SWOT Analysis

Weaknesses of MRT 3

 Low investments into MRT’s customer-oriented services

MRT is still lacking in the research and development regarding the customer-oriented
services such as MRT application. Although the application is available but it is still
in the early stage and unreliable by the customers.

 Business Model of MRT

MRT business model can be easily followed by their competitors, which can be used
in this industry by the competitor in the future. The MRT management should build a
model that consists of the suppliers, sellers, and consumers.

 High cost of replacing existing experts

Most of the MRT’s employees are experts in that field, so it is very difficult to replace
those employees. In order to replace them, it will be very costly, since the MRT
management has to provide training to the new employees or hiring experienced
employees will cost them more.