The case depicts Mr. Mehta's problem as Regional Head HR of AXZ, a big IT business in India.

Mr Mehta had
received an appeal from an employee, Mr Rajesh Kumar, who claimed that his boss, Mr Yogesh Desai, had
unjustly assessed him. Desai and Kumar have each presented their points of view to Mr Mehta. While Mr Mehta
understands Mr Desai's difficulties with the performance review process, he is equally worried about Rajesh, a
brilliant employee with unique skill sets. Apart from the two workers' individual challenges, Mr Mehta is also
worried about the problems that have arisen as a result of the existing performance review system, particularly
after AXZ purchased UTVC, which had a totally different performance appraisal methodology. The case also
includes an example.