.7%
Actual Turnover Rate Miami -9.7% -11.2% -8.6% -6.9%
Actual Turnover Rate Dallas 8.3% 6.9% 9.2% 5.2%
Actual Turnover Rate Dallas -8.1% -7.1% -4.4% -6.8%
Actual Turnover Rate San Francisco 8.3% 6.9% 9.2% 5.2%
Actual Turnover Rate San Francisco -8.7% -11.7% -4.5% -7.2%

Avg. White 6% 5% 4% 5%
Avg. Blue -8% -7% -6% -7%

Type Description Region J A S O

Actual Clients Los Angeles 24 -14 5 5
Actual Clients New York 7 26 26 -14
Actual Clients Chicago -2 -14 8 11
Actual Clients Cincinnati 19 25 30 -5
Actual Clients Boston -14 26 2 30
Actual Clients Seattle 4 4 -1 -16
Actual Clients New Jersey 12 2 -9 -15
Actual Clients Miami 11 -9 -5 -2
Actual Clients Dallas 4 4 10 2
Actual Clients San Francisco 10 -5 13 -8
Total 75 45 79 -12

Type Description City J A S O

Actual Risks Los Angeles 1 2 0 1
Actual Risks New York 0 1 2 2
Actual Risks Chicago 2 2 2 0
Actual Risks Cincinnati 2 2 2 2
Actual Risks Boston 0 2 1 2
Actual Risks Seattle 6 5 7 2
Actual Risks New Jersey 8 1 9 1
Actual Risks Miami 6 6 5 0
Actual Risks Dallas 8 8 8 0
Actual Risks San Francisco 3 9 0 4
Actual Risks Total 36 38 36 14

Type Description City J A S O

Plan Risks Los Angeles 2 3 2 2
Plan Risks New York 3 3 1 1
Plan Risks Chicago 2 2 3 3
Plan Risks Cincinnati 1 3 3 3
Plan Risks Boston 2 1 1 2
Plan Risks Seattle 1 1 3 2
Plan Risks New Jersey 3 1 2 3
Plan Risks Miami 1 1 3 3
Plan Risks Dallas 2 3 3 3
Plan Risks San Francisco 1 3 2 2
Plan Risks Total 18 21 23 24

Type Description City J A S O

PY Risks Los Angeles 5 1 3 1
PY Risks New York 5 5 6 2
PY Risks Chicago 6 5 1 2
PY Risks Cincinnati 4 6 3 4
PY Risks Boston 3 4 1 1
PY Risks Seattle 4 2 2 3
PY Risks New Jersey 3 3 3 4
PY Risks Miami 4 6 1 5
PY Risks Dallas 5 2 6 1
PY Risks San Francisco 4 1 5 2
Plan Risks Total 43 35 31 25

Type Description City J A S O

Actual Leads Los Angeles 76 84 54 84
Actual Leads New York 70 91 53 63
Actual Leads Chicago 81 67 57 81
Actual Leads Cincinnati 63 71 80 53
Actual Leads Boston 57 59 75 87
Actual Leads Seattle 59 88 92 62
Actual Leads New Jersey 92 81 91 42
Actual Leads Miami 92 48 76 48
Actual Leads Dallas 49 53 48 48
Actual Leads San Francisco 40 55 50 49
Actual Leads Total 679 697 676 617
Type Description City J A S O
Actual Projects Los Angeles 1 3 4 1
Actual Projects New York 1 2 4 4
Actual Projects Chicago 2 3 1 2
Actual Projects Cincinnati 1 1 2 4
Actual Projects Boston 2 4 4 2
Actual Projects Seattle 1 1 4 3
Actual Projects New Jersey 2 4 2 1
Actual Projects Miami 4 1 1 2
Actual Projects Dallas 3 2 2 1
Actual Projects San Francisco 1 4 1 1
Actual Projects Total 18 25 25 21

Type Description City J A S O

Plan Projects Los Angeles 2 2 1 1
Plan Projects New York 4 2 1 4
Plan Projects Chicago 3 3 2 1
Plan Projects Cincinnati 2 4 3 3
Plan Projects Boston 4 3 4 3
Plan Projects Seattle 3 1 2 3
Plan Projects New Jersey 1 1 3 1
Plan Projects Miami 3 2 4 3
Plan Projects Dallas 2 4 3 4
Plan Projects San Francisco 3 2 4 1
Plan Projects Total 27 24 27 24

Type Description City J A S O

PY Projects Los Angeles 2 2 1 1
PY Projects New York 4 2 1 4
PY Projects Chicago 3 3 2 1
PY Projects Cincinnati 2 4 3 3
PY Projects Boston 4 3 4 3
PY Projects Seattle 3 1 2 3
PY Projects New Jersey 1 1 3 1
PY Projects Miami 3 2 4 3
PY Projects Dallas 2 4 3 4
PY Projects San Francisco 3 2 4 1
PY Projects Total 27 24 27 24

Type Description City J A S O

Actual Turnover Rate Los Angeles 4.9% 4.8% 5.0% 5.2%
Actual Turnover Rate New York 5.8% 5.6% 4.5% 4.2%
Actual Turnover Rate Chicago 5.6% 4.2% 3.5% 5.4%
Actual Turnover Rate Cincinnati 6.7% 4.9% 5.5% 3.7%
Actual Turnover Rate Boston 5.4% 5.0% 5.2% 6.8%
 5 6 7 8 9 10
Nov Dec Jan Feb Mar Apr
7,754,245 #N/A #N/A #N/A #N/A #N/A
13,266,836 #N/A #N/A #N/A #N/A #N/A
11,599,979 #N/A #N/A #N/A #N/A #N/A
13,064,322 #N/A #N/A #N/A #N/A #N/A
14,361,233 #N/A #N/A #N/A #N/A #N/A
14,232,573 #N/A #N/A #N/A #N/A #N/A
14,789,360 #N/A #N/A #N/A #N/A #N/A
13,624,559 #N/A #N/A #N/A #N/A #N/A
9,284,086 #N/A #N/A #N/A #N/A #N/A
12,515,156 #N/A #N/A #N/A #N/A #N/A
124,492,349 #N/A #N/A #N/A #N/A #N/A

Nov Dec Jan Feb Mar Apr

8,064,415 #N/A #N/A #N/A #N/A #N/A
12,603,494 #N/A #N/A #N/A #N/A #N/A
11,367,979 #N/A #N/A #N/A #N/A #N/A
12,280,463 #N/A #N/A #N/A #N/A #N/A
15,510,131 #N/A #N/A #N/A #N/A #N/A
12,079,128 #N/A #N/A #N/A #N/A #N/A
9,112,089 #N/A #N/A #N/A #N/A #N/A
8,093,323 #N/A #N/A #N/A #N/A #N/A
13,779,062 #N/A #N/A #N/A #N/A #N/A
14,601,198 #N/A #N/A #N/A #N/A #N/A
117,491,283 #N/A #N/A #N/A #N/A #N/A

Nov Dec Jan Feb Mar Apr

6,436,024 #N/A #N/A #N/A #N/A #N/A
11,276,811 #N/A #N/A #N/A #N/A #N/A
13,803,975 #N/A #N/A #N/A #N/A #N/A
13,717,538 #N/A #N/A #N/A #N/A #N/A
15,940,968 #N/A #N/A #N/A #N/A #N/A
13,236,293 #N/A #N/A #N/A #N/A #N/A
14,493,573 #N/A #N/A #N/A #N/A #N/A
11,853,366 #N/A #N/A #N/A #N/A #N/A
8,448,518 #N/A #N/A #N/A #N/A #N/A
13,516,368 #N/A #N/A #N/A #N/A #N/A
122,723,434 #N/A #N/A #N/A #N/A #N/A

N D J F M A
5,160,555 #N/A #N/A #N/A #N/A #N/A
8,806,800 #N/A #N/A #N/A #N/A #N/A
7,808,534 #N/A #N/A #N/A #N/A #N/A
7,845,082 #N/A #N/A #N/A #N/A #N/A
 10,242,587 #N/A #N/A #N/A #N/A #N/A
11,706,574 #N/A #N/A #N/A #N/A #N/A
8,450,367 #N/A #N/A #N/A #N/A #N/A
10,645,296 #N/A #N/A #N/A #N/A #N/A
7,600,472 #N/A #N/A #N/A #N/A #N/A
11,265,825 #N/A #N/A #N/A #N/A #N/A
89,532,093 #N/A #N/A #N/A #N/A #N/A

Nov Dec Jan Feb Mar Apr

5,160,555 #N/A #N/A #N/A #N/A #N/A
9,423,276 #N/A #N/A #N/A #N/A #N/A
7,340,022 #N/A #N/A #N/A #N/A #N/A
7,688,181 #N/A #N/A #N/A #N/A #N/A
10,959,569 #N/A #N/A #N/A #N/A #N/A
8,183,237 #N/A #N/A #N/A #N/A #N/A
9,313,500 #N/A #N/A #N/A #N/A #N/A
10,033,823 #N/A #N/A #N/A #N/A #N/A
12,650,599 #N/A #N/A #N/A #N/A #N/A
7,119,270 #N/A #N/A #N/A #N/A #N/A
87,872,031 #N/A #N/A #N/A #N/A #N/A

N D J F M A
4,334,866 #N/A #N/A #N/A #N/A #N/A
8,366,460 #N/A #N/A #N/A #N/A #N/A
8,433,216 #N/A #N/A #N/A #N/A #N/A
9,100,295 #N/A #N/A #N/A #N/A #N/A
11,471,698 #N/A #N/A #N/A #N/A #N/A
13,462,560 #N/A #N/A #N/A #N/A #N/A
9,633,418 #N/A #N/A #N/A #N/A #N/A
9,474,313 #N/A #N/A #N/A #N/A #N/A
8,512,529 #N/A #N/A #N/A #N/A #N/A
11,716,458 #N/A #N/A #N/A #N/A #N/A
94,505,815 #N/A #N/A #N/A #N/A #N/A

N D J F M A
2,593,690 #N/A #N/A #N/A #N/A #N/A
4,460,036 #N/A #N/A #N/A #N/A #N/A
3,791,445 #N/A #N/A #N/A #N/A #N/A
5,219,240 #N/A #N/A #N/A #N/A #N/A
4,118,645 #N/A #N/A #N/A #N/A #N/A
2,525,999 #N/A #N/A #N/A #N/A #N/A
6,338,993 #N/A #N/A #N/A #N/A #N/A
2,979,263 #N/A #N/A #N/A #N/A #N/A
1,683,614 #N/A #N/A #N/A #N/A #N/A
1,249,331 #N/A #N/A #N/A #N/A #N/A
 34,960,256 #N/A #N/A #N/A #N/A #N/A

N D J F M A
2,903,860 #N/A #N/A #N/A #N/A #N/A
3,180,218 #N/A #N/A #N/A #N/A #N/A
4,027,958 #N/A #N/A #N/A #N/A #N/A
4,592,282 #N/A #N/A #N/A #N/A #N/A
4,550,563 #N/A #N/A #N/A #N/A #N/A
3,895,891 #N/A #N/A #N/A #N/A #N/A
- 201,411 #N/A #N/A #N/A #N/A #N/A
- 1,940,500 #N/A #N/A #N/A #N/A #N/A
1,128,463 #N/A #N/A #N/A #N/A #N/A
7,481,928 #N/A #N/A #N/A #N/A #N/A
29,619,252 #N/A #N/A #N/A #N/A #N/A

N D J F M A
1,275,469 #N/A #N/A #N/A #N/A #N/A
1,853,534 #N/A #N/A #N/A #N/A #N/A
6,463,953 #N/A #N/A #N/A #N/A #N/A
6,029,358 #N/A #N/A #N/A #N/A #N/A
4,981,400 #N/A #N/A #N/A #N/A #N/A
5,053,056 #N/A #N/A #N/A #N/A #N/A
5,180,073 #N/A #N/A #N/A #N/A #N/A
1,819,543 #N/A #N/A #N/A #N/A #N/A
- 4,202,081 #N/A #N/A #N/A #N/A #N/A
6,397,098 #N/A #N/A #N/A #N/A #N/A
34,851,403 #N/A #N/A #N/A #N/A #N/A

N D J F M A
10.0% #N/A #N/A #N/A #N/A #N/A
8.0% #N/A #N/A #N/A #N/A #N/A
6.0% #N/A #N/A #N/A #N/A #N/A
10.0% #N/A #N/A #N/A #N/A #N/A
10.0% #N/A #N/A #N/A #N/A #N/A
13.0% #N/A #N/A #N/A #N/A #N/A
7.0% #N/A #N/A #N/A #N/A #N/A
9.0% #N/A #N/A #N/A #N/A #N/A
8.0% #N/A #N/A #N/A #N/A #N/A
12.0% #N/A #N/A #N/A #N/A #N/A
9.3% #N/A #N/A #N/A #N/A #N/A

N D J F M A
14.0% #N/A #N/A #N/A #N/A #N/A
8.0% #N/A #N/A #N/A #N/A #N/A
7.0% #N/A #N/A #N/A #N/A #N/A
15.0% #N/A #N/A #N/A #N/A #N/A
8.0% #N/A #N/A #N/A #N/A #N/A
13.0% #N/A #N/A #N/A #N/A #N/A
13.0% #N/A #N/A #N/A #N/A #N/A
9.0% #N/A #N/A #N/A #N/A #N/A
8.0% #N/A #N/A #N/A #N/A #N/A
8.0% #N/A #N/A #N/A #N/A #N/A
10.3% #N/A #N/A #N/A #N/A #N/A

N D J F M A
9.1% #N/A #N/A #N/A #N/A #N/A
7.4% #N/A #N/A #N/A #N/A #N/A
6.5% #N/A #N/A #N/A #N/A #N/A
11.8% #N/A #N/A #N/A #N/A #N/A
10.0% #N/A #N/A #N/A #N/A #N/A
13.4% #N/A #N/A #N/A #N/A #N/A
6.2% #N/A #N/A #N/A #N/A #N/A
7.8% #N/A #N/A #N/A #N/A #N/A
7.1% #N/A #N/A #N/A #N/A #N/A
14.0% #N/A #N/A #N/A #N/A #N/A
9.3% #N/A #N/A #N/A #N/A #N/A

N D J F M A
12.0% #N/A #N/A #N/A #N/A #N/A
11.0% #N/A #N/A #N/A #N/A #N/A
13.0% #N/A #N/A #N/A #N/A #N/A
14.0% #N/A #N/A #N/A #N/A #N/A
11.0% #N/A #N/A #N/A #N/A #N/A
14.0% #N/A #N/A #N/A #N/A #N/A
21.0% #N/A #N/A #N/A #N/A #N/A
17.0% #N/A #N/A #N/A #N/A #N/A
22.0% #N/A #N/A #N/A #N/A #N/A
9.0% #N/A #N/A #N/A #N/A #N/A
14.4% #N/A #N/A #N/A #N/A #N/A

N D J F M A
14.2% #N/A #N/A #N/A #N/A #N/A
9.0% #N/A #N/A #N/A #N/A #N/A
14.7% #N/A #N/A #N/A #N/A #N/A
11.3% #N/A #N/A #N/A #N/A #N/A
10.2% #N/A #N/A #N/A #N/A #N/A
16.7% #N/A #N/A #N/A #N/A #N/A
23.5% #N/A #N/A #N/A #N/A #N/A
19.6% #N/A #N/A #N/A #N/A #N/A
24.9% #N/A #N/A #N/A #N/A #N/A
8.8% #N/A #N/A #N/A #N/A #N/A
15.3% #N/A #N/A #N/A #N/A #N/A

N D J F M A
13.7% #N/A #N/A #N/A #N/A #N/A
10.9% #N/A #N/A #N/A #N/A #N/A
15.6% #N/A #N/A #N/A #N/A #N/A
14.1% #N/A #N/A #N/A #N/A #N/A
12.9% #N/A #N/A #N/A #N/A #N/A
16.0% #N/A #N/A #N/A #N/A #N/A
21.2% #N/A #N/A #N/A #N/A #N/A
19.9% #N/A #N/A #N/A #N/A #N/A
19.8% #N/A #N/A #N/A #N/A #N/A
10.7% #N/A #N/A #N/A #N/A #N/A
15.5% #N/A #N/A #N/A #N/A #N/A

Nov Dec Jan Feb Mar Apr

88% #N/A #N/A #N/A #N/A #N/A
92% #N/A #N/A #N/A #N/A #N/A
84% #N/A #N/A #N/A #N/A #N/A
88% #N/A #N/A #N/A #N/A #N/A
91% #N/A #N/A #N/A #N/A #N/A
89% #N/A #N/A #N/A #N/A #N/A
94% #N/A #N/A #N/A #N/A #N/A
90% #N/A #N/A #N/A #N/A #N/A
87% #N/A #N/A #N/A #N/A #N/A
89% #N/A #N/A #N/A #N/A #N/A
89% #N/A #N/A #N/A #N/A #N/A

Nov Dec Jan Feb Mar Apr

86% #N/A #N/A #N/A #N/A #N/A
75% #N/A #N/A #N/A #N/A #N/A
67% #N/A #N/A #N/A #N/A #N/A
67% #N/A #N/A #N/A #N/A #N/A
95% #N/A #N/A #N/A #N/A #N/A
82% #N/A #N/A #N/A #N/A #N/A
82% #N/A #N/A #N/A #N/A #N/A
90% #N/A #N/A #N/A #N/A #N/A
74% #N/A #N/A #N/A #N/A #N/A
86% #N/A #N/A #N/A #N/A #N/A
80% #N/A #N/A #N/A #N/A #N/A
N D J F M A
3.5% #N/A #N/A #N/A #N/A #N/A
-3.5% #N/A #N/A #N/A #N/A #N/A
5.5% #N/A #N/A #N/A #N/A #N/A
-5.6% #N/A #N/A #N/A #N/A #N/A
4.5% #N/A #N/A #N/A #N/A #N/A
-7.6% #N/A #N/A #N/A #N/A #N/A
4.8% #N/A #N/A #N/A #N/A #N/A
-7.6% #N/A #N/A #N/A #N/A #N/A
5.2% #N/A #N/A #N/A #N/A #N/A
-6.6% #N/A #N/A #N/A #N/A #N/A
4.6% #N/A #N/A #N/A #N/A #N/A
-6.2% #N/A #N/A #N/A #N/A #N/A
2.5% #N/A #N/A #N/A #N/A #N/A
-10.5% #N/A #N/A #N/A #N/A #N/A
9.3% #N/A #N/A #N/A #N/A #N/A
-6.9% #N/A #N/A #N/A #N/A #N/A
6.9% #N/A #N/A #N/A #N/A #N/A
-11.6% #N/A #N/A #N/A #N/A #N/A
6.9% #N/A #N/A #N/A #N/A #N/A
-7.9% #N/A #N/A #N/A #N/A #N/A

5% #N/A #N/A #N/A #N/A #N/A

-7% #N/A #N/A #N/A #N/A #N/A

N D J F M A
-14 #N/A #N/A #N/A #N/A #N/A
18 #N/A #N/A #N/A #N/A #N/A
21 #N/A #N/A #N/A #N/A #N/A
-15 #N/A #N/A #N/A #N/A #N/A
11 #N/A #N/A #N/A #N/A #N/A
15 #N/A #N/A #N/A #N/A #N/A
-12 #N/A #N/A #N/A #N/A #N/A
-6 #N/A #N/A #N/A #N/A #N/A
13 #N/A #N/A #N/A #N/A #N/A
-2 #N/A #N/A #N/A #N/A #N/A
29 #N/A #N/A #N/A #N/A #N/A

N D J F M A
2 2 2 4 8 2
0 0 0 5 6 5
0 1 5 3 8 7
2 2 0 9 3 0
1 1 0 7 1 7
4 4 1 0 2 0
 3 2 2 1 1 0
4 1 0 0 1 0
7 0 2 1 0 1
8 0 2 1 1 2
31 13 14 31 31 24

N D J F M A
3 3 3 1 3 2
2 1 2 2 3 1
3 1 1 3 2 2
3 2 2 3 1 2
1 1 1 2 1 2
2 1 3 2 1 2
1 2 3 2 3 3
3 2 2 1 3 1
1 1 2 1 1 1
3 3 3 1 1 3
22 17 22 18 19 19

N D J F M A
3 1 6 3 3 6
4 3 6 4 4 3
1 2 4 6 2 3
2 6 2 4 4 3
2 2 4 6 2 5
1 2 1 6 5 1
5 6 2 5 6 3
4 2 1 4 4 5
4 2 4 6 3 2
4 2 4 6 1 6
30 28 34 50 34 37

N D J F M A
79 54 41 49 50 33
57 32 52 29 40 33
58 45 52 38 25 26
42 44 37 38 47 31
91 38 26 27 40 31
74 38 50 30 41 51
59 32 53 31 36 38
68 54 45 51 47 30
46 37 53 41 39 40
37 34 55 45 50 32
611 408 464 379 415 345
 N D J F M A
1 2 1 4 1 3
4 2 1 3 1 1
1 3 2 3 1 3
4 2 4 4 3 1
1 3 3 3 2 2
1 2 1 4 2 2
4 1 2 1 2 4
2 3 3 3 2 2
4 4 3 3 4 2
2 4 3 3 3 2
24 26 23 31 21 22

N D J F M A
2 1 2 2 1 4
2 3 4 4 1 3
1 4 4 3 1 2
2 1 2 4 2 3
3 4 3 3 1 2
3 4 3 2 4 3
2 2 4 3 4 2
4 3 1 1 4 2
1 2 1 3 1 3
3 3 3 1 1 2
23 27 27 26 20 26

N D J F M A
2 1 2 2 1 4
2 3 4 4 1 3
1 4 4 3 1 2
2 1 2 4 2 3
3 4 3 3 1 2
3 4 3 2 4 3
2 2 4 3 4 2
4 3 1 1 4 2
1 2 1 3 1 3
3 3 3 1 1 2
23 27 27 26 20 26

N D J F M A
3.5% 5.6% 4.2% 4.4% 5.5% 5.3%
5.6% 7.3% 7.3% 6.9% 5.9% 5.2%
6.1% 4.8% 6.1% 6.7% 5.4% 3.8%
6.2% 7.6% 5.8% 5.6% 3.6% 2.9%
5.9% 5.4% 6.1% 4.0% 4.6% 4.4%
 11 12
May Jun YTD
#N/A #N/A 47,623,110
#N/A #N/A 75,977,102
#N/A #N/A 52,232,656
#N/A #N/A 64,412,889
#N/A #N/A 73,706,430
#N/A #N/A 54,555,226
#N/A #N/A 60,998,693
#N/A #N/A 60,780,964
#N/A #N/A 58,105,159
#N/A #N/A 58,267,503
#N/A #N/A 606,659,731

May Jun YTD

#N/A #N/A 46,486,522
#N/A #N/A 73,790,863
#N/A #N/A 51,419,741
#N/A #N/A 63,093,134
#N/A #N/A 73,290,573
#N/A #N/A 62,085,020
#N/A #N/A 58,725,318
#N/A #N/A 57,379,419
#N/A #N/A 60,202,282
#N/A #N/A 59,064,782
#N/A #N/A 605,537,654

May Jun YTD

#N/A #N/A 50,773,987
#N/A #N/A 77,212,546
#N/A #N/A 58,609,586
#N/A #N/A 62,080,877
#N/A #N/A 75,425,507
#N/A #N/A 49,411,214
#N/A #N/A 59,616,970
#N/A #N/A 53,160,160
#N/A #N/A 59,523,146
#N/A #N/A 56,657,186
#N/A #N/A 602,471,178

M J YTD
#N/A #N/A 29,980,812
#N/A #N/A 47,134,437
#N/A #N/A 32,293,069
#N/A #N/A 42,320,438
 #N/A #N/A 43,420,891
#N/A #N/A 47,184,515
#N/A #N/A 40,111,097
#N/A #N/A 47,025,696
#N/A #N/A 46,906,039
#N/A #N/A 51,120,348
#N/A #N/A 427,497,342

May Jun YTD

#N/A #N/A 28,847,054
#N/A #N/A 47,220,613
#N/A #N/A 31,272,067
#N/A #N/A 42,367,648
#N/A #N/A 43,339,517
#N/A #N/A 44,730,071
#N/A #N/A 44,519,460
#N/A #N/A 52,482,569
#N/A #N/A 46,214,176
#N/A #N/A 51,428,051
#N/A #N/A 432,421,225

M J YTD
#N/A #N/A 26,562,813
#N/A #N/A 45,281,453
#N/A #N/A 30,342,380
#N/A #N/A 40,852,244
#N/A #N/A 47,135,146
#N/A #N/A 50,044,194
#N/A #N/A 40,903,742
#N/A #N/A 47,658,230
#N/A #N/A 50,799,100
#N/A #N/A 47,612,584
#N/A #N/A 427,191,887

M J YTD
#N/A #N/A 17,642,298
#N/A #N/A 28,842,665
#N/A #N/A 19,939,588
#N/A #N/A 22,092,451
#N/A #N/A 30,285,539
#N/A #N/A 7,370,711
#N/A #N/A 20,887,596
#N/A #N/A 13,755,268
#N/A #N/A 11,199,120
#N/A #N/A 7,147,155
 #N/A #N/A 179,162,389

M J YTD
#N/A #N/A 17,639,468
#N/A #N/A 26,570,250
#N/A #N/A 20,147,674
#N/A #N/A 20,725,486
#N/A #N/A 29,951,056
#N/A #N/A 17,354,949
#N/A #N/A 14,205,858
#N/A #N/A 4,896,850
#N/A #N/A 13,988,106
#N/A #N/A 7,636,731
#N/A #N/A 173,116,429

M J YTD
#N/A #N/A 21,926,934
#N/A #N/A 29,991,933
#N/A #N/A 27,337,519
#N/A #N/A 19,713,230
#N/A #N/A 32,085,990
#N/A #N/A 4,681,143
#N/A #N/A 15,097,510
#N/A #N/A 677,591
#N/A #N/A 13,308,970
#N/A #N/A 5,229,135
#N/A #N/A 170,049,953

M J YTD
#N/A #N/A 10.6%
#N/A #N/A 10.4%
#N/A #N/A 9.8%
#N/A #N/A 10.6%
#N/A #N/A 10.2%
#N/A #N/A 10.8%
#N/A #N/A 10.0%
#N/A #N/A 8.8%
#N/A #N/A 9.6%
#N/A #N/A 10.0%
#N/A #N/A 10.1%

M J YTD
#N/A #N/A 9.2%
#N/A #N/A 9.0%
#N/A #N/A 10.2%
#N/A #N/A 9.0%
#N/A #N/A 10.2%
#N/A #N/A 13.2%
#N/A #N/A 10.0%
#N/A #N/A 10.4%
#N/A #N/A 9.0%
#N/A #N/A 7.2%
#N/A #N/A 9.7%

M J YTD
#N/A #N/A 9.3%
#N/A #N/A 10.5%
#N/A #N/A 9.0%
#N/A #N/A 11.0%
#N/A #N/A 10.1%
#N/A #N/A 10.0%
#N/A #N/A 9.3%
#N/A #N/A 8.6%
#N/A #N/A 10.2%
#N/A #N/A 10.1%
#N/A #N/A 9.8%

M J YTD
#N/A #N/A 13.4%
#N/A #N/A 14.6%
#N/A #N/A 13.2%
#N/A #N/A 13.6%
#N/A #N/A 14.6%
#N/A #N/A 15.6%
#N/A #N/A 17.0%
#N/A #N/A 15.8%
#N/A #N/A 17.6%
#N/A #N/A 13.6%
#N/A #N/A 14.9%

M J YTD
#N/A #N/A 14.5%
#N/A #N/A 13.0%
#N/A #N/A 13.8%
#N/A #N/A 12.0%
#N/A #N/A 14.9%
#N/A #N/A 17.6%
#N/A #N/A 16.8%
#N/A #N/A 15.9%
#N/A #N/A 19.8%
#N/A #N/A 13.8%
#N/A #N/A 15.2%

M J YTD
#N/A #N/A 14.4%
#N/A #N/A 15.6%
#N/A #N/A 13.8%
#N/A #N/A 13.8%
#N/A #N/A 16.3%
#N/A #N/A 15.7%
#N/A #N/A 17.7%
#N/A #N/A 15.6%
#N/A #N/A 17.4%
#N/A #N/A 13.7%
#N/A #N/A 15.4%

May Jun YTD

#N/A #N/A 88%
#N/A #N/A 92%
#N/A #N/A 84%
#N/A #N/A 88%
#N/A #N/A 91%
#N/A #N/A 89%
#N/A #N/A 94%
#N/A #N/A 90%
#N/A #N/A 87%
#N/A #N/A 89%
#N/A #N/A 89%

May Jun YTD

#N/A #N/A 86%
#N/A #N/A 75%
#N/A #N/A 67%
#N/A #N/A 67%
#N/A #N/A 95%
#N/A #N/A 82%
#N/A #N/A 82%
#N/A #N/A 90%
#N/A #N/A 74%
#N/A #N/A 86%
#N/A #N/A 80%
M J ytd
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#N/A #N/A 5.4%

#N/A #N/A -7.4%

M J YTD Change
#N/A #N/A 6.00 6 ▲
#N/A #N/A 63.00 63 ▲
#N/A #N/A 24.00 24 ▲
#N/A #N/A 54.00 54 ▲
#N/A #N/A 55.00 55 ▲
#N/A #N/A 6.00 6 ▲
#N/A #N/A - 22.00 -22 ▼
#N/A #N/A - 11.00 -11 ▼
#N/A #N/A 33.00 33 ▲
#N/A #N/A 8.00 8 ▲
#N/A #N/A 216.00 1

M J YTD
4 7 6
3 4 5
2 2 6
2 2 10
1 2 6
0 1 24
 2 1 22
1 2 21
1 2 31
2 1 24
18 24 155

M J YTD
3 3 12
1 3 10
3 1 13
2 3 13
3 2 7
3 3 9
3 3 10
1 1 11
3 3 12
3 1 11
25 23 108

M J YTD
1 1 13
6 1 22
4 4 15
1 4 19
2 3 11
5 6 12
4 6 18
2 3 20
2 3 18
3 1 16
30 32 164

M J YTD
41 45 377
51 50 334
36 36 344
32 41 309
54 55 369
38 44 375
30 29 365
40 54 332
50 32 244
50 30 231
422 416 3,280
 M J YTD
1 4 10
2 4 15
4 4 9
3 3 12
1 4 13
4 3 10
2 2 13
2 2 10
4 1 12
1 3 9
24 30 113

M J YTD
2 3 8
1 3 13
1 3 10
2 2 14
4 1 17
2 3 12
4 1 8
2 4 16
1 3 14
4 1 13
23 24 125

M J YTD
2 3 8
1 3 13
1 3 10
2 2 14
4 1 17
2 3 12
4 1 8
2 4 16
1 3 14
4 1 13
23 24 125

M J YTD
5.5% 6.5%
5.1% 5.4%
7.5% 7.4%
4.6% 2.9%
5.2% 3.0%
 City Footfall Happiness Leads

Los Angeles 14.0% 89.3% 377

New York 12.0% 94.3% 334

Chicago 13.0% 83.7% 344

Cincinnati 9.0% 93.4% 309

Boston 4.0% 91.1% 369

 Dashboard
Los Angeles New York Chicago Cincinnati Boston
PY Plan Actual Var PY Plan Actual Var PY Plan Actual Var PY Plan Actual Var PY Plan Actual Var
Revenue 50.8m 46.5m 47.6m 2.4% City 77.2m 73.8m 76.0m 3.0% City 58.6m 51.4m 52.2m 1.6% City 62.1m 63.1m 64.4m 2.1% City 75.4m 73.3m 73.7m 0.6%
Expense 26.6m 28.8m 30.0m 3.9% Expense 45.3m 47.2m 47.1m -0.2% Expense 30.3m 31.3m 32.3m 3.3% Expense 40.9m 42.4m 42.3m -0.1% Expense 47.1m 43.3m 43.4m 0.2%
G Profit 21.9m 17.6m 17.6m 0.0% G Profit 30.0m 26.6m 28.8m 8.6% G Profit 27.3m 20.1m 19.9m -1.0% G Profit 19.7m 20.7m 22.1m 6.6% G Profit 32.1m 30.0m 30.3m 1.1%
Projects 8.0 8.0 10.0 25.0% Projects 13.0 13.0 15.0 15.4% Projects 10.0 10.0 9.0 -10.0% Projects 14.0 14.0 12.0 -14.3% Projects 17.0 17.0 13.0 -23.5%
Risks 13.0 12.0 6.0 50.0% Risks 22.0 10.0 5.0 50.0% Risks 15.0 13.0 6.0 53.8% Risks 19.0 13.0 10.0 23.1% Risks 11.0 7.0 6.0 14.3%
ROA 14.4% 14.5% 13.4% 7.3% ROA 15.6% 13.0% 14.6% -11.9% ROA 13.8% 13.8% 13.2% 4.1% ROA 13.8% 12.0% 13.6% -13.7% ROA 16.3% 14.9% 14.6% 1.9%
ROI 9.3% 9.2% 10.6% 15.2% ROI 10.5% 9.0% 10.4% 15.6% ROI 9.0% 10.2% 9.8% -3.9% ROI 11.0% 9.0% 10.6% 17.8% ROI 10.1% 10.2% 10.2% 0.0%
Customer Satisfaction Customer Satisfaction Customer Satisfaction Customer Satisfaction Customer Satisfaction
8 9 8 8 9
8 2 4 8 1
% % % % %
Footfall Happiness Leads Footfall Happiness Leads Footfall Happiness Leads Footfall Happiness Leads Footfall Happiness Leads

14,0% 89,3% 377 12,0% 94,3% 334 13,0% 83,7% 344 9,0% 93,4% 309 4,0% 91,1% 369

Revenue & Expenses Trend Revenue & Expenses Trend Revenue & Expenses Trend Revenue & Expenses Trend Revenue & Expenses Trend

Efficiency Efficiency Efficiency

86% Efficiency 75% 67% 67% Efficiency 95%

Turnover Rate (Ops Facilities) Turnover Rate (Ops Facilities) Turnover Rate (Ops Facilities) Turnover Rate (Ops Facilities) Turnover Rate (Ops Facilities)

Net Clients Inc/Dec 6 ▲ Net Clients Inc/Dec 63 ▲ Net Clients Inc/Dec 24 ▲ Net Clients Inc/Dec 54 ▲ Net Clients Inc/Dec 55 ▲