DocuSign Envelope ID: BEF039E8-7D94-4863-9DB6-711439A4382A

Five9
Service Order
This Service Order, collectively with the Five9 Master Services Agreement and its addenda, the "Agreement", is entered into by
and between Five9, Inc. ("Five9") and Customer named below. This Service Order is subject to the terms and conditions of the
Agreement, in the event of any conflict between this Service Order and the Agreement, this Service Order will control. For the
avoidance of doubt, if there are terms and conditions in the Agreement regarding subjects on which this Service Order is silent, such
silence will not constitute a conflict and the terms and conditions in the Agreement will control.

Customer Information Order Information

Customer Name: Kobie Marketing Order Type: Change Order
Account Number: 116581 Order Term: Co-Terminus
Renewal Term: 12 Months
Company Address: Billing Frequency: Monthly
100 2nd Ave S
Saint Petersburg Florida 33701-4203
United States
Primary Contact Center Address :
3201 34th St S
Saint Petersburg Florida 33711
United States
Business Contact:
Business Phone:
Business Email:
Billing Contact: Five9 Account Executive: Alex Cruz
Billing Phone: Phone:
Billing Email: Email: alex.cruz@five9.com

Quote/Order #: Q-102344-v1
Quote Expires: 10/16/2019

MONTHLY SUBSCRIPTION CATEGORY UNIT QTY UNIT PRICE EXTENDED

SERVICES PRICE
VPN Subscription 1.24 VCC Connectivity Data Center 4 USD 250.00 USD 1,000.00

TOTAL: USD 1,000.00

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ONE TIME SERVICES CATEGORY UNIT QTY UNIT PRICE EXTENDED

PRICE
VPN Configuration 1.16 VCC Connectivity Data Center 4 USD 250.00 USD 1,000.00

TOTAL: USD 1,000.00

INVOICING SCHEDULE
CATEGORY TRIGGER TO START INVOICING METHOD
INVOICING
Subscription Fees
1.0x All VCC Services First production use of VCC Service. Monthly in Advance
1.1x VCC Domain Options
1.2x VCC Features Date that each ordered service is first made
2.xx All 3rd Party Services available for production use.
3.xx Professional Services
One-Time Fees & Deposits
One-Time Activation Fees Service Order Date Receipt of signed Service Order
Telecom Deposit
International Call Blocking Upon Approval by Five9 Finance One-Time in Advance
Usage Fees
Communications As Used Monthly in Arrears
Storage As Used Monthly in Arrears

SERVICE ORDER TERMS

All prices are in USD and are exclusive of any taxes to which Customer may be subject.

Professional Services (including training) fees do not include travel and expenses for on-site work, Customer will be invoiced for
these expenses at actual costs.

ACCEPTANCE OF ORDER

Customer Five9, Inc.

By: By:
\s1\
Name: Name:
\n1\
Jean-Louis Casabonne
Title: Title:
\t1\
CFO
Date: Date
\d1\
9/17/2019 | 07:46 PDT

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- Five9 20190422 -