BANK OF TANZANIA ACADEMY

ORDINARY DIPLOMA IN BANKING PRACTICE AND SUPERVISION

FPT SUPERVISOR: AGNESS CHIOMA
STUDENT NAME: ZACHARIA MKUMB0
REGISTRATION NUMBER: 2021-02-0019
ACKNOWLEDGEMENT
The completion of my field practical training to the writing of this report was due to the good
contributions of many people who I am indebted to give my appreciation. I truly appreciate
their contributions they made both to my ongoing carrier and academic wonderful and exciting
life.
Firstly and fore most and as always, I am obliged to thank GOD ALMIGHTY for His Greatness he
guided me and grand me good health from the beginning to the present day. I am in good
health now and ready to perform my duties as usual.
Secondly special thanks to my beloved academy THE BANK OF TANZANIA ACADEMY for the
cooperation, supervision and all their effort to assure best academic performance is achieved,
making the field practical training possible by assisting in the applications and allocations and
generally for being the best academic partner.
Also thanks to the host organization where I did my field training practical and that is THE
NATIONAL BANK OF COMMERCE NYANZA BRANCH. Thanks to the management, Branch
manager MR. WILLIAM MAZUNGU, The branch operation manager and my field practical
training coach MRS. GEORGIA JOHN and Business development MR. INNOCENT……….. and
special thanks to all the staff members of NATIONAL BANK OF COMMERCE NYANZA BRANCH for
their cooperation they provided to me all the time during my field practical training.

Lastly special thanks to my family for their emotional support they always give to me and
thanks to other people who were involved in either way whom I have not mentioned in my
note of thanks.
TABLE OF CONTENTS
CHAPTER ONE:
INTRODUCTION…………………………………………………………………………………………………….1
GENERAL PURPOSE OF THE FIELD PRACTICAL TRAINING………………………………………1
NAME OF THE ORGANIZATION AND WHERE PLACED……………………………………………1
DURATION OF THE FIELD PRACTICAL TRAINING……………………………………………………1
ORGANIZATION OF THE FIELD PRACTICAL TRAINING REPORT………………………………2
CHAPTER TWO
OVERVIEW OF THE INSTITUTION………………………………………………………………………….3
TYPE OF THE INSTITUTION………………………………………………………………………………………………………..3
ACTIVITY AND
OPERATION………………………………………………………………………………………………………….3
MAJOR PRODUCTS AND SERVICES……………………………………………………………………..3
LEVEL OF TECHNOLOGY……………………………………………………………………………………………………..4
CUSTOMERS……………………………………………………………………………………………………….5
STRATEGIC DIRECTION………………………………………………………………………………………………………….5
ORGANIZATION
STRUCTURE………………………………………………………………………………………………………..6
NUMBER OF EMPLOYEES…………………………………………………………………………………………………………7
CHAPTER THREE
DUTIES PERFORMED DURING TRAINING……………………………………………………………..8
PLACEMENT IN ORGANIZATION……………………………………………………………………………………………………
8
DESCRIPTION OF THE DUTIES PERFORMED………………………………………………………….8
WORK ENVIRONMENT……………………………………………………………………………………………………9
OPINION OF INTEREST ON DUTIES PERFORMED…………………………………………………10
CHALLENGES AND PROBLEM FACED…………………………………………………………………..10
MEASURES TAKEN TO THE PLOBLEM ENCOUNTERED…………………………………………11
EXPECTATION BEFORE GOING FOR THE FIELD TRAINING……………………………………11
THE NEW THINGS
LEARNED……………………………………………………………………………………………………………12
GAPS IN TEACHING BETWEEN THEORY AND PRACTICAL…………………………………………………………12
EMPLOYMENT
PROSPECTS………………………………………………………………………………………………………..13
OPINION ON BEING EMPLOYED BY THE HOST ORGANIZATION………………………….13
OPINION ON INTEREST OF THE ORGANIZATION ON EMPLOYING ME………………...13
PROMISES FOR EMPLOYMENT……………………………………………………………………………………………………
13
CHAPTER FOUR
CONCLUSION AND
RECOMMENDATIONS………………………………………………………………………………………..13
RECOMMENDATION TO IMPROVE THE GAPS IN TEACHING THEORY AND PRACTIAL…14
RECOMMENDATION TO IMPROVE HANDLING GAPS IN THE PLACEMENT PROCESS…14
REFERENCES……………………………………………………………………………………………………….15
CHAPTER ONE: INTRODUCTION
GENERAL PURPOSE OF THE FIELD PRACTICAL TRAINING
The field practical training is opportunity provided by THE BANK OF TANZANIA ACADEMY to its
student to link and expose them to labor market via financial institution specifically banks and
other financial sectors at large.
Personally, the general purpose of the field practical training in relation with fundamental
principles of the Field Practical Training policy which facilitate acquisition of skills,
demonstration of acquired skills on jobs and academy linkage with the industry, was to
practically learned the issues covered in class and be able to perform them well, obtain
experience of the things that I once heard, and thought that they may be some how difficult to
do, finally getting opportunity to actually do them, things like credit and back office operations,
cashiering duties, lastly be good ambassador for my academy by showing at most level of
integrity, commitment and responsibility. Also be able to learn and adopt appropriate banking
culture thus making a difference and appraise the good name of the Academy.
NAME OF THE ORGANIZATION AND WHERE PLACED
The name of the organization where I did my field practical training is NATIONAL BANK OF
COMMERCELIMITED and I was placed at Nyanza branch in retail department effective from 1