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ACCTG 101
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BUSINESS 102
COMLAW 101
ECON 151
ECON 152
INFOSYS 110

STATS 108

Forms of writing
Essay writing

Report writing

Reflective writing

Writing for business contexts

Writing a memorandum

Email etiquette

Producing Word documents and GoogleDocs


 Writing a business memorandum
(memo)
Establish the purpose
In business, the purpose of a memo is to provide or request information from people within
your organisation. It is important to carefully consider the key point of the memo and who
should receive it. A memo that is written clearly using a friendly and professional tone avoids
any opportunity for misinterpretation.
Structure of a memo
Part 1: HEADER

TO: provide the names and titles of everyone who will receive your memo
FROM: provide your complete name and title
DATE: provide the complete and accurate date – don’t forget to include the year
SUBJECT: provide a brief, yet specific description of what the memo is about
Part 2: MESSAGE
Introduction – explain the purpose
Body – addresses the information required
Conclusion – (Summary and possible recommendations)
 Note:
 
Each paragraph contains one main idea or point.
A paragraph can be one sentence long.
Arrange points in a logical sequence.
Example of a memo
Presentation of your memo
Tips for writing your memo

Reference
Manalo, E., Wong-Toi, G. & Bartlett-Trafford, J. (2009). The business of writing (3rd ed.). New
Zealand: Pearson Education New Zealand.

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